Dinner tonight was great! The food was tasty (sizzling fajitas and ribs), service was outstanding and prices reasonable.

We started coming here a few months ago when my folks told me about the 3-for-me meals. In a market of rising restaurant prices and shrinking meal portions, this deal is a godsend. A refilled drink, a plate of nachos with salsa, a quarter pound burger and fries is $10.99. Some local joints would charge close to $30 for that! We've been here over a half dozen times now and will keep coming for this deal. And, the service here is terrific. Do yourself a favor and stop in. Cheers! read more

Fantastic establishment! Fast service, great staff, quality food, love this place! We will keep coming back!!

Best chilis ... been here enough to say.. they know what they're doing and the service is top notch.. it's a typical chilis but the food is fresh, the service is great, & it's CLEAN! Consistency is key here and yes after coming a good amount of times.. I have to say this place is the best CHILIS. read more

great atmosphere manager and servers were fantastic and attentive food was delicious and warm tasted great!! will absolutely be coming again

Just catching up on reviews (sigh...). Went to Chili's for a weekday family birthday lunch a month ago. Had a good time! The ambiance was cheerful. the staff was friendly, helpful, attentive, and patient. Everyone enjoyed their food. Speaking for myself, I liked my chipotle fresh Mex bowl; it was tasty, fresh, and perky. Others liked their cocktails, and I liked the compact wine selection, with available nine-ounce pours - a plus. This was a perfect venue for people of varied ages with varied tastes. read more

Service was fantastic. Thanks for the friendly, knowledgeable service. You made our evening more enjoyable. Kudos to the kitchen and other staff. Food came out hot and was made with our special requests. Ambience was great. Only negative for me was temperature was just a little chilly, but everything else was great, hence the 5 star rating. Thanks, Linda G read more

Very nice Chilli's --. Friendly crew, excellent service. We've been there numerous times and we've been very happy with the experience.

Food is very undercooked/not fresh... and yes they will still charge you for it even when it makes you sick at the restaurant. Pick a different place to eat.... read more

Good: Good foods, good service, Excellent staff. Bad: Small servings for the price Baked potatoes is not available as options for side read more

See all

Unfortunately the managing partner Alanna made our meal one for the books where we won't be back... Our server great.. we over looked the missed opportunities to fill our drinks but she was pleasant enough it over looked that. However a medium rare steak came out very well. Steak, shrimp, potatoes, and mushrooms came out so cold. Our runner brought out of food. I cut into it before she had walked away and I had apologized and told her unfortunately I will have to send it back. The manager comes out and before apologizing and or offering to help rectify the situation she proceeded to tell me "you upset the runner." The manager has attitude while she speaks along with an eye rolling issue. I asked for corporates number since she is the manager of the store. I did try to speak to her about how coming out and ridiculing the customer when respectfully I didn't do anything wrong. Almost 35 dollars for my plate I do unfortunately I think I should be able to have it warm and correct, especially returning it in a respectful manner. She proceeded to maintain an argumentative attitude with eye rolls and blatant disrespect to the customer... sad experience.. we had to ask a few times for refills. And for the wrong refills. Just a bit disregard for their customers. read more

food is small sizes me and my 12 year old went there and they did not even ask if we wanted an kids menu they just gave it to my 12 year old even though they did not ask the wait time was very long about 30 minutes and not an single word that said ¨sorry for the wait time¨. the food was decent but our server was not very welcoming . the food price was very expensive for the bad quality of the food. read more

Good food, but I'd recommend eating there, or at least picking it up to bring home. Ordering through Door Dash gets the food to you soggy and cold. Definitely recommend the steak and chicken fajitas and the street corn side! read more

Overpriced. This is chilis not Cooper's hawk and the portions are small. Food is okay but don't justify the price

Good place for a first date or a celebration. Amazing food and deals. The service is always kind and fast.

Typical Chili's. We went on Tuesday night (kids eat free). They sat us in the bar with two kids, which seemed a little strange, but Okay. The service was on the slow side, but not too bad. Our server was friendly. I had the Margarita chicken from the guiltless menu (640 calories). I highly doubt it was only 640 calories, but it was tasty. My daughter had the Quesadilla Explosion Salad. She's had it before and loves it. She was a little underwhelmed this time because the lettuce was not super fresh. The kids had chicken fingers and, honestly, those were the best meal. Light breading and great seasoning. Of course, they ate them with ketchup and ruined them. read more

Chilies. Food was a little undercooked. Service was slow. I waited forever to get a server. But looking for a quick bite to eat on the road I recommend it. read more

Food was inedible! Sent it back! This goes for the last three times. Never again! Used to be our favorite place!

