I only recently found out that TCF is a scratch kitchen! I had no idea since I knew they had a huuuge menu. Brown bread wins over white bread. It's much softer and tastes better, idk how to explain it! I got the crispy chicken costoletta as per viral tiktoks with sub asparagus for angel hair pasta and side of extra sauce. They were not exaggerating! It was delicious. The chicken was super thin and crispy, but the lemon sauce was def the star. It tasted creamy but bright and perfectly cut through the oiliness of the chicken. I really love the buffalo blasts and fried Mac and cheese too. Portions for all entrees are massive and I ALWAYS have leftovers to bring home. The service is always lovely. It's very large inside with many seats. Louisiana chicken pasta was pretty good. I ordered it since it was one of their more popular dishes. I hadn't had bowtie pasta in forever and it was quite nostalgic. Flavors were okay, a little lacking but I was glad it wasn't too spicy. I prefer the costoletta chicken much more to this one. The bellagio chicken had some plastic packaging they left by accident and when we notified our waiter, the manager came over to personally apologize and even took care of our dessert! read more

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Came here for happy hour for the first time. Unfortunately, I can't remember the name of our server, but he was on point and attentive. Between my mother and my daughter and I, we had several food items such as BBQ pork belly buns (perfect amount of savory, sweet and crunchy), buffalo blasts, crispy fried cheese, Mediterranean bowl and shrimp scampi (had to order more sauce as it was dry. Of course we had to get some cheesecake to go. My daughter ordeted mac & cheese balls and our server came back to say they were out of them however, when we were about to leave, the table behind us were given an order. read more

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Service was great. It looked like there could be a long wait, but no wait at all! Super busy atmosphere but everything still came out so quick. Food was all fresh and delish. read more

The Cheesecake Factory - Skinnylicious shrimp tacos - American Near Me - Cherry Hill, New Jersey

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Multi grain bread was the highlight for all of us. Baja chicken tacos were just okay. Rice and beans were lacking flavor. Meatloaf was good but the sides lacked flavor. Green chilaquiles with carnitas and eggs was light in flavor not sure we would get this again. Buffalo wings were good. We got the sauce on the side which allowed us to control the amount of sauce we used. Thai lettuce wraps was good. Light and tasty. The sauce helps to bring it all together. Got a slice of cheesecake to go. Our server Brianna was nice and friendly. I would say 3.5 out of 5 stars rounding down instead of up because quality of food was just ehh. read more

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Service excellent. Looked like a long wait but it was not. Only 15 minutes. Ambiance is the same at all Cheesecake Factories. We had Shrimp with Angel Hair pasta, Chicken Madera, Fried Pickles & Tira Misu Cheesecake. Drink was Mango smoothie. We enjoyed everything. read more

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Just Love the Quality Food at Cheese Cake Factory. This Location was great also. The Salads are amazing and the Calamari is Awesome. Also the Pastas and Hamburgers are Delicious. The Service is always great. The Selection of Foods and Desserts are excellent and carry a large variety of everything. read more

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Visited this location with my cousin after spending the day in NJ. We had just ate at a Yelp Elite Experience so we weren't exactly ravenous. We had appetizers and drinks. I ordered my favorites: Factory Peach Bellini -- Prosecco and Peach Liqueur Blended with Peaches Crispy Crab Bites -- Bite-Sized Little Crab Cakes. Served with Mustard Sauce Crab Wontons -- Classic "Crab Rangoon" with Crab, Cream Cheese and Green Onion. Fried Crisp and Served with Sweet Chili Sauce. The food was made quickly and came out in an efficient manner. Everything at a nice temperature and fresh. The Wontons are not my usual when I eat there, but something different. They were very tasty! The waitress was kind and patient with us and didn't push for us to order more than what we wanted!! She didn't hover, but was attentive to our needs. Average amount of ambient noise like most Cheesecake Factory locations. We were able to enjoy our meals and have nice conservation. Will probably return the next time we're in New Jersey read more

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You never know what you are in store for when you go to a chain restaurant, but today's experience was quite enjoyable. We came around 230 on the Saturday after Thanksgiving. This restaurant is in a busy shopping area. We got seated for a party of 3 within 2 minutes. Our waitress was very good, kept our drinks full and checked on us regularly throughout the visit. I got the carnitas bowl which was very good. For dessert I got the Cherry Ghirardelli Chocolate Cheesecake...omg so good. read more

The Cheesecake Factory - Cherry Ghirardelli chocolate cheesecake, yum - American Near Me - Cherry Hill, New Jersey

