Really liked Shake Shack. The food tasted fresh and everything came out hot. We got the ShackBurger, a single cheeseburger, onion rings, a strawberry shake, and a cherry limeade. The burgers were good and the onion rings were nice and crispy. It was also very kid friendly. They had coloring pages and crayons, which was a nice touch. The restaurant was clean, and they had free water cups too. Overall, a good easy lunch spot and somewhere we'd definitely come back to. read more

Shake Shack Chesterfield - Burgers Near Me - Chesterfield, Missouri

This review is rated 2.5 stars. I went through drive thru and it takes a while for them to serve, which is understandable if they have to make the milkshake. By the time I receive it, the food was COLD. Both the fries and burger. Extremely disappointed, but food is still delicious nonetheless. I'd love to eat it if it's hot. Workers are very nice and friendly. They provided everything and made sure I have all of my stuff before I leave. read more

Shake Shack Chesterfield - Burgers Near Me - Chesterfield, Missouri

Overpriced avocado wish chicken sandwich didn't find it till last bite!! Frozen fries marginal tea for $23 really feel like I was robbed!!! Been on road since 6 AM the hotel employee recommended because I didn't want a franchise eater! But I sure DO NOT WANT TO BUY THE OWNER A NEW CAR EITHER!! Not worth the money! Saving Grace for them at least the men's room was clean!! The tables and floor need some love!! Best part of this experience is I KNOW BETTER NEXT TIME!!! read more

Shake Shack Chesterfield - Receipt proves cost!! - Burgers Near Me - Chesterfield, Missouri

Due to the holiday & early closings, my friend & I decided on this place as new to both of us. There were LOTs of vehicles in the drive-thru, & ladies carrying out bags of food. Popular place. Great wall of windows. Menu on wall & ordered@kiosk. I'd never get the shake I got again, but I'm glad I tried it. Most expensive I have ever spent on one, & least tasty...BUT burger was yum My friend shared cheese fries. We both liked the sauces we tried. I'd totally get the garlic one again. I also look forward to trying the onion rings. Staff was friendly & helpful. Clean restrooms. My hubster has been wanting to try this place out for awhile, & I'm already looking forward to when we go read more

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This Shake Shack is way cleaner (and has friendlier staff) than the location in Central West End. Always friendly service, the place is clean, and the food is always good. Shake Shack is a staple when I go out East; glad that there's a nice one and it's closer. read more

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Its been a long time since I've been here. I came around 4pm on a Friday. No line in the drive thru but there were plenty of cars in the parking lot. I was able to order a soon as I approached the speaker. Staff was ok, usually wren you say you need a minute, someone would say, "OK, let me know if you have any questions". This person said nothing, haha. No biggie. Anyway, different staff person at the window and she was pleasant. The burger was pretty good. It had pink in certain spots which I don't like with my fast food burgers plus these are steak steakburgers. The fries are crinkle and I added cheese to them but the cheese was too thick for me. Fries could be cooked a bit longer too. I paid $17 for this combo which was way too much. Small drink with mainly ice which they should give a bigger cup for takeout. Looking at my picture from years ago, the value decreased. read more

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I haven't had shake shack in sooo long. I love that they have multiple kiosks to use. We were standing in what we thought was a line but there were multiple kiosks open lol Ordered 2 shack burgers, 2 fries, 3 shakes that cost roughly $60. That's pretty high. The fries were probably the most expensive thing although they were very tasty. They reminded me of halal guys fries. There's just something about them that makes them addictive. Idk what it was but I definitely wanted more! I was so full from eating half of the burger, 1/4 of fries and then half of my strawberry shake. The black and white shake was good but too much chocolate for my liking. I will most likely get the cookies and crème one next. I'm more of a vanilla girl. We shall we back! read more

Now we're not talking 5 stars like a restaurant out of The Bear but in the world of fast food this place is a ten. The shakes are delicious and they always have rotating new flavors. My current fave is the tiramisu. The burgers are equally delicious and they have beef, chicken, and a portabella option. This isn't just a frivolous delicious, this will be the best shake you've ever had. If a meal wasn't 5 bazillion calories, I'd eat there every day. Download the app to score a bunch of coupons for free food or order online on your way there to cut the wait. They don't have a ton of indoor seating but people are in and out fast enough that you won't have to wait for a seat. Plus once the weather gets nice they have a great patio set up. Or you could just use the drive through and eat it wherever you want. read more

Shake Shack Chesterfield - Chicken Shack and tiramisu shake - Burgers Near Me - Chesterfield, Missouri

This place sucks! The worst burger I have ever had In my whole life especially for the price, the fries were obviously from a frozen Walmart bag and the shake tasted like nut. i would rather have McDonalds then this dump. I'm never coming here again and I hope they go out of busines. I can't even describe how bad this food was and how much for 35 dollars read more

Food is always good and fresh. Fries are awesome especially with cheese and bacon. The shakes are also good. Service is quick and friendly. Seating inside and outside is comfortable. read more

Shake Shack Chesterfield - Chicken Double ShackBurger Cheese Fries Bacon Cheese Fries - Burgers Near Me - Chesterfield, Missouri

Recently tried the seasonal Thai Tea shake which is SO good, could rival one in Thailand! I cannot recommend it enough. Otherwise, solid experience with fast, hot food. I recommend the veggie shack burger to vegetarians! read more

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The burgers were great. Quick to use after ordering in the kiosk. Eating areas were clean and comfortable. Recommend trying it.

We had a large group come in around 9:30 p.m., which they were not prepared for. The manager and other workers were very kind and accommodating. The food was great. read more

I have been to this location on different days and different times and it's usually fairly busy. I haven't eaten inside yet. There is plenty of parking in their private lot. I really like the Korean fried chicken sandwich. The chicken is crispy with a generous amount of sweet and spicy Gochujang sauce. The cool crunch of Kimchi on top adds a nice balance of flavors to the sandwich. Their crinkle cut fries are top notch and it's hard to not finish them off before I get home. I have yet to try a shake. It's a favorite stop when I'm in the area. read more

Shake Shack Chesterfield - Korean Style Fried Chicken Sandwich combo - Burgers Near Me - Chesterfield, Missouri

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The atmosphere of the restaurant is fun and welcoming for any group. The brunch was delicious after running a 5K, definitely recommend the White Trash Screwdriver with the pear cider. Everything on the menu is delicious that we tried but definitely get Mommy where does bacon come from? If you are torn on options! Delicious!! Bacon was crispy and the pretzel bun gives it that something extra. When you need multiple menu options, definitely a must stop! read more

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Ordered a single burger, fries and vanilla shake - $17. The burger and shake were good. The crinkle fries (about 12 @ $3) were bland, over cooked and lukewarm. The meal was worth about $7 or $8 - tops. WAY over priced for what you get - especially the fries. read more

The food isn't great. The bun was cold and it didn't seem much care went in putting it together. Fries were made in oil that should have been thrown out five days ago. Are they victim of their own success? read more

Okay I love Shake Shack. I've only been to SS one time before and I forgot how delicious it is! I'm not in this area often, but my dad and I were coming back from Troy and decided to stop. So happy we did. Upon entrance there are iPads to place your order, I believe you can place it with a staff member at the register as well. I ordered a single cheeseburger with pickles and a side of fries, and my dad got a double with bacon, cheese, and a side of fries as well. You put your order in, grab a number to identify your order, and submit. We waited about 5ish minutes for our order. It was brought out by a staff member who was super kind and helpful. Order came in a fun shake shack bag and smelled amazing. My burger was fantastic. Smashed to perfection, juicy, and good quality pickles. The fries were crispy and cooked wonderfully. It was such a nice treat! The restaurant was clean and well taken care of. We will be back. read more

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We have heard great things about Shake Shack so figured we would give it a try. It was super late and when most places were closed, they were still open. We rolled in and the place was thumping. We used the self order. The thing that stood out was that you had to buy everything separately. No ability to package the deal. This made things expensive. The special of the current time is truffle so I figured I would try truffle stuff. There was no issues with our food. The place was just really pricey. Reminds me of California prices. For everyone to get a burger and a drink and split some fries, our cost was $75. For fast food, that is insane to me. We can get a sit down meal and be served. Not a quick meal. The truffle burger with the fried mushroom on it was edible. The truffle over powered it hard. Every bit just tasted like truffle. Nothing more. It was juice and oozed with cheese but I couldn't taste anything. Kids loved their burger and hot dog. Overall, the dinner was fine. The taste was a let down and the prices are insane. We spent $15 on just sodas. California prices is insane. I doubt we will be going back. Always down to pay for a great meal. If the burger wasn't a disappointment, would probably stop here every once in a while. read more

4-27-24 4:00 Late lunch for 2. Drive thru. Excellent facility. New. Super clean. Very unique drive-thru....impressive. Unique & interesting menu Shake burger - SAD....the burger was like leather & tasteless. I don't know what went wrong but the cook butchered it....:terrible!! Hot dog - my wife said it tasted like RUBBER. Very disappointing French fries - ok Drive thru service was very good. I know they are better than 2 stars but today was terrible. Sorry. read more

I didn't expect it to be so good. I got the Avocado with bacon single burger. Very good. I thought I would try the sparkling water since I have never had it before. I won't be trying it again. It's my opinion only. read more

Not worth the money. I was not impressed with the food at all. I thought the burger was dry and processed. Nothing special. Everything being sold separately and very expensive was a turn off. I can sit down at a decent restaurant for the price. read more

ALI was FABULOUS! I have food allergies and she checked and double checked for me to make sure I'm safe. Super attentive and kind. 10/10 recommend! Will definitely be back! read more

What a nice location in a nice little burger joint I came in and was probably greeted by three employees. That's what was bringing me on tonight and what they could get me to start my order. Since I never been here before, I did, ask them recommendations and instead of just listing off items they liked, they asked what kind of burgers I liked and try to get to know me on a personal level to recommend the best burger, which I thought was great. The food was delicious. I highly recommend ordering a double shake burger is what they suggested ultimately for me the food was hot fresh and the fries had this great flavoring that I am now craving. The ambience is pretty quiet it's more intimate I would say only inside because the tables are smaller setting between 2 to 4 people read more

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I went to the Shake Shack Drive-Thru on a weeknight. I wanted a hamburger but I also wanted to just go home. I ordered the double SmokeShack™ (Angus beef cheeseburger with applewood-smoked bacon, chopped cherry peppers, and ShackSauce on a toasted potato bun) and fries. I didn't really pay too much attention what was on the burger but it turned out to be very good. Also I asked for the fries crispy and they did it. Win win situation. I thought this was delicious and the customer service was great. I'll be back! read more

Shake Shack Chesterfield - SmokeShack & Fries - Burgers Near Me - Chesterfield, Missouri

The only reason I'm giving any stars is because the food is good. However, as a longtime Shake Shack patron in California, New York and places in between, this is hands down the worst service I have ever received and Danny Meyer himself would be appalled to know that the staff here have sullied his creation. We did the drive-through with the stupid pay-as-you-order machine, and the worker inside filled the order wrong. Back at the hotel we opened the bag to find the wrong food. Back in the car to Shake Shack. Girl at window said there's nothing she could do unless we order and pay for more food. That was a hard no. Asked to talk to manager. He looked to be about 15 and refused to make anything right. Wait, it gets better. I originally got a large order of spicy fries but they gave a small order of regular fries. When she gave us new fries she deliberately made them SO SPICY I was breathing fire and they were inedible. A textbook case of terrible customer service. Five Guys here we come. read more

My boyfriend and I loved eating here, until today. We went through the drive through, before we even pulled up we could hear the girl over the mic talking to another customer in a rude manner. We ordered, she was very unfriendly. Once we got our food I had ordered an Avocado Bacon burger, the burger had neither bacon or avocado. My boyfriend went inside to get it fixed. Once I got my burger now for the 2nd time I go to eat. The avocado was not peeled! I mean really? $20 for all of that!? We will not be returning! read more

Newly opened, if you crave a reasonable fast food burger and shake, SS is a decent stop. Ambience indoors feels a step up from other competitors (ie. Culver's or Freddy's), plus they have nice patio seating. Simple menu of burgers, chicken or hot dog, and ala carte sides of crinkle fries, freshly made drinks or shakes. Overall, a 3.25-3.5 rated experience for smiling and prompt counter service, freshly prepared foods, fast casual dining, family friendly with food served hot but tasted OK. Expect to pay $6-10 for burgers, total ~$10-15 for sandwich, fries and soda. Today we tried the single ShackBurger and Smoke Shack, plus some crinkle fries. I liked the ShackBurger as it came with tomato and lettuce garnish; their special sauce (mayo based) tasted a bit bland, so adding some mustard and ketchup helped. The Smoke Shack burger had smoked bacon and cherry peppers (touch spicy), but no other garnishes. The sauce was also lightly applied but the peppers had a nice zing! I probably could've asked for side tomato and lettuce, but wanted to try the food as designed. For burger rating, i'd give them a 3 (average); was solid but i've had much better. The crinkle fries were good portion size, served hot and crispy, but not salted too much nor particularly flavorful, so I added salt and ketchup to my liking. Ordered a Fifty-fifty (1/2 fresh lemonade and 1/2 organic tea) like an Arnold Palmer; served chilled and was refreshing, but you may want to add some sugar if you prefer a sweeter flavored beverage. Glad we tried this new spot, and think it makes a decent eatery if searching for a quick burger joint for dine-in, takeout or drive-thru. Enjoy! read more

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I couldn't wait to try this place. So, after the show we stopped here to check it out. Wow! This was the best hamburger I've had in a very long time! It was crispy, yet thick with a fantastic flavor! I loved it! The place is clean and our food came out quickly (they weren't busy.). The fries were excellent too. They are my favorite kinds of crinkle cut. I wish we would get a Shake Shack closer to home, but I will definitely be back! Great hamburger! They also have half and half, which I love. Half and Half being half ice tea and half lemonade. When you're still thinking about the food you ate two days ago, that's good food! read more

Shake Shack Chesterfield - Burgers Near Me - Chesterfield, Missouri

Drive thru, indoor seating, outdoor seating. Small line and it moved quickly. There appears to be kiosks where you can order. Outdoor seating was nice. In order of preference: Crinkle fries. Cooked to perfection. Light. Crispy on the outside. Tender inside. These were very good and tasty. Strawberry lemonade. Very tasty. I would get again. Cookies and cream shake. It was melting, good flavor but needed to be served colder. Single burger with shack sauce. The burger was just ok. It was good but didn't Wow me. There wasn't lot of flavor and there was more pink than my preference. Overall meal was fine. Service was good and they gave me stickers!!! read more

Shake Shack Chesterfield - Dinner - Burgers Near Me - Chesterfield, Missouri

For a burger joint it was good, the meat was fresh, the fries were crisp which I really like. It was a little expensive, for four of us it was over $80 dollars. read more

Food is good. Service is weak. I've used drive thru 3 times now, never get the order 100% correct and it takes FOREVER. Plus they don't talk to you. Every time I've been here, you give your order, pull around and then wait for 10, 20 minutes whatever with no one acknowledging you. Then finally someone approaches with the energy of someone that just got done f@&king and completes the transaction. Again the food is good, order is wrong and the experience is bizarre. Please fix this. read more

Take the SHAKE out of the SHACK! What we ordered vs What we got... the order (Strawberry donut shake)has confetti sprinkles mixed in and on top... it took a long time to get order then when I saw them add a splash of pink drink liquid on top I asked this is not what we ordered!? They said "oh, yeah we have no sprinkles so we basically were overcharged the speciality shake price for a Reg Vanilla shake with pink lemonade fruit juice splattered on top! Disappointing, we will not be coming back here for our Shakes or ANY ice cream treat! read more

Shake Shack Chesterfield - Burgers Near Me - Chesterfield, Missouri

Freshest food, clean and the bathrooms were the cleanest of any fast food I have been to in years.

We entered right as they opened. I just experienced a shake shack in Chicago for the first time and they were out of the avocado chicken so I wanted to try it here. I was not disappointed. It was excellent. My son loves the brownie shake. Service by the guy who brought it over was very nice. He offered napkins and straws. The lobby was definitly filling when we left. I'd go back wherever they are. read more

I'm very very confused as to why no one ever told me that shake shack is the greatest establishment to exist in current times. I have no words besides the ones I'm writing here. Holy Fuckin shit, If you haven't eaten this mug yet take your ass there and tell them jamey sent you. It will do nothing for you as they do not even know me but Maybe the accumulation over time will grant me access to unlimited cherry peppers on my burger cause those little fuckers had my soul dancin and my taste buds felt like macho man Randy savage when he signed the deal with slim jims. Very good joint 10/10 would recommend read more

Steak and Shake was the hamburger and shake chain with the best true American meal. Shake Shack is a spin off copy cat of the American Graffiti 1950s classic. My hamburger was good, fries OK, service very good with pleasant surroundings, but where's the chili?!! Ha! read more

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Is SS Bad? No, it's about normal for fast food. What gives it a 2/5 is the price. $10 for a fast food hamburger? My bill for 2 of us was right around $40. That's outrageous. The quality just isn't there, it was just okay. The fries, again. Just okay. Not worth $10 for a regular sized fry you'd get at McDs. I was underwhelmed especially after I paid $40 and got maybe a $20 meal. Won't be back. YMMV. read more

Waited for over 25 minutes for 2 shakes and an order of fries. Finally had to ask someone, and they had no idea what happened to our order. It took about 2 minutes to get our order after asking. So I'd say the service was good when it needed to be. Shakes and fries were good, so I guess we'll have to try them again at some point. read more

went thru the drive-thru, no line that should've been my first clue to go elsewhere. I thought they were just quick, WRONG! The chicken bites were a joke. I asked for a receipt. she told me it was in the bag. WRONG AGAIN! i was charged twice and didn't get a receipt. trying to get in touch with them is a bigger joke! save your hard earned money and go elsewhere. The 10-piece chicken bites were the size for a toddler! For $40 you can go to Sybergs and get larger portions for a lot less and their ambiance is way better. Left a message for the "manager" we will see if they call back. Doubtful! I will not be back, and I will tell all my friends not to patronize your establishment either. read more