I had such an amazing visit at this Anthropologie in Chestnut Hill. Im a future bride and was so…read moreexcited to learn that you can try on dresses in a store (and be fitted like a true bridal experience). Doris helped me today and was not only attentive to my vision but was also so personable and genuinely wanted to help me create my vision. Although I haven't committed to my "dream dress" just yet, meeting someone like her really made such a difference in my experience. I could not have had a better experience today!

I was SO excited to get my wedding dress from Anthropologie in chestnut Hill -- it felt like such a…read morespecial, once-in-a-lifetime purchase. I had a wonderful experience working with Cecelia (she was absolutely amazing -- kind, patient, and genuinely helpful), but unfortunately, everything else about this experience has been so disappointing. I was told my dress would arrive at my house within a week. I planned everything around that timeline -- fittings, alterations, you name it. A week passed, and I hadn't heard anything. When I reached out to check on it, I found out on my own that my dress was actually backordered indefinitely. No one from Anthropologie bothered to contact me or give me an update. For something as important and emotional as a wedding dress, this kind of lack of communication is just unacceptable. I trusted that I was in good hands, but it really feels like the company dropped the ball completely. The whole process left me feeling stressed, disappointed, and honestly heartbroken. Anthropologie needs to do so much better -- brides shouldn't have to chase down information about their own wedding dresses. I will not be recommending Anthropologie in the future.

Quite possibly the worst Customer Service you will ever experience. Try to buy something out of…read morethe case instead of having something made for you and don't expect any follow up communication on their end. Ask all of your questions upfront because they will not get back to you and they're a little sneaky about it, which is why I am writing this. It's too bad, because the people were very nice. Their process and communication is just horrendous.

From the moment we stepped inside, Sarah and her team greeted us warmly. We went to get a ring…read moremeasurement and ended up browsing through a wide selection of rings. Sarah was incredibly friendly, knowledgeable, and patient. She guided us through the various types and options, ensuring we felt comfortable and confident in our decision. We ended up booking a follow up appointment with her, and she was just as wonderful. She made the entire process smooth and easy, leaving us feeling satisfied and happy with our choice. Sarah made us feel like we belong. Highly recommend Sarah at the Chesnut Hill location for her exceptional service and beautiful rings!

Recently visited this store on a Friday afternoon. Barely anyone in there yet the two girls working…read morewere very attentive and helpful. Ended up checking out the clearance area and scored two pieces for under 40. Their only downfall was that many of the clearance items were barely marked down.

I went in here after not being able to get into one of the other tailor shops nearby…read more Soka was the most helpful with altering a bridesmaid dress in such short notice. The dress was huge on me and she had to take it in from every angle. I was ready to pay north of a $100 because the dress needed so many alterations. When she gave me my receipt, the whole thing cost $80!! I was pleasantly surprised.

I spent (wasted) hours trying on dresses for my daughter's wedding. I was ordering on line and…read morereturning upwards of 20 dresses when my sister suggested going here. What a great idea! Soka has a wide variety of dresses, and each one is unique! I quickly selected about ten to try on and then found the PERFECT dress. It was quite a bit more money than the on-line dresses, but when you consider your time, it was well worth it. Soka is low key. There was no pressure from her at all to buy a particular dress. She spent a lot of time pinning the dress for alterations to get a perfect flattering fit. If you are frustrated shopping for a mother of the bride dress, definitely give her a try.

Popped in here today to browse. I have seen these pajamas all over social media and think they're…read moresuper cute. The store had more than just the pajamas though. They also had bathing suits, bedding, accessories, and other clothing items. The pajama sets are extremely expensive-over $100 and weren't as soft as I was expecting. Other than that this seems like a nice brand.

