We had lunch here today. The waitress was not unfriendly but extremely rushed. There weren't that many in the place as it was 2 o clock in the afternoon. We ordered the fajitas. We shared them. They were good. The corn tortillas were not eatable. I mentioned it to the waitress and she said they do taste different. I didn't even care for the smell of them. June 30, 2019 We went again today at 5:30pm. I had corn tortillas with the shrimp tacos. It was very good. read more

Disgusting,The horses that she just was filthy, stains all over her shirt and filthy pants I should've known better and should've left. We are the soup and salad, super service a premade, salad marginal. I would never go back there again I'm going to eat a street vendor, I would have better luck read more

The food is mainly the reason that I go here, because I enjoy it. Essentially the loaded baked potato soup. However when I was there this past Saturday I figured it will be my last trip since the community where I live doesn't have Chili's. I didn't expect to have a rude waitress who didn't even deserve a tip let alone a penny. I think the next time that I come back to Anchorage I'll elsewhere. read more

Food is great but delays in service are painful. The ambiance is typical of loud sports bar.

Management contacted me about my first review saying they were concerned. After I told them why I thought their service was terrible I was never contacted again. This is not a quality establishment as it greatly shows by their choice in management. read more

Hostess was not too friendly, took ourselves off the waitlist, ended up going to Olive Garden.

630 on a Monday Restaurant was only seating few tables due to shortage of staff and dash orders. We waited 30 minutes for a table for 5 and over an hour for our food. At least 4 tables sat after us received their food before us, even a larger party than ours. It was apparent there was a mix up or forgotten our order. Salads didn't come with dressing on the side as requested and came with the meals, the BBQ sauce on the ribs didn't taste as usual, and the cole slaw tasted spoiled, rest of the food was okay. Took 30 minutes to get the cookie dessert so we asked for it to go then it took an additional 15 minutes to get the scoop of ice cream that goes on top. Manager finally had to get ice cream and apologized. For the few customers the wait staff had, service was poor. read more

This is the first time we have had horrible service. Took 15 min for our server to even come to our table. She took our drink and appetizer order. Than we ordered our dinner and didn't see much of her after that. She didn't even come to check and see if we needed anything. Had to ask another server for refills. She came by and asked if we needed boxes we asked her for 2 boxes and didn't see her in sight for 20 min. So we payed on the kiosk and left. read more

It's nice to slip into a comfortable sports bar while family and friends are shopping. I also liked the high rise booths and tables. The service was quick & friendly and the draft beer ice cold. All in all a pod experience. read more

Visited Chili's today first restaurant I have been in since the Covid-19 outbreak and I'm not sure how I feel about it. Food was good restaurant was fairly busy. I had the Southern SmokeHouse burger. It was nice and juicy. The burgers here have really improved. read more

The seating is nice, with new tables and chairs. The interior is very modern, with classic wood accents. Lots of modern lighting completes the decor. The prices are normal for Anchorage, and the food portions are big enough to satisfy the Alaskan over eater in all of us! Great experience, and great food! read more

Chili's - At the table! - Tex-Mex Near Me - Anchorage, Alaska

I understand there is the covid pandemic to take into consideration. However, when one walks into a restaurant and it is mostly empty and we are tild we have to wait 15 minutes. Its a bit frustrating. The food and service used to be very good and if you know a server, they will get you in pronto. We now choose to stay away now until, if wver, there is se normacy again. read more

food was delicious, but the service was terrible. the server hit on my boyfriend when she checked his ID, not only that but she sat down next to him as she took our order. our margarita was (almost) only half filled when it got to us. this is usually one of our favorite spots but we definitely won't be going back read more

Chili's is pretty cool to hang out and chill. Drinks are on point. I recently tried the Caribbean Salad, with a side of shrimp = Fantastic read more

Chili's - Tex-Mex Near Me - Anchorage, Alaska

I have been ordering from Chili's as a higher quality fast food alternative for a couple of years now. When they are good, they are great! But that has been rare in the past year. They simply leave out items from my orders, which they have been taping up so you can't really check in your vehicle (and shouldn't have to worry about, quite frankly). Just save yourself some $ unless you like taking a gamble. read more

At least... there's beer in the mall...? As a standard Chili's, there's not much reason to go out of your way for this one but if you're at the mall anyway or want some quick eats, you could do worse (downstairs in the food court, actually.) I have had drinks here a few times and they have a solid bartender (though I don't typically get any fussier than a rye whiskey on the rocks). I don't know her name but she's treated us well every time. Casually conversational but not OVERLY-so. Just enough friendliness is all I need from a bartender and she is great. The food has never been much to write home about (especially in the shadow of next door's Olive Garden) but it'll do. The biggest perk to having this place at the Dimond Center is probably the quick, accessible bar. Who doesn't appreciate THAT, especially during the holiday shopping season? read more

