I said I won't be dining at chili's anymore but decided to try again in a another state. I called in for a togo meal on a Wednesday night the employees at this location are very friendly, my honest opinion is there is so many franchise restaurants and restaurants around this location its hard to found a good one to eat at the food is always bad . The best place to eat at when I visit Delaware is chick-fil-A or Pot stick or just go to the market , make your own food , again this is my opinion! I ordered the original chicken crispers, mashed potatoes street corn , but got the regular corn , the Southwestern egg rolls appetizer ! The chicken crispers looked burned and over cooked ! I had a stomach ache from the food for 2 days . 2 stars only for the good service! read more

The only reason you all got 2 stars is because I love chili's. So what in the F is this though? read more

Chili's - Pink ass chicken wing. - Bars Near Me - Newark, Delaware

Food was excellent and the service was outstanding , our server was lovely and extremely pleasant

I am a Chilli's fan but this place was disgusting. The food was ok but the condition of the establishment was completely unacceptable. The floor had a slimy film of some sort on it that it oddly slippery...and this was all over the restaurant. The bathroom was filthy so I can confirm the floors as I had to make the trek across the building. The worst part was, as we were sitting at our table, I witnessed our server talking to the hostesses and she dropped a knife out of the clean silverware bag sets she was holding onto the bast floor, She picked up the knife and, without a thought, put it back in the "clean" bag to be given to a customer. I will never come back. Absolutely gross. read more

Can't comment on the food or the service because I never got seated. On a Sunday late afternoon about 3:30 pm. I was told the wait would be 10- 15 minutes but I suspected it would be more since there were several others waiting before me. After waiting 30 minutes with no one at the hostess/check in area to give an update, we left and several of those waiting before and after us did too. About 10-12 of us left. They are under staffed. Many who seated didn't appear to have food have either. Do better Chili's. read more

Half EMPTY. 35min wait just to sit because the kitchen is backed up???? Looking at 50 OPEN seats. They could be making money off my family just serving drinks while we wait. INSANITY ??? WHERE IS THEIR MANAGER??? It's Saturday. read more