If I could give zero stars I would. As I was in the changing room, employees were talking about me…read moresaying that I "didn't have the right size" and "that wouldn't fit me at my weight." This was not only unprofessional, but extremely rude. The store is not very big and I was the only person in there, so I knew they were talking about me. Roller Rabbit has lost a customer. Save your money and go somewhere else.

great store...i always find pants/tops/sweaters that are terrific…read more karen has a wonderful eye and is incredibly helpful. it's my go-to store when i'm in newton. randi

Paula was very helpful, as I was on a time limit of an hour.. success!! She kept bringing me…read morethings to try on and I ended up buying a skirt and pants. I usually go to the Boston store, this has more of a suburban vibe. Will definitely go back.

" Alo looking good ". Since "Alo " is across the street…read morefrom the high rise I live in . I seen it being built . I thought it was finally time to check it out . Nice staff , it's a well organized store , and super clean . The lighting makes it even better . A big selection I was surprised about this . They have a big parking lot so parking is not an issue . If you like the brand it's worth the value . I have a few items from here , made with good material that bears its value , when being washed .

Came here today to do a quick exchange & pick up my online order !…read moreI saw on the app that Chestnut Hill Alo had a smaller size for a top I purchased two days ago during the Early Access 30% Black Friday sale so I had to hop over to try it on. Again, totally didn't think they had a smaller size for the bottom available, BUT they did! Thank goodness because a smaller size for both top and bottom was very much so needed & fit me much better than the sizes I originally bought. Staff is always really kind & helpful here, from what I've experienced. Definitely a more quiet store... honestly that's what I love about this location. Lots of inventory + sizes, & never have to really wait (in line, sizes from the back, etc). Four staff members in total helped me out today; one who helped me get the sizes I needed, one w/ getting changing room, another with doing a quick exchange at the counter as well as grab me my pick up order, & lastly, someone greeted me on the way in + out! Parking: it's lovely here! I believe the only Alo location in MA that has free parking available. All the other locations are kind of a headache to get to, so I always enjoy going here to shop.

" Great selection " A great selection of clothing. The…read morestaff is great. They are welcoming & friendly. They are attentive and helpful , I definitely will be back .

The last three times I've been in the Jjill store in the Natick mall my experience with the people…read moreworking there has been dismal. The first experience was with a rude woman who seems not to be working there anymore, thank goodness. The second two experiences were with another, somewhat younger woman. She has an attitude. I'm not going to go into details, but I think whoever manages that store needs to choose and/or train the people to have better customer service. I've been a customer of this company for a long time and never had any issues until recently. Coupled with the fact that the quality is slowly declining also, they should pay attention.

Bought I pair of navy high top sneakers and just love them. Would buy black if you have them…read more Thanks

Beautiful clothes and unique accessories. Staff is very friendly! New collections every few weeks…read morewith reasonable prices!

What an amazingly positive experience. I was happy with the selection and pricing when shopping,…read morebut what was truly amazing was after the purchase. I had bought a suit coat and pants for a wedding. I went to the wedding in the suit and realized upon getting home that I had sat on something that had caught and created rips in the seat of the pants. (Don't ask how I did not know what I had done when I did it, but yes, the wedding party was great FUN.) I took them back to see if they could be fixed. Nothing could be done. Knowing that this was my fault, they gave me another set of the pants. Seriously??? In this day and age??? It is really nice to feel like you are dealing with real people going the extra mile to be kind. Thank you.

The staff is absolutely amazing. I am from 1100 miles away and just had another retailer tell me…read morethat they could not get me the pants I needed for the groomsmen in my wedding. In searching for someone who sold Tommy Hilfiger suits and could help, Milton's came up as one of the results. Taking a chance, I called the Chestnut Hill location and talked to Joe, who was filling in at the location. Let me tell you, for someone who is in full panic mode to talk to someone as knowledgeable, calm and willing to help was a God send. Joe took the time to listen to what I needed. He helped me with finding something that would work for the groomsmen and went above and beyond to make getting them shipped to me easy. I also spoke with Tim, who was friendly, knowledgeable and a tremendous help. Today, retailers of any size seem to be so focused on the amount of the sale to increase profit, they forget about what the customer actual needs. Milton's is not like that in my experience. They helped a guy from over 1100 miles away that is only going to spend $300 dollars like he was the most important customer. Thank you Joe and Tim, I appreciate more than you.