Cheesecake Factory seems to always be super crowded with long waits. We stopped in on a Friday night, were told 30 minutes wait, ended up getting seated about 50 minutes later. The waitress was friendly and very accommodating with questions and a couple of special requests. The bread came out right away. Nothing special - a crusty white roll and a dark sweet bread that reminds me of Outback with a cold slab of butter. We got a bottle of the CF Cab which was decent. Ordered three entrees all of which were average but a decent size, and we all brought half home. It took a longtime for them to come out, but again in fairness it was a madhouse. The cheesecake is where this place shines as far as quality. We all shared the Reese's peanut butter cheesecake. So it's alright. I think I end up here about once a year, and say to myself, for the $180 bill, not including tip for three of us, there are much better places to go. read more

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I order take out bang bang shrimp and chicken every time its always been my favorite. We ordered tonight and it was terrible. It's always had a nice presentation with a dome of rice and the meat and veg around it. This was just thrown in there all together. I had to dig around to find the chicken and shrimp. There were 4 small chunks of chicken and 5 overcooked shriveled up ked size shrimp. The sauce tasted like it was from a can. It was horrible For $28 it should be better, so disappointed to see this location has gone downhill. read more

The Cheesecake Factory - Bang bang chicken and shrimp - American Near Me - Cherry Hill, New Jersey

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WAY overpriced for the quality of food. We got the veggie burger which was underwhelming, and bland, not delicious by any means, just didn't have good combinations. Crab wontons didn't taste like crab, very disappointing. The fettuccine Alfredo was not even cooked and the noodles were hard. The bread brought to the table was almost stale. The pretzels with cheese appetizer was the best thing we ate here. The spicy chicken platter and the tacos were also underwhelming and not enjoyable. We came for a birthday and got a cheesecake and one to go. With only waters, 5 entrees, 2 appetizers and 2 cheesecakes it was $250. Yes, that expensive. The place looked nice and the server was great but that's about it. This place isn't for me. read more

Friday noonish and about half full. The hostess told us we'd be next. 4-top behind us, then another 2-top behind them. A guy comes up, takes our ticket, puts it down, and grabs the 4-top's. Maybe I'm getting more grumpy as I get older because I said something. The guy apologized, then took us to the table. We found people sitting at our assigned table, so he pivoted and sat us in a booth by the kitchen. They have a bit of a fly problem at that booth. I didn't say a freakin thing. The wife had the fish and chips, she said was "ah, it was okay". My omelette was also okay. With the three pieces of cheesecake we brought home, it was under $100. I'm thinking I would have had a better time if the guy hadn't picked up the ticket, but that's on me. 3 stars for the flies. You might want to look into that. read more

I was next in line to be seated with my family when several others rudely cut in front of me. The hostess ignored the order of the line and continued to entertain them first as-well as others when clearly it was my turn. I tried to get her attention, however I was blatantly ignored. Never eating here again. read more

Cheesecake Factory may not be gourmet food, but I like it because it's familiar and consistent. Or at least it was until my most recent delivery experience which was just crazy! We got mac and cheese, the Thai stir fry noodles, and bang bang chicken and shrimp. The mac and cheese had no cheese. The noodles were supposed to be vegetarian but had three sad pieces of shrimp in it. The bang bang chicken and shrimp on the other hand had no shrimp (and barely any sauce, but a huge lump of rice). How does any of that even happen? It was just so wrong it's funny, although I am bummed my fiance was so annoyed we can't agree to go back anymore. :( read more

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Food was cold the chicken tenders was fried in old oil my veggies was over cooked the only thing that was good was the street corn & our drinks I was definitely unsatisfied Our Family's goes here for dinner or special occasions I was very disappointed read more

How can a place with an average 3 star review always have a long wait? Mediocre and overpriced is the only words to describe this place. Expensive soft drinks and tiny sandwiches is what you get. The Cuban Sandwich is so small and thin you could finish it in a few bites. Yes, their menu is extensive but what comes out is just underwhelming. If this place is all about the cheesecake, I would recommend picking up some cheesecake after you eat at a good restaurant. The only positive was that the staff was pleasant and attentive. This place absolutely defies logic! Why are people waiting around to eat a basic meal that is wildly overpriced? read more

