This review is specifically for Joan, who was beyond fabulous and made my sister and I feel so…read morewelcome and comfortable! I bought a hat and Joan was so great and encouraging that my sister came back and bought the same hat as well. Joan is lovely and was the main reason we spent money in this store today!

I judge stores mainly by their sale section, (+) or (-) any unique service experiences. This J…read moreCrew is profoundly average. The sales section is large, a whole back room, but no matter what day I come, it appears picked over and anemic. The sizes tend to be heavy on the XL and the XS, with not much variety in the middle. The staff are distant, but generally non-offensive. My boyfriend, however, experienced a unreasonably poor service moment last Saturday. A sales woman told him that J Crew was having a "private sale" event that would guarantee him 75% off summer suits, if he opened a J Crew credit card. Boyfriend, not needing a suit but enticed by such a fantastic deal, tried on, and subsequently fell in love with a linen, navy suit. He confirmed with the sales lady again that it would be 75% off. When said boyfriend attempted to purchase the suit - he was rudely rebuffed by the cashier/manager. Boyfriend explained that he confirmed the deal with the the sales woman, but cashier behaved as though my boyfriend was trying to pull a fast one. He did not call over the cashier, and he scolded my boyfriend for believing such a sale would ever exist. Needless to say, no suit was purchased. Pro tip: generally credit card offer deals gain you about 30% off purchase, so if offered more, ask to speak to a manager before you become emotionally connected to the garment in question. Fluky Saturday aside, this store generally is pretty good. J Crew seems to be having a ton more sales recently, ever since their stock listing price plummeted, and their clothes have gotten a lot more adventurous and bohemian in recent months. This store is generally more peaceful and quiet then some of their more urban situated stores.

I have shopped at Lyn Evans several times, every time with success - and it's usually under duress…read morebecause I have a special event or immediate travel and I find myself without a much needed item! I have found a balance of reasonable and more pricey items - but always something in my budget. The magic formula for me - is that the ladies at Lyn Evans help me put together entire outfits that I would not otherwise buy for myself. I am a boring black slacks, single color blouse and on a good day - a standard issue scarf. You know, the ho-hum clothes that you can get at Ann Taylor or Banana in mass volume and every color. So, as a perfect example this past weekend - I discovered that an event scheduled for that evening was intended to be a "casual upscale" dinner - instead of the little black dress that I had planned to wear. I raced to Lyn Evans at midday and being a very petite 5'0", it's not easy to find much off the rack for me. On this visit, Heather took care of me- she had at least 10 inches on me - so a completely different body style. She put together at least 5 full ensembles for me to try - everything appropriate for my event and for my body type . She encouraged me to try new things, mix of colors and styles, jewelry - and every outfit was spot on - very stylish and got me out of my comfort frumpy zone. I could not be more pleased with the experience and will continue to return to Lyn Evans in the future. Thank you Heather!

I shopped here for my girlfriend's birthday. The ladies knew her and helped me pick out a perfect…read moregift in the right size! The smile on her face when she opened the box made me know it was a good choice. I have since gone back and gotten earrings too. Lots of patient help from the staff. Thank you!

This store is incredible! The most beautiful selections from casual to party wear! Great price…read morepoint for amazing clothing. Contemporary styles and casual outfits that will most definitely will make you stand out, whatever the function may be! The service is amazing Lee is incredible. She has impeccable taste, from jeans to jewelry! It is incredibly refreshing to visit such a contemporary store, so much thought has gone into the beautiful wardrobe and accent pieces! A definite must visit for all women!

The clothes are beautiful and flattering, and I get compliments every time I wear something from…read morehere. But what really makes this place special is the people--the sales associates are incredibly friendly, so helpful, and you can tell they truly enjoy being there. It's one of those places that makes you feel confident and welcome the second you walk in the door. So grateful for small businesses like this one!

Fantastic new boutique in the Copley Plaza Mall. Layout is similar to other newer boutiques in mall…read moreenvironments with a nice mix of mainline accessories, leather goods and shoes. A good amount of apparel is also available for both men and women with a nice array of silk shirts, tees and jeans being offered. Service was pleasant and not overly pushy. Nice to see Versace back in Boston after a long absence.

