This McAlister's has a spacious, modern interior. The long line moved quickly. Everyone in my party ordered the you-pick-two option. I love that 1/2 a spud is a choice, along with sandwiches and soups. It's fast casual, but in my opinion, taste beats Panera and price definitely does. They at first mixed up one of our orders, but quickly corrected it and with a very friendly attitude. Definitely a great spot for a quick and reasonably priced lunch if you're in the area. The pecan berry salad had yummy candied nuts. The chicken tortilla soup was pretty good, but I think I like their veggie chili even more! Can't go wrong really with McAlister's! read more

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I received this sandwich from a friend and they ordered it to go. I have never had McAlistair's before in my life. I expected this to not be good and kind of like a typical sandwich. But why was I surprised by how good the sandwich components came together. It had this like honey mustard sauce that made the sandwich not try to eat. It had a good amount of meat and veggies, and was overall really well balanced. read more

McAlister's Deli - Sandwiches Near Me - Plano, Texas

I've always enjoyed McAlisters so whenever I'm in a town with one I tend to stop in. It's always fresh and the sweet tea is always delicious. The grilled cheese was OK, could have been better. I should have chosen one of their fancier sandwiches because my friend got one with turkey and jalapeño and it looked amazing! read more

OK, after 11 yrs we got back to this new location. Lots and lots of competition for casual lunches in Collin county. Pretty sure this McAlister's was located several blocks north of current location. I think they occupy to old Container Store location. Anyway great food and service. We both got the pick two and it was plenty of food. Lots of other customers there for lunch and take out. Don't be concerned about ratings on Yelp. Google reviews much better and higher star rating. Very nice interior layout. Just like before but with new stuff. See photos. Hot sunny days try to park on north side for shade without blocking take out parking spots. read more

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The food was good, a nice solid sandwich. One person in particular who was a delight to talk to a know, Gordon. He has the nicest personality and demeanor to us and the customers around us. He made our experience at the restaurant very welcoming and getting to meet him. Much respect to the McAlisters management and great staff. If I were a Texas resident I would come back purely for the hospitality. read more

This is my second attempt to get my wrap... I have ordered the same thing a few times and have gotten something different each time. They greet you when you walk in, but then are kind of half checked-out. read more

McAlister's Deli - Garden Fresh Turkey - Sandwiches Near Me - Plano, Texas

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First off, i always come to this location and i usually don't have issues, but the manager here at this location is rude. the food quality im disappointed because they burnt my sandwich. Not greeted too read more

McAlister's Deli - Spicy Southwest Chicken BURNT - Sandwiches Near Me - Plano, Texas

Service was pretty nice but there was a baby crying the whole Time.The food was so hot that I couldn't eat it. read more

McAlister's Deli - My food - Sandwiches Near Me - Plano, Texas

I have eaten at the Terrell location twice. Both times it was delicious and I had no complaints. The soup was fresh and hot and the pie was , well, it was so good I had to share it with my girlfriends. The second time, I ordered the Savannah Chopped Salad. I will be ordering it again next trip. The lettuce was a mixture of different greens, chopped up just like I wanted, chicken was tender, I loved the nuts and cranberries.i normally order the Chopped salad from Maggianos in Dallas. This was just as good. read more

Staff wasn't professional, and didn't make my food right. The employee I had was rude and didn't seem cordial.

Been here twice and I've really enjoyed both times! They have decent deals on the app which is why I went. Was super yummy and lots of flavor. I've not typically a baked potato girl but WOW theirs is really yummy and flavorful. Service is fantastic, there's one guy at this location that doesn't even look like he works there but he's so chill and nice. Inside it's clean and I like the no contact order idea, helps when the line is long. read more

McAlister's Deli - Cesar salad, half a baked potato, full baked potato - Sandwiches Near Me - Plano, Texas

My girlfriend wanted to take me to lunch on my break so we went to this Mcalister's. When we walked in it was swamped with people but we decided that it can't be that long for food and my break was an hour long. After we ordered, we were given a number and sat patiently. We waited 45 minutes before I had to ask for a refund because I needed to return to work. We never received our food, an apology, or a reason as to why our food was taking so long when it was just two sandwiches. Don't come here or if you do, don't come during lunch time read more

I've been here twice so far and i definitely plan on returning. The food is always delicious, freshly prepared, and well portioned. The staff is beyond amazing and always so nice! Make sure to get the black cherry lemonade! read more

Absolutely love this deli. We had one where I went to college in MI and I was so excited to find them down in Texas. They have the best chicken Caesar wraps! They are large wraps with a good amount of chicken (many places barely put and chicken in salad wraps) and perfect amount of dressing. You get a side with the wrap which I usually get the mac and cheese since its so creamy. Great prices for the amount of food you get. Ordering online is very easy and quick. The only reason I didn't give 5 stars for this location is due to the curbside pickup. There is no designated pick up spots like it says there is supposed to be. When I got there I said I arrived and stated my car however, we waited 20 minutes for someone to come out and no one did. Ending up going inside and it was just sitting with the pick up orders. If you don't actually do curbside then please do not have that option online. read more

Upon arrival I was quickly greeted by Christopher the assistant manager. He was quick pleasant and very helpful with the menu. It's been years since I've been to a McAlisters and boy just under service alone I've been missing out! From someone who has been in the retail business for many years I can appreciate service very much. Way to go Christopher and the team at McAlisters in Plano! read more

No fries! Ah, what a nice change for a fast food eatery. You can actually have your sandwich with steamed vegetables or salad. Don't get me wrong, you can still find fattening options here (potato chips anyone?), but you might be more likely to choose something healthy and delicious. We don't normally visit this location in Plano, but we were pleasantly surprised at how quiet it was. I think we must have just missed the lunch crowd because a few of the tables still hadn't been cleared of debris. Thankfully there were still lots of clean tables to choose from, including one by the window. It's mostly just parking lot and freeway to look at, but that is pretty much par for the course in the DFW metroplex. I ordered a Jalapeño Turkey Crunch with a side tomato and cucumber salad. The sandwich was fantastic! I was tempted to return to the deli today and get the same thing again. It had just the right balance of each ingredient. The jalapeños provided a bit of heat. The avocado chunks were cool and creamy. At first I thought the crunch was the super thin layer of bacon on the sandwich, but it turned out to be perfectly placed potato chips that didn't overwhelm the sandwich. Even the bread was scrumptious. It was super soft and easy to tear off with every bite. The jalapeño cooked into the bread complemented the sandwich. Sadly my tomato and cucumber salad was not as good. There were too few tomato chunks, and the pieces that were there, were quite large. The oil/vinegar/balsamic sauce that they were swimming in did not seem fresh. I immediately regretted not getting the steamed broccoli like my hubby or even a soup instead. My husband's french dip looked amazing. He had no complaints. Matter of fact there was no conversation because he was busy enjoying his meal too. The young man at the register was helpful during our meal selection and afterwards when we asked for drink refills of tea before departing. While we might not return to this particular location, I will definitely return to McAlisters to order this sandwich. read more

McAlister's Deli - Jalapeño Turkey Crunch - Sandwiches Near Me - Plano, Texas

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Ordered my lunch to go thru the app. The app needs to allow for notes. I wanted sour cream on the side and my half tea/lemonade with no ice. When ordering there's not a place to put these notes/customization. When I arrived to pick-up my order it wasn't out on the shelf. So I had to get on the ordering lunch line to inquire about my order. The young lady on the cash register did not seem happy to be at work. Customer service is everything especially when working the cash register. I've been a cashier in retail and entertainment. You serve as the face of the company. When I asked for my order she went to the back to get it. I informed her of my 1/2 and 1/2 drink with no ice. Once returning to work from my lunch break, excited to drink my 1/2 tea and lemonade at the end of my work day to discover it was tea. From the taste it was 1/2 sweet 1/2 unsweetened, so disappointing. read more

McAlister's Deli - Sandwiches Near Me - Plano, Texas

We had an amazing time here. The food was great but the kindness of Jacob, Liam, Phillip, and the team was PHENOMENAL! God bless them!

Christopher is always there when we come and is incredibly welcoming and friendly. Food is great and tables are clean.

Good stuff. 13 layer club sandwich and carrot cake. Delivered by Uber Eats ahead of schedule. read more

McAlister's Deli - A close up. - Sandwiches Near Me - Plano, Texas

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Placed my pickup order at 12:47pm and got the email that it would be ready at 12:59pm. I got there around 1:05pm and my order wasn't even ready.. After about 10 min, I had to continuously ask the staff where my order was. They would say they'll check on it but never came back with an update. It seemed like the staff were avoiding the customers who were waiting for their pickup orders. After an hour of when my order was supposed to be ready, I asked for the manager to cancel my order and a refund but he said he couldn't do that the register since it was an online order and would need to email it out. That's when my order finally came out... The manager blamed it on lack of staff and the rush. I pointed out that dine in customers that came in while I was waiting for my order got their orders before me. The manager told that's because dine in customers are prioritized... I guess it's okay for pickup customers to wait an hour or more.. The lack of staff and rush should not be an excuse given to customers. read more

I got the Turkey sandwich and the pecan berry salad choose two option. The salad and especially the dressing was so good with a good amount of salad toppings. We got this for my work team to go and it came through smoothly so definitely a solid lunch spot in the area. read more

McAlister's Deli - Sandwiches Near Me - Plano, Texas

When I went I ordered a Reuben, but the person who brought it to my table called it a New Yorker, which has ham in it, causing some confusion (I do not eat ham). It was a Reuben but I was freaked out for a minute or two. I also asked for spicy brown mustard and received yellow mustard, so some quality issues.... but the sandwich itself was good. Also, this may be a tad nit-picky, but my plate and bowl hadn't been wiped and looked dirty when they were served to me. I'm sure it wasn't dirty, but maybe the person who was plating could be more careful and try to be neater? It just didn't look appealing. read more

McAlister's Deli - Reuben with a cucumber and tomato salad. - Sandwiches Near Me - Plano, Texas

Was in the area doing some last minute shopping getting ready for the holidays and it was time for lunch. Ordered the club sandwich with steamed broccoli as my side. I usually split a sandwich with the hubs and the food portion was perfect to share. The sandwich was good and the side of broccoli was perfectly steamed and very very good! read more

McAlister's Deli - Club sandwich with a side of steamed broccoli - Sandwiches Near Me - Plano, Texas

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Chicken Tortilla Soup I ordered a bowl of Tortilla soup to go and the container was 3/4 full and only slivers of chicken in the soup. The soup is creamer than I'm accustomed to but taste very good. The young lady that took my order was more concerned with the customer waiting to place his order than me ordering because she knew him by name. I felt dismissed. read more

McAlister's Deli - Chicken Tortilla Soup - Sandwiches Near Me - Plano, Texas

Fast service, delicious food, and very good sweet tea/lemonade. I would definitely come again!

Don't waste your time. I put in an online order to pick up in store and when I came in, there were 5 other people waiting for online orders. Including one woman who had been waiting for 30 minutes for her food and had to ask for a manager to get it brought out. These are cold sandwiches we are talking about. I finally also asked after waiting 25 minutes and my food was brought right out... makes me wonder how long I would have been sitting there if I hadn't said anything. The sandwich itself was meh. Skip it. Pick something else. read more

This place is going downhill. Almost every order lately has been messed up. Today I ordered three salads with extra dressing. Got zero dressing for any of them. Ordered full sandwich and got Half. After tipping 15% and driving in my car to get it to come home and find my order wrong is inexcusable. The lettuce on the salads was limp and not fresh either. I'm done with this location. read more

Really disappointed with this Mcalisters. I've been here three times now and every time there is bad service at the register and the food comes out painfully slow. I have never received my food in less than 20-30 minutes even when i'm the only one in the store. read more

It's really difficult to find a good reuben sandwich in our area. Jason's Deli used to be my go to place, but their food has gone downhill since the pandemic. Fatty meat, missing food items, etc. I tried Cindi's NY Deli and their reuben was just awful and nothing like I had when I dined in years ago. Jersey Mike's had a great reuben but stopped offering it. Lo and behold I come across McAlister's Deli and I have to say it was a great reuben. I'm only nicking them one star because delivery orders should put the sauerkraut and dressing on the side so the bread doesn't get soggy. Luckily, mine was ok. I also ordered the chili and it tasted great! I'll be ordering from here again. read more

I should have read the other recent reviews before ordering from this location. I ordered delivery and received an email that it would arrive in 40 minutes -- it took 1 hour and 20 minutes, with no communication from the restaurant in regards to the delay. Our order was incorrect. None of the substitutions were accommodated (BEWARE if you have food allergies), pickles on the side were missing, and the drink arrived with no straw. The cherry on top was the delivery driver placing the bag and drink so close to the front door that it couldn't be opened without spilling the drink. $30+ for 2 sandwiches and a drink was not worth the headache. read more

Looking forward to a delicious meal. Took over 30 minutes for a French dip and a Rueben. Both sandwiches cold. Broccoli cheese soup cool. Manager is replacing the meal. 7 minutes to replace it. Food delicious. Worth the wait. Sandwiches are huge. read more

McAlister's Deli - Ruben with corn beef + Pastrami - Sandwiches Near Me - Plano, Texas

Always loved your food. We tried the mobile order last night because we were in a bit of a hurry. Had to be somewhere at 7pm. The app and the text sent to us said our food was ready at 6:40. We arrived at 6:40. It was not busy. Maybe 10 people there total. We did not recite each each our food till 6:50. And then had to remind you about our drink order. Also, one sandwich had no cranberry on it. Had asked for extra through the app. It appeared to me that they didn't start my order until I got there and they asked my name. read more

Good solid deli food. Very crowded during weekday lunch, but the counter staff appeared to handle everyone quite efficiently. Good selection of salads, pastas, and sandwiches. Got the half muffeletta with chips and a drink. Runs you about $10-11 dollars. Given a number that you place in a elevated holder and the wait staff brings the food out to you. Given how crowded it was, I expected to have to wait a bit, but quite pleasantly surprised when the food came out quickly. Food portion and quality were very good. Pleased with my first visit. read more

McAlister's Deli - Main seating area - Sandwiches Near Me - Plano, Texas

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Dine in during peak lunch hour. Line backed up to the front door with one person taking orders. Witnessed customers leaving because of long wait to place order. They are advertising soup not available. Food is good, just need patience dealing with placing order. read more

I love McAlisters but for some reason this location in Plano is just off when it comes to taste. One time I found a hair in my salad. I haven't been back to this location since. The one in McKinney off of eldorado is fantastic! Service staff is always nice. read more

Eh. It's not my first visit to McAlister's and this particular location failed to impress me. Service was prompt and friendly and fast. Food is what killed me. The sandwich lacked flavor and condiments like mayo and it was really dry. The front lady that took my order forgot to ask me if i wanted pickle on my sandwich. The kid's menu pizza literally look like a flimsy french bread with some sprinkled cheese on top. My son declined to eat it. I can probably make much better sandwiches in 5 mins. read more

I came from out of town for work and I eat at my local McAlister's almost daily and I must say, this location did not meet my expectations. The lady who took my order was not friendly, my food came out wrong, they fixed it very quickly, but my sandwich only had one tiny pile of meat on one half. I would not come back to this location when traveling again. read more

McAlister's Deli - Sandwiches Near Me - Plano, Texas

Soooooo good! Just left. Experienced GREAT customer service and food. Had the sweet chipotle chicken sandwich and Pecanberry Salad. BEST salad I've had in a while. Craving more! read more

Unfortunately not up to McAllister standards. Great customer service at the front was non-existent. They also had one of those machines where you order yourself and it just sucked as well? The drinks , water and Dr Pepper, both tasted off? How is that? The ambiance is weird - it's like brand new and not "homey" or "cozy" at all - food was fine tho but just wasn't good enough for me , since I'm so pretentious? read more