My family loves the CCF so after shopping at Costco & the Towne Place where this was also located in, I knew I had to take them here for lunch. Our server, Jose was awesome- very friendly & attentive. We got the stuffed mushrooms, crispy fried cheese, miso salmon, filet mignon, rib eye steak and a kids' mac n cheese with fries & fruits. Everything came out fairly quick and all the food was hot and delicious as always. My mom loves their stuffed mushrooms & my kids really enjoyed the fried cheese. My favorite dish from the CCF is the miso salmon with brown rice- the sauce is so good. The steaks were cooked to perfection- medium as requested but the veggies were not cooked long enough- they were still hard & the green bean end pieces were not trimmed off. Nonetheless, we still had a good experience at this location (we live in Philly) and would definitely come back again. read more

The Cheesecake Factory - American Near Me - Cherry Hill, New Jersey

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I keep going back here, why do I keep going back here? The food is the usual food it's always been. Nothing stand out or a favorite. The servers are friendly however service is very slow every time. The ambience - the music is so freaking loud in there. Every time conversations are impossible unless you naturally have a loud voice or actively have to talk louder. The cheesecakes are always good as per usual. read more

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We went there on Tuesday for lunch. We seated and waited for 25 mins for greeting or nothing. No water/ No bread/ No service After that waiter( Jim ) came and placed an order. We got appetizers and done without serving bread. Service was terrible cause we're ASIAN. We feel bad cause other customers got a great service more than us. Very disappointed Food was good and reasonable price. read more

The Cheesecake Factory - American Near Me - Cherry Hill, New Jersey

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Ive loved Cheesecake Factory for many years. One of my favorite's is the Chinese chicken salad. The time before today I ordered the salad and I found maybe 6 pieces of chicken. Today I got maybe 4. I complained the first time but too late. I didn't say anything today. I ate it with satisfaction brought on by the passion fruit margaritas. The bartender was awesome. Anyways , get it together guys! read more

Of course, the food was spot on as usual. We stopped in for happy hour for the first time, it did not disappoint. I had the burger, oh my goodness, you gotta get it! Hubby's pasta dish was tasty & filling. The only problem was, that I couldn't get my free birthday cheesecake offer which was the reason we traveled an hour to them! Apparently, it didn't show on the app that I had that part coming. But having my license with me, should've been enough to prove that it's my birthday. Poor manager decision, it would've been so easy to make this bday girl happy, a little thing called customer service... Customer satisfaction if you will. Disappointing in that respect. read more

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I've heard a lot about the Cheesecake Factory, however I wanted to shape my own experience. I shared with my BF that I wanted to go so he made reservations. It was crowded, but we were seated immediately. When we arrived it was extremely busy, I was deeply impressed by the crowds willingness to wait for the opportunity to dine. If they are willing to wait it out, the food must be good. Right? We were escorted to a two seater table by the window. The spaces of the table is very tight, so we are sitting very closely to the next table, it was tight. We received menus quickly but this place was moving this Saturday night so our waiter did take awhile to return, which he did apologize for the service. I ordered Margarita and fish tacos. The Margarita was filled with flavor and the fish tacos were crispy. I asked for a side of guacamole but he bought extra avocados, which I accepted because of the crowd. I seriously didn't know when the waiter would get back to us. The tacos were totally average, but the Tiramisu an Italian dessert made with delicate ladyfinger cookies, espresso, mascarpone cheese, eggs, sugar, Marsala wine, rum and cocoa powder was more than good. This place was loud. I wouldn't visit here for a quiet intimate evening with your significant other, this is definitely a family spot. There were many families and parties of more than five people, laughing and celebrating. I would go back to The Cheesecake Factory just to pick up the Tiramisu. Four stars for the extremely busy but apologetic waiter, the easy to navigate app that got us seated quickly with reservations, and for the dessert selections. If the cheesecake factory is your spot, please make reservations online especially on a Saturday night. read more

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I went to eat at the Cheesecake Factory dining in with my girlfriend Angela and my mother. We had a great lunch with exceptional service. Everything was wonderful and my pineapple chicken and shrimp was a surprise and delight to my tastebuds. I would highly recommend trying the pineapple chicken and shrimp as it combined a lot of sweet and tangy flavors. If you're feeling adventurous I would try it. My girlfriend had orange chicken and she loved the orange chicken (I took a piece and thought it tasted delicious). We both had passion fruit ice teas and they were delicious but definitely ask for sugar as it's unsweetened. My mother got chicken carbonara which she really enjoyed except the chicken she thought tasted not so good and different from how it was before. She still enjoyed the meal. She also said that the cucumber lemonade with mint was a tad too sour for her and not what she expected but she just wanted to try it out and see what it was like. Overall we sat in a beautiful booth with pillars and artwork surrounding us, it is very ornate inside and reminds me of ancient (Aztec maybe) interior design. Overall we had a wonderful lunch with a friendly waitress and will be coming back more and more. read more