I just had the most amazing experience with Dhariana! I have been frantically looking for a…read moreparticular necklace that my son wanted replaced after being stolen. I've looked everywhere and called multiple stores, as well Versace customer service. I couldn't get help anywhere! Having virtually given up, I called the Boston location (I'm in Houston) for another necklace and decided to just ask one last time for the one I originally wanted. Well, Dhariana asked me to forward a photo and she went to work! She found the style number and a store that showed having it in stock! I am still just blown away by this! I had truly given up hope and I'm so appreciative of her for going the extra mile.

have always shopped here but very disappointed in my experience today.I am a frequent flyer. I got…read morea gift and had a gift receipt but they would not take it back because the person who purchased this took off the clothes tag. The gift receipt was there and it had never been worn. they didnt take it back. very poor customer service, will not shop there again. I would have been happy with store credit.

Now my better half is the one whom usually frequents Lulu however lately I've been joining in as…read morewell. I am a big fan of the men's shorts (only thing I've owned from them thus far). The colors are always nice and this store for my first experience seemed very nice. The staff today came up greeted us as soon as we came in, offered help by 3 different people. Had our clothes selections brought to the fitting rooms while we chose more things to try on. Had some good small talk, couple laughs and the lady came out with a cute fit. Store was clean, AC was bumping. There's seating for friends and family who might be waiting for you to try your items on. Parking is free in the area. Lulu pricing is known so that's no shocker, and the outlet style prices are only found maybe on the clearance rack near the fitting rooms.

I had heard great things about madewell jeans generally, and I simply had to leave a positive…read morereview for this store since the service was so amazing. I went in to try on and purchase some jeans, and the sales folks were instantly helpful with recommending sizes and styles that would work. They brought me multiple sizes and styles to try while I was in the changing room, and gave great feedback on other styles to try based on the ones I liked. My receipt says Viv W (2023 Nov 11 at about 11:30 am, in case a manager or such reads this) and also a woman who seemed to be her manager - shout out to them for the excellent customer service.

I called to speak about a return, I am a pretty upbeat and friendly person. A very rude man…read moreanswered the phone and had terrible customer service and A LOT of unnecessary sass. He made me feel stupid because I asked if I could atleast get a small amount of money back after the 30 day full money back exchange policy. I am not one to leave bad reviews but that man needs to be spoken to because I will definitely not be coming back after lack of customer service. As someone who has been working for many years, it is NOT hard to pick up a phone and smile. I don't care if you have been working many hours, just throw on a smile even if it's fake.

Stopped by Michael's to pick up some metal weaving supplies after getting a lesson at a YES event…read more The store was a bit disorganized - lots of stuff around, messy, and not very many staff to help out. I was directed to the proper aisle and found a few things. I was hoping they had a book for jewelry making but couldn't find one. I decided to use self checkout cause the people at the front were getting balloon orders ready. Be sure to look online for the coupons!

Staff here is great. They are so helpful and friendly. Shop her allot recently it's in my…read moreneighborhood. I definitely recommend this store . Big selection if not in stock you can have it sent to the store . The staff is knowledgeable and will help you with this .

I honestly never knew about Sierra until one day when I was visiting the TJMaxx next door…read more They are actually apart of the TJMaxx company of stores & offer winter gear + apparel, HOW COOL! I found some north faces here! They also have a bunch of Sherpa hoodies/jackets for great prices. If you like carhartt, they carry lots. I really enjoy getting socks from here; super thick, nice quality. I've gotten merino wool socks from Sierra & they keep me super warm in the winter.

This is the first time I have been to a Sierra Trading store! None in Honolulu but always noticed…read moreit as part of the TJ Maxx family umbrella! It had all sorts of merchandise! Being from Honolulu, I was surprised to find 3 nice ribbed tank tops that came in a threesome for $10 sale! White, Black and Blue! Service was fast and easy!