Food is always good, atmosphere is cozy and service was good this time. We had huge burgers this time. BBQ last time, and the awesome sausage appetizer platter. read more

Burnt Barrel Social - Bacon cheeseburger - New American Near Me - Sugar Grove, Illinois

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I ordered online from Burnt Barrel and purchased a steak sandwich with a baked potato, which carried a $3.50 upcharge. Shortly after placing the order, the restaurant called and informed me they were out of baked potatoes. I then asked to substitute roasted red potatoes instead. When I arrived to pick up my order, I was told the roasted red potatoes carried the same upcharge as the baked potato. After leaving I checked their online menu and discovered that was not correct. I called back simply to ask why I was not given accurate information. Instead of handling the situation professionally, the employee on the phone became extremely rude and defensive, repeatedly stating that they "did not lie" and that "people make mistakes." At that point, I explained that the $2 difference was not the issue it was the poor customer service and dishonest communication that mattered. I learned my lesson and unfortunately will not be returning to this establishment. read more

Sorry for the people who had a bad experience. We live in the area and have gone there more times than you can imagine. The service has always been wonderful! The staff seem to support each other, and as such this has resulted in the customer benefiting because the staff are happy, friendly, responsive and timely at meeting the patrons needs. Also, the food is off the charts yummy and is delivered in a prompt manner. There are a lot of nice drink selections as well, and they are also very tasty! Don't walk....run to this restaurant it is a sure WINNER!!!!! read more

Been a while since we visited due to terrible service and just so so food!! Ambiance is so nice. Today we revisited for happy hour. The food was decent but the service was completely unacceptable! We sat outside and had a good server that was actually the bartender, she was good! She was leaving her shift and said the new bartender would come out and check on us. We never saw her until we started getting up to go inside to be waited on and she came out. We went to the bar inside just to get a terrible martini and terrible rude service! Get your service staff to be hospitable and polite. When your patrons are neglected they don't want to come back. read more

We were driving through the area looking for a place to eat lunch after a trip to the apple orchard. Burnt Barrel Social popped up at the perfect time! I enjoyed a buffalo chicken sandwich with sweet potato fries and an angry orchard. The cheese curds were super yummy and gave us a great laugh seeing the name (see picture below)! read more

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Had the roast beef this is a fun place. I love the outside with the fireplace. My sister got the breasted chicken and my niece got the Reuben. It was delicious ambience's number one. read more

I was in the area for my son's basketball game, and BBS came recommended by a friend who lives nearby. After passing many farm fields, there is a cluster of buildings, one of which is this restaurant. There is a host stand right when you walk in. We were promptly greeted and seated. They have a beautiful, large bar area with ample, well-placed TVs throughout. We were here for lunch, so most of us had sandwiches. We also tried their wings and cheese curds. I will say the fries and cheese curds were hits. We had the buffalo chicken sandwich, which was good but could have been a little crisper. The steak sandwich was good, but the bread could have been toasted to stand up better to the meat and toppings. In all, it was a good meal with good service, just a few things with the food could have elevated the experience. read more

Spotted this place on our way to a nearby baseball field and added it to my list. We found ourselves having dinner here shortly after. Burnt is a pretty big place. They have a few rooms and a full bar for seating. The menu here isn't huge, but it's sufficient. I'd describe it as having the right amount of classic plates that people look for. I went with their barrel bbq chicken sandwich - an 8 oz grilled black & lemon pepper chicken breast with bourbon bbq sauce, bacon and cheddar cheese. Decent, but they need to upgrade the low-grade cheddar cheese that they use to a better brand. Otherwise, the sandwich was really good. I ditched the standard french fries for a side of seasoned veggies, which were really good. I don't drink anymore, but they appeared to have an aggressive drink menu that would please the masses. Cheers. read more

We've dined often at both locations, recently more often at the SG location because it's closer to us. Positives... We were seated quickly, our server greeted us quickly and took our drink order. Our drinks were brought in a very timely manner. We then ordered the cheese curds, because if you're at either location, cheese curds ARE a must! Our cheese curds arrived very quickly,at which point our server took our order. I ordered the chicken skewers and was totally pumped when I was told that lobster bisque was a soup option, yay! Hubby ordered the pulled pork sandwich with extra crispy fries. Negatives... After getting the cheese curds, it took at least fifteen minutes for my extremely bland lobster bisque to be brought out by a food runner.I was so disappointed. Our iced teas had been sitting empty, all while our server was hanging out behind the bar, not paying attention to his section, another negative. It was another 10 minutes for our entrees to come out. Hubby's extra crispy fries were limp and cold. My Greek chicken skewers were completely lacking in flavor. Suggestion for the chicken skewers, get rid of the ridiculous amount of feta, cucumbers and Kalamata olives, add a lot more seasoning to the chicken and you'll have a winner. This visit was a huge disappointment, I'm sad to say. read more