What has happened to Chilis??? Hostess was very confused in seating people on which should have been our first clue. About 15 minutes before we had our server come to our table the first time. By then we all knew what we wanted to order. I had the chicken crispers original style - not so crisp, kind of bland AND I had to ask for the honey mustard it was supposed to come with. My husband had the triple dipper (cheddar bites, sliders and southwestern egg roll) - sliders were still a bit raw in the middle, egg rolls were rubbery, cheddar bites were fine. My daughter had the oldtimer burger - driest burger I have ever tasted. The onion on it was juicier. And the drinks - when you can taste the algae taste in a Coke - time to really clean. We will not be back. read more

Horrible. Absolutely Horrible. Can you believe I had to send back a platinum Margarita!? They said the sour mix was bad and made another for me which was just slightly better but barely drinkable. I'm thinking not a good start but let's keep rolling. So the food....fresh guacamole is a joke....huge platter of chips and a small paltry cup of guacamole and not so good salsa. I ordered the beef enchiladas. See picture. I can't comment on the taste as I would not eat them. They looked as if they were thrown onto the plate and the entire plate was splattered with enchilada sauce. When I looked closely there was a clear watery liquid under all the food. Just looking at it ruined my appetite. At this point I just asked for the bill, they did remove the enchiladas. Our waitress was nice although somewhat embarrassed by everything. I Mean this is a brand new restaurant and I felt like it was ready for one of those " Secret Diner" cable TV shows I wish I had read the other reviews before coming here. Las Margaritas Restaurant is a quarter mile away, prices are similar but food is fresh and properly plated and the margaritas are some of the best you will find anywhere. read more

Chili's - Beef Enchiladas looked horrible - Tex-Mex Near Me - Anchorage, Alaska

The bartender made my pomegranate pineapple margarita poorly with nothing but ice, one star! We shall see how there food is, for now I am not satisfied! read more

Chili's - It literally took me 3 sips to drink this. Lame!!! All ice. - Tex-Mex Near Me - Anchorage, Alaska

What. Happened. To. Chilis. I mean it was never a great experience in the past, but the food was at least decent. Now, its akin to applebees on a bad day. My mom & I went in recently, our waitress was so pregnant she was REALLY inconvenienced to have to walk to our table a few times. My food was cold and the lettuce, that I had ordered to not be on it, was wilted and slimy. My mothers food was dry and halfway through we discovered that both of our plates were filthy. Tried sending the food back but it was far too complicated and we had, had enough stress that day. I dont recommend. Its disappointing. read more

So disappointing. Chilis was very good but now it's just blah. What happened? Their prices are too high for the food they serve. When there are other, better restaurants to choose from, why would you go here? I won't be going back read more

I understand that Chili's were super busy around 6 o'clock, my waitress was super nice and polite but She had forgotten to ring up our nachos, so we were waiting for 15-30 mins for it then our food came. We asked her about it and she let us know she had forgotten which was fine. She had fix the issue and all. But I felt she barely checked up on us Everytime she would walk pass our table. Other than that the food was also good. read more

Chili's is an excellent restaurant. I had the Smothered Chicken Burrito and a strawberry lemonade. It was good, though a tad on the dry side (a bit of sour cream fixed it nicely). The service was very good. Rating - 3 stars for the corp menu, +1 for clean and nice environment, +1 for good service. read more

First time here (generally avoid the national chains) -- we had the steak and the pork fajitas, and teamed it up with a King Street hef and King Street stout, along with rice and beans. Our server Mark was great- very attentive, yet subtle and easy. Perfect combination It was great -- enough so that we intend to come back. Soon! read more

Worst customer service experience I have ever received. They did not properly cook the food or prepare the food we ordered. The manager Ethan was rude and dismissive of the error. The waiter Cody was nice but that was the only decent part of the experience. The restaurant was super slow so there was no reason it couldn't be corrected read more

My office has ordered togo from Chili's a couple of times and each time there are issues with the order. This is the first time I've actually written a review. I didn't think to open each container in the togo bag, but I should have. The waitress giving me my order assured me it was all there. Low and behold one complete meal was missing and half of another meal. When I called back to tell them the person that answered pretty much told me that I was lying. The manager got on the phone and said he would make it right. Now the inconvenience of going back to pick up the two things missing still lingers. Also, when you get soup, they are inconsistent in how they serve it to go. This time they actually put the soup toppings in a separate container, but other times they added them to the soup and they were soggy by the time we ate, Also when getting the chips and salsa to go the amount give is inconsistent. This time around we received half the amount of chips we did the other times. The food that was ordered and received was good, but the service was very bad. I also had to wait an extra 20 minutes for the togo order. And when I called in they said it would be 15 minutes. It took well over 30 minutes from the time I ordered to get what I thought was my full order. Disappointed to say the least... read more

I'm usually skeptical about chilis mainly the service. This one however knocked it out of the park last night! Great service, great food! Will be coming here again. read more

My food was okay and service was decent. But my wife ordered the sirloin cooked medium. It arrived well done and the garlic bread was burnt to a crisp on one side and not fully cooked on the other. Also, her "steamed" vegetables weren't steamed at all and she said it tasted like plastic. She won't go back but I might. read more

