I was SO excited to get my wedding dress from Anthropologie in chestnut Hill -- it felt like such a…read morespecial, once-in-a-lifetime purchase. I had a wonderful experience working with Cecelia (she was absolutely amazing -- kind, patient, and genuinely helpful), but unfortunately, everything else about this experience has been so disappointing. I was told my dress would arrive at my house within a week. I planned everything around that timeline -- fittings, alterations, you name it. A week passed, and I hadn't heard anything. When I reached out to check on it, I found out on my own that my dress was actually backordered indefinitely. No one from Anthropologie bothered to contact me or give me an update. For something as important and emotional as a wedding dress, this kind of lack of communication is just unacceptable. I trusted that I was in good hands, but it really feels like the company dropped the ball completely. The whole process left me feeling stressed, disappointed, and honestly heartbroken. Anthropologie needs to do so much better -- brides shouldn't have to chase down information about their own wedding dresses. I will not be recommending Anthropologie in the future.

I came here with my two sisters and mom for my sister to try on wedding dresses. What a pretty…read morestore, and the wedding section had a beautiful selection. Amy was the store associate who was assigned to help us. First and foremost, she approached us with a smile and such warm energy! It felt as though she already knew us. She was kind and really did her best to help find my sister the perfect dress for her special day. My sister ended up finding her wedding dress that day and left over the moon! Thank you, Amy, for making our visit fun and a successful dress shopping day!

From the moment we stepped inside, Sarah and her team greeted us warmly. We went to get a ring…read moremeasurement and ended up browsing through a wide selection of rings. Sarah was incredibly friendly, knowledgeable, and patient. She guided us through the various types and options, ensuring we felt comfortable and confident in our decision. We ended up booking a follow up appointment with her, and she was just as wonderful. She made the entire process smooth and easy, leaving us feeling satisfied and happy with our choice. Sarah made us feel like we belong. Highly recommend Sarah at the Chesnut Hill location for her exceptional service and beautiful rings!

Such an incredible experience! Vienne was knowledgeable, and oh so sweet assisting us in buying an…read moreupgrade to my engagement ring and wedding band. She was truly genuine and wanted to make sure I found the ring of my dreams! Any business would be lucky to have someone as hospitable and warm hearted liked her. The rings are absolutely gorgeous and I couldn't be happier! -HB & DB

Recently visited this store on a Friday afternoon. Barely anyone in there yet the two girls working…read morewere very attentive and helpful. Ended up checking out the clearance area and scored two pieces for under 40. Their only downfall was that many of the clearance items were barely marked down.

I spent (wasted) hours trying on dresses for my daughter's wedding. I was ordering on line and…read morereturning upwards of 20 dresses when my sister suggested going here. What a great idea! Soka has a wide variety of dresses, and each one is unique! I quickly selected about ten to try on and then found the PERFECT dress. It was quite a bit more money than the on-line dresses, but when you consider your time, it was well worth it. Soka is low key. There was no pressure from her at all to buy a particular dress. She spent a lot of time pinning the dress for alterations to get a perfect flattering fit. If you are frustrated shopping for a mother of the bride dress, definitely give her a try.

I went in here after not being able to get into one of the other tailor shops nearby…read more Soka was the most helpful with altering a bridesmaid dress in such short notice. The dress was huge on me and she had to take it in from every angle. I was ready to pay north of a $100 because the dress needed so many alterations. When she gave me my receipt, the whole thing cost $80!! I was pleasantly surprised.

Paula was very helpful, as I was on a time limit of an hour.. success!! She kept bringing me…read morethings to try on and I ended up buying a skirt and pants. I usually go to the Boston store, this has more of a suburban vibe. Will definitely go back.

Walked out of Betsy Jenney today empty-handed. Not because I didn't see things that would have…read moreworked on me, but because the lone salesperson felt it was appropriate to have a loud phone conversation - with the other woman who I think was the owner, on SPEAKER - discussing politics, the election, "Pelosi and her cronies" ... how wonderful Rudy Guliani is, Dems stealing the election from Trump, etc. I do not begrudge anyone their opinion, but this is a place of business. This should have been a private discussion. I was the only customer in the store...there was no need for the saleswoman to have this conversation on speaker. It was bizarre. I kept giving her a look to suggest "pls take your conversation private" but she apparently can't read the room. On my way out I told her "I'm leaving because of the conversation you're having right now." I don't need to listen to political BS while I'm shopping. It's supposed to be a respite from all all.

" Alo looking good ". Since "Alo " is across the street…read morefrom the high rise I live in . I seen it being built . I thought it was finally time to check it out . Nice staff , it's a well organized store , and super clean . The lighting makes it even better . A big selection I was surprised about this . They have a big parking lot so parking is not an issue . If you like the brand it's worth the value . I have a few items from here , made with good material that bears its value , when being washed .

Came here today to do a quick exchange & pick up my online order !…read moreI saw on the app that Chestnut Hill Alo had a smaller size for a top I purchased two days ago during the Early Access 30% Black Friday sale so I had to hop over to try it on. Again, totally didn't think they had a smaller size for the bottom available, BUT they did! Thank goodness because a smaller size for both top and bottom was very much so needed & fit me much better than the sizes I originally bought. Staff is always really kind & helpful here, from what I've experienced. Definitely a more quiet store... honestly that's what I love about this location. Lots of inventory + sizes, & never have to really wait (in line, sizes from the back, etc). Four staff members in total helped me out today; one who helped me get the sizes I needed, one w/ getting changing room, another with doing a quick exchange at the counter as well as grab me my pick up order, & lastly, someone greeted me on the way in + out! Parking: it's lovely here! I believe the only Alo location in MA that has free parking available. All the other locations are kind of a headache to get to, so I always enjoy going here to shop.

" Great selection " A great selection of clothing. The…read morestaff is great. They are welcoming & friendly. They are attentive and helpful , I definitely will be back .

The last three times I've been in the Jjill store in the Natick mall my experience with the people…read moreworking there has been dismal. The first experience was with a rude woman who seems not to be working there anymore, thank goodness. The second two experiences were with another, somewhat younger woman. She has an attitude. I'm not going to go into details, but I think whoever manages that store needs to choose and/or train the people to have better customer service. I've been a customer of this company for a long time and never had any issues until recently. Coupled with the fact that the quality is slowly declining also, they should pay attention.

We spent over $600 a week ago. we were told if Black Friday sales came we could get a price…read moreadjustement. I get to the store with my receipt and now they tell me I have to bring ba all the clothes also with the tags. Now we gave them away as gifts. Or else no price adjustment So unfair and the employees lied to me about this Plus they won't let you speak with manager

From the owner: Visit Alo The Street at Chestnut Hill to experience an elevated wellness brand with studio to…read morestreet clothing, yoga gear and luxury performance skincare.

Beautiful clothes and unique accessories. Staff is very friendly! New collections every few weeks…read morewith reasonable prices!

Unique holiday and cocktail dresses! Step Into Style! l like…read morethis dress looks better than on picture;)

The Chestnut Hill Shoppes is a relatively small mall located in Newton, Massachusetts. The main…read moreanchor store is Bloomingdale's, which occupies two separate wings on opposite sides of the mall. One wing houses the home goods and men's departments, while the other features women's clothing and fragrances. In addition to Bloomingdale's, the Chestnut Hill Shoppes is home to a Cheesecake Factory restaurant as well as several other stores, including Tiffany & Co., Janie and Jack, and Crate and Barrel.

Nice smaller mall in the area with good stores, two levels and enough parking as wellread more