Burnt Barrel Social - A restaurant surcharge?!?!?! Why? And why were we not informed?!?!?! - New American Near Me - Sugar Grove, Illinois

Service needs needs improvement. Sat at the bar and would have had another glass of wine with my lunch if the bartender was attentive.

Ordered the steak sandwich and steak salad for lunch. The meat was AWFUL and upset our stomachs all night. Fries were disgusting! Won't be back! read more

The food was absolutely amazing! The staff were friendly and on top of everything. There were 17 of us sitting in front of the fireplace on a cold evening! I definitely recommend Burnt Barrel! Enjoy! read more

My daughters took me here for the mother's day specials - everything was just perfect - waitstaff was friendly and professional - food was fab - drinks were excellent - can't wait to go back with friends & family - I'll recommend it to everyone I know read more

A true hidden gem! Love love looooved our bartender and the decor was surprisingly SUPER cute. I was not expecting this in sugar grove for some reason. It's actually nicer than the other location I've previously been to. The steak nachos and chili are a MUST. I loved the back to basics old fashioned and apple whiskey margarita. Only complaint was the menu pricing didn't match what they actually charged... so I would just say work on that so there is nothing people can complain about. Don't add extra hidden fees to the cocktails without communication. Will definitely be back as the food, drinks, and customer service were all on point. I can't wait to try the key lime pie next time and I'm excited to see the patio in the summer/fall. read more

Burnt Barrel Social - Chili - Honestly SO freaking delicious, just try it. - New American Near Me - Sugar Grove, Illinois

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I love Burnt Barrel. I have been coming here for as long as I can remembered. This location is newer than the other location but the quality is the same. My favorite and go-to burger is the Brat Burger. It is amazing. The location is here is much bigger and there is more room for everyone without feeling squished. Great for groups! Service is top notch and I always get great service here My only "issue" is that the menu is similar but we noticed the grilled cheese is different. My wife prefers the Yorkville way of cooking it where things are chopped up. Overall, I am a fan and will come back. I live right in the middle of both locations so that is convenient. read more

Best place for drinks and food. Service is always great. Jimmy has created a place that is worth going back to over and over.

Great atmosphere mediocre food! I hope your food is better or they make some improvements on the menu.

Stopped in with family and friends today and found their flag at full staff. Inquired to the manager who deflected and shrugged her shoulders. We have frequently patronized this establishment but this will not be the case going forward. Regardless of whether you agree or disagree with the order to lower the flag, your customer service needs an overhaul! There are plenty of restaurants to choose from and we choose to dine elsewhere. read more

Burnt Barrel Social - New American Near Me - Sugar Grove, Illinois

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Came here last week with family for dinner. They were able to accommodate our group of 10 with a reservation. The waitress was friendly and attentive, ensuring drinks were always replenished (even for our pop guzzling kids!). Smoked martini and Old Fashioned were awesome. Large menu. I had a steak sandwich- tasty and they easily accommodated substitutions (type of cheese, hold the mushrooms ). read more

Burnt Barrel Social - a brick wall with a painted barrel - New American Near Me - Sugar Grove, Illinois

Last minute dinner choice, hadn't been here before. Don't be deceived by the number of cars in the parking lot, plenty of seating inside. Drinks and app came so fast, truly unexpected with a fairly full restaurant. We ordered the steak sandwich, pulled pork sandwich and a burger. I have to recognize the absolute stand out of the steak sandwich. Huge chunks of steak in melted cheese and toppings. All dinners were outstanding and to top it off the service was also 5 stars. Our server made us feel as if we were regulars or old friends. Truly unexpected food and service. Outstanding and would give more stars if I could. read more

Ordered "The Burger". Comes with lettuce, onion, tomato, and pickle and fries. Fries were good. Burger was huge. The burger didn't come with sauce so next time I would ask to add that. Our waiter was very nice and attentive. The appetizers around looked amazing. The raspberry cheesecake was incredible. I would definitely order that again and it was very big. We shared it with 3 people. Decor was nice and clean. read more

