Help! Is this real??? Is Chick fil a going out of business??? Where's the rest of my chicken?? They put a chicken nugget on my chicken biscuit! Supposedly this is a chicken biscuit now. How embarrassing. I'm glad I was eating alone this morning. I knew I should have gone across the street to Starbucks. read more

Chick-fil-A - Honey packet and hash brown for scale. Chick-fil-A Chicken Biscuit - Fast Food Near Me - Richardson, Texas

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My go-to chick-fil-a in Richardson. Using their mobile app, they're quick and food is fresh. It's your typically experience, within the red and white walls. read more

Okay, 3.5. Three-ish weeks ago, a solid 5. I'm not sure what happened, but they lost consistency. I eat here at minimum once a week because it's so close to my office. When I first started, it was always super hot, fresh, and full fries. All the sauces were there and the drinks tasted right. Like hitting all cylinders every time. The first thing I noticed was that my drink was flat and chemically. No biggie. One off. Then next time, the order (drive-thru) wasn't right. Plus noticing very skimpy fries and then nuggets as well the last 3 times I was there. It's just like everywhere else now, lol! Check your bag for accuracy and order large if you want medium amounts of fries and drinks. read more

Just went through drive through and they left my kale salad out of the order. Nothing more disappointing than half your order missing. Can't go back. Check your orders better. read more

Service refused during freezing temperatures because the management wanted to close early. They served 2 paying customers as they refused to serve me. read more

I love this place-as does everyone else in America. My favorite thing about this location is all the surprise rewards that get added to your account when you order through the app! The employees are always kind and patient and give service with a smile. Even when you come during a busy time, you'd never know, because they move so efficiently. #chickfilastan read more

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The food is always good here and it's really close to us. We ordered a pick up order on Friday and when I walked in the tall white guy in a red shirt completely ignored me and actually walked out from behind the counter and walked right past me. The Hispanic guy saw me standing there and walked up to me and was very helpful with getting my food. read more

Slower every time I come. Used to fast, hustling service. No more. 10 minutes to get food with only four people in line.

Have not been in years so wanted a quick bite. Got the biscuits mini - 4 small bites of chicken on mini biscuits. Line was long wait but staff was everywhere moving it along. read more

Chick-fil-A - Chick-fil-A Chick-n-Minis - Fast Food Near Me - Richardson, Texas

This location is awesome! Friendly staff. The drive thru is organized to serve numerous vehicles, which is great. You don't have to worry about waiting too long even if there are a ton of people ahead. read more

This location excels in the world of Chick-fil-A. It is run by people who take pride in what they do and it shows. From the demeanor of the employees, to the quality and speed of food/service to the way they go above and beyond for ALL customers. We repeatedly choose this location above the many other CFA options in the area. read more

Chick-fil-a, the home of griffinage scrawling bovines, can procure a chicken botty, and do so quickly to boot. That's one of the myriad reasons why it's no enigma that chick-fil-a is so epidemically popular for carry out. I love this franchise because I can simply seize my phone, wildly punch in my order, race to the locus, dash madly through the gates of chickenry and achieve nutrition. By completing the due process, I collect douceur towards my following orders. The employees are permanently polite, uttering the sacred 'my pleasure' whilst providing the citric ambrosia affiliated with chick-fil-a sans-cessation. The victuals themselves are not perhaps of the calibre afforded by some other establishments, but they are quite good nonetheless, claiming an honoured position in my personal pantheon of the crispy bird. read more

If they see this color they shouldn't serve it, first time I've had bad food from here and app won't let me refund unless I go way back to store read more

Chick-fil-A - Fast Food Near Me - Richardson, Texas

I ordered a Cobb salad. Some of the lettuce was very old and wilted. The service was friendly and swift. read more

I had to wait 18 minutes for a bag of ice during non peak hours & the order was only brought out after I called and asked them if they were having water problems smh. People act like Chick-fil-A has such great customer but that hasn't been my experience at any Dallas location. read more

Chick-fil-A - They finally brought it out 3 minutes after calling making the total wait time for ice 18 minutes - Fast Food Near Me - Richardson, Texas

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Pretty good, food came out really fast, took like 1 minute to come out, so that's a plus. Food tasted like any other chick fl a but it was hot, I recomend read more

They have good customer service but the food is made with so much inconsistency and they will always forget your sauces. Some times you will have your food made correctly. Sometimes you won't but the price will always be the same. read more

It was my first time in this location . I went there last week Tuesday 09/24. It was 8:45pm when I arrived to that location. The cashier told me they will close the dining room in 15 minutes and that they will give me the order in a to go bag. I said it was ok and it would not take long for me to finish 3 chicken strips and regular fries. It was 8:57 pm and the shift manager( I guess) told me to that they will close the dining room in 3 minutes and I had to finish my dinner. I said that I will need no more than 5 minutes to finish it. She repeated that I only have 3 minutes, with not a good attitude and left. 9pm she came back saying that they have to close the dining room . I felt very annoyed and uncomfortable that she kept pushing me to leave. Restaurants allow you to stay as long as you want even if you got there minutes before they closed. I know this isn't a restaurant but I didn't ask for 30 or 15 minutes, I just needed 1-2 minutes. And worst part is that they weren't even going to close the whole place until 10pm because it was only 9pm. At other Chick-fil-A's they allow you to stay until 10pm without any problems. In addition to that , my food was ready right away but I think they gave me refried chicken that was sit there for a while because didn't taste as usual. I'm never going back to this location. read more

Staff is always very friendly at this location and go above and beyond. Food is always fresh too.

I ordered about $50 worth of food, about 4 meals for delivery. A frosted bev was one apart of it. I understand contactless delivery but let the customer know when it was left at the door that way it's not sitting out there. The frosted drink is now melted heavy cream so.. that sucked. Ugh how hard is it to knock to let the customer know the food is being left out. Food is cold too. Probably bc it was left out and not notified when it got there. read more

My favorite Chick Fil A location; responsive, quick, and friendly. I've put in orders for my team at work before and they're always ready to go. Lines are super long because this location is still new and there's a lot of people in the area, but this location is very fast and efficient and I've never had a problem with the quality of the food read more

Chick-fil-A - Iced coffee original - Fast Food Near Me - Richardson, Texas

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It has been a minute since I ate at a Chick Fil A so decided to try out this new location for lunch. While they have a pretty big parking lot, I shouldn't have been surprised it was pretty packed right around noon. I saw some reviews mention tricky parking - the lanes are one-way and pretty big so guess thats a personal preference. I liked not having to battle cars going both ways as I tried to drive in/out of the parking lot lanes of a busy restaurant. The restaurant has some nice decorative touches inside - cool little freestanding counterstyle table in the middle with decorative lighting, and also a neat little counter to the side of register area where you could wait for your "to go" order. One suggestion would be to have some barstools in that area for people to sit as they wait? But I didn't have an especially long wait before my food came out , sooo .... And speaking of the food, havent eaten here in years so I don't remember - I ordered a spicy chicken sandwich with no pickles, and fries. My sandwich came with just the chicken breast on a bun!!!! No lettuce, tomatoes, condiments etc. So not sure if that is the CFA norm. Chicken itself was tasty (not spicy as I expected though), and the bread was soft. Wasn't bad. read more

Chick-fil-A - Cute little waiting area for your "to go" orders - Fast Food Near Me - Richardson, Texas

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I was extremely impressed by this particular Chick fil A as I arrived at lunch time and chose to attempt the drive thru rather than the parking lot. The cars moved extremely fast and the people I spoke to at the window were patient and kind. Even with a fake two-lane drive thru (merges into one lane after you order), they moved people through really quick. As with any drive thru when things move really quick I fear my order is incomplete or wrong, but it wasn't! They even remembered to include appropriate silverware, ketchup and the sauces I asked for. AND, bonus! I used my Chick fil A app and received a free side - thanks for the large fruit Chick fil A! I'm excited about this location even though the parking lot requires quite a bit of mental dexterity. read more

Chick-fil-A - LUNCH!! - Fast Food Near Me - Richardson, Texas

We ordered delivery for breakfast from this chickfila for my daughter's birthday last week. The order was accurate and quickly arrived. We enjoyed chicken biscuits, chicken minis, fruit cup, yogurt parfait, and chocolate milk- all were delicious and perfectly packed and delivered. read more

First time at this location but it won't be my last! This was really a great Chick-fil-A experience. From the moment we walked in we were greeted warmly by the friendly smiling face. Our order was taken quickly and before we had our change from the cashier another worker had put our order together and followed us to our seat to bring us our food. This Chick-fil-A located at 1400 renner Road at the corner of Renner and Plano Road is as good as Chick-fil-A gets. It was pleasant and not cold and sterile like mini Chick-fil-A locations. It also had a really nice outside patio area. The employees were all in their places keeping the place clean and orderly. This visit definitely read deemed Chick-fil-A in my mind after my recent visit to another location that could take a few lessons from this location! read more

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I came to ordera bowl of soup and a shake for The Wife and a sandwich for me and Madison took my order. I was ready to dip my credit card and I noticed she was punching in my order again. I was a bit confused and she took my payment, then she said, "I went ahead and put it in as a meal with the soup as your side; it'll be a little cheaper that way." This is indicitive of the kind of service you'll get here. They always treat us right and always do what's in the best interest of the customer. It really doesn't get much better than this. No need to go elsewhere, Chick-fil-A has got you covered. read more

The two girls working last night were apparently too busy chatting it up and were not in their assigned work stations at the drive thru. As such, ended up waiting 20 minutes inside thinking the drive thru was closed which I also thought was weird. On top of completely butchering my name when the order came out, ended up with the completely wrong order. How do you mistake chicken nuggets for southwestern salad? After asking 2x to confirm? Like seriously. Would be advantageous for management to provide training to the teenagers working the drive thru lane to get off their phone every now, accurately take customer orders, and wish their customers well. Very rude employee, drive thru lane #2 last night (2/10/2022). Never coming back here again. McDonald's is right down the street! At least they ALWAYS get my order right.. smh ‍ read more

Ordered my food on the app for curbside Got the food, needed more dressing for my salad I honked the horn for someone to come out, no one came out but they saw me. Fine, no problem I go to the drive thru and there are 4 people there taking orders I assume. There's a car in front of me which someone was helping them. A truck pulls in after me and one ladies told him to pull around to the 2nd stall. Car in front of me pull off and I start to drive up, the same young lady goes to sit down. I then reverse my car bc she clearly doesn't want to help me/take my order. I drive around just to get in line and she come running over to ask what was it that I needed. Only dressing for my salad. Please hire people that actually want to work/be at work. Terrible experience at this location today read more

Overall (5.0 stars composite score): In a sea of amazing Chik-Fil-A restaurants, this one manages to shine even brighter than all the rest. Food/Drink (100% 1.5 star total): Solid food and drink that you have come to expect from the "Eat more chicken" chain. I'm a sucker for the spicy chicken sandwich with lettuce, tomato, and multi grain bun. Service (100% of 1.5 star total): Shout out to Joey and Thomas. Joey gives you the radiating smile and a warm hand shake. Thomas brings it home with a smooth delivery to the table. Staff here is really happy to work here and the good energy is infectious. Value (100% of 1 star total): Chik_Fil-A is always the more expensive choice in the fast food industry, but they really back it up through a mouth watering product that's consistently made quickly. Add great service and a clean environment and you can see why people are willing to pay more. Atmosphere (100% of 1 star total): Bathrooms are clean and smell great .  Baby changing tables make it easy for busy parents to tend to their little ones.  Good, solid WiFi and a sweet little kids' play area rounds out the offering nicely. read more

These fools never seen a colored boy in a beanie before or something. Just because I don't dress like a UTD or an SMU student doesn't mean I dont belong in the area. I knew what a #4 four count meal was before these fools knew how to drive through a drive-thru. These little queens can't talk to me the way they talk to other customers. I dont stare at people much but for some reason the drive-thru here always gives me the side-eye. How about a 'my pleasure'? Food can be a hit or miss, most times my tenders are dried out or barely even come out to 4oz (yes, I keep a food scale in my car with the tare weight of the packaging) read more

Always great and friendly service at this location, went for a breakfast today and Aiden was so kind and personable. Got my food in less than 5 minutes. I always use my app which is a plus when it comes to rewards and little perks to keep you coming. Love Chick - Fil - A read more

I ordered the deluxe chicken sandwich. What's up with the baby bun? Looks like the McDonald's dollar menu. Come on chick fil a.

This chick fil a is wonderful! It was recently built, has double Drive thru lines. Very trendy and modern looking, for a chick fil a. Lines are long as any other chick fil a, but something that surprised me was when you go inside, they have all the high chairs really clean with a kids menu and plastic bib. They are really fast with service and very friendly! read more

Chick-fil-A - Fast Food Near Me - Richardson, Texas

Never have I EVER in this history of me eating Chick-fil-A have I experienced a bad meal until the last two times I ordered at this location. My sandwich was over cooked and super crunch both times, and these visits were at least a week apart. Not to mention the last two times, cars were wrapped around the building and not moving. This location has a habit of allowing the car at the window to wait of their order is not ready and give everyone else their order. I know other locations do this as well, but I've never had to wait as long as I did today. I think I'm good on this location which is sad because it's right around the corner. read more

Honestly the BEST Chic Fil A I've come to! Service is fast and if they take "too long" they compensate for it. Food is always fresh and staff is always nice. 10/10 recommend! read more

Super excited when I saw they were building a CFA super close to me but disappointed by the service. The restaurant is kind of tricky to get to, granted its a corner store but the entrances are super specific which is a hassle, it's like a maze trying to get into this place. They have 2 drive through lanes which is nice to make it goo faster but the people who take the order take forever to answer their microphone and often get the order wrong when repeating it back to you. In the morning they only have one lane open which is also annoying when the line is super long and you know people are going to work so taking 10 minutes to get your order isn't an option. The size of the restaurant is just like any CFA location, they do have a white play set for the kids which I thought was interesting considering white gets dirty easily. The drive throughs menu is very bright so things can be seen clearly plus when one of the lanes isn't open there is a red signal sign and a cone right infront of it. I really enjoy the CFA cones but when I ask for a large ice cream cone I would like a large ice cream cone not some lopsided about to fall off small ice cream cone. It seems silly that it s pet peeve of mine but when it comes down to business it the little things that matter. read more

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This is by far the most consistent Chick-fil-A I've had in Texas. I even make an extra trip passed the one closer to me

I'm a big fan of Chick-fil-a, and this location is my new favorite! The employees are professional, friendly, and work fast. They also keep the restaurant clean, which is so important to me. I ordered my food at the drive-thru last week. (Sidebar..I have to mark my calendar for next year and remember that July 11 is Cow Appreciation Day). The manager at the window was so courteous. I haven't eaten at McDonald's in years, but when I used to eat there, I loved the biscuit sandwiches. Well, I have a new reason not to miss McDonald's biscuit sandwiches. I tried three of Chick-Fil-A's breakfast menu items so far this month. I wasn't disappointed at all! Most recently I had the sausage, egg and cheese biscuit. Is it unhealthy to eat this once a week, every week? read more

Chick-fil-A - Ready to unwrap something good! - Fast Food Near Me - Richardson, Texas

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My favorite go to for a chicken sand which but it looks like the one in garland has gone downhill food is always cold fry's always half way full read more

This Chick-fil-A is always top notch level of service and care! They go the extra mile.