Chili's - EMPTY SEATS ???? 35min wait??? - Bars Near Me - Newark, Delaware

See all

At the end of 2022 I was on vacation in FL and my hotel was close to a Chili's. My eye fell on the '3 for me' on the menu. It had fajita as one of the main choices and for just $2.50 more you had a cheesecake all included. So I came there everyday and ordered the same sizzling deal....LOL. Now it is the start of 2023, I went to my local Chili's and found out....no more fajita on the '3 for me'......the party is over now!!!!.....very, very disappointed because that was the very item I was totally sold on. In the end I just order from the regular menu, the chicken fajita....but it just was not like how real fajita is supposed to be!! The chicken was prepared like run-of-the-mill chicken....not like the tasty chicken I was used to from other places and real Mexican restaurants. Do not know it was the lack of spice, whether it was chicken breast or just the preparation....but it tasted like bland chicken like I make it myself and I am not a good cook...LOL...The Chili's purports to be the king of fajita and no....this did not hit it....and of course there was no sizzling at all of the plate with the steam and all that....gone with the wind. I guess no sizzling should have been a warning sign. So very disappointed with the unexpected menu change (and price increase of course) and well...these days you cannot find any competent people anywhere, so maybe the cook was some ex-bus driver that knows how to cook but not how to make things taste restaurant style. Maybe was a security officer three months ago....who knows. As they say, if it tasted like you can make it yourself (and you are so so in the kitchen)...then maybe not a recommendable place to visit treating yourself to something special. It makes me sad, because I has such a great experience last year in FL, but well...times have changed....for the worse quality...for more money. That is true from the Post Office...to the Car Dealer and everything in between. The Post Office charged me $5 for certified mail and then never delivered my letter. You would think USPS should be able to get a letter someplace if you pay them $5...but no. They told me....delivery is not guaranteed and there is no refunds......not to talk about the contents of the package they lost. Likewise....at Chili you pay almost $20 and what you get is not really fajita, but an imposter that looks like fajita. Damn Chili, you know that this thing is supposed to sizzle...so that is how you can spot imposter fajita. And then Chili proclaims to be the house of fajita....no not even close. That is embarrassing. If it does not quack it is not a duck. If it does not sizzle it is not fajita. Do you get that, ex-security officer and now cook? What a world we live in today. Nobody can do anything right these days...but they do know how to take your money though, they are damn good at that. Verizon same way. They removed my discount.....took me forever to find out why they removed it....all BS stories...finally 8 hours of calling later....I dispelled the nonsense why they had removed my discount and they now finally put it back on. They will charge me however for the several days it took me to prove, that they were totally unjustified doing so. And they still have the same protocol in place that I proved was incorrect. So instead of apologizing and giving me a gift card for a whole lost day of my life....doing research on what was going on...getting to the bottom of it...and being HOURS AND HOURS on the phone...I now have to pay them because they wasted my time and money..... The DMV cancelled my license two months ago and I just found out today by total accident. They never informed me that the status had changed!!! When I called they did not apologize, they said it was a glitch and it is all fixed now. Not sure what would have happened if I were at the airport flying back from a remote destination with an invalid license!!! You see folks....they fuck up....they do not care a rat's ass...and they will never compensate you for the hundreds of dollars you are loosing, for them not doing their job right.... Spirit Airlines, Frontier, Southwest....you end up loosing hundreds of dollar because they simply will not deliver on what you purchased... They take your money and then simply do not deliver.... some other flight maybe 5 hours later that arrives past midnight or a flight the next day. Your flight is cancelled or delayed for an hours then again and again and gain......for several hours and then even more hours. Now you have no ride home, no train connection, nowhere to sleep but the airport. You should see the pattern (downgoing spiral) by now. Do we end up going through the drain? Who is paying for all these incompetent people? You. Because you are HOURS on the phone everyday to get shit done and you do not get paid a dime for it. Hahaha. read more

Negative zero stars if possible. I ordered the bean nachos and told the waitress I was vegetarian. They gave me beef ones. I didn't realize right away because their wasn't a heaping pile of beef just small chunks. I took a bite of one of the chips and immediately knew someone was wrong. Yup. I felt sick the rest of the night. After returning the wrong order the waitress AND the manager came out , not to apologize but to berate me and tell me I was wrong and that I ordered nachos with beef. I have been a vegetarian for 10 plus years, i've gotten my fair share of wrong orders with meat in the meal so I ALWAYS make it a point to tell the wait staff that I am vegetarian, I CANNOT eat beef for health reasons and will get sick. Anyways the rest of the food was VERY mediocre and after the wrong order innocent the waitress was extremely rude and condescending the rest of the experience. I was extremely polite and understanding when I told the waitress about the beef in the nachos and I just am still in disbelief the way she and the manager had treated me. I still tipped well over 20% because I always tip generously but I will not be back. As for the staff, I hope they learn to communicate with customers in a more professional manner next time, I understand the restaurant industry is a tough, unforgiving job but my treatment was unacceptable. read more

I came for lunch during a weekday and was seated promptly. The service was good, though slower than I would have expected given how few people were in the restaurant. I got one of the specials, which included the crispy chicken strips (which were fine but not that exciting). The guacamole was fine again, but also not memorable. Given the long wait, I was disappointed to find out that the tableside game screen was a paid service. In the day and age of smartphones and free games, I don't know of anybody who would pay for something like that. read more

Absolutely horrible service. They seat you and leave you. Food is typical quality for any Chili's but service is horrendous. No one here gives a damn at all about customer service. Entire staff needs retrained at least, replaced at most. read more

