I was SO excited to get my wedding dress from Anthropologie in chestnut Hill -- it felt like such a…read morespecial, once-in-a-lifetime purchase. I had a wonderful experience working with Cecelia (she was absolutely amazing -- kind, patient, and genuinely helpful), but unfortunately, everything else about this experience has been so disappointing. I was told my dress would arrive at my house within a week. I planned everything around that timeline -- fittings, alterations, you name it. A week passed, and I hadn't heard anything. When I reached out to check on it, I found out on my own that my dress was actually backordered indefinitely. No one from Anthropologie bothered to contact me or give me an update. For something as important and emotional as a wedding dress, this kind of lack of communication is just unacceptable. I trusted that I was in good hands, but it really feels like the company dropped the ball completely. The whole process left me feeling stressed, disappointed, and honestly heartbroken. Anthropologie needs to do so much better -- brides shouldn't have to chase down information about their own wedding dresses. I will not be recommending Anthropologie in the future.

I came here with my two sisters and mom for my sister to try on wedding dresses. What a pretty…read morestore, and the wedding section had a beautiful selection. Amy was the store associate who was assigned to help us. First and foremost, she approached us with a smile and such warm energy! It felt as though she already knew us. She was kind and really did her best to help find my sister the perfect dress for her special day. My sister ended up finding her wedding dress that day and left over the moon! Thank you, Amy, for making our visit fun and a successful dress shopping day!

Recently visited this store on a Friday afternoon. Barely anyone in there yet the two girls working…read morewere very attentive and helpful. Ended up checking out the clearance area and scored two pieces for under 40. Their only downfall was that many of the clearance items were barely marked down.

I spent (wasted) hours trying on dresses for my daughter's wedding. I was ordering on line and…read morereturning upwards of 20 dresses when my sister suggested going here. What a great idea! Soka has a wide variety of dresses, and each one is unique! I quickly selected about ten to try on and then found the PERFECT dress. It was quite a bit more money than the on-line dresses, but when you consider your time, it was well worth it. Soka is low key. There was no pressure from her at all to buy a particular dress. She spent a lot of time pinning the dress for alterations to get a perfect flattering fit. If you are frustrated shopping for a mother of the bride dress, definitely give her a try.

I went in here after not being able to get into one of the other tailor shops nearby…read more Soka was the most helpful with altering a bridesmaid dress in such short notice. The dress was huge on me and she had to take it in from every angle. I was ready to pay north of a $100 because the dress needed so many alterations. When she gave me my receipt, the whole thing cost $80!! I was pleasantly surprised.

Popped in here today to browse. I have seen these pajamas all over social media and think they're…read moresuper cute. The store had more than just the pajamas though. They also had bathing suits, bedding, accessories, and other clothing items. The pajama sets are extremely expensive-over $100 and weren't as soft as I was expecting. Other than that this seems like a nice brand.

If I could give zero stars I would. As I was in the changing room, employees were talking about me…read moresaying that I "didn't have the right size" and "that wouldn't fit me at my weight." This was not only unprofessional, but extremely rude. The store is not very big and I was the only person in there, so I knew they were talking about me. Roller Rabbit has lost a customer. Save your money and go somewhere else.

Paula was very helpful, as I was on a time limit of an hour.. success!! She kept bringing me…read morethings to try on and I ended up buying a skirt and pants. I usually go to the Boston store, this has more of a suburban vibe. Will definitely go back.

Walked out of Betsy Jenney today empty-handed. Not because I didn't see things that would have…read moreworked on me, but because the lone salesperson felt it was appropriate to have a loud phone conversation - with the other woman who I think was the owner, on SPEAKER - discussing politics, the election, "Pelosi and her cronies" ... how wonderful Rudy Guliani is, Dems stealing the election from Trump, etc. I do not begrudge anyone their opinion, but this is a place of business. This should have been a private discussion. I was the only customer in the store...there was no need for the saleswoman to have this conversation on speaker. It was bizarre. I kept giving her a look to suggest "pls take your conversation private" but she apparently can't read the room. On my way out I told her "I'm leaving because of the conversation you're having right now." I don't need to listen to political BS while I'm shopping. It's supposed to be a respite from all all.