I hadn't been to a Chili's in years but got a gift card for Christmas so decided to order for curbside pick up. The 3 for $10 special is an insanely good deal so we got two. One was chicken crispers, corn, fries, chips & salsa and drink. Everything was very good, fresh, and hot. Second 3 for $10 was shrimp Alfredo pasta, salad, and drink. Pasta was a large portion and salad had fresh lettuce. All the portions were very impressive. The staff was friendly and the way they packaged the to go order was great. When dining rooms open we will definitely be visiting and will continue to order curbside until then. PS. If you decide to order entrees for more $$$ then are upset that you could have gotten the 3 for $10, it is your fault, not Chili's. read more

Food is very good. Wait staff is busy. Food took a long time early on a Sunday afternoon

Need to do improvement. Short staff, lot of waiting with empty table. Should pay more to employees. Need hire people and change that culture. read more

We had the best bacon ranch Chicken quesadillas tonight from Chili's. The queso bean dip was so good. The loaded mashed potatoes were creamy and full of good things. Great meal tonight. Thanks Chilis's crew for the great meal. read more

They are getting one star because my husband said he liked his meal (.5 star) which was ribs/brisket bbq type meal and our server was friendly and attentive (.5 star). As for the rest, meh and double meh. I had the 6 oz sirloin. It came with loaded mashed potatoes and broccoli. The steak and potatoes came out first. She said they were still cooking the broccoli and brought that out 5 minutes later. The broccoli should've cooked a few minutes longer. I am a potato lover. I will sometimes decide what I am eating based on the potato side that comes with the meal. Loaded mashed potatoes sounded good to me. They had a very strange taste to them. I couldn't put my finger on it. My son tasted them before I said anything. He made a face and asked, "What are those supposed to be?" Nasty. My son order a turkey club sandwich. It had a very odd pesto avocado thing on it. He also said it smelled rotten. I smelled it. It was the nastiest of red onion smells. The turkey was like cheap deli turkey. My husband told the waitress and she said, "No problem. I'll get you something else." My son then ordered some burger sliders with cheese and bacon. Bacon makes everything good, right? Nope. This had what looked like fatty bacon bits from a jar. He scraped them off and ate the sliders. We also ordered a take out pasta special for my daughter. So, someone tell me why they do this. If you order just the pasta, it is $12.49. If you order the pasta, chips/salsa, and a drink, it is $10. Makes absolutely no sense. Anyway, our bill was over $70. Yes, they charged us for their rotten, smelly club sandwich too. So, for a bbq meal, steak/gross mashed potato meal, smelly turkey club sandwich, sliders, pasta, and one $5 special Sam Adams. In all honesty, I would've eaten some meat glue Arby's roast beef or a Big Mac over this and that is saying a lot. read more

It's a hit or miss with the pick up option. I'm a regular here and some times the food comes really hot and tasty, Good amount of fries...Other times it's come raw, Just a few pieces of fries. Honestly your best bet is to fill up the receipt in case of a complaint they some times send you a gift card on the mail. read more

Pam was an outstanding server. friendly, hospitable, and super attentive. I dont normally leave reviews but her performance stood out to me

I have gone to this Chilli's for years. Never had a complaint. The last few times I've gone it has been a little worse each time. Yesterday we went for a late lunch and it was horrible. All the food looked and tasted days old. The plate was too hot to touch but the food was barely warm. So they had microwaved the food. The fries were cold and old. The bacon was raw. The soup was watered down with few potatoes. The chicken was only seasoned with black pepper. The salsa was old with no flavor. I could go on and on. Not one food item on our plates were fresh or tasteful. I spoke to the manager and she did comp the bill. To her credit. Sadly I will not be returning to one of my favorite restaurants. If you like warm,old,reheated food then this is the place for you. read more

Ordered the new burger that has brisket,bacon,and rib meat on a burger..what I got was a pile of meat mush for rib meat,i got few pieces of brisket fat and strips of bacon that were just fat,on top of a burger.was awful.please see pictures to see for yourself read more

See all

Very cold inside, bring a jacket. Blowers for cold air going directly above tables, makes for eating miserable. The potato soup has so much cheese in it, that you need a knife to eat the soup. If you do not use the knife, the string of cheese of each bite will get on your clothing. Go for any soup but Potato unless you really like messy cheesy soup. read more