I would give zero stars if I could. Service was very slow and place wasn't packed. Ordered chicken and steak fajitas and only got 3 tortillas. I asked for more and never got them. I ended up eating the rest of the fajitas without the tortillas. My wife got the honey chipotle chicken and waffles. The chicken was good, but the waffles were hard and burnt on the bottom. This Chili's is now on my "ban list". read more

My friend and I generally enjoyed going to Chilis, but the last time we came to this location was the worst experience we have had. It started out fine, we ordered our food and all was well, but then instead of having one waitress check on us, we had 6 different waitresses checking in on is --- apparently this was because our actual waitress had a big table so she asked one person to check on us, but then it seemed like every single waitress was checking on us. My friend and I hadn't seen each other in a while so it got really annoying as we were just trying to have a simple conversation, but we couldn't because of all the interruptions. Fast forward a bit and we decided to order desert from on of the waitresses. It never showed up... we eventually told our actual waitress that we were still waiting and we ordered it from one of the others and she was like oh -- i asked one girl to help out because I had a big table, were like well we have had multiple people stop by to check on us so I dont know who it was, but we never got it. At this point whatever, were over it, we just wanted to chill and hang out for a bit and finish our food and drinks. Then she offered a free dessert - we said no, because we were over it. - they gave my friend a 5 dollar off couple, but not me even though I was part of the desert equation. I found that kind of rude since we had ordered it to share and it didn't show up. We aren't living in the same household so why was I not offered one? Then we were mid conversation and the waitress came and sat the electronic thing down, but didn't say anything -- seemed like she was a bit upset - maybe? Finally we tried to pay on the machine and my payment wasn't going through with my card - we tried to flag someone down and that didn't seem to work for a bit and then the manager came by -- the amount said something like $96 was charged for a $15 bill? Not ideal. I ended up paying in cash and did get the managers contact information in case the payment still was charged. All that being said, super bummed on my experience at this Chilis, there is such a thing as too many waitresses for one table, if you do forget something for the table - maybe consider both people at the table? Don't abruptly set down the electronic thing and say nothing, that can be a bit rude. read more

It was understood that they were short staffed but it did not excuse the dismissive behavior of the manager. They ensured all other customers were taken care of. Never bothered to check on my friend and I or refill drinks. After realizing that we were the only ones of color in the restaurant it made me feel that was why. Very disappointed!! read more

My wife and I went out to chili's on Diamond street here in Anchorage Alaska. It was busy and they seated us at a table that was very wet instead of drying it off they just seated us. The service was terrible and we ordered our food when it came to the table it was the 1/2 rack ribs (mostly bones) 1 ear of corn and was supposed to have brisket also. When we looked for the brisket it was just a very small amount less than a tea spoon. Talked to the manager and he was rude about our concerns we will NEVER GO HERE AGAIN it was a waste of $55 read more

Just had dinner here with my kids. The hostess seated us promptly and no waiting around.Our server Nick was amazing. My daughter locked into the internet and got a coupon for free chips and salsa. I ordered wings and Texas fries unfortunately I didn't read the description right when I ordered the bbq wings and they were way to spicy for me but Nick took care of it right away and like I said was my own mistake. Great place with amazing staff will definitely be back. read more

We went because we had gift cards and then when the bill came they said they don't take gift cards because they weren't a corporate restaurant. Whatever that means. Had to send the steak back because it was under cooked and we ordered the dinner for two for $32 and they weren't going to bring the dessert until I told them it was included with the meal. And then they tried to charge extra for it. What a bunch of crooks. We will not be going back. read more

Good service- not a long wait. Delicious food- just extremely large portions. Waiter was very friendly and always on top of everything.

The server was nice and the food came out fast but the food was awful. I orderd the chicken strips they have and they looked and tasted like pork skins the fries were awful and tasteless and my corn on the cob was more like mush on a stick it was bad my husband was also not happy with his meal and the lava cake was also not very good. The only good thing they had going for them was the super nice server. read more

This chili's had friendly staff and was taking a lot of precautions to prevent the spread of corona virus. Had a great visit.

We stopped into this location tonight for dinner and drinks. Our Server seemed like he didn't want to be there and it showed by his lack of interest and attentiveness to our table. Food was okay. My girlfriend ordered a Patron Margarita and the container it was served in leaked everywhere. They gave her a small glass filled to the top and she had to sip the drink and then finally received a straw from another waitress. The food was okay but when we were finished with plenty of food still left, our server took the food and dumped it with no ask to whether we wanted to box it up. It's hard to think we would want to waste all of that food. This will be the last time we eat there. Don't waste your time or money on this place. read more

This was a very bad experience. The food was not good and poorly cooked. The staff was very slow and while nice to your face they were not very attentive. We had to ask for things several times. I think the only reason they are still in business is because they are connected to the mall. Regardless I will not be coming back. You would do well to avoid the place as well. read more

Had an amazing server! She was very attentive to our party of 5! She recommended all the correct drinks and food for us! Margaritas are delicious!! read more