This is a review of the drive tru... Not only was it VERY slow... One lane would split into two lanes and back to one lane again, it doesn't make sense how it's better or faster cuz it's not. But I already got my order of just a simple market salad and I am STILL stuck behind all these cars. There's no way to get out! They are still waiting for their orders while I already got mine... I am very late for work because of not only the slow service but also the weird drive thru set up. There should be a way to get out! The workers though are very kind although there was no way they could get me out of here. This isn't "fast" food. No matter how much you like Chick-Fil-A don't ever go through the drive thru on your way to work, thinking it would be fast. I've been here for a total of 25 minutes while I write this review. read more

Chick-fil-A - Stuck here forever - Fast Food Near Me - Upland, California

Love this place, the service is always top notch, food is awesome....always clean in the restrooms and sitting areas. This morning I came in placed my order. Received my order but it was wrong. I took it to the counter and was corrected right away. I was also able to keep the sandwich that was made wrong. I do like that they dont like to throw away food. Highly recommended read more

Tasty nutritious food at a reasonable price. I like their chicken and their lemonade

Ordered food for pick up. They Forgot both orders of fries. Had to go back in and wait some more. Like how hard is it to check the order before you give it to the customer??? The manager really needs to train his employees to double check the orders. Do better cause this isn't the first time. read more

Chick-fil-A - Receipt - Fast Food Near Me - Upland, California

Came here for a quick dinner before hitting the road. I got the deluxe chicken sandwich combo with a coke. The food at this location tasted the same compared to other Chick-fil-A restaurants I've been to, so it was tasty. If there was anything to gripe about, the waffle fries were a little stale and the drive-thru line was just really long, probably because it was dinner time. Still, the staff was courteous and helpful. read more

Chick-fil-A - Fast Food Near Me - Upland, California

5 stars in everything...that is this place is about. Margarita is the epitome of what being BEST means! Kudos and salute to the entire crew! read more

Chick-fil-A - My wife and I having a wonderful breakfast at a very wonderful place! - Fast Food Near Me - Upland, California

You know I've lived in Upland for over 22 years and two Chick-fil-A is the newest one is on mountain which I'd like to go to most of the time I used to like to go to campus but this morning not only was my food cold at 6:30 in the morning when I got to the window, the lady was rude. I just walked away and somebody else had to be my food. If this is the type of service you get from these type of people you guys can go fuck yourself and I would never buy from Chick-fil-A again it's pretty fucked up that you guys act like bitches when someone is paying you for food or food not cold. I don't like leaving these type of reviews but when you treat somebody like shit go fuck yourself. read more

Food was terrible, not hot, really bad service, 1 of the workers deliberately stepped on a sauce & it splattered everywhere!!!!! Management needs to step in & take care of this place plus didn't cook the chicken enough!!!!! read more

Worst chickfila service i've received. My drink was filled to the brim with ice 2 sips and it was gone and this was a large not to mention not very friendly workers i almost feel like im at mcondalds level service. will not be coming back and going across town to my other chickfila read more

Mehhhhhhhhhhhhhhhh always long wait times and always have to pull up to the front to wait

Ypu can totally tell that they were definitely in a rush. luckily the rest of my order was nuggets.

$19.60 for a soup and ala carte sandwich which when I got home was not even close to the sandwich I ordered won't be back

My husband and I stopped at this location for breakfast on our way to Disneyland. Chick-fil-A is one of the cleanest fast food restaurants that I've been in. They employees are super friendly and makes for an even better experience. We ordered the wheat bagel with chicken and cheese and it was delicious. I love that their hash browns aren't greasy, but deliciously crunchy. The restaurants were good and clean and they also offered complementary mouthwash to freshen your breath after your meal. I honestly don't see how anyone could not love Chick-fil-a. read more

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I love chick fil a. I'd recommend everyone gets the 30pc chicken nuggets, they even let me order milk. When I ordered the kids meal they mixed my milk in with my fountain drink the staff is so nice they mixed it so well. I did have to potty though and couldn't finish my food because I didn't make it to the potty in time. My only complaint is that they don't have enough mayonnaise packets so I have to bring my own. read more