On October 1st my partner and I went to the Christiana chilis for lunch. When walking in, we did notice there was a wait and a slight wait for a table. We are both bartenders and are extremely patient and understanding of the service Industry. This however was probably one of the worst experience we have encountered. We sat at the bar where we were ignored for 15 minutes. After about 20 minutes we ordered our drinks (water and a lemonade). We also placed our food order at this time. We were not giving silverware, straws, or napkins to ensure we were set up for our food once it came. The drinks were ran by another server and food was brought out by food runners. We then asked for silverware from the food runner who reiterated to the bartender we needed silverware. 10 minutes later our silverware was brought out and food was ice cold at this point. So we requested to speak to manager at this point due to the pure frustration of our visit. Once he came, he reflected the same bad service we had just received. During the time that we were explaining our frustration he continuously cut us off to simply list excuses. He then asked us if our food was good... we never complained about the food! We never even got a chance to touch it. We realized we were not getting through to him at all and will be reaching out to the GM and if not, corporate. read more

Never again will I ordered takeout again first tried to give me a kids size cup then. When I got back to work to eat my food I see all the sauce and salsa spilled all over the place because they have a place in the lids on them read more

Chili's - No lids on again I guess this what 10 dollars get me - Bars Near Me - Newark, Delaware

At 1st we waited for 15 minutes before anyone asked us if we wanted drinks. But the manager made up for it gave us free appetizers. That was very nice. And the server Tiffany was very nice and helpful. I appreciated how they made right on the wrong. read more

Chili's - Bars Near Me - Newark, Delaware

The place got 4 stars cause the wait staff is slow! But the food was wonderful, I got the smokehouse burger which was great! The appetizers were wonderful but the nachos were a little burnt! Let me tell you though the pickles are on point amazing! read more

Chili's - How did this Chilis just open without me knowing!!!! - Bars Near Me - Newark, Delaware

See all

This is the worst place ever ...my food was cold as ice....it sucked. I would never come back read more

First, the waitress didn't listen to me for my order but other than that she was very attentive. What is worse, the medium rare steak I was served was the toughest piece of steak I have ever eaten. read more

Awful experience from start to finish. Save yourself and go to literally ANY of the other restaurants in the shopping center. My parents and I went here on a Monday night around 8pm and the restaurant didn't appear to be busy at all. Maybe about 20-30 customers max. We arrived to find an empty hostess stand and waited about 3 minutes for someone to notice us. Finally a gentleman came up to greet us and began looking for a seat for us. Then a female waitress came up and started arguing with him to not seat us in her section because she had too many customers already (she had 3 tables, 10 people max). Finally after the bickering was finished, we got seated. We then waited about 5-10 minutes for a waitress to come over and take our drink and appetizer order. I got a root beer and the chicken fajita soup, my dad got a beer and a cup of chili, and my mom just got a soda. Service was slow, for no reason as the restaurant wasn't busy at all. Finally after a long wait, drinks come, and then our soup and chili came out really quick. My soup was fine, my dads chili was awful. It looked like extremely dry ground beef, no beans, no sauce, and was COLD. My dad sent it back and got a new cup which was fine. Fast forward to the main course. My parents got the ribs and brisket meal and I got the Santa Fe crisper salad. The brisket in their meal was cold. My salad was just ok, the lettuce looked like it was getting old, but I ate it anyways. Right as we got our meals, my dad ordered a second beer. One draft beer took nearly 10 minutes to receive and my dad finished half his meal before he noticed his drink sitting on the bar, while our waitress paid no attention to it, and instead started cleaning. My dad finally got frustrated and walked up to the bar and got the drink himself. Finally the waitress just happened to look up and realize we weren't so happy with our food. My parents then asked to speak with a manager. The manager came out and was defensive, starting off with saying he put the meals through a 750 degree oven himself and there's no way it should be cold. He then proceeded to ask my dad how many drinks he'd had, as if to insinuate he was intoxicated (he wasn't, he'd had 1 beer and a few sips of his second at this point). After my parents told the manager about the bickering at the hostess stand, the cold chili, and being ignored by the waitress the manager finally agreed to comp their meals and the two beers. However, as the manager walked away from the table he asked if I had ID....FOR MY ROOTBEER. WHAT EVEN??? I spun the bottle to show him the label and looked at him like he was dumb. And even so, I'm well over the legal drinking age. He then tried to play it off, saying "I was just kidding." So we finish up our meals and then we're stuck waiting for our check for like 15 minutes! Finally frustrated, my mom got on the touchscreen device on the table to try and pay our bill. Just as she was finishing the transaction, the waitress and manager come out with a massive dessert to try and fix all the mess ups....sorry folks...no amount of chocolate-sauce drizzled brownie could fix our experience. Needless to say, we won't be back to this place. read more