Very nice looking bar and restaurant . Have been there several times...each time we seem to have trouble with service. Our recent visit was on a Thursday at an off time so they were not busy. Sat at the bar to have lunch and drinks. Greeted promptly but then were basically ignored after we got our food. Despite having an empty glass in front of me for about 15 minutes. Had to ask the manager to get our waitress to get our bill. Servers seemed attentive to the two other gentlemen at the bar who they clearly knew. Will not return. read more

Let me tell you that autumn as our server and she was wonderful. Timely, attentive, funny and personable. The added bonus was the music on the patio in the middle of the day. That guy was great. Overall from the moment we walked in the door and were met with Desire and seated; they knocked it out of the park. Food was great and service was better. Don't miss this one. read more

Burnt Barrel Social - Bloody Mary buffet. - New American Near Me - Sugar Grove, Illinois

A fun spot, more restaurant than social club. What they have on the menu is interesting but the menu is a bit limited. If you go when it's busy, it's hard to talk but that's the same pretty much anywhere... I had the chopped wedge salad and it was very good. I will have to try it again as I wasn't blown away, but taking consideration for the fact that they were very busy... read more

Burnt Barrel Social - Chopped wedge salad... - New American Near Me - Sugar Grove, Illinois

The food was amazing, the environment was great, and the service even better. This was my second time here (Several in our group go there regularly) and it did not disappoint. We ended up having the same waitress that I had before, who was amazing again and took good care of our group, and it was a busy Saturday night. 3 of us ordered the Fish and Chips and I will say it was some of the best I ever had! Several of the guys did the steak sandwich and all were super happy with that as well. Can't wait to go back again soon! read more

We met up with our cousins there on 10/11 for lunch. The food was amazing, but what I appreciate most is that my wife is a vegan and she loves the vegetable options on the menu. Everything is seasoned and cooked beautifully. Food is flavorful and not overly salty. Our waitress was Marissa and she was very attentive. This was our second time there and it did not disappoint. Dennis D, Marengo, IL read more

Had a full order of nachos with beef and it was huge and fantastic!!! We also ordered the Texas Burger and ate it at home because the nachos were so big and it was amazing! This is a must visit place. The service was wonderful!!! read more

Such a great place and a wonderful addition to Sugar Grove. I have been now 4 times so I have a pretty good feel of the menu, setting and service. Each time we have always really liked our meals. Each week they always have an awesome limited edition menu. I swear the meatball sub tasted just like the meatballs that I loved from Gina's subs that closed 15 years ago. I ate a bite and was transformed to 2005. The star here is the fully customizable build your own grilled cheese, such a fun concept! The fries have just a tiny bit of potato skin on them and are perfectly crispy. Best of all is they have the best music all the time, I need a burnt barrel Spotify playlist! It's a great family spot with an updated feel. read more

Love Burnt Barrel! Always great service, accommodating with the food order and great atmosphere! Bonus they have slots!

I wanted to love it, such a cool place. Fish and chips were average at best. They were not crispy at all, same with fries, which tells me the oil was not hot enough. Also, if they added beer to the batter it would help the taste as well as the batter cooks better with beer added. I will go back, but i was hoping they could provide awesome fish amd chips,, not that difficult to make. 3.9 stars Burnt Barrell, do better, seriously. read more

Went here for my brother's birthday unfortunately his better half was working but a carry out was provided. We were greeted promptly both the bussing staff and the waiter were on the ball. The food was very good and the portions were impressive. County music was playing at a reasonable volume booth was quite roomy. read more

Our party of eight visited the Burnt Barrel in Sugar Grove on Sunday night. The food and appetizers were good. I ordered the cod and fries and requested that they be salt-free. The waitress suggested having the cod grilled to avoid sodium. Great idea and the cod and fries were as salt-free as they could be. Other individuals in our party experienced good food with different dishes. I am wheelchair-bound. Upon arrival, we parked in a handicapped space. In particular, the handicapped space (on the steep grade) by the flag pole. This particular spot has a dropoff of about five inches and the lighting is poor to say the least. This dropoff is enough to cause serious injury to a person in a wheelchair. Lucky for me, my son stopped me just in time. read more

