I am a big fan of thier chocolate icecream melting cake, to the point that regardless of all negative reviews on their service I took my chances and we went there with a group of 8 (two families with kids) we all loved the food and the dessert. Service was pretty good and didnt experiece what many of issues others have, although the restuarant was Packed with almost no empty table. read more

Love their ancho salmon BUT two times I have gone there only to be told they didn't order enough and were out. Not good for business:). UPDATED: Once again, out of salmon. Would not go to this Chilies unless everything else is closed. read more

Worst experience I've had in a restaurant in a long time. Mind you that my wife and I frequent our Chili's (Corona CA) and it's never like this. As if the mutiple hairs in the burnt fajitas (that took 42 minutes to arrive) was bad enough...5 other tables got there food first, even though they were seated 10 minutes after we already received beverages. We were compt the fuzzy fajitas, and then given a free desert. The table next to us also had major complaints regarding horrible service and 38 minute wait time (not to mention no utensils for her children to eat with). I now understand the other posts that state..."what did you expect from a Chili's".... read more

Just don't go here. There are other places to eat in the area. I rarely go here but did a to go order to save time. Like clockwork, when I go to pick it up it's not ready and I had to wait 7 minutes for the staff to even acknowledge me even though they were all staring at me. So finally a guy forces a girl to handle my order and she has no idea what to do. There goes more time. She didn't give me a soup and acted like it was a big deal to need to help me. She actually pawned off my order on some guy. I hate this location and will most likely never be back because it is not worth the hassle I deal with every time I go. Hire new servers that actually care and understand their job description. read more

The atmosphere is generally good here. We usually prefer the bar and it is a good place to watch tennis, basketball and football. The appetizers and desserts are always great. Molten chocolate cake is a classic here. However, the main course is hit or miss. The fajitas and burgers are subpar. The texmex selection is decent though. The main course options in the 2 for 20 deal are not great. The service has always been good in my experience but I've heard complaints about it in other yelp reviews during primetime. FYI they have all day happy hour on Sundays. read more

Had a terrible experience here this weekend. While we were waiting people kept coming up seeing is they could pay for their food with the hosts (bad sign no. 1) and they would just tell them no you can't and just let them stand there instead of getting their server for them. There were plenty of open tables but no one was being sat. Now, I've worked at restaurants and I thought well maybe they don't want to slam the kitchen by seating too fast so I cut them some slack. We final got sat and it only got worse from there. Took our server 15 mins to come say hi and get our drink order. No sorry about the wait guys, nothing. By that time we were starving so we put in our orders for food too. Took another 5 mins for waters to be brought out. 10mins for the guacamole and chips (so grease soaked you could see through them). We gobbled those up quickly and waited...and waited..and waited. All this time instead of coming and checkin in on us our server played the ostrich in the sand game and would avoid eye contact with us so we couldn't even get more chips. 30 mins after that we got 4/6 orders delivered. He said the other two would be right out so everyone started eating. Everyone else finishes their food and we're still waiting on the last 2 sandwiches. 15 minutes later we get one avocado bacon sandwich with guess what..NO AVOCADO on it. It's right in the name and there's no avocado. Few minutes later we get the last sandwich with also NO AVOCADO AND MISSING THE BOTTOM SLICE OF BREAD! Soggy cold fries. The sandwich which I waited two hours for was incomplete and inedible. We were pretty upset at this point obviously and the server pretty much said " yeah it sucks. Don't blame us for being pissed". No service recovery, no manager coming over, NOTHING. We were comped the two late sandwiches but still completely terrible experience. DONT GO HERE! Save your money and go ANYWHERE else. I was even regretting not going to the McDonalds across the way. read more

Ate here for lunch with my boyfriend during the week. We both ordered food from the lunch combos. I had the pork tacos with a house salad while my BF got the quesadillas with chicken enchilada soup. I felt the portions were the perfect size since I didn't want to eat too much before work. I ordered the avocado ranch with my salad. I'm not a big fan of ranch on my salad but this one I actually really enjoyed. The tacos were pretty good but nothing special. I would have rated one star higher but they wouldn't let me get one chicken and one pork taco which bummed me out. I tried my bf's soup which I thought was flavorful. The service was really good especially since it was busy for lunch. read more

We came here to eat after a trip from San Luis Obispo. I am not sure what happened but the quality of their food has declined significantly. We ordered the white queso spinach dip and it sucked. We were told it now has replaced their traditional spinach dip. Then I ordered thr sliders and asked for bacon on the side. The chef gave me bacon bits. You have got to be kidding me. Overall, quality and taste of food is sadly lacking. This chili's cannot compare to the chili's in LA. I wouldn't recommend their food. read more

Take-out staff and manager are great ! Chili's is my favorite place in the Santa Barbara area to get my boneless wings.