Chick-fil-A - Great food. - Fast Food Near Me - Upland, California

Picked up an order to go today. The food is great. Never disappoints. I usually order the chicken tenders and the side of mac n cheese. Their mac is surprisingly good!! Not at all like the fake mac you usually get at most places. This one is topped with real melted cheese. Yumm! My one complaint is this location doesn't have pick up parking spots. You have to park and get out the car to pick up your order at the door. Wouldn't be a problem except it leads to people gathering in a cluster right at the door. Just seems unorganized and is a bit frustrating. Also takes forever even after they notify you that they're bringing your order to the pick up spot. read more

Chick-fil-A - Mac n cheese + chicken tenders - Fast Food Near Me - Upland, California

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Raise your hand if you love you some Chick-fil-A!!!! Me me me me!!!! That's what I thought!!!! A long overdue review for a place I've been frequenting for well over 20 years. So let me tell you what my all time favorites are.... #1 meal- that's my fav! I like the original chicken sandwich because it's perfect! You can't mess with what them a sensation in the first place! I love that the flavor of the oh so perfect chicken is not disguised by lettuce or tomatoes or Mayo. It's just the chicken, the delicious bun that only has a little butter on it and a few pickles. Oh my. Talk about perfection! It comes with the best waffle fries. Love them! Always cooked to perfection with the perfect amount of crisp on the outside and soft potato goodness on the inside. My drink of choice- I thought I died and went to heaven when I tasted their Diet Lemonade. I have bought it many times there by the gallon. Yes! They sell it that way and don't hesitate. It's sooooo good. Yes. It's just that dang delish!!!!! A bright tasty TRUE lemon flavor cause they only use real lemons! No chemical artificial sugar flavor. It's perfect. It's not overly sweet the way some artificial sweeteners are. I have no idea what they use but whatever it is I'm happy! My fav dessert- Chocolate Chip cookies!!!! Please if you buy anything....try these!!! Well wait. Maybe you shouldn't because I promise they're addicting. I've been know. To go there just for the cookies. Seriously I must admit it!!!! They're Devine in every way. And I'm not a huge fan of chocolate chip cookies. But they do something special that makes them amazingly delicious. A MUST have!!! Chicken Soup- OMG. So comforting when you are craving a nice hot bowl of soup. It is just the right balance of broth to chicken and veggies with noodles. Don't miss out on this one! Favorite sauces- Chick-fil-A sauce is soooo delicious. I have no words for it. Just try it. Trust me. And I also love their BBQ. It's sweet and tangy with the perfect smokiness. Adore it! To sum it up...for me this is one of the best chicken sandwiches and I'll be back many more times to indulge! read more

I've been coming here for years, they have an excellent track record only one order messed up in like 3 years. But otherwise solid. And then even when the lines extremely long it moves fast. read more

They never ever get my order wrong. Unfortunately, as of (6/29/22), they are closed for remodelling. The drive thru is always packed, but you can't expect more from a Chick Fil-A, the food is just too good! read more

Chick-fil-A - Me after eating Chick-Fil A - Fast Food Near Me - Upland, California

Had a quick stop here on the way big bear since we were starving. I got a reg chicken sandwich and My bf got the deluxe chicken sandwich and it was far from deluxe. When we got to the window the transaction was fast and the cashier was nice. After getting our food we pulled off and heading on the freeway. My bf was starving so he asked for his burger, after he opened his box he had a pause and said in disbelief "there's no top bunnn?!" I look over in his box and replied "yeh they forgot your top bun" smh he was very upset so I halved my top bun and gave it to him. This has never happened to me or my bf before, so we were in somewhat shock that they really forgot to put a top bun lol anyway won't be coming to this location again but if we ever do, we're checking for top buns! read more

Chick-fil-A - They forgot his top bun so I halved my top bun to share - Fast Food Near Me - Upland, California

We went through the drivethru. Place our order. When we arrived to our destination, half our order was missing. We tried calling. It went straight to voicemail. We decided to drive back. We asked an employee who was walking out. Since they were already closed, an employee came out and told us they were closed and didn't have any food left. She gave us some cards for next time. Didn't give us our food or offer a refund. Yet, gladly took our money originally for the food we didn't receive. We left, and should've gone with our original decision. And still went to the In-n-out we wanted to go first. Not too happy. And still hungry. Someone should really do something about this really horrible service. This location use to be great! It's hard to find good help these days. I'm only posting a star, yet I couldn't post this review without picking a star. It really should receive 0 stars! read more