If I could give them ZERO stars I would. The service is horrible from being seated to the server. The server was not attentive at all. I ordered the margarita chex mex bowl and my husband ordered the original chicken crispers. I asked for no beans.....I got beans. The food tasted horrible, it was very greasy. Not even ten minutes after I left I was so sick to my stomach. Prior to this experience I have not patronized a Chilis for months because I feel like the food choices are poor. The service we always receive is poor and the good is never anything to remember. I do not recommend anyone to go to Chilis. read more

Another steakhouse chain. This location isn't any different than any other Chili's I've been to. They've changed their menu a lot recently and they have these new receivers on every table that allow you to pay your bill and order on them. However, they never work and somehow these electronic waiters just don't do it for me. The one thing I can say about this Chili's is that the staff is attentive. I've had service at other locations where I've had to wait a lot longer for service. Another note: If you're going to order a drink, be sure to have two forms of ID. Apparently this is a new law in Batavia because kids were stealing their relatives' ID's and using them to buy drinks. I've only been double-carded here, though. Bring a college ID or something I guess. read more

There is absolutely nothing wrong with this Chili's. Which is weird because... well, it's Chili's. We're not huge fans of nationwide restaurant chains but my husband got a gift card to here and we were hungry. The food was good! It didn't taste microwaved or overly salty. Husband got the smokehouse burger, which was delicious (he let me have JUST ONE bite). I opted for the unlimited soup and salad. The salad was not just iceberg, which made me very happy. They got that ranch dressing on fleek. The chili was good (needed lots of hot sauce) and the chicken enchilada soup was about as good as the worst thing you could get at Taco Bell. I couldn't finish it. We probably won't go again for a while, if ever, just because... well, it's Chili's. read more

Geri and I stopped by for lunch before going to the movies across the street. We sat at the bar and received really bad service. I ordered the "Endless Soup & Salad" which really means one salad and unless you stop the bartender you get nothing else. I paid the bill and the attempted to speak with the manager on duty and I could see where the attitude came from. She said she was sorry and suggested that I keep coming back. Not sure if she realized but bad service does not make me want to come back as there are other places to eat in that part of twin. read more

I have been going to Chili's for years and always loved it. The 2 stars is for the server not the food.. Food is always great. We went here on a Sunday morning and God forbid you ask her any questions.. We sat in the bar and there were no other tables so it's not like she was so busy and had no time. Will still go to Chili's but not this one. Ditch the attitude!!!! read more

I have been a fan of the Chilis franchise for a long time. My two sons both served as wait staff when they were younger. Today was a huge disappointment. My "iced tea" had no ice. I asked for sweetener and had to wait for it to arrive. I ordered the enchilada soup and it wasn't even warm when it arrived. When I pointed that out to our waiter, he made no effort to correct it or replace it. Instead he offered me chips. I wanted hot soup. My food was over salted and not good. We were done eating and sat and sat waiting for our waiter to return and ask for the check. He never returned. I finally ran down the manager in the kitchen and he gave us our check. Total experience was a disappointment. Chilis is a good chain. Today was a very bad day for them. read more

Great Food. Great Atmosphere. Great Prices. Spicy, Mild, or in Between. Great choice of beverages - Margaritas - Yum! Service - these people really love their job! Don't forget to tip them well. Great place to just relax with friends and have an enjoyable afternoon or evening. Love the take-out menu choices. Makes partying a fun and easy way to go. Go to Chili's tomorrow for their free molten with entree. MMMMM!! read more

I went here with my family and ordered a buffalo chicken sandwich with fries. The sandwich I had to return as it was like eating a rubber chicken. It was very fatty full of gristle. The waitress was very nice but the quality of food is lacking. I will not be going back ever again unfortunately. My wife and sons food was decent for the record. read more

This was the first time I've ordered to go from a Chili's. Food was late. Forgot to give me some of the food I ordered. 6 people waiting in line. Some guy in front of me had to drive back because they forgot his food too. This is just a terribly managed location. Never again. read more

I ordered the Mango-Chile Chicken and I was magical for me. Well prepared and tasty and delicious. The ambiance was nice also.

So I understand everything going on right now effecting business, but when I walk in and get told it's a 10 minute wait and it ends up being 45 minutes when I'm the only one in line and three parties left in the middle of us waiting. Not even given a chance. Really disappointed. Usually good service from this location, but the last two experiences were just very poor. read more

Just ordered here for pick up and usually it's fine but today's service was extremely poor. We ordered steaks medium well, they came medium rare. Had to throw them back on stove top just to get it right. Our salad container was half empty. It's a waste for me to even call to drive 15 min back then 15 min home for cold steaks again. If we dined in we would have sent the steaks back, just not a good experience. read more