I stopped at the Chick-fil-A off Lemay Road today, and I have to start with the parking lot: I really dislike it here. It's confusing, and when you're going through the drive-thru, it honestly feels like you're driving straight into oncoming traffic. Somehow, though, Chick-fil-A knows exactly what they're doing. Even when it looks completely wrong, it's definitely right! I always order through the app and use the mobile drive-thru, which makes things incredibly quick. Today, my food was actually ready before the car in front of me, so I just sat there enjoying my Oreo shake while I waited. And let me tell you, the Oreo shake is my absolute favorite. The ice cream here is just divine. It has that creamy, rich taste that reminds me of homemade ice cream, and I could probably have one of these shakes even when I'm not getting food. I also always get Chick-fil-A sauce. To me, it tastes like a combination of honey mustard and barbecue sauce with just a little bit of sweetness. I love it on both my fries and my sandwich, so it's basically mandatory with my order. The sweet tea is good, too, and the chicken was moist and fresh-tasting as always. Unfortunately, the fries weren't that great today. They were pretty soft and almost seemed like they hadn't been cooked all the way through. That's definitely not something I normally expect from Chick-fil-A, so it was a little disappointing. Overall, while the parking and drive-thru setup here can be a little intimidating, I definitely appreciate this Chick-fil-A. They're quick, efficient, and the food is usually very tasty. Hopefully the fries were just an off day because everything else was up to the usual Chick-fil-A standards! read more

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I went to the drive thru, and as usual, the line moved quickly, and the associates were friendly. I tried the brand new bbq grilled chicken tenders. They came in a set of 8. When I got home and opened the package, I found the tenders swimming in BBQ sauce. The sauce was surprisingly spicy. Not too much spice, it was pleasant. I was annoyed to see that I had approximately 1 and 1/2 pickle slices to accompany the tenders. I guess I needed to ask for extra pickles to have one for each tender. The chicken was good, the sauce was delicious, I just wish I had more pickles. read more

I placed my order through the app. Super easy. When I joined the drive thru, the staff were fast, pleasant and professional. I received my order in about 5 minutes. The food was good. I was so hungry, I ate my food without taking a pic. I had the chicken cobb salad, fries and a lemonade. Superb! read more

Chick-fil-A - Chick-fil-a drive thru - Fast Food Near Me - Saint Louis, Missouri

Disgusting hair found in my sandwich at Tesson Ferry location. Not a big deal except for the terrible response I got when I privately bought it to the stores attention. I will discontinue supporting this establishment. read more

Gotta get my fixing So this is the first time at this location Autumn provided great customer service and recommendations. I got the Spicy chicken deluxe combo. This was so killa that I ended up eating this thing three times while visiting on this trip. I must say that the peach shake is fire Most definitely will be back when in town read more

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We stopped by on the way out of town. The drive thru was so long, but we got through the line quickly. Our food was perfect and tasty. The workers were so friendly. My daughter went in to usenthe rest room and said it was very clean, as was the restaurant! read more

I tried a breakfast order today. Hash Brown Scramble Bowl $6.70 some cents. It didn't look like a lot of food. It wasn't. It tasted good, tho, but I can safely say, it's overpriced. I'm not surprised their breakfast is not a popular stop for most people, even after the years since my first review. Since that review I have had their chicken strips a few times but not often. Why? The cost. The chicken is always pretty good. read more

did not say my pleasure i gave them two chances and not a single my pleasure homie at the counter was also rude. Go to the the chick-fil-a near arnold you'll get better service and they'll actually say my pleasure read more

I'm not a fan of this location because of the drive through is and how they run it. Once you enter you can not leave and you always get your food before you get to the window so you are stuck waiting until the 4 cars ahead of you also gets their food. I understand that they are trying to keep things moving and it would be different if you could hop out of line once you get your food but, you can't. As soon as I get my food I like to hurry home so I can eat it while it's still warm and I don't get that here. read more

Wanted to grab a quick breakfast after getting gas at Costco and before taking my car to the dealership for repairs. Checking my options on Yelp, this Chick-fil-A was going to be the fastest. It located in the parking lot of South County Mall in a very cramped space. Even in their own parking lot, they had cones up blocking the direction and path you could travel. There were more people using the drive-thru then coming inside to pick-up their food. Does anyone get out of their car anymore? I've recently gotten hooked on Cold Brew Iced Coffee and was impressed to see that Chick had one on their menu. However, it had more ingredients then I wanted. Chick-fil-A Iced Coffee is handcrafted daily, made with a custom blend of cold-brewed coffee and fresh 2% milk, sweetened with pure cane sugar and served over ice. I just wanted the coffee with no milk or sugar. It was good, but I didn't want the sugar. My breakfast was a plain and simple Chicken Biscuit. How can you go wrong? A chicken biscuit is definitely more tasty then a sausage biscuit. The biscuit was fluffy and the chicken was crisp and juicy. The service was typical cold fast food service. There was nothing warm and fuzzy about the interchange with the staff. I did like that they had fresh flowers and a box to "Save Our Sauce". It was also cool to see a motion sensored trash can. read more