I'd like to start out by saying my family and I love Chile's and we're super disappointed in our experience tonight. Over the past few visits the service and quality has seemed to be going down hill. It started when we walked in the door the hostess glared at us and acted like we were annoying her by walking in the door. When we told her how many we were (3) we said we'd need a high chair. When she sat us 10 min later we asked again for a high chair and she just walked away. She walked by us again 5 min later and our server still hadn't been by and we asked again. She was purposely ignoring us then said WHAT. And we asked again. She still didn't bring us one. 5 minutes later our server finally came over and brought us one. It took forever for him to take our order. We'd been sitting there for 40 minutes and meanwhile tables that walked in after us, ordered after us were finishing their food and getting ready to leave. Finally they brought my sons food dropped it on the table and nothing else. 10 more minutes went by before my food came out and an I'm sorry we have to refire your food for my husband. My sandwich was ok it was more bread than sandwich. And when my husbands food came out 5 minutes later it was cold and not hot like it had just been remade like we were told. Not only that the server failed to give us napkins even though we asked several times. Our son was done eating before we even got a chance and therefore couldn't enjoy our food having to take it home because a 2 year old has no patience. It was not completely awful but it will be a very long time till We come back here. Very disappointed. read more

Bowl of Chili didn't even fill up my 91 year old father. Absolutely tiny. Should be impressive since the restaurant is called Chili's. Nice college student server. Revamp the Chili so you can be proud of your signature dish!! read more

Food is okay, only reason I'm giving three stars is because the service is kinda slow. Went in around 3ish and there was about, 18 people in whole restaurant. And still was serviced a bit slow. The waiter was great and friendly didn't catch his name. read more

Nice fajitas and clean place. Absolutely loved the service too. Nice place outside also to relax and have lunch.

Not too impressed . Sweet waitress. Dirty table, food came out and order wasn't correct. Won't return

This place has seen better days. Seriously chili's you need to invest in this prime location! The bathrooms were dingy and had trash cans on the back of the toilet seats in every stall- why?! The strawberry lemonade was very watered down. The chicken fajitas were sad and the chicken was the same as my daughters on her chicken pasta plate. The only difference was that my chicken has a little fajita sauce splashed on, so it was really lacking in flavor. The cheese they included was that pre shredded mixed cheese and it has odd artifacts of other food and things in it. My husband said his cheeseburger was good. Overall it was a sad reflection of what was once a decent place. Fortunately it was inexpensive. read more

The food is outstanding at Chili's and the choices are terrific. Love their entrees and the $20 deal is great as well. Soups and salads are a favorite also. read more

Learned the hard way that you have to check your food before you leave when ordering chilis to go. Asked for my sirloin to be medium rare and got a raw piece of meat with burnt edges. I didn't pay that much money for that small of a steak to have to cook it myself when I got home. Pathetic that this is not the first time. Chilis was the go to spot near my house- guess I should just go to mcdonalds since at least they are consistent. read more

Chili's - Always check your food before you leave this place. Lesson learned. Asked for med rare and got a raw steak w/ burnt edges. - American Near Me - Goleta, California

We had lunch here on a Sunday because the restaurant is conveniently located next to the farmer's market. We usually have good experiences at Chili's, but we've noticed that there no longer is consistency and that the value has gone down. The Mex bowl my wife ordered tasted good, but it did not match the description completely. Not listed on the menu was the rice that filled the bottom of the bowl. She would have liked to see more meat than "fillers". My chicken sandwich did not meet my expectations and the gadget sitting on the table that I was supposed to use to pay was a major hassle. We prefer the traditional method involving real people. The guacamole was very good. read more