The hostess would not seat us in a booth, sat 5 other parties with 2 people that had arrived after us. I had asked you if she could sit us in a booth, she stated that she had just sat another party in that section....turns around and sits the next 2 people that come in. When I asked how long until we would be seated, hostess stated "I don't know. The restaurant has plenty of empty tables and booths. Discrimination!!! This is horrendous!! - do not go to this Chili's at the Christiana Mall read more

I WANT to give a good review but I just can't. My fiancée and I have tried this location twice now and both times were bad experiences. This on this visit we arrived at 6:30pm Saturday night. Only a 15min wait..that was acceptable! Then they seated us in the bar at a dirty table that was empty when we walked in....? About 5 minutes later we were greeted and ordered drinks...that took another 10 minutes, but OK. (There was only one bartender on duty) My Miller Light draft was awful..tasted flat... the waitress tasted it, too, and admitted it..and swapped it out for Coors Light, but the returned drink....remained in the bill... I am not original--I order chicken crispers all the time. And I did again. They are usually large pieces of juicy chicken but this time it was funky/small pieces. Not so juicy, but not terrible. But COLD. My fiancée ordered chicken tacos, which tasted like (and I quote) "cat food"... The black bean side dish was cold and the tortillas were dry and brittle...so she only ate one. With tacos, they can be a mess. For napkins we were given drink napkins...lots of them... when we asked for DINNER napkins, we were given..wait for it...MORE drink napkins...although the bar patrons all were being given DINNER napkins! Because of these two experiences, we will be taking our Chili's business to the best Chili's we have been to to date, the one in Elkton, MD. read more

Ten years ago, Chili's was one of my favorite go-to places, and they shut it down. Then I find they opened a new one near Christiana Mall. Went today, and I'll never go back. First, our waiter was rude until our food situation. Second, the bathrooms were filthy dirty (to the point of gagging to pee )... third, under/over cooked food was underwhelming. Three times I said, let's go somewhere else, but my son and I stayed. Bad news... food was awful. Pre-prepared, soggy nacho chips that were overcooked, ribs that were undercooked and drinking out of plastic mugs is not my idea of sit-down eating. To their credit, our waiter did have a chef come out and she comped the undercooked rib platter. She had offered to cook something else but we had sent most of the food back, and couldn't stomach eating anything else As result of the food we were both sick to our stomachs. I had such fantastic notions of the old experience but they're not any better than your local Applebee's. read more

Let me start by saying the service was excellent and our waiter was as nice as can be. However, they were out of almost all of their soda so my husband and son were unable to order drinks. My husband ordered the Chili's Chili Burger; it wasn't until our food was ready to be served that he was told they were out of chili. My husband had to reorder something different. I ordered steak fajitas, one of my favorite things. Either the food has changed in the past few years or west coast is better then east coast. The rice was clumped, too spicy and looked like it was out of a package. There was a drizzle of something nasty tasting on the top of the steak, it was over cooked....over all, our food experience was aweful. Again, the service was great and I always give things a second chance. We'll give it another try a different day. read more

Tried to order very basic foods such as the trio appetizer nachos and fajitas and immediately got a message saying they couldn't for fill my order via DoorDash. I've ordered from them multiple times and this is the first time I've had that issue. so disappointed and now I have to wait for the temp charge to get removed. read more