Very nice place. We stopped by on a Sunday - its more upscale than some of the other places in the area. We just sat at the bar and had some appetizers and drinks. Its a really nice place and we can't wait to come by to try some more of the food. read more

Came here for some fun with the band Acoustiholics and some great food. Joe the owner also played the guitar. Great vibe , excellent food. I had fish n chips and chocolate martini. It was brilliant. Great cool place. Full of amazing vibe. Joe and staff were amazing. read more

Burnt Barrel Social - sign for whiskey bar - New American Near Me - Sugar Grove, Illinois

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Have gone several times. Sat indoors first time, Sat at outdoor patio next time and once sat at the bar. Ordered food each time and had great service each time. The manager was walking the restaurant each time and stopping at random tables greeting patrons and checking on their orders. The food did not disappoint !! Bar service was great on a busy night. Will definitely go back again. read more

I had bought a gift card at Burnt Barrel Social for a friend. When the friend tried to use the gift card at the Sugar Grove location, they refused to take it saying that it can only be used at the Yorkville location. NO where on the gift card purchase page does it state that said card can be used at only one of the locations. The customer service in relation to the ordering and then use of the gift card was a horrible experience Both restaurants look alike on the websites, have the same menu, etc. to turn down the customer's card where it does not specify where it can and cannot be used is beyond rude and turns us off from frequenting the Sugar Grove location. Bad customer service means finding another restaurant to go to that is accepting of the customer and their payment. You put our friend who was planning to use the gift card that again, does NOT specify a specific location, in a bad situation. Very Disappointing. read more

The food was great! The service was good. It has a very rustic yet chic ambiance. Drinks are also quite delicious. read more

I've seen the BBS in Yorkville for years now and always wanted to go and check it out, but never actually made it out there. While searching for a dinner spot to go and celebrate then end of my work busy season last Friday, we realized they open a location in Sugar Grove (where we live), so this seemed like an obvious choice. We headed over there around 5:30pm. The parking lot was packed, so we almost didn't even go in to check the wait. To my surprise, no wait at all, we parked and were seated immediately. The overall decor was great, the wood slab bar looked amazing passing by and I will certainly be back to have a few drinks on it at some point in the future. Our waitress greeted us quickly and we put in an order for some cheese curds to get things moving. Being it was busy, I thought this would buy us some time to order drinks and review the menu for our main dishes. The curbs were out in maybe 5min tops, huge plate, perfectly cooked and I was shocked to see they were only $10. My wife and I order some cocktails and those came out quickly as well (I did the smoked manhattan and she did the old fashioned). Both were insanely well made, and quite frankly the most generous pours I've had in age (and again I was shocked when I saw they were $10-11... good luck finding any place to beat that prices/pour around. Our kids ended up doing some grilled cheese variances and my wife did the flatbread. I decided to the parmesan panko crusted grouper with rice pilaf myself, as I wasn't overly hungry yet and I do love to do fish when I go out. The first bite of the fish I was thinking, woah, that's some good fish. The second bite I'm thinking, that might be the best fish I've ever had (if you love browned cheese, the entire crust is brown parm and in a delicious lemon rose sauce). After the next few bites and giving some to everyone at the table, I'm not thinking this is one of the best dished I have eaten... ever. I've traveled for work for almost 20 years, love good food and have eaten some amazing stuff. This fish is battling for the best thing I can remember, it's that good. The rice pilaf was like pillows of fluffy goodness as well. The only desserts offered were key lime pie and cheesecake, we went with the KLP, as we don't love cheesecake. Oh dear lord, another best of dish I've had in the key lime world. It was perfectly tart and creamy, crust was killer, so good. The overall service was oh point the whole time, all the way from ordering, to busing, to the bill. There wasn't a single areas I wasn't impressed. I have always loved The Turf Room, but after one trip, this is my new go to. 5min from home, large indoor/outdoor seating, the best food and pricing around. If you live anywhere near here, you need to check it out. Great job BBS, you have made me a lifer in one visit!!! read more

I took my parents here for Father's Day and it was wonderful. A really lovely atmosphere, great drinks, fantastic food, and friendly service. My mom ordered a salad that came with steak on top and it was the most delicious steak. read more

This is a favorite of mine. The food is delicious. The ambiance and service stellar. We have only gone to the Sugar Grove location. Lou has been our server on several occasions. We always feel as welcomed guests. read more