" Alo looking good ". Since "Alo " is across the street…read morefrom the high rise I live in . I seen it being built . I thought it was finally time to check it out . Nice staff , it's a well organized store , and super clean . The lighting makes it even better . A big selection I was surprised about this . They have a big parking lot so parking is not an issue . If you like the brand it's worth the value . I have a few items from here , made with good material that bears its value , when being washed .

Came here today to do a quick exchange & pick up my online order !…read moreI saw on the app that Chestnut Hill Alo had a smaller size for a top I purchased two days ago during the Early Access 30% Black Friday sale so I had to hop over to try it on. Again, totally didn't think they had a smaller size for the bottom available, BUT they did! Thank goodness because a smaller size for both top and bottom was very much so needed & fit me much better than the sizes I originally bought. Staff is always really kind & helpful here, from what I've experienced. Definitely a more quiet store... honestly that's what I love about this location. Lots of inventory + sizes, & never have to really wait (in line, sizes from the back, etc). Four staff members in total helped me out today; one who helped me get the sizes I needed, one w/ getting changing room, another with doing a quick exchange at the counter as well as grab me my pick up order, & lastly, someone greeted me on the way in + out! Parking: it's lovely here! I believe the only Alo location in MA that has free parking available. All the other locations are kind of a headache to get to, so I always enjoy going here to shop.

" Great selection " A great selection of clothing. The…read morestaff is great. They are welcoming & friendly. They are attentive and helpful , I definitely will be back .

The last three times I've been in the Jjill store in the Natick mall my experience with the people…read moreworking there has been dismal. The first experience was with a rude woman who seems not to be working there anymore, thank goodness. The second two experiences were with another, somewhat younger woman. She has an attitude. I'm not going to go into details, but I think whoever manages that store needs to choose and/or train the people to have better customer service. I've been a customer of this company for a long time and never had any issues until recently. Coupled with the fact that the quality is slowly declining also, they should pay attention.

We spent over $600 a week ago. we were told if Black Friday sales came we could get a price…read moreadjustement. I get to the store with my receipt and now they tell me I have to bring ba all the clothes also with the tags. Now we gave them away as gifts. Or else no price adjustment So unfair and the employees lied to me about this Plus they won't let you speak with manager

From the owner: Visit Alo The Street at Chestnut Hill to experience an elevated wellness brand with studio to…read morestreet clothing, yoga gear and luxury performance skincare.

Beautiful clothes and unique accessories. Staff is very friendly! New collections every few weeks…read morewith reasonable prices!

Unique holiday and cocktail dresses! Step Into Style! l like…read morethis dress looks better than on picture;)

I was really hoping for a warm and supportive experience at Anthropologie Weddings in Chestnut…read moreHill, especially since I already feel anxious about shopping. Unfortunately, it felt more rushed than I expected. I didn't feel very heard during the appointment, and the overall tone came across as a bit judgmental rather than empathetic. Wedding dress shopping is such a personal experience, and I was hoping for more guidance and reassurance. That said, if you know exactly what you're looking for, they do have a decent amount of options. For someone who doesn't love shopping, though, it ended up feeling more stressful than special.

My daughter made an appointment for when she was visiting this coast, and as required selected…read moreseveral dresses in advance to have waiting for her to try on during our visit. Despite nearly three weeks advance time, she was notified two days before the appointment that several of her selections weren't available. For this, and for having only a small part of the online options actually in the store, I'm deducting one star. Aside from that, our experience here was great! Her bridal consultant (Ashley?) walked her through the racks pulling out dresses she thought might work, and listening closely to my daughter's likes and dislikes. She did focus mainly on "bridal" options, but my daughter also picked out a few from the less formal "reception" collection that were viable choices. We liked the wide price ranges to pick from to try on, but we're a bit disappointed that there were more polyester and fewer silk dresses in the mix. We (me, mother of the bride and the maid of honor/sister of the bride) appreciated the offer of prosecco at 10:30am! It was so fun watching the consultant cinch and pin the dresses to give us all a sense of how each dress would look. And of course to begin to imagine our baby in any one of these! After the hour & a half appointment, the bride got only a little pressure to buy, and left with a card listing the 2 dresses she really liked and was still considering. Since the wedding shop is housed within a "regular" Anthropologie, on the way out my elder daughter and I stopped to try on options for us - and we each bought the dress we'll be wearing on the big day! What a fun first wedding dress shopping experience!