We stopped by here for a little celebration meal a couple of weeks ago and well let's just say I don't even know about the food... because we were never served. We arrived and noticed a group of people waiting. We asked how long the wait was and was told about 20 min. We didn't mind. As we were waiting, we noticed plenty of empty tables. I asked why everyone was waiting if there were empty tables and was told that they didn't have time to service them. I said okay. Two minutes later we were escorted to our table (weird how there just all of a sudden became an empty table). Anyways... we were seated... and waited... and waited... and waited.... 20 minutes.. .was never offered a menu, a cup of water or anything. Literally no one stopped by our table to even say "welcome to Chili's"... needless to say we left... I know this place is faily new but they need to really work on their service. read more

The Manager was so rude. Came up to us and instead of asking nicely if we sat at the bar ourselves which at bars you normally seat yourself he pretty much accused us of stealing a table and they are busy. It's not like the menu is suited for anyone who works out or is dieting!!! My husband and sister will never ever go there again better service at the Elkton Md location. I'd rather leave the gym and drive to Elkton than go to this location ever again! Poor customer service!!!! read more

Very bad experience at this location. Drinks came promptly and then we ordered. Waited 20 minutes for an appetizer and soup and only received these because we waived down our server to ask for them. The server took part of our order off of another table and then claimed he had just placed it there. When I called him out on this he begrudgingly took the food away. I asked to speak with a manager. Right before the manager arrived all of our food came out at once. When a person can choose to eat anywhere why is it alright to be treated as if you are a bother? read more

We left "Montana Ted's" by Christiana Mall after being totally ignored and went to the bar at Chilis for lunch. Bar (and restaurant) was busy but the bartender was still very attentive. She took our our drink and food orders right away, and both came quicker than we thought they would given how crowded it was. My tacos and my wife's fajitas were very good. We'll be back. read more

The Restaurant was so clean And interior is awesome !!! Fresh foods nice staffs :) i was so happy. one of my favorite restaurant ! read more

Chili's - Bars Near Me - Newark, Delaware

Chili's is a pretty laid back and chill place to go for basically any meal. The appetizers are always worth the try, and if you wanted to get one for a meal they are big enough! The entrees are just as big and delicious as their drinks are- the margaritas usually come with some left in the mixer for you to pour into your glass when it starts looking depleted. I highly recommend the ribs, the corn on the cob, and the quesadillas! read more

I want to start off with I love Chili's , but this location outside of Christiania Mall is the worst. On several occasions the food was horrible. One time they gave me cold pasta , another time the food was burnt sent it back and it still taste burnt. So many more complaints just know I won't return to this particular location. read more

Went to have apps and a few beers on Saturday 10-20-18 and was a wait for Resturant area. The bar area had one table occupied and 3 at the bar. My wife asked to be seated in the bar area and the two hostess told her that there was a 15 min Waite! She said no one is in the bar area per say and only wanted apps and they said still a 15 min Waite! We walked out!!!! No one in the bar the bartender standing around due to no business and they say there is a Waite!! Well in these days of business chains closing due to lack of customers, I guess this location is making so much money they can afford to turn business AWAY!!!! Will never come back and will never recommend this location to anyone! There are many other Resturant's in the Christiana Mall area that are happy to have your business and will appreciate you! Stay away from this location!! read more

Service was excellent. Servers did the best they could. BUT Santa Fe Salad made me barf- no kidding-the chicken on it was raw and no chips were provided even though they were advertised. I always was a fan of Chiles but cant go there again after this. read more

Would not recommend! service was awful, food was so late the manager brought it, my chicken wasn't done in the middle so they replaced Another dish that wasnt right then had the nerve to ask me if it was good enough for me. Also don't get anything with avocados (half the menu) they've gone bad. read more