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I am good. Never again. We waited an hour and half after a 30 minute wait for our food to even come to the table. I don't even get to taste the food because our waitress was ignoring us the whole time basically. No updates about how the kitchen MIGHT have been backed up... nothing... she was busy doing friggin nothing. Still hungry and pissed that anyone these days can get hired to do nothing. No one cares about these reviews and say 'I will talk to them'. But nothing is ever done about these low life people who just work for a check. Unreal. I am good. I would rather from now on cook my own meal!!!!! Quicker and probably safer! Improve hiring people who care and not just there for a check! Or who only cater to a certain group of people bc they think another group of persons don't tip. (That was the vibe). Your loss sis. Really! read more

We love this restaurant we went last time for my nieces birthday and they sang to her and gave her desert with a candle on top. The chicken Madeira is my favorite and I get it every time and the coconut cheesecake is so good too and I'm not even a cheesecake eater! read more

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Great chain restaurant with an excellent happy hour and endless menu options. Due to the amazing selection, great food , and reasonable drinks, expect a wait unless you have a reservation. For an appetizer we chose the a Avocado egg rolls with came with an amazingly flavorful Tamarind dipping sauce. The flavor of this dipping sauce made the dish. For drinks we had a Spanish whiskey sour made with their homemade Sangria and a skinny cosmopolitan. The drinks were well crafted and tasty. For entrees we had the fried chicken and Thai shrimp with Mexican corn. Our dessert was amazing. Don't worry if you don't have room for dessert, they offer great to go bosses. If you are looking for a local restaurant with a vast array of foods, great desserts, and well crafted drinks served with a friendly smile this is your place. read more

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I used to love this place, haven't been back in a while , so I thought I'd try again. The food was cold, did not enjoy my meal

Daughter took me for my birthday !!Service was great , food was great , atmosphere was relaxing , took dessert home ! Had to have a birthday cake read more

At Cherry Hill NJ location, I ordered Lemon Garlic Shrimp and got the worst stomachache followed by diarrhea. Something was spoiled. Check the quality freshness of the ingredients in this dish, particularly the shrimp.. . read more

My friend and I recently when to Cheesecake Factory in Cherry Hill to celebrate a birthday. We got the crispy brussel sprouts as an appetizer & both got the orange chicken as our entree. Both dishes were done perfectly & came out hot and fresh. Our server was very good and the restaurant was very clean (even the bathroom). I look forward to visiting this location again! read more

The Cheesecake Factory - Crispy brussel sprouts - American Near Me - Cherry Hill, New Jersey

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our server NICOLE C was very rude, snatched the menu from the table and hit my sister while doing so. Because of her I will not be going to this location anymore. Very disappointed. read more

Came Sunday afternoon. Service was good and didn't have much of a wait. Took a bit of time for the food to come but wasn't upset at all. The monte cristo was very good and French toast had a nice crunch to it. Didn't need syrup but definitely goes well. The fried chicken and eggs Benedict were good but she wanted her eggs a bit runny and they weren't. Otherwise, everything was good. read more

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This was actually my first time at Cheesecake Factory so tonight we decided to try it as a family of 3 on a Friday night. It was super crowded and we had to wait which was to be expected. Once seated we were greeted and our waitress Amy took our drink order. I ordered the passion fruit mojito? I didn't taste any passion fruit it must've been the original. My son ordered the non alcoholic fruit punch and liked it. First I must say am I the only one that thinks it's weird that the entrees don't come with side salads. I always eat a side salad with my meal snd the fact that I had to pay an additional $10 for a side salad I thought was a little weird. We started with the Mac and cheese balls which were very oily and whatever that bang shrimp is which was bland to me. For our entrees I got the Shrimp Alfredo, the shrimp are on the small side, it's ok but not great. My son got the flatbread and my husband got the fish and chips. We each ordered a slice of cheesecake to go. At the time of this review we haven't eaten the cheesecake. Everything was ok but I think overpriced. Dinner for 3 $192 before tip seems a little steep. Also this is the reason why I don't like chain restaurants the food is just mass produced read more

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Today May.1,2024 I came to brunch with Mama Suz & my boyfriend Little Georgie. I decided to have 'Orange Chicken with White Rice and Veggies.' It was delicious I might add and the service was excellent as usual. The waiter was very nice and polite & even though I was full from my lunch, I did want a piece of cheesecake but I decided not to get any, it's okay, maybe next time. Anywho if you haven't been here, you have to come and try this cool, chill place, it's for everyone and you'll be glad you tried it. Give them a try, you'll be pleased you did. #GetYaCheeseCakeOn #TheCheeseCakeFactory #OrangeChickenOn #Lunch #Brunch #GettingMyBrunchOn #TryThem read more