So disappointed that you can NO LONGER order a large shake nor NO LONGER order a large ice cream cone. Now they only serve a tiny kids cone with very little vanilla ice cream. Which is ridiculous!!!! ANOTHER ISSUE; Is that they NO LONGER allow you to order your fries extra crispy. It is always a busy location which is good for their business. But a customer should ALWAYS have an option of what size they want. Especially, because they have the best vanilla ice cream around. read more

Food was great! Services fast and with a smile!!! Fun!! Many school children but everyone well behaved

I always come with my family and I used to eat here before I went plant based! So with that being said if you guys would consider getting some plant based options that would be so awesome!!! It would help your customers who's families want to have dinner together and be lucrative. Today people have allergies, and or just want to have that option. read more

Chick-fil-A - Drive thru menu - Fast Food Near Me - Upland, California

I've been eating these bird sandwiches since the beginning of time. I literally used to come to the Walnut location once a week since that was the only local restaurant near me and it wasn't even that close! There's no need to talk about their customer service since it's amazing every time. Everything on the menu is good. Just pair it with the Chik-Fil-A sauce. It's a step above the sauce from Raising Cane's. read more

Hello today is August 21, 2019 My family and I were busy running errands and thought stopping to get a quick dinner would be the best solution for our busy day. However, after arriving home and began to eat my sandwich I found a sticker still on my food, as of though it had been cooked together. It was disappointing to find that what I had thought was a fast good meal for my family ended up resulting in plastic and questionable food. read more

Chick-fil-A - Gross!!! - Fast Food Near Me - Upland, California

The waitress that was working the counter handing out food on Friday was extremely rude. Just basically threw my food at me. Not even a thank you or my pleasure like they are supposed to say. She threw my food and basically walked away. Won't go to this restaurant again. read more

I am always loved chick fil a but recently this location has gone down hill. I have complained to them in the past but it never seems to help. They just give you a free ice cream or sandwich that usually expires in a few weeks. Recently after leaving the drive through, they forgot all the dressings and sauces so I had go back into the location and get them. Not that big of a deal but who wants to eat a dry salad. They also never fill up the fries to the top. So you pay extra for a large fry and you get a small amount. A few times ago they gave me someone else's order and then took it back after my hands were in the bag. They then gave it to another customer and he drove away. It just seems like this place can not get it together. It sucks too because my children love their food. Hopefully they figure it out soon if they will lose a lot of business. read more

The wait time is ridiculous, especially in the morning. It makes absolutely no sense to place an online order because the order barely pops up on the screen as I'm walking in, even though the order was placed 7 minutes prior to me walking in. read more

The food is hot and fresh much like the manager caylin, everyone is super nice, place is super clean, Jacob is my favorite and he's not afraid to spill the beans on their secret menu. Every time I come in he's working hard. This is my favorite Chick-fil-A. read more

I always have a good experience at this location. The breakfast egg white grill is always my go too with a vanilla iced coffee. The staff is friendly and helpful at least with my experiences. My orders are always to go so I haven't spent much time in the actual store. read more

The new drive thru merges two lanes into one and then splits into two lanes after you enter the restaurant property. Then, within a confined space, it merges into a single lane again to pick up your order. Nonsense! Who designed this set up didn't consider large vehicles like SUV's and trucks! The drive thru line is also so slow, this can't be fast food! If you are in a hurry, don't bother to drive thru because you'll sit for at least 20 minutes. read more

The food was good but we had ordered two breakfast burritos and hash browns. But they never gave me my hash browns! I said are the hash browns in there and they said yes. I was on the freeway and they weren't in the bag!!! It's like WTF man! So I called and they said they were gonna give me my free hash browns that I already had not even gonna compensate. read more