This place is meh. Hubby says it took him a while to decide what to order, not because there were too many delicious options, but that nothing stood out. My reason for going was I hadn't been to Chili's in five years and I remember the chips being amazing. The chips were great and lived up to my memory--warm, super thin, and ever so crispy. If Frito Lay could learn how to make chips this thin without disintegrating while packaged, that would be a true feat. The buffalo chicken sandwich and fries were average. I had the crispy chicken tenders and fries which were decent with a lingering weird aftertaste. The waitress was really friendly and nice. The bus boy doubled as host, and as such, not many people were getting seated. We stood by a table awkwardly and long enough that a waitress felt bad for us and seated us. Cost of the meal was relatively inexpensive but you get what you pay for --no frills. Hubby says he is a 15-year customer so even though we liked the chips, we won't be back to a Chili's for another 15 years. read more

See all

I was not expecting but received a positive reply from Chilli's. I was given several coupons to go back and try it again. It was much better and the whole experience was very pleasant. The food was decent and came out hot. read more

I've been to this location twice and both times have been a total s**to show! The first time I ate in, took 20 minutes to get a table in an practically empty restaurant and then another 20 where we were seated with no server. We walked out. Then today I try "carside to go". Which turned out to be a 40 minute wait in the "carside spot" before I hate to get out and go in to get my food. Which is now cold. No more. I will not return after this. read more

Horrible! They said 35 min wait and 50% of the tables were empty! There were more people waiting in the hostess area than In the rest of the entire restaurant! We thought maybe they were lightly staffed but there were plenty of people working. So ends up sitting at the bar. The bar was empty except two other people and the bar tenders let us sit for 15 min without even looking at us. Finally placed a order and food came out completely wrong twice. Decided to just eat it but it was so awful we paid and walked out. How do you mess up a chili's?!?! The manger should be fired. Go anywhere else ! read more

I am leaving no stars. Where do I begin, I will say this waiting 40 minutes for my table was the best part. The hostess was very respectful and a waitress named Shannon, was great. But did I mention she wasn't even our server! We are loyal chilis customers, we frequent chilis whenever possible. And tonight we met a server named Madeline and let's start there. She took our drink order which took 30 minutes just for water. Then we ordered 2 appetizers and never received until we complained to Laura the manager (I'm assuming) she then brought cold fried pickles. Then proceeded to say my friends queso was coming which obviously it wasn't because it didn't come out until 5 minutes later. We then said if our entrees are not coming we'd like to cancel the order and was told we will take off the appetizers and give you dessert. Our food we waited 45 minutes for AFTER ordering our appetizers that we had to ask to order. My child was the ONLY one who ate and we were going to spend over $100 and our bill was only taken down to $80.99. I never would not tip but I didn't tip because at this point in all my years of being in the food service industry I have never experienced this type of situation to make me so mad I didn't even want to be there anymore. We will not be coming back to the Newark chilis so long as Madeline is still working there. Now my family and I are headed to sonic to eat. Hope someone from corporate does contact me because this was terrible. read more

We ordered a 10 oz steak and they clearly gave us the 6 oz steak. Told the server who was amazing btw. To see if the manager could just charge us for the 6oz. The manager comes out and basically said he was the one who cooked it and it was the 10 oz steak. I'm sorry but I worked at a steak house and that sir was no 10 oz steak. He basically told me I was wrong and he was right. Judging by all the comments so far it must be the same manger. read more

I was just here with my fiance. We wanted to try the new Chili restaurant since it's been awhile since we went to one. The place looked pretty busy but unfortunately nobody even bothered to seat us. We were waiting and waiting. The waitresses were serving and even looked at us. They didn't even bother to call a host or some help at least. We were standing there for awhile which was pretty embarassing. We ended up just leaving and went to the place across. I was glad that we did because at least the other place served us without a problem. read more

So just walked into a half empty Chili's and asked for a booth....was told it would be a wait for a booth....they had 20+ open booths. We could only get a high top table....??? When we asked why there was a wait we were told it was an "inconvenience for a waiter to walk to another part of the restaurant" what????? We are talking about...literally like 10 feet. Where the hell did service go??? I would give 0 stars if possible..... read more