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The employees at Chick-Fil-A work so hard to give you high quality chicken. The nuggets and sandwiches are quite good! Whenever we ask the kids if they want some Chick-fil-a, they shout, "YES!" The drive through isn't the worst. It was easier than most to get through. The breakfast at Chick-fil-A is yummy! I love their egg, cheese, and bacon biscuit. Way better than other fast food breakfast sandwiches. read more

Waited in line for 20 minutes. Seven cars passed thru the 2nd drive thru while the car in front of us was being waited on or not waited on. Either way the curb employee could have at least checked on what was happening. $19 for two salads at fast food is expensive but really expensive when your time is wasted. Notified the curb employee of this problem and he looked at us like we had two heads. read more

I came here on a Friday morning and went through drive thru. Took about 20 min total because line was wrapped around building. My breakfast was hot and I think the filet on the sandwich is a good size for the money. I received everything I asked for and customer service was ok. read more

Chick-fil-A - Spicy Chicken Biscuit - Fast Food Near Me - Saint Louis, Missouri

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This location has the most cooperative staff for a restaurant. I am always amazed by how pleasant they are and instead of just saying no to a special request, they do what they can to fulfill it. Also, the food is always good. read more

Went here today a group of 5 , Due to a electrical problem, 2 out of the 5 received their food . Manager stated to staff stop taking orders. After the 2 had eaten their food. I asked 1 manager if we could get a discount on our next visit HE stated sorry no mam . I snapped some pictures of the 3 friends together where 2 got their food. The manager could of at least offered a drink or a bowl of fruit. Right now not a fan. I'm deleting my app on my phone. I would rate a. -0- but I only had a 1* . read more

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Unprofessional & Constantly given the wrong food. Poorly trained, Rude staff. Zero stars for service. Genuinely don't care about customers and it shows. read more

Like most CFAs, this is a good one. They're always swamped, but their drive thru process is so efficient that it doesn't even matter. My go-to is the spicy chicken with fries and a Coke. You can't go wrong. Add the Texas Pete if you want more heat. read more

This was awesome! But i would like to add some suggestions. Maybe on some of the sandwiches they should make one with an egg on it. Or maybe other stuff added to sandwiches. read more

This was a convenient stop on our way through St Louis. It was very clean, the host greeted us quickly and friendly. Food was delivered to our table minutes after we sat down. I am always so impressed with the people at Chick til a. They are consistently friendly, helpful and end with "My pleasure". The bathrooms are always clean too. Keep up the great work in providing excellent, tasty food with a kind word and pleasant environment. read more

I go here a lot because it's dependable. They will get you your food and 99% of the time it will be completely accurate. They are nice and to the point. They keep it professional. Even when they have 30 cars in drive thru and a full house inside - they do an amazing job. Their menu is diverse and if you're someone trying to watch your sugar, carbs, or gluten they have all the options for you to choose from. Also, it's always clean in here. read more

Filesha was the nicest person there, she treated me with respect and treated me very nice. She brought my food to me before I even sat down. I wish every fast food place was this fast. Oh there was this other lady there name Dona she was nice too. read more

This is definitely not the best Chick-fil-A. Ive been here many times and they have messed up my order more than a few times. One time I went through the drive thru right before they were about to close, when I got home I noticed they messed up my order. I tried to call but they were closed so I called the next day and they said there was nothing they could do because it was the next day... so I guess if you go here near close and they mess up your order than your screwed. Also the portions regarding fries and drinks are inconsistent. Sometimes my drink will only be 3/4 filled. Also see the attached picture showing my medium french fry today, it has about 4 fries in it. I think Im going to report this store to the corporate office, they have standards they are SUPPOSED to abide by. They also dont give you a receipt unless you ask. read more

Chick-fil-A - Chick-fil-A Waffle Potato Fries - Fast Food Near Me - Saint Louis, Missouri

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There has never been a Chick-fil-A I didn't like. I appreciate a fast food place where the service is great and the food is of high quality (for fast food) and tasty. My stomach never hurts after I eat CFA, which unfortunately is not the case for most fast food. This location is great, since it's about a mile from where I work! I've been stopping by at least once a week since they opened to get an ice dream (ice DREAM, not just ice cream) cone before going home. There are lots of parking spaces here (unlike the CFA in Brentwood). The drive through is efficient and it's set up well as far as the route being out of the way of the parking spaces. The employees are friendly and sometimes even genuinely enthusiastic. Inside, it's bright and clean, with huge windows and modern decor. I love the fresh flowers; it's always a nice touch. If I'm eating a meal here and not just getting an ice dream cone, I usually get a kid's meal with 8 count nuggets. That way, I get my sweet tea (which is actually sweet enough for my southern taste buds), my tasty nuggets (which you can tell are made of real chicken), waffle fries, AND an ice dream cone. Everything I want for less than $5. Oh, the way to get the ice dream cone is to take the toy from the kid's meal and trade it in. It's only a kid-sized ice dream cone, but it's the perfect amount after I finish the rest of my meal. And they never judge me for getting a kid's meal!! read more

Chick-fil-A - Updated decor, clean and bright interior - Fast Food Near Me - Saint Louis, Missouri

Husband didn't order a large bc it's never filled more than the medium I get. We order a small and medium and the medium was as full as the small! What a disappointing rip off! read more

Chick-fil-A - Fast Food Near Me - Saint Louis, Missouri

I'm very upset with the service I got at the Chick-fil-A on Lemay Ferry I was in the drive through at 930 pm and they wouldn't take my order and I waited for 30 minutes to get my Son his favorite food and they rudely refused to serve me but they served the two cars infront of me this is very frustrating and unprofessional and it's a Saturday night what's going on now a days closing early and leaving your customers sitting in line and telling them we closed two minutes ago read more

I ordered a large kale crunch salad and asked for extra dressing. I was told they couldn't do that. Hmmmm well not even 5 days earlier I was able to get extra dressing. I pulled up and this time my salad container was only half full. I showed them, the manager came over and very rudely said "they measure it out so it's correct." Okay well that's fine but don't call it a large salad when it clearly is not. Also, I'm sure if I had treated you the same in a similar situation you would also be complaining. The biggest reason we frequent your restaurant is because of the polite service but we will be driving a little further to a different one from here on out. read more

We wanted to try the new salads. When we arrived we entered the drive thru lane and were met by employees taking the orders outside in the lanes. We order two salads and paid. We proceeded they the lane and when we neared the drive thru window an employee called our name, approached the car and handed us a bag. As soon as I grabbed it I could tell it only had one salad. I checked the ticket and was relieved to see that even though we order two salads we were only charged for one. This was frustrating since we waited in a line along time only to not get what we had ordered. We stopped to tell an employee outside the drive thru window but he just looked puzzled and made no offer to fix the problem. We had not eaten at this restaurant for quite a while and after this are not sure we will again. read more

I love Chick-fil-A. On this day I was in the neighborhood and got the 4pc chicken minis for breakfast. It's like a chicken nugget with a tiny biscuit around it. No, it's not bad. read more

Noah should be fired from this establishment immediately, poor hygiene and messed up my order. I paid 7 dollars for something i didnt order! read more

Service at one time was great but not any more. We were in the drive thru and got so aggravated at the slow speed one of us got out of the car to talk to an attendant and he just turned his back without comment. He just didn't care. Shame on you Chick-fil-A. read more

This place always messes up by forgetting one or two things in my order. Take the time to review every order and what people request instead of just rushing! read more

If you order for pick up and they can't find your car they just won't do anything about it and let you sit in the parking lot for half an hour until you call the store :) read more

This is the worst Chick-fil-A by far. Every time we go here we order the fries extra crispy but we get them almost raw. There always busy so clearly they're rushing but this is ridiculous!!! We had to put the fries in the oven when we got home. We're going to find a another place to spend our money! read more

From great food, great service to great employees. Came to this location few times prior and never disappointed. Just today me and my husband took our girls to eat and then play in kids are which they enjoy. We left the place at about 7:30 and I end up forgetting my phone there and about 9 o'clock I'm searching for my phone at home. My husband called and employee from there Olivia called him back letting him know they found my phone. I can't be more thankful for them finding it and saving it for me. read more

I'm a huge fan of Chick-fil-A. When I am on business out of town I will actually use Google to find the nearest one so I can have a meal I know I will love. I was super excited to see a location in South County! I have been really enjoying the grilled market salad. It's very satisfying and yummy! My only criticism (not food-related) might be the location they chose at South County Mall in the parking lot... It's not really a great location, and it's sort of sunken in a hole where you can't see it very well. The awkward way they have the drive-thru can make it a little dangerous with pedestrians crossing in front of the cars trying to get in and out of the drive-thru. There are plenty of spots that would've been way better than that one. read more

I stop here on Tuesdays before work. People might not know this but they have an amazing breakfast biscuit and I am VERY selective when it comes to biscuits. Sadie seems to always be there when I go and she is great and attentive, it helps that it's never crowded when I'm there in the morning so they have plenty of time to do what they can for you. Overall I've never been to a Chick Fil A that I didn't like but this one is by far my favorite. I'm so happy I don't have to drive to Arnold anymore as this is on my way to work. I'll keep coming back and I suggest others do too! read more

The app is awesome. You earn rewards fairly quickly. I have really never gotten bad food at any chick fil a location.

I use to go here one every week. Order the food everything is correct. Till you open the bag then they always forget something in the order. Every time!! read more

I don't know why but EVERY time I go here they add an extra sandwich to my order and charge me for it. The third time I didn't just ask for it to be taken off my card, I talked to someone higher up. He was extremely rude about the situation and BLAMED ME for it happening. I used to eat here 2-3 times a week and now I would rather eat at home. I'm bummed that there has been a lack of Chick fil a in my life but I can't go back and be treated like that. read more

My first time ever to a Chick-fil-a. Very disappointed. The piece of chicken was about 3/8"thick. Next time I want a bread sandwich ....I will just stay home. Horrible experience. read more