We sat here for over 20 mintues with no food or drinks. Low on staff and took very long

I thought getting 2 chicken tenders wouldn't be enough to feel me up, but man those tenders are good, I'm not the type to leave a review on my personal experience on food, but it was soo good that I had to. Now imagine 4 they are cooked perfectly and let me not start on the cheese sticks. I didn't think sonic had competition but man i think these are up there. Costumer service was great. They seemed caring for my conversation even if they had a rush, everything seemed to be under control . read more

My first time at chicken express. The tenders and regular chicken were dry and the rolls tasted like old chicken. Like it was sitting next to the raw chicken or something. The fries were okay, just a little too salty. They tasted like they cooked the fries in the same oil as the fish and chicken. Stay clear of this location.. read more

I can barely give this location, a two star, it probably should be a one star. I ordered the two piece fish combo. it arrived 25 minutes after I ordered it. The fish was dry and tasted like it was freezer burnt. The floor was dirty and I wish I had taken a photo to share, but that was hindsight. All the employees seemed to have an attitude. All of the Chicken Express that I have been to, had good food. read more

Chicken Express - a plate of fried food and a cup of yogurt - Fast Food Near Me - Lockhart, Texas

Waiting on the drive thru to at least say " we be right with you " instead wait 10 mins at the speaker without a single word. As the customer don't you think we at least need to know YOU KNOW WE ARE WAITING. Great food, horrible service from the. 1.5 review they already have most agree read more

I'm embarrassed to say I waited 20 minutes for this... only person in line.... Lol torn fillet with burnt puppies.... Hmff... I hate this location.... shouldn't have gone back... read more

Chicken Express - 1 Torn Fillet and Burnt Hushpuppies - Fast Food Near Me - Lockhart, Texas

Today I had the most awful experience at the Chicken Express Lockhart. To start the store MANAGER was downright nasty, rude, disrespectful, aggressive, argumentative, unprofessional, low-down, and had the UGLIEST attitude. Need I go on? I think I will. We simply asked whether or not a drink came with the Catfish dinner and she rudely stated that if we had looked at the menu we would have known that it did not come with a drink. The manager simply had to say that the drink did not come with the meal and apologize for any misunderstanding. Instead, she continued to argue, raise her voice, and aggressively go back and forth with us stating that she explained the difference between the combo and dinner from the beginning when she CLEARLY did not. Never in my life have I dealt with someone in the service industry who was so rude and disrespectful. As a person who holds a managerial position, she should have been more polite whether we were right or wrong. This situation has angered me! My family and I will not be returning back to this location. No customer deserves to be treated with such disrespect especially not from someone who holds a position of authority as she does. Final Words: DO BETTER, and if I find out the manager's name I'd be more than happy to name drop! Chicken Express Lockhart read more

My daughter loves to eat here. Sometimes I think she is going to turn into a chicken!! I will tell you, they have the BEST SEEET TEA IN TOWN! I will wait in line for a large Tea for .92! And their ice is the soft pellet kind, can't pass that up. The fried corn in pretty dang good too, when it's fresh. I hate eating cold food. read more

Horrendous service! Employees leave the phone off the hook, etc. Corporate, if you're smart enough to value your customers, then add a feedback link to your website!!! I was a patron for a couple of years but now I'm done and moving on to another business that truly caters to their customers!!! read more

Honestly I don't understand why this place has a 2 star review... ITS GREAT!!! The chicken is always hot, fresh, and juicy!!! The rolls are my favorite part!! They are always so kind to my family and me. They gave us free sides once which is awesome. Never had a problem here... by far my favorite fast food place!! read more

Chicken Express - Chicken - Fast Food Near Me - Lockhart, Texas

i got my tea but they took 20 minutes to give me my fries, and i also had to wait 5 minutes before than, it was a waste of gas money and also my time read more

I've been there a few times. Chicken feels and tastes like rubbery kind of. Food was cold. The rolls were hard and burnt almost every time.

this is the worst place for a fish meal. my husband gets food to go once in a while. last night was the worst fish dinner i have ever had. it had soooo much breading and fried way tooo long that we could not chew it. even the dog would not eat it!! i was going to call them to tell them this but they did not answer.. buyer beware for $17 you may get home with nothing to eat. they are by far the worst drive thru restaurant in lockhart and we will never waste any more money there!!!!! read more

Very rude terrible customer service! Avoid at all cost! Women taking orders obviously hates her job and doesn't care.

Why is it that every time we come here go thru the drive we alway have to wait an additional 20mins door them not having anything ready

I got the 8-piece family meal deal and a large side. came with rolls and I also ordered fried okra and the whole family was happy. Not bad for 11.99 read more

You literally have to walk in and order your meal to make sure you get what you ordered and even then they slip some old tenders in your box. It's 8pm on a Friday night and they are out of rolls, give you biscuits that are raw. I have a bag of dough for biscuits. You know they had to notice it when they put them in the bag. They say can you wait on hot tenders and when you get home you have a few hot tenders and the rest are hard and cold. The box of fries did not even have enough fries for two to eat. This is ridiculous, take some pride in the food you are selling. Why must we go back every time to replace an order that you assured the customer was right. When you bring it to their attention they say, "bring it back and we will replace it with a hot meal. Why not do it right the first time. If you know it's bad why put it in a box and give it to your customer?!?!?! read more

Just waited 45 min. In line got home the forgot my family mashed potatoes and my gravy.

I have tried to give this place a chance. After continued bad experiences, I feel I need to write a review. I went thru the drive-in window today at noon. No one responded after a long wait, so I drove around to the window. The lady assumed I had ordered, but I told her no one took my order and I finally drove forward because I thought the machine was broken. I then ordered the 2-piece Chicken Tender snack meal with one side and a large unsweetened iced tea. The tea is so bad, I put it in the refrigerator and fully intend to drive back and return it. It tastes like soap or cleaning agent of some sort. The tenders were so tiny ($6.07 total with the .92 cent tea included) that I took a picture of the tiny little things in the big box. And they were tough, not "tender". The roll was old and hard on the edge. This was at 12 noon today. The size of the tenders are smaller and smaller. They get the contents (order) wrong more than 50% of the time--put in a biscuit if I ask for a roll. I can't wait for the new chicken wing place to open. read more

No more, this is not the first time I've been disappointed. Ridiculous! Not returning, wish I had my $30 back.

This place has the worst customer service; I will not be returning. Recently I ordered a 16 piece mixed family meal and when I got home the box was filled with 12 chicken wings. I called and asked for the manager and she stated, "Well, maybe we didn't have chicken ready." When I arrived with the wrong order the manager set her phone down, threw the wings loudly in the trash and my replacement was taken from under a warmer and placed on the counter. The manager got back on her phone and neither she nor any of the other employees standing around apologized for assuming I'd want 12 wings instead of the actual order I placed. Next time I'll just go to Golden Chick. read more

Why bother placing an order of what I want when they are going to give me what They want instead. Simple order, one item (smoothie) out of four options you tell me you only have two to select from. I make the choice and they gave me the opposite. This is after I'm told the chicken was just dropped and I didn't order chicken. read more

Ridiculously slow service! I ordered a snack pack. 2 tenders and some poppers. I waited for 20 min. While 2 people worked pulling chicken and 2 stood around doing nothing. 20 min for a snack pack!?! No one ever said anything just looked at me standing there. I was so pissed I just left before I said something wrong. I worked at chicken express in college and I can say what I saw was pathetic read more

Probably the worst service ever. Then the snob at the drive thru on 11/28 didn't give napkins and had a problem when we ordered RANCH.... Never coming back read more