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Today was mother's Day and I was trying to get a nice dinner for my wife. The place was packed there were people all over the place. And the staff were so insanely kind even with the chaos. The manager was especially nice (she told me her name but I forgot sorry!!) and gave me something extra for my wait. I really appreciated it and will be coming back for the great food awesome service... And cheese cake. Thank you! read more

Hadn't been here in years! Decided to stop in on Friday with two friends/coworkers for lunch as we got out of work early for the holiday weekend. We sat outside because it was a beautiful day! I enjoyed a dirty martini (it was my first and it was soooo good!) along with the white bean dish. It was really really good! Bread is brought to the table which is always nice. read more

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I took my wife here at Cheesecake Factory at cherry hill, nj the place was packed it on April 4th is Friday night. The waiter and the foods is awesome. We love it and enjoyed have a great time here. Definitely come again. A+ read more

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My experience....... For my Very First time here for our work "After Holiday" party. I'm glad that I didn't ask to come here with my husband and waste our money. Lol. The sad part is that I've actually wanted to come here for a Reallllly Long time. The young ladies at the podium where you check in for reservations were NOT ONLY VERY rude. They didn't really Want to help out when we came inside to check to see if our table for ten was ready! Many of our staff we're already here early and came an hour (5:30pm) before the rest of our party was due to come.(6:30pm).... After a few minutes of arriving... we were told by the large woman at the podium that we could walk around the restaurant and look for our party. Virtually, no help at All. Lol. Have they ever heard of customer service or customer experience? Most likely Not. After walking around randomly, awkwardly past people eating their meals, we found our party who were crammed around a high top table. Our party sat in the bar area and finally was seated after checking with the staff two times after they mentioned that any second the tables would be cleaned off and we would be seated. Finally, we were seated about 7:30-7:45pm. The place IS decorated very nice inside. A TON of people waiting around and no order. I guess I'm just really disappointed because I held This Prestigious "Cheesecake Factory" that I've held up on this fake pedestal.... Lol. Totally NOT what I had imagined. The ladies at the podium didn't seem to know what was going on, one said that both tables needed to wiped down and the other assured me that the couple were ordering desserts and then leaving, the two girls glared at one another and maybe they had no idea which tables the other girl meant. Couldn't be the same ones. Definitely a stressful experience when we are just trying to enjoy a meal together,...and not helpful or kind, at all. Our server was Zach. Definitely very nice.... Attentive.....But slow and several people in our party got their Food made wrong and Late. Frustrating.... Definitely NOT the Caliber that I held Cheesecake Factory to. I always thought CF was more Upscale and a little more Fine dining. Another disappointment. It is a glorified Applebees. The main appetizer was sold out (Mac n cheese balls) and the other ones tasted like something I could have popped in the microwave at home. So, just to recap.... I Arrived about 6:30pm....the last few people in our party arrived by 6:45pm....Fast forward.... About another Hour. Jesus. It was getting close to most of bedtimes. Lol. Almost 8:40pm we were served out dinners and by 9:30-9:45pm we were wrapping up our desserts. Dinner lasting 4-5 hours. Kind of ridiculous when it is mostly pasta, steak and chicken dishes and made wrong. Lol The only dishes that didn't get made wrong was the burgers and the spicy Rigatoni pasta dishes. Clearly, the cooks don't pay attention and my steak was rubbery and Not cooked Medium. Our bill was about $410.00 and Zach was given a decent tip but A Lesson in.... Don't have your holiday party at a chain. Definitely disappointing experience. Won't go back.... I don't care who is Buying. What a waste of money. read more

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On a busy Friday night our group of 6 had reservations at 7 pm. We were promptly seated as the waiter came over to take our drink orders. They brought over a basket of bread along with a large pat of butter. My wife ordered the Mexican Salad which she enjoyed, but thought it was too large with too many taco strips. I ordered the Lemon Garlic Shrimp off the Skinnylicious menu. It was superb. I received at least 6-8 medium size shrimp well seasoned in garlic along with some spices, asparagus and lemon/garlic pasta. For 590 calories, you can't go wrong. Since we were celebrating a birthday, our guests being members of the Cheesecake Rewards received a comp for their cheesecake. My wife and I split the Salted Caramel Cheesecake. Very strange to think that half a cheesecake had more calories than my entire dinner. The restaurant staff is very attentive and and well organized. read more