I'm shocked this restaurant has a low rating. We had a great experience! Our food was excellent! Hot and tasty! The service was great! Our waiter had a good sense of humor! We got a window booth with a nice view, of the freeway, but it was still a nice view. I would not hesitate to come back! read more

Chili's - Love the skillet plates! - Tex-Mex Near Me - Diamond Bar, California

Specifically asked for no cheese on my quarter pound smash burger for pickup, i am deathly allergic. Guess what my burger had when i opened it. Yup cheese. Had to waste my food and money. Workers are incompetent at this location, don't go read more

We visit often and have always had great experiences, but tonight was truly disappointing. Despite asking the staff to be careful with our 7-month-old, a hot plate was placed right in front of him, and he burned his hand. Our server handled it with care and concern, but the manager's response was dismissive and lacked empathy. We're not asking for freebies--just that staff, especially management, receive better training to prevent something more serious. read more

been a long while since we last paid a visit ~ a GF dropped her car off @da auto shop so we went 2 grab lunch b4 windin up here 2 kill some time & get some cold beers b4 our happy hour starts @VITA :) this location is much better, as far as atmosphere & decor compared 2 some of da other locations & theres plenty of parking since its inda same plaza as TARGET read more

Chili's - Tex-Mex Near Me - Diamond Bar, California

Me and my buddy went to Chili's after pickleball games after 9pm. Only the bar section is open. It's obviously understaffed. Server is friendly, and the clean up is a bit late as table is wet when we sat down to eat. Food is good, but chili is very salty. And so are other plates. read more

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Chili's has a variety of delicious options whether you're looking for a salad, a burger, or even ribs or fajitas or salmon. Our servers have always been attentive with drinks refills readily available. Chili's is a family restaurant and can get loud so is not the place for a quiet conversation, but other than that it is a fun place to take the family for a good dinner. read more

Respect! The food, prices, and ambiance don't disappoint. We appreciate, as a family, they have affordable options to dine in a clean and cozy environment. The service was exceptional and we were made to feel appreciated by the staff. This is now the best burger in town, and they are not skimping on quality like most places. The current portions are perfect, and you walk away with a full belly and another great family dining memory in the books! read more

Great food, we had fajitas and the southwest burger, doubled the patty, it's was scrumptious!!! Love the fries! Hats off to Louis, the host! Made us feel so welcome! Will definitely return! read more

The wifey and I are frequent flyers at our neighborhood Chili's, especially their takeout. We will typically sprint to Chili's for the ultimate in stick-to-your-ribs, GUY FOOD! I'm talking their wings (always WITH bone, pivoting bet Honey Chipotle and Buffalo!), their crunchy Southwestern Egg Rolls and OMG their massively satisfying pound burgers. Check out this wondrous new DOUBLE OLD TIMER Cheddar Burger!!! This mofo was sooo big I had to whip out my knife and fork to eat it!!! Immensely satisfying with its superbly brown griddled edges, melty medium sharp cheddar cheese, cool lettuce, red tomato and generous slather of Mayo!!! Honestly one of the best burgers I've ever enjoyed!!!! read more

Chili's - They call it an "Oldtimer" but this THREE-FISTER Cheddar Burger is a titanic explosion of new timey flavors!!! - Tex-Mex Near Me - Diamond Bar, California

Review specifically for managers! Stopped by with a friend last night for a quick dessert. After getting home, I realized I left my water bottle behind. Called this morning and was told by a FOH member that it wasn't in lost and found. Asked them to check the booth we were sitting at and once again was told it wasn't there. Decided to go in-person and check the booth myself. Left my contact info with the host in case they came across it. Friend went back near closing tonight and asked for a manager since we felt FOH was probably too busy to be looking well. Explained the situation and the manager instantly knew where it was, sitting on the bar. The bottle has sentimental value so we appreciated how kind and understanding he was. Great customer service. Will be returning soon for some delicious food! read more

I don't usually like writing reviews for chain restaurants, but if bad service is mostly highlighted in reviews for these type of restaurants, then I think good service that goes above and beyond should be as well. We ordered online the 3-for-me deal, and after I placed the order, I wanted to call and see if I could get the cheesecake added (I had mistakenly forgotten it on the combo during ordering). I tried to call & add, but I ended up being placed on hold with the supervisor, & the call was disconnected. It wasn't that big of a deal, so I didn't really bother trying again and gave up on it. However, the nice woman in the take-out area, I did not get her name, but she was a real one. She asked if I was able to talk to the manager when I arrived to pick up the order, which I explained the call got disconnected, but it was okay I didn't need it added. She ended up giving the cheesecake slice free of charge anyway. Just a cool gesture that I thought should be highlighted, & it's this kind of service that gets customers to come back to your restaurant. So whoever you are, take-out server lady working on a Sunday at 5pm, you are the real MVP read more

Kids enjoyed their meal and dessert! Service was really great! Shout out to Des!!! Thanks for taking good care of us.

Just the best. Love this place love the food and service. It's my go to! I hope chilis stays open forever it's seriously the best ranch and best vibes on a random outing. Thank you chilis! read more

This chilis has survived so long in Diamond Bar. It has been a local staple for many people. They change their menu from time to time. I have been here a few times to grab lunch and dinner. Usually, I get the chicken fajitas which is made when you order it. Overall the food tastes pretty clean and different. If you sign up for their chili rewards program on their tablet you will get free chips and salsa for the meal you are having right then. I like sitting at their tables rather than booths because the booths seem to be a tad bit small. But I guess some people might prefer that. read more

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We are regulars and have always loved going to Chili's for the margarita and the chips and salsa, among other delicious items on the menu. But I just had to post a review this time to recognize and show appreciation for the extraordinarys service provided by Corey. Your excellent customer interaction and attentiveness made our visit even better. Thank you, COREY! read more

This is Chili's nothing spectacular decent price for a good meal. We sat at the bar and although the bartender was very nice, it just felt like it took a long time to order and have our food arrive. Again it's OK if you're in the area and stop in for lunch but in terms of the quality of food it's OK at best still I have been here before and I knew what to expect. The bottomless soup and salad I think it's a good deal especially for lunch. You can mix and match on the soups which is great. read more

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We went to this Chili's yesterday. The food was good. But the service was strange. First off, we were a bit earlier for lunch, so the restaurant wasn't crowded at all. It took, what turned out to be the bartender, five to eight minutes or more to acknowege us and then seat us. Then throughout our meal there were three wait/serving staff on duty, who epeatedly stoped by our table to ask if we needed anything. That sounds good, right? However, we counted them coming by, and then asking us, over 2 dozen times during the time we ate our salads. That was definitely service over-kill. Especially since they kept interrupting our conversation. Their timing was a huge distraction to the enjoyment of our meal. Lesson for the manager and staff: 1. Acknowledge the waiting customers within a minute or two of their arrival. Especially when the restaurant isn't crowded. "We'll be right with you." By the way, there was only one staff sitting at the bar. No customers when we arrived. 2. Its good to check if the customers need anything or if the meal is satisfactory. However, time your "rounds" with a longer time between the inquiries. Three, four at the most, total "walk-bys" is sufficient in the length of time it takes to eat a lunch meal. So this visit was ignore the customer who comes in. Then operation over-kill on staff inquires about "How is your meal?" or "Can I get you anything?", etc. If customers have the same experience we had, I think they'd think twice before returning to eat here. By the way there were only two of us at this seating. I seriously doubt that we will be coming back. read more

Took a couple co workers here for lunch today, right at 11. It took our food over 40 mins to arrive!! When I asked about it they said they had a 700.00 to go order, and were backed up, I asked could we at least get some chips and salsa to hold us over. She happily gave them to us, then our food came out a bit later. Food was decent. Our waitress was great although I forgot her name. She says she even had to go cook some of that big order since they were behind. She gets 5 stars! read more

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The service here is horrible dont come to this location the waitress and hostess have the biggest attitude. The food for was your normal chilis food. read more

Hello, I went in to get some drinks and a Triple dipper, shits fire, anyways my bartender lady Emily cooked me up some fire shit, better then going to some wack club, Overall great experience, great customer service, greatness overall read more

Ordered triple dipper and selected 3 crispers as the sides only to be told that wasn't allowed. Even though it's says on the menu that any three items could be chosen. Something is wrong with this staff. read more

Ask for Ed! This dude went above and freaking beyond!!! Absolute amazing! Food was well done and timing was great. Thank you Ed! read more

Went tonight for dinner Wasn't impressed Food was just ok. Service is really slow probably will not be back . read more

The friendly service and quick meal service after the order was placed. It's a fun experience.

Luis, Eduardo, Megan and all others were so friendly, all the staff were so welcoming and made the experience great.

I normally never ever leave bad reviews on a restaurant but this lady, I am assuming she was a worker because she kept going back and forth from the dining area to the kitchen. She was an older woman wearing a Dallas Cowboys Jersey and had a sort of balayage hair. We were in the bathroom at the same time. I was washing my hands because they were sticky and dirty and I have contamination OCD. She came out of the stall and finished washing her hands before me. Ew, but thats not even the point. She says on her way out of the bathroom "Don't waste water, it's a commodity." I don't know how Chili's trains their workers but this is totally rude and uncalled for, sorry I want my hands to be fully clean unlike that lady. read more

The food here is great but I wish they would stop fighting with the city and fix there suage problem. Smells terrible when you go to pickup food. Bartender is great too. I go to the one in West Covina even though I live in Diamond Bar because of the smell. read more

How do you have happy hour with no food specials ,not everyone drinks alcohol, very disappointed, wasted my time here because we wanted happy hour food ,not coming back read more

I normally like chilies but today was just awful Sat us down quickly then forgot about us Finally the waiter came took our drink order and appetizers Again forgot about us never even brought water Comes around again Again we asked for our drinks and chips and salsa Took our order and still again we waited for our drinks finally they brought one drink Came back around told us they were having technical difficulties Took the order and then we received our drink and water then the chips and salsa After awhile received our food My chicken avocado sandwich was sooo dry I took 2 bites When the waiter came around I told him He said he would take care of it and apologized We received our check and we got a $4.50 discount!! Are you kidding me didn't even remove the sandwich that wax $14 bucks Absolutely ridiculous if that was the case I would of taken it home and gave it to my dog! So disappointing read more

I haven't been to Chili's for a few years, and decided to stop by with the Family on a Sunday evening. Spent around $50. Ordered 2 of the" 3 for Me" and 3 Kids Meals and everyone was satisfied. Spent more than for some Burgers at the Habit a few days before. I wish Yelp would help us Check-In ahead of time. There were a lot of empty tables, and not many people but still had to wait 15 minutes. Once we sat down and our friendly waitress took our orders, the food came out promptly. read more

Food was good. Luis the host was amazing, totally friendly. We will certainly return. Customer service top notch. Ambiance was pleasant, and someone was ready to remove the empty glasses/plates from the table. Really appreciated that. US read more

One starts going to the great ranch they have. I ordered the Big Dipper comes with wings, little burgers and eggrolls. I also ordered Texas fries. The fries were legit hard as a rock. Cooked to the core. Wasn't enjoyable at all. Food was cold and a huge disappointment. They also forgot my regular fries even after I called them to double check and make sure my order is right before putting it in the bag. I used to work at a restaurant and quality control is everything. It is what it is. 60 bucks down the drain. read more

The server we had today, Lauren was very nice and easy to talk to, fun/down to earth servers like her need to be recognized and hopefully they get a raise. The food and drinks actually came out pretty fast and warm for a Saturday night. I was actually surprised at the end of our visit the manager had warned us while we were leaving that there was a suspicious person walking outside so he walked us out and watched out for us, same as the family that was leaving after us, it was a very kind gesture. I'm only giving a 4 star because I didn't really like the chili and enchilada soup, i know it's a different kind but chili at Wendy's is better and the enchilada soup just tasted like melted enchiladas I will definitely come back to this location but won't be getting those two dishes again lol not my thang. But the brisket quesadillas were actually good it tasted like sloppy joes but in a tortilla and my kids liked the pizza they serve here better than Applebees. read more

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I met my friend Eric here three nights ago before we headed to LA to see the Kings versus the Maple Leafs hockey game. I miss coming to this Chili's because I used to work near here for 20 years. The waitress that I had was really nice! Her name is Wendy. She works in the bar area and is really attentive! My friend and I started out with my free chips and salsa that I had on my account. Always so yummy to start. We both ordered cokes, I asked for grenadine in mine to make it a cherry coke. Refreshing! My friend and I blew through two baskets of the chips! We also ordered the same thing from the 3 for Me menu, the Old Timer burger, fries, and baked potato soup. Everything was so delicious! The burgers were perfectly cooked!!! We got all this great food for $24 total plus tip. You can't beat that! Before leaving, the restroom was clean. I also love coming here because it is always clean inside and out, and is also in a nice area. I was glad to watch some other hockey game at the bar area. Will definitely be back here again soon!!! read more

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We wanted to go out for Valentine's but did not want to spend a fortune as I can cook a better meal for the most part when it comes to expensive meats. So, we decided to go to Chili's. I know, not the most romantic place but after being together for 46 years (high school sweethearts) we can make anything work. We both had the 3 for me and we both had the Crispy Chicken Sandwich with drinks along with it. The free chips and salsa is a great deal for being a Chili's member :) I wish the server's name was on our receipt as I could not see his name tag, but a HUGE shoutout to whoever served table 23 at 5:46 PM. He was OUTSTANDING! Super friendly and warm. Super service from him. He should be working at a higher-end establishment as he has all the customer-facing skills that make your night that much better. Our chips and salsa and drinks came very fast. As we were finishing those the salads came and as we were finishing those, our entrees came. It was as if someone was watching us and serving at the perfect moment. We loved what we thought was a honey mustard sauce along with tomato and onion and the sandwiches were on point delicious! In summation, this was my best experience at any Chili's, ever. It was a combination of awesome service and tasty food. :) read more

Lady greeted us at check in was almost too matter-of-fact. No smile. she took us to a table and realized table was dirty. So she told us to wait and she wiped the table dorm. They're probably understaffed so our server took a while to come take our order. She's nicer than the one greeted us. We've been waiting a bit so we went ahead and ordered our food at the same time with water. Food came out in decent time. Everything in general is delicious. Overall it's a bit too salty. Several hours later as I'm writing this post, I'm so thirsty from the salty food. I have the Cajun pasta with shrimp. I don't usually eat much bread if at all, but this toasted bread is so delicious. Buttery and flavorful. Then we also have the chicken bacon quesadilla (and added avocado), delicious! And we also have the chicken tender with various sauce. We splurged and also got the chocolate molten lava cake, so good!!! Ambiance looks nice. But the hard wall makes the restaurant so live and loud with everyone talking. It's hard to have any conversation. read more

My family and I really enjoyed eating at the Chili's in Diamond Bar. Ricki was AMAZING! She was very attentive and wonderful. Highly recommend this location. I also wanted to add that the host, didn't catch his name, was great as well. We'll definitely be returning. read more

Our bartender Mike was the best bartender we have had out in a really long time last night. We haven't been to Chili's in a long time because we do not have a location in the desert. He was personable and friendly and made sure my mom had an incredible lemon drop! We loved being able to sit at the bar and watch the WNBA game and get amazing service from Mike even though he was busy behind the bar. Thanks so much Chili's!! read more

Decided to stop in and check out their $10.99 Smashburger deal. I decided to get the soup. Baked potato. The soup was excellent!! I thought the burger was going to be small. It is a good size burger and quite tasty. The meal included fries and a drink! I enjoyed this meal and for $15.00 including tip, it was a real bargain. Service was on point too!! read more

Have come here quite a few times very ordinary nothing to complain about but today was totally different. Got a very simple order of soup and a burger (x2) with the hopes of both burgers being well done as requested. Mine came out super pink once I cut it in half and saw it I was instantly disgusted. Server came to retrieve my burger and let me keep my fries (which were extremely salty btw) and instead of having the cooks make a fresh burger for me, they put the same patty on higher heat which made the outside burnt and the inside still pink. Manager handled the situation pretty pathetically too so there's that... read more

Chili's - Tex-Mex Near Me - Diamond Bar, California