Chick fil ayyyeee deserve an ayeee....plus. I feel like Oprah Winfrey with my reviews lately "you get 5 stars, you get five stars, you get 5 stars"! Although I do need to give American Airlines in Dallas a poor one :( ughh will see, not really their fault for being stuck there a couple days trying to catch a connecting flight more so the weather for the flight being cancelled over and over nor their fault for the person I was with checking their baggage in and not bringing a carry on (rookie mistake), leaving them without cloths and having to clean their underwear in the hotel sink, however I'm not sure who's fault it is having to book a room due to the flight continuously being cancelled. Sorry about that, I guess there's my review for them. I try to limit my intake on food that's fast. But every now and again I'll partake in increasing the numbers nationwide for hypertension. When my blood circulation is pumping at full throttle and I don't have numbness in my lower extremities I know it's time to change that and that change starts at chick fil aye. Im just messing around like a clown out of town. Kinda. 100 percent hands down though their breakfast trumps all other competitors in the fast food-break fasts. Here in particular at this location they are always quick well which I guess if they weren't they wouldn't really be fast food then would they? And as I'm sure you know and anyone knows who has paid a visit to chick fil aye they are by far the track star in first place leaving the rest of the competition in the dust with customer service."thank you"----"my pleasure". They never mess up my order, which sadly I can't say the same about other fast food places. Plus I don't think other places even say you're welcome when I say thank you. One time I said thank you at the bells of a taco and the guy looked at me and said shut up and pull to the next window then followed up by throwing my change on the floor and telling me to pick it up. Jk that never happened at least not to me...yet...we'll prob only cause I don't eat there. Nah again jk taco smell is chill actually wait I actually did have someone grab me something from there and when they brought it to me they told me how something happened and they were all upset..ugh I can't remember now something along the lines as they got into a back and forth because they went to let them know they forgot something and they locked the door and wouldn't come to it when they knocked to let them know so they had to walk to the window and the person told them go around to where they just came from, something minor like that. But not here they always have a smile and a friendly attitude, my kinda peps. Good job guys you kick butt. Ok so my go to breakfast that smokes the rest is the sausage and egg sandwitch meal thing buuuut you have to take the little hash browns and place them inside or you don't get the full effect of deliciousness. I don't know why but for some reason their fruit punch is unlike any other place. Breakfast lunch or dinner it doesn't matter I always gotta grab the fruit punch that will punch your lights out leaving you spinning like good gosh what was that why was it so freaking amazing?!? So that's my little hack or advice per se. Keep serving up the great goods but even more importantly keep up the good hiring skills, everyone knows you guys are in a league of your own. read more

Food is always good but their drive thru system needs works. I currently 1 of 4 cars parked off to the side because orders were not ready. When, approaching the drive-through, I was directed to go to another lane, but nobody came to check me in. I had placed a mobile order hoping to expedite thing. I noticed the cars behind me were being checked in before me so I stuck me head out the window and got someone's attention. She was extremely apologetic and made sure I was checked in but I knew this would result in me being pulled over to the side. Not very safe to have cars waiting alongside red zone in a very tight parking lot when there is plenty of room in the drive thru line. I don't like writing bad reviews but this has happened to me more than once at this Chick-fil-A. read more

This location is the best of the best when it comes to people, management and service. I have been coming here for over 10 years and plan to for many more! Great job Ed and team! read more

we went through the drive thru & the girls taking orders skipped our car so we didn't get to order with them. we pulled up to the window and the nice young lady named maddie helped us out. she was extremely nice, professional and apologized for the inconvenience, she also took care of our order. we appreciate her so much she's the reason why we gave this review a five star it was going to be a 1 star but because of her, she turned that bad experience around and made it into a really good one read more

Gave this upland location 3 tries over the past few weeks. Each time was the slowest drive thru experience I've ever had in my life. It would have been faster to run across the street to carls and order and eat there. Trash. read more

Nathan helped me in the drive through. Very nice and helpful with the menu. Would recommend this location.

I'm already a fan of CFA. Pros: 1. Love the chicken breakfast burrito, my new favorite item. 2. The online order + walk-up pickup worked well. I skipped the long drive through line and just waited in my car until notified by text. Then we walked up to the window and got our order. Very easy. 3. Good location on the freeway when you are passing through and are suddenly hungry. Cons: 1. This location is too popular. Very long line at the drive through. read more

It's 8:00pm on Thursday 9/26 and I must say the employee AMAYA deserves a raise!! Such a nice employee definitely coming back. She's so sweet, and has great customer service, with a smile on her face! She made both my daughters night with her kindness read more