So I order a 2 for $20 deal through the delivery service SBMenus. Now, I've been eating at Chili's for about 10 years now, and 4 years have been at the Goleta location. When I get my food delivered, I realize that none of my entrees have sides and the restaurant didn't include the sauces I requested. So I call the restaurant and the young lady who answers it was already slightly rude. I let her know that my entrees were missing their sides. She says "Oh I was the one who packed them. I probably forgot to check the boxes before I packed them because I was busy with a rush. I mean.. the only thing I can tell you to do is come back and get fries". Uhmm NO. If I could go into the restaurant myself, I wouldn't have paid the extra $6 for delivery. I tell her that I would like a refund or something. And she says, "I mean I can get a manager to speak with you, but they're busy". So she takes my name and my number down so that the manager can contact me back. I'm still waiting to hear back from them. Meanwhile, I guess I'll just enjoy my sideless entrees. Needless to say, this is the WORST CUSTOMER SERVICE I have ever experienced. Don't offer to have me speak to a manager when you're not even going to get them for me. Don't say that you "forgot" to check my order because you were busy. My meal and my money is just as important as those dining in. read more

5 stars for Victor, incredible waiter. Me and my friends went in feeling down and hungry but he completely brightened up our night. He was so attentive and sweet. Would come back for his exemplary service. We need more victors in the world. read more

Went for happy hour for dinner. Apparently their happy hour section is "open seating"... why is there no waiter system in this section? It wouldn't be that hard. Are me and my party of 4 supposed to hover over the other customers at their tables until they leave? And if we move in as soon as a table clears up there won't be any bus service in between to clean up the previous mess. I literally had to go into the bathroom to look for the previous guests just to confirm for myself that they had left the table we were eyeing. Horrible happy hour service as soon as we walked in the door. Horrible experience. read more

Went to the goleta one last week and liked it so much I decided to go again but this time it sucked and won't ever go again. First thing off the guy at the door was more into the game then seating me and my 5 year old. I had to go back to him to get the booster he asked if I needed for my daughter. The waiter wasn't much better. The top on the glass of milk for my daughter wasn't really on and just about went everywhere. Some girl brings the food for my daughter and rude as I'm asking for fork knife and all she kept walking away like I wasn't there. My food showed up with another girl and I asked for fork and all and she said it was on its way and rude. Finally got it and my daughters fork looked like it never got washed. My food was cold in the middle like it wasn't in the microwave long enough. It must of been frozen. I'll never spend money there again the staff needs to go or needs training. I'm local and will be telling everybody about this one. Place sucks read more

The one sure way to mess up ribs is to burn them. Sure enough, my rack of ribs came burnt black. I don't want my "baby back". Never eat here, ever. read more

I have an insane allergy to eggs & let my server know that. When she brought the appetizer, the ranch dressing ( full of eggs), was spilling out of the container. I removed it & the contaminated food. I took three bites & realized there were eggs in food. I told the server who found a "manager", or something. She told me that she was also allergic to eggs & that there were no egg products in my food but the few fries on plate were fried in a tub that also fries egg products. I went to bathroom to vomit but decided that I would rather puke at the hotel. I did, & slept in fetal-cramped position that night. Chilie's did not charge me for the half consumed beer but apparently thought full charge for my un-eaten meal was okay. Oh yea, it took along time to get the food/poison. I know that I should not complain about that, but I had three kids at table with nothing to eat or drink for a while. read more

This is probably the worst Chili's location I've been to. When in the restaurant, the service was slow and the food arrived cold and incomplete. My boyfriend got really sick off of the burger he ordered, but the manager was nice enough to send him coupons after calling and explaining his experience. Ordering off of sbmenus was more successful and the food arrived warm. Expect some of the options you pick to arrive nothing like you'd expect. Ordered the Sante Fe chicken salad and it was nothing like how you'd order it in the restaurant. Chicken was wrong, sent the wrong ranch, and the tortilla toppings were soggy. Didn't like it. Overall, I feel like the staff has an attitude and they're careless. Friends have experienced the same with this specific location. Update: I checked in about the owner sending him coupons. It's been over a month and he hasn't received anything. I think it was a lie. :/ read more

Terrible service tonight. Meat for fajitas very dry. Has gone downhill for a while. I think this was final straw. Shame

This was a terrible experience. We waited over 10 minutes just to be seated then when we asked for help we experienced an extremely rude and ignorant server. He didn't try to accommodate us at all, and since there were only two servers present we decided they didn't deserve our money. read more

I've never had a problem with chillis until tonight. The lady with the brown hair who does the take out food is one of the slowest I've felt with. She needs about 40-50 minutes to get an order completed. read more

Chilis is the place ever! Not only the staff is good but the food ia great! Yes! Coming in on a friday night on a busy night. Your gonna expect to be seated a little slower than usual but thats what happens in the restuaurant industry. Chilis is a sit down restaurant not McDonald's so dont expect your food to come in a jiffy. The hc crispers were off the roof! Titos punch is bomb! Lava cake was delicious. Good job goleta chilis!!! Keep it up! Anyone that has a bad experience i suggest u too give it another try. Promise u will like it!!!! read more

Stopped in for lunch while traveling to Bay Area. Very friendly staff, quick service, helpful with the Kiosk, good food, very clean restaurant. read more

This is a wonderful Chilis! The service is amazing- The waiters and hostess are always friendly and professional , and often times the manager will stop by just to see how your meal is going. That personal touche is everything. The food is delicious and consistent. read more

The service was slow, the waiter was rude and disrespectful, adding angry comments in Spanish as if we couldn't understand him. We tried to be polite and patient, but eventually we couldn't take it and left. read more

On a positive beginning, I at one point had one of the greatest waiters of my life. He made great margaritas, made great conversation with everyone at our table, constantly refilled our water and checked on our tables. Don't remember his name, he's a UCSB student who worked there back in January, don't know if he still does. We would've come back just for his great service. However, today they had different staff and they sucked This splendid evening started out with us waiting twenty five minutes just to be seated, despite half the tables being vacant. We were delighted to wait another fifteen minutes just to have our order taken. We ordered three drinks and our waiter pretended he didn't hear us and only brought one. He didn't bring each person at the table a water, and would leave us mid sentence while we were asking for stuff. He didn't answer any of our questions and gave us food that we didn't order. He put bacon and cheese and onions on my burger that I ordered plain several times and I can't eat bacon for religious reasons. They gave our friend a regular burger when he ordered a double burger and pointed to it several times. He had to sit and watch us all eat our food (that was made incorrectly) and didn't get his food until we were all done. They took back his entire plate of food that they made incorrectly instead of leaving even the fries there so he deadass had to awkwardly sit there. He ordered something that came with a molten cake and just didn't give it to him. This is a new low for you chili's. I want you to remember my name, because I assure you, this will never happen again. For your sake (: read more

Been pretty hard on Chili's as I think they've been going downhill in the past few years, but on occasion, especially when on business travel it's a convenient choice. This one was a nice surprise. Great service, food was excellent (ribs and decadent Salted Caramel Molten dessert). I'd eat here again for sure. read more

This review would have received 1 star if hadn't been for the manager, Vinnie! He knows customer service and took care of my family. We went there for lunch and the service was horrible. Food came out cold and not at the same time. I asked to speak to the manager and he couldn't have been nicer! He made the negative experience into a positive! Thank you, Vinnie! The food, when served at the correct temp and at the that same time, is good, but the young servers need to learn from their manager. read more

We went on a Wednesday night so it wasn't too crowded, but the restaurant was FILTHY. They took ages to prepare a table for us, and the seats were full of crumbs, the table was unclean and the floor was full of used napkins. The cutlery hadn't been cleaned properly, and the mugs of water looked like they had been spit into. Food was alright but not great, service was reasonable, but the lack of hygiene was appalling. read more

My last visit here I came around lunch time before heading to work. And you would expect there to be some sort of lunch rush hour in chilis but nope the place barely had any people in it, which was a good thing cause that means the food would come out faster right ? WRONG. There were several things that went wrong with this visit. 1. The server did not introduce herself so I can't really name who it was but she was blonde. She gave me and the other 5 people I was with, with terrible service. Barely checking up on us, and even sometimes avoiding our table for some reason lol. 2. The wait for the food took almost 2 hours. Pretty ridiculous for there only being 5 other tables occupied. 3. When we finally got our food it was served ICED COLD not even warm. I ordered a chicken quesadilla salad. And they served me this processed chicken with browned lettuce. 4. I just think this place has lost its touch c'mon step it up chilis you used to be A1! ): read more

its a chili's .... not much to say other than ok service and the food is what you make of it

I really like chilis. The staff is very friendly and the prices aren't too bad either. I just wish they had more vegetarian options. The ambiance is very nice and the food is pretty good too. The servers are always attentive and ask for refills etc. read more

Came here today, the food took forever! The steak was overcooked, I asked for a medium and they served me a well done. They burned my friends salmon as well. The molten chocolate cake looked amazing and tasted great that's why they're getting a 3 star rating. read more