Let's start with the GOOD! Stopped in for a quick lunch with my mom. The customer service was GREAT! The employees were truly friendly, helpful and I was impressed. My order came out quickly. Service gets 5 STARS Food...So I shared the Ciabatta Cheesesteak Sandwich with my mom. It was actually tasty and flavorful. The bread was soft and the steak was tender. We were happy with the results. It was our first time eating this. It tasted better than it looked. 4 STARS Next up we shared the Bacon Bravo Turkey Sandwich. This use to be my favorite. It was truly disappointing. The bacon was nonexistent, the sandwich was dry it needed more than a drizzle. We didn't care for it at all. The presentation was great, but this sandwich was lacking. 2.5 STARS The lemonade use to be so good. It tasted like water with a splash of lemonade. 2.5 STARS The chips were good and provided a nice crunch. So overall the food and drink were decent. I wish we would have only picked the Ciabatta Cheesesteak Sandwich. Overall 3 STARS Ambiance was ok they desperately need someone to monitor the dining room. This person could and should make sure tables are clean. The floor/carpet was dirty from people dropping food. Napkins that were dirty were on the floor. It wasn't the best. 2.5 STARS I left with mixed emotions as the customer service and steak sandwich were great. However, the ambiance of the dining area was lacking. I'm still a fan, but I think Panera is slightly going down. Ingredients are shrinking and costs are pricey for the quality. read more

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Two pick 2s and then sharing a drink because this meal is already $38. The salad is hot and barely has any dressing in the cup. Really disappointing for the amount I spent on it. The only redeeming quality getting this store 2 stars is the girl putting the orders together was very sweet. read more

Panera Bread - 2 pick twos. - Sandwiches Near Me - Richardson, Texas

I visited with a few coworkers to eat and complete a project. We had breakfast and lunch here. The service was amazing - they were extremely kind. We had a group of 4 of us and all of the food was rung up on one order - everything came out correctly. The entire team was nice, you can tell they take pride in their location. There is ample parking and ample seating. I would stop in again! read more

ate the whole grain bagel and got food poisoning??? are you serious???? i thought it was supposed to be healthy but panera clearly gives not a single care in the world. screw panera all the way to hell. read more

Food was great! Used the kiosk to order and make customizations. Also it's easier to use the kiosk to order if you don't know what you want bc you can see pictures and descriptions of everything. My friend ordered an OJ that didn't taste right and the employee there was very helpful and replaced it. Love Panera and will be back for sure read more

Panera Bread - Half Green Goddess Chicken Cobb Salad and Homestyle Chicken Noodle Soup - Sandwiches Near Me - Richardson, Texas

Great salad selection and always good customer service. This is my go-to place when I want a fresh sandwich or salad.

I ordered online for delivery. The driver dropped off the wrong order. I ran after him to give it back to him. He spoke no English so I could not determine if he actually had my order. He showed me his phone and the address listed was a different street. I contacted Panera and the best they could do was offer me a $20 credit toward my account. I have tried to use this "credit" multiple times and it always says "code not valid". Customer service is a joke and I am out my original order. Do not recommend. read more

The supervisor is rude and totally against Panera customer service cordiality standards.

The drink station is dirty. The bread from my sandwiches were hard. The manager wouldn't fix the situation. This branch has gone downhill.

Yummy chicken noodle soup when I needed it. The egg noodles and clear broth hit the spot. A little salty but still healing.

This is my "go-to" Panera. For lunch I always enjoy the broccoli cheddar soup along with a half sandwich or salad. I love the piece of crusty French bread that comes with the soup. It's fun to tear pieces of bread and then dip them into the soup. So yummy! I like to order ahead in the app and then go to the rapid pickup shelf to pick up my order when I arrive. I have tried doing taste tests of other broccoli cheese soup alongside the Panera version and Panera always wins! Keep up the good work! read more

Panera Bread - Panera Bread located just east of US 75 on Campbell Road. - Sandwiches Near Me - Richardson, Texas

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I love this Panera. Kind and expedient service. I was here a lot when they had their "sip club" promotion going. Manager once gave me free cookies when I came in closer to the end of the night, which was awesome. Great food but expensive. read more

Panera Bread - Tomato Soup and Grilled Cheese - Sandwiches Near Me - Richardson, Texas

We received great service, we were greeted upon entering. The cashier gave a good recommendation on a soup to try. We received our food fairly quickly. My family and were able to find a comfortable booth to sit in and enjoy Sunday lunch together. The restaurant level was nice, so we could hear each other as we held family conversation. read more

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What a disappointment. I haven't had Panera here in Dallas and lived here for four years. Before that I was a Panera regular in Chicago and Boston. I was so excited to order and have a cinnamon crunch bagel. I can't believe it's a bagel that has been cut in half and it doesn't have the same crunchy cinnamon topping. It's just like a Muffy isn't really a muffin top. A half a bagel that's made into half a bagel isn't really the same as a bagel. The chocolate chip cookie was good. So disappointed that they have retired the sourdough rustic loaf bread. I didn't see any shortbread cookies on the menu. The poppyseed salad was still very good. And the cappuccino was good. But I'm really bummed out about the bagel and my other favorites. read more

Panera Bread - Cinnamon Crunch Bagel - half?? - Sandwiches Near Me - Richardson, Texas

Recently ordered the chicken bacon parmesan sandwich is yummy! And the service at the location at Campbell and 75 is very friendly & helpful. read more

I don't know if it was the owner or someone else, but I forgot my wallet and he gave me my meal for free. it's clean and lively and food is good too!! read more

Panera Bread - really clean dining area!! - Sandwiches Near Me - Richardson, Texas

Dreadful experience 10 minutes to order a single bagel. After doing this I realized their bagels are in bags...they are not baked here. I should have known then. 10 minutes for them to simply cut it and give it to me They give GENERIC cream cheese! And don't even spread it on the bagel WTH?!?!?!?!, So for 20 minutes of my time, and $4, I get a store bought quality bagel with cream cheese inferior to store bought I won't ever go into Panera again for a bagel. You should not eithe read more

Ok I have been to this location several times so I guess I should write a review (I am the duchess after all lol, at least for now). Panera is a solid spot for me, mostly for a quick breakfast, with an occasional quick lunch stop. I like that there are options to pick items from the fresh baked section (breads, bagels, pastries, cookies, souffles etc) or have them make you sandwiches or even some pasta options. What prompted my review this time around was trying the Pink Ribbon bagel they are offering this month (October 2017) in honor of Breast Cancer. In the shape of the signature Pink ribbon - what a delightful mix of flavors - cherry chips, dried cherries, honey, vanilla, and brown sugar - but just like wisps of flavor so it blended deliciously and was not too overpowering-ly sweet. I got mine with the honey walnut cream cheese but I ended up munching on the bagel by itself. I have tried several different bagels, sandwiches, soups in the bread bowls, soups without the bread bowls, pastas, and salads and they have all been pretty good when I need a quick breakfast or lunch. I love that I can order online and pick up on the Rapid pick up shelf by the time I get to the store. Or, if there is a line, the self check out stations are very easy to use. Now this location offers delivery as well so even better. My Panera Rewards - their free rewards program - always gifts me with great rewards. I have gotten free bagels for a month (one each day) a few times, and some pastries for my birthday. Will def keep Panera in my rotation for quick bites. read more

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Good food and service. Came here this morning for the egg white avocado bagel. I was a bit disappointed because they didn't have the everything bagel which was my favorite but they had other good options too. They have the best oatmeal too, I never had anything like it. I love a good oatmeal in the morning with berries and nuts. They got me hooked at that. read more

This was the third time in a row that I ordered food online and they missed part of my order. Thought I would give them one more chance because I enjoy their food. After requesting that the double check the order to make sure they included everything, they still forgot the bread bowl for my soup. This is the second time they have done this. I am very disappointed. read more

Cant believe the tiny salad I received today for $11....the quality was ok, no more than average , and the people were very nice, but to spend 11 dollars on a salad that looks like this is highway robbery. Won't be back.. too many other options. (And half of an extra small egg? Wow. Thanks.) PS What is this Panera, about a 95% markup? read more

Panera Bread - Sandwiches Near Me - Richardson, Texas

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I used to love Panera but I feel like in the past year the quality of the food has gone down along with portion sizes while the prices have gone up, whats up with that? This location in particular is always busy during the work week since there's tons of businesses around and no matter what, the place always seems in disarray and it's hard to find an employee who seems to care. I went the other day and ordered a Pick Two meal and it was $13. Say what??? No thank you, Panera. read more

I came in late night and close to closing time. I was hoping for a chocolate chip cookie. The two gentlemen at the register where incredibly friendly and helpful in finding the "doughy-est most undercooked one" they had. Not only did they have a nice selection but they had fresh cookies, hot out of the oven! I was so pleased with both the service and quality of food here. Panera keep hiring great guys like this. I wish I remembered their names. One was a redhead with beard. read more

Panera Bread - Sandwiches Near Me - Richardson, Texas

Can never go wrong with this place. Food is always great. I did an online order once and for the family pack. My salad was missed, which of course was the main reason we got the deal, but they gave me credit, I ordered two more salads and it worked out. My family and I are big fans. Broccoli cheddar Mac and cheese is my weakness now, along with their Mac and cheese in general. Great sandwiches, salads and soups. Just all around deliciousness! read more

My boyfriend and I have been ordering from this location for about a month and a half. I've only ever been to the Mesquite location, and their service and food is delicious, so I expected the same from this location. My boyfriend owns a business in Richardson, so we would order dinner from this location since it's the closest one to us, and the first few times we ordered was fantastic! The only downside is that you pay $5 for half a sandwich about the size of my hand, and I have super small hands, lol. The last time we ordered from this Panera was in July, and we ordered a large mac and cheese with 2 french baguettes. They had one job... and they got our order completely wrong. I didn't want to write a review because we thought maybe it was a one time thing and maybe it was a bad day. Instead of our items, we got a bacon mac and cheese, and two burnt baguettes. I kid you not, we banged it against the table and it was just not fun trying to eat it. As for today, I placed my order at 6:20, and I received an email and a text message at 6:37 letting me know that my food was on the way. I didn't hear from them until I called AN HOUR LATER. I called the manager, and he said the delivery guy claimed that he gave me a call to let me know that he couldn't deliver because he locked his keys in his car, but he DIDN'T give me a call at all. So basically, moral of the story, I won't be ordering from this location ever again. I hate to write these kinds of reviews but it just irks me that if I never called, I would have never received my refund or a call. read more

Panera Bread - And this is what loads when I click to track my panera order. - Sandwiches Near Me - Richardson, Texas

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As many times as I visit Panera, I'm surprised I have never left a review. This location is very close to my office. They recently updated this location with self service kiosks. I never use them especially since they're not set up to take your keychain panera card or a gift card. Recently, I was alerted $5 would be placed on my panera card if I use the rapid pick up online ordering system. I placed an order for the $4.99 bbq chicken flatbread using the online ordering system. My confirmation advised my order would be ready at 1:08pm. Sure enough, I walked over to the pickup line and there was my food sitting in a bin (receipt with name taped to front of bag). It's never been easier than this. The simplicity of this worries me a bit as anyone could pick up my order and walk out. However, this will be my method of choice when it comes to ordering. My flatbread exceeded my expectations. Now if Panera could update the horrible parking here, that would be awesome. I either take a super early lunch or a super late lunch as I know parking will be impossible during peak times. One time at a neighboring business, I was blocked in by an 18 wheeler and was late getting back from lunch. I avoid this area like a plague during lunch but, when I am feeling mighty bold, Panera is one of my go to spots. The rapid pick up service will definitely have me going back for more. read more

Panera Bread - BBQ chicken flatbread - Sandwiches Near Me - Richardson, Texas

Grabbed a bowl of CNS for babe. Ordered it online for curbside pickup. Arrived at 6:01p.m. called as instructed for my order to be brought out to my car. The employee couldn't find my online order, then she located it after placing me on hold for three minutes. After checking for my order it was delivered to me, I noticed I had no crackers. Went inside to ask for crackers (as requested on my ticket) they don't have crackers. What in da sam hell??? The cashier said "You should have a piece of bread with your order." I asked..."So, y'all sell soup but don't offer crackers?" He said..."Sorry but no we don't offer cracker for the soup." I was annoyed to say the least, but oh well. read more

Panera Bread - Grabbed some soup for babe. - Sandwiches Near Me - Richardson, Texas

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Just plain bad frozen food. I paid $12 for a room temp bun and some sort of meat. Not sure who decided to put bananas on it either. Will never eat at Panera again. $60 for 3 people for lunch and I just threw m read more

Panera Bread - Junk - Sandwiches Near Me - Richardson, Texas

The only reason I went to this location was that I got a gift card and decided to try them out. The food was okay. The service started out good because I guess the manager was training and took good care of me when ordering. Kind of lost its appeal after that because he left. I'm not saying that the service was bad per se, but it was not as genuine after that. I dought that I would go back any time in the near future. read more

Really a 3+ review. Panera does a really good job across the board with its product. You are generally getting really good food whichever branch you go to. The one slight drawback with this location was there must have been a heavy rush before I arrived since the dining room had several tables that needed to be cleared/cleaned up. Server was very pleasant as well as the young lady who delivered my food. Overall a good experience read more

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They ran out of baguettes and couldn't give me any of the other dozens of loaves of bread during on display as a substitute for the side to my salad. Everything else was fine but geez it just feels like they didn't try to be accommodating which syringes me as of since I know most of that bread is about to be thrown away. read more

1st time trying this loc. From the comments, it seems that the manager of this loc has given up. The half and half seems bad (see my pic). Come on man! read more

Panera Bread - Light roast - Sandwiches Near Me - Richardson, Texas

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I am usually happy with the service here, and I can always find a clean table, so a big plus for that. I'm a huge coffee lover, but I can't get a really good cup of coffee at Panera which is strange because they make such a big to-do over their "sip-club which is about $9 a month for coffee as long as you wait two hours between visits. If you just need a cup of Joe to keep you going, it's a decent deal. But, if you are Keto, bring your own Splenda because you won't get any here. You can, however, get lime Bubly carbonated water, and I like that. I like just about everything on the menu. I have to say, I'm not a bagel fan, but I am in love with their cinnamon crunch bagels. If you're bringing teenagers, expect to need to feed them soon after because the portions aren't huge, and my teenage boys always went home afterwards and made a sandwich or something. All in all, I recommend this place for breakfast or lunch. read more

Ate at the Panera in Richardson on Campbell. Panera has never been my first choice as I've had pretty awful food and service at some of them (McKinney and Allen) but a group of us needed something nearby for lunch. I ordered a Pick 2 - Roasted Turkey and Avocado BLT with a cup of tomato soup, chips plus an Unsweetened Iced tea. I was pleasantly surprised as everything was fresh, well-made, and tasty. A server came by and offered us samples of their cookies. The restaurant was clean, the cashier was efficient, and it seemed like the employees were diligent at their jobs. Hope this kind of service is contagious to other Paneras! read more

I love Panera Bread. Of all the chain restaurants in the area, Panera's definitely in my top 3 (it's a close call between Panera, breadwinner's, and chipotle). Their menu is huge yet despite that the food at this location has (in my experience) been very good and consistent every time I've visited. I usually get soups and sandwiches, but I think what sticks out to me about this location is that their chicken/turkey is always juicy and not dry, their soups are consistent and not overly salty/bland, and their ingredients always taste fresh. They get really busy here on the weekends, so it's understandable that their staff might be a little frantic sometimes, but they're usually very friendly and nice when they're not trying to cater to 1 million things at once. Would highly recommend :) read more

Panera Bread - Cup turkey chilli + roasted turkey cranