It's been a long time since I've been to Chili's and I'm happy I came back. The food and drinks are both on point. It's rare to find a place that gets both right. My new favorite Chili's drink is the blueberry pineapple Margarita. Fellas don't let the big feminine glass stop you. read more

S U C K S. The fact that they do not serve chips and salsa complementary just ruins it... that a staple to any place that serves Mexican food. Very disappointing... also food is very standard, side come out cold, as if they were sitting there for a very very long time. I'll take my Mexicans cravings elsewhere, BYE! read more

Food was very good along with the staff. The waitress was helpful and she had good timing with delievering the food and asking questions...def will be going back read more

Terrible service and food. Dinner was cold and chicken was fatty after they had already been late. Also burgers were badly seasoned and over cooked. Also didn't accept our gift card. Ugh read more

Wow what a night. Food was ok then the power went out for about 15 mins. Things happen and I get that, people were eating by the lights off their cell phones. When the light finally comes back I order a dessert for my wife and son. Less then Halfway way through the dessert they find a piece of plastic or hard paper in it. I Send it back, due to time restrictions we just asked to have it taken off the bill. With all that happened that night nothing was offered to be discounted from the bill. That says a ton about this place. I wouldn't recommend it to anyone. read more

Just like any other chilis nothing special but the staff is very good and quick with helping you with any problem that you have with your meal. read more

Great spot!!! Always get the nachos for an app and love their ribs and burgers

One word: horrible. We ordered a buff. Chicken app which was very mediocre. I ordered fajitas with chicken and shrimp which was horrible. The chicken did not look like it touched a grill but was cooked in a microwave. Another entree was Cajun pasta, the macaroni was hard as if it was reheated too long. I normally go to Applebee's which is far better. I will never return to Chilis again. read more

Service was okay. Ribs worst I hve ever seen. Baby back ribs were just boiled not grilled . Sent back for original recipe baby back ribs . Came out looking like ketchup drenched over boiled ribs. I will not go to chili in deptford nj. Ever. If u do stick to apps and chips safest bet . read more

Wow, what happened to this restaurant? We have dined her many times over the years and have always had good food and it was usually crowded. Not tonight. The food was awful and now we know why there was no crowd. My nachos were hard and cooked way too much. Husband had to send his enchiladas back because the plate looked like it was left in the oven too long. They were so hard he could not even cut them. The beans were slopped over the edge of the plate and were runny. He reordered the tacos and they looked like they were thrown together and the rice and beans looked like they were taken from the other order. We got them to go, but he tossed them in the trash at home. The kitchen was loud, as if a party was going on back there. Where is management? The bathroom was totally disgusting....just filthy. I walked in and walked out. How could the management leave a bathroom so awful. We will not go back to this restaurant again. So disappointed. Lots of other options near the mall, don't go here! read more

We came here for dinner after a movie because we had a gift card. HUGE mistake. The only reason I am giving one star is due to their technology at the table, which allowed us to play a game of Life while waiting for our meal. Kids mini cheeseburgers were burnt, Chicken nachos were underwhelming, chicken enchiladas were overcooked, and margarita flatbread salad with shrimp (burnt baby shrimp) was greasy and boring. Restaurant wasn't busy but took 20 minutes to get a margarita, which was also far from good. I will NEVER go to Chili's again. Very surprised that this chain continues to exist. read more

Horrid. Cockroach on the table, food was cold. Service was good but the rest was not. I love chillis just not this location.

We had dinner there tonight. First we were seated on the porch which was freezing. Then we waited over an hour for food! Once we got the food it was even worst. You would think that it would be hot, but no it wasn't. My side salad had so much dressing it was inedible. And the plate only had 3 tomatoes on it with my steak. Everything looked like it was just thrown on the plate. Very disappointing don't think I will never go back. read more

Shout out to manager of the restaurant for giving us a free meal. Great customer service and good food

I don't know what happened but this location used to be very good with great service. Last night, it took a complete turn in the other direction. The iced tea with 1 cube of ice should have been the first clue. Appetizer sampler was greasy beyond belief, the chicken crispers on there were soggy and very rubbery. My wife's burger still had a pulse even though she asked for medium well. She sent it back and it took over 15 minutes for a refire to come back, and the place was maybe 1/4 full. Both our bugers were greasy and had the wet lettuce tomato and mayo on the bottom bun making it soggy to the point of disintegrating in your hands. Not an enjoyable experience. Something has changed and not for the better. read more

So basically i was at chilis and i had to use the bathroom. Not being there before I wondered into the kitchen to where i was surprised to find a short box dye brown haired, glasses wearing, ugly nailed girl and a tall, lanky, blonde pre working dude fucking right over over my chicken which MIGHT I ADD was raw. So please step ur shit up. Thanks hugs and kisses from this white suburban mother. read more

We went at 3pm and there was hardly any other customers so we figured great in and out. It took at least a half hour for our server to come over to take our drink orders. The table was dirty with left over debris from the previous customer. She finally decides to come over and we order our food because we didn't want to wait even longer for that. Well...by 4:00pm we saw our server twice and still haven't received our food. Other customers have come and gone....not impressed. Next time we will go to Don Tequilas... never had problems with them. We are in and out within an hour, with our bellies full. Our server Shelby is always amazing. You, chilis, have lost our interest! read more

Had the burger and some appetizers, service was prompt and friendly. Nice atmosphere with a outside seating area.

A very reliable place for a decent and fairly quick meal. Usually very crowded, so I was very pleased to see that they installed window glass to separate different areas for sound, as well as sound baffles on the ceiling, so it is nice and quiet even when full, a great feature in a restaurant. I had the Southwestern Salad, which was great except for having WAY too much dressing. So next time I will try to remember to order it on the side. Our waitress was great, friendly and efficient. read more

Deptford Chili's hosted my daughter's Girl Scout troop, and we had a great time!!!! The employees were very nice and interacted well with the children. Everyone's food came out piping hot. I have been a Chili's fan for many years; in fact I'm chillin' there tonight. ( : read more

This place has very rarely disappointed me. It has good food and awesome deserts. It's a good place to go after a day at the mall and about to go the movies with friends and/or family. read more

Love Chili's!! After coming from the mall we decided to stop by being that I had a gift card. The host was a little unprofessional but said that we would be getting a table in 15-20 minutes. The place was PACKED!! Upon sitting down, we ordered chips & salsa and the order of Texas cheese fries which are soooo good!! Would definitely recommend to try. Our chips came out instantly however we waited about what seemed like fifteen minutes more for our appetizer. The real problem began when our food took almost an HOUR to get to our table! If it wasn't for the apologetic management and our wonderful server, I would have left. Finally, my quesadillas arrived and was pleasantly surprised. When the bill came the server apologized once again and our meal was FREE! I left her a generous tip and will be returning to use my gift card. This is one of best as far as chains goe read more

I have had the worst experience at chilis, it was so bad that i dont think i ever want to eat here again. The waitress we had, her name was kayla and she was awful. She was not friendly at all, had no idea about anything on the menu, she brought our "appetizers" out with our actual lunch and by the time we were ready to eat our actual meal it was ice cold. She never came back to ask us if we needed anything, never got refills and she never took our plates away to make room on the table. Not only all of that but she took FOREVER to come to our table the times she even did because we had to call her over. I just wanted to write this complaint because i work with customer service and i would never treat customers the way we were treated. I hope you take the time to read this because chilis was one of my favorite places and now i will never be coming back. read more

Service and appearance have gone downhill. Place needs to be cleaned and updated. Kind of dirty. Service not great. Hostess was not very nice. There was no wait because everyone is across the way at Bonefish and Longhorn or Friendlys. Place needs to be redone badly. Floors need to be scrubbed. Waitress forgot orders not once but twice. Not going back. read more

Stopped in here for lunch and was excited to see the deep fried pickles on the menu. When I received these, half had no coating and were stuck together in stacks so it was basically a basket of hot pickles, yuck! The baked potato soup was amazing and the burger was good as were the fries. Service was fast and friendly. This visit would have been a 4-5 star if the appetizer had not been inedible. I also felt like the restaurant chain could better utilize the terminals on every table. Why not make them a benefit to customers as a perk to eating at your chain instead of just trying to use them to make more money? You could only order drink refills if they were alcoholic and a charge for even a simple trivia game? I can do that on my smart phone for free, you are missing the boat on this. read more

came here for dessert with my friend. our server was good & the skillet cookie was good, but the lemonade tasted like a church basement... almost like lemon scented dish water. after we enjoyed our food, we decided to go to the bathroom. the bathroom smelled very strongly of the aftermath of a $10 combo... including southwest egg rolls. VILE. safe to say I won't be returning. read more

Chili's food is great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! The chili's in Deptford Nj is the best. The wait staff and managers are always there to get whatever you need in a timely fashion. On this Halloween the staff was dressed in costumes , which my son loved. They bring the food out hot, and if there i a problem theey fix it quickly. I would reccomend this chili's as the best one ever. When you come here you tried the best and dont need to eat at the rest chili's!!!!!!!!!!!!! ... read more

My daughter and I eat at Chili's in Deptford, NJ just about every weekend. She's a vegetarian, but I'm not. We both have our favorites! My daughter says their black bean burger is the best she's ever had when eating out. The service is great and the food is delicious. Whenever I need comfort food, I head to Chili's. I even give Chili's gift cards at Christmas and they never disappoint the people who receive them. The staff is wonderful and very accommodating as are the waitstaff when we make special requests (like hold the chicken on the cajun chicken pasta). Chili's, you're the best!! read more

Called to place a to go order after waiting on hold a few minutes I was hung up on. Called back the girl took my order said it was ready in 15 min. I get there and mysteriously there is no order placed under my name. And all I got was well it happens we can order it again lol. I remembered why I never eat here. Next gift card I will be sure to pick somewhere else. read more

We are a party of 6 requiring 1 highchair. We arrived at Chili's just about 9 pm, and of course Chili's does not accept reservations, which we called to make earlier in the day. We arrived and they took my daughter's name and we proceeded to wait without being offered an approximate wait time. Meanwhile, parties of 2-4 were arriving and being seated almost immediately, or told the wait was 5 minutes. My daughter works in the industry and of course, was scouting out areas in the restaurant and saw a large booth near the bar, however, we were not offered that area, nor were we offered the patio like area where there was semi-outdoor dining. After waiting for 20 minutes, I asked one of the hosts how long they thought our wait would be. The curt answer I received was "I don't know we have a lot of large parties right now and we don't know when they will be done." Really??? you don't have any idea? Who is running this restaurant and why don't they know? 10 minutes later a different host said they were cleaning up a table for us now, which apparently took another 10 minutes. When we were shown to our table, the seats were still wet from being wiped down, and we were expected to sit on wet seats. When I tried to flag down a server for a dry towel or napkin to dry the seats, he just ignored me. So we basically sat in a wet booth, 4 adults, a 3 year old and a one and a half year old. Our server, Colin, greeted us and took our drink order. 2 diet cokes, 1 coke, 1 water with lemon, and 2 kids apple juices. This took another 10 minutes for the sodas and longer for the apple juice because he said he had to get that at the bar. When he came back with the apple juice we ordered our appetizer and my daughter said she wanted the kids mac and cheese put down at the same time because the children were hungry. We also ordered our main meal at that time. Again, after waiting entirely too long he brought out the appetizer and no mac and cheese for the kids. He left the table and then came back to ask how the appetizer was and my daughter asked him where the mac and cheese was. He replied by oh yes(in otherwords he forgot)went to the kitchen and brought it back. This food was basically dead in the window. The corn on the cob was served cold. The children liked the mac and cheese. We waited again a long time for our food to be brought out and were finally served dinner. Two in our party ordered food with wedges and were served their food with fries. The server told us at that time, they must have been out of wedges so they just substituted fries for it. Really?? at who's consideration was that. If you don't have a side that someone asked for you should be asking the person which other side they would like, not just giving them what you feel like making. At the time dinner was brought out, my daughter ordered a strawberry margarita. I paid close to $7. for a drink that wasn't even drinkable and was never brought to the table until we were all just about done eating. The server came back a couple of times sometimes greeting us from the correct side of the table and sometimes from the half wall, which I found inappropriate. He came and asked if we wanted desert and I told him to bring our check immediately. In the meantime my daughter left the table to talk to the manager and my other daughter took the, now fussing, 1 year old outside so it wouldn't disturb the few remainging guests. The server said we could pay from the kiosk if we were using a credit card. I told him I had a gift card and credit card, so he brought me the check at 10:43, which I was ready to pay immediately and he disappeared yet again. He finally came back and said, "are your ready to pay" I said it's been sitting there since you handed it to me. He took the payment and returned a few minutes later, at which time the manager came back to the table with my daughter and said, "Oh you already paid the bill, if I had known before you paid I could have made an adjustment to the bill." This also is untrue, and I can't believe, even after my daughter told him she worked in the industry, and knows that if the manager wanted to he could have adjusted any part of that charge. Instead the manager just said that at our next visit, he will take care of us. Well my daughter may go back there, because the food is very good, however, I will not go back to that Chili's again. As an aside, I did tip the server, and only because, my daughter is in the industry. However, even with the service being as bad as it was, I still gave the server a 13% tip, which was way more than he earned or deserved. read more

I have always enjoyed Chilis. But this location is just not good. Last three experiences were very poor. From wrong food to long waits to poorly cooked food. I have given up on this location. I hope they get their act together and turn things around. read more

Only one cause zero is unavailable. Don Julio Mango Margarita had no mango, bottomless chips and salsa the salsa was like soup. Excuses excuses for a Mothers Day event Taco Bell would be better. Yuck read more

Every time my boyfriend and I go out to dinner we come to Chile's. If we go anywhere else we are typically disappointed and wished we just went Chile's, our "Old Faithful". The food is so excellent and the prices are great, the service is top notch and the staff is extremely friendly. One side of the restaurant has a bar and televisions with high top tables along with booth: this is great for hanging with your boyfriend/girlfriend or friends when you want to watch a game, eat, and have a few beers. The other side is a little quieter so you can have a nice relaxing meal for two or a perfect place to bring the family. I can't think of any restaurant I'd rather go to than Chiles, they have everything and anything I could ever want. read more

This restaurant is not allergen friendly, I have a severe dairy allergy and ordered their Ranchero Chicken Tacos; which is stated to be dairy free if ordered without the pepper jack cheese, jalapeño aioli, and queso fresco. The waiter understood my circumstance and took my order accordingly, however when the food was brought back the first two times it was covered with cheese, I had no choice but to send it back as I would have gone into anaphylactic shock had I eaten it. The third time the tacos were brought back, they were drizzled with the jalapeño aioli, which also contained dairy. Again, I was unable to eat it. Then our waiter had the manager bring it out the fourth time, which doesn't make sense: the food should be right regardless of who it is that is delivering it to the table. This time, two of three of the tacos were safe, but somehow there was still cheese on only the third one. At that point it was 8:00 (I had arrived there at 5) and I was ready to go home. I ate the two tacos and rice that were safe, despite their mediocre quality, and asked for the check. I'm not sure why I expected the staff to have the integrity not to charge me for the food they messed up FOUR TIMES but of course they did. I asked my waiter if it was alright if they omitted that from my check, I would still pay for my drink and appetizer, but I was barely able to safely eat my entree. My waiter was understanding and said he would take it off for me and apologized for my poor experience. All in all, the wait staff is undeniably kind but apparently the staff in the kitchen is either: careless for those of us with debilitating food allergies, unqualified, or too illiterate to read an order off of a piece of paper. read more

Is it possible to give ONE star?!? After ordering car side to go take out, I got home to my driveway with a phone call from Chilis stating they forgot to put my entree in the bag, however, not to worry that the manager would be more than happy to reimburse me. While driving the ten fifteen minutes back to Chilis and fighting the mall traffic, I was shocked to find my refund was $5 Chilis "dollars" which I was told by the to go cashier they were as good as "gift cards" when I said that counts as a refund? The manager who was standing right there said nothing. My food that was put in the bag the first time got cold and also my entree they forgot was cold by the time I got home too. So ridiculous and lack of customer service skills this place has. Dining in is not much better at this establishment. I don't expect much from a franchise like this, but come on any business owner or hospitality management would know this service is totally uncalled for and downright ridiculous. read more

I have always been a fan of Chilis and still am. Went to the Deptford location and took my kids and husband. We went Saturday night and it looked like a long wait with all the people in the doorway, however we were seated right away. Our server was very friendly and made suggestions. She was always refilling our drinks and we never had to wait for anything. The food was very good. I did try their new spicy chicken enchiladas and they were ok. My son got the spicy shrimp tacos which I've had before, and boy they were beyond spicy. Must be a newer sauce with more heat they put in it. He could only eat 1 out of the three before his mouth was on fire. The only reason I didn't give a five star is because they now have these little kiosks on the tables where you can order drinks or appetizers from as well as play games. Having the kids using it and checking out all the features they don't realize that they are purchasing game play that is added to your bill. When I got the bill and questioned the server she said it's been a huge problem and happens all the time. There is a pop up screen that says the price, but when young kids are touching everywhere on the screen, they don't know what that means. I suggested that they need to change that feature and she also agreed, like you have to actually swipe your credit card through to confirm purchase. All in all she took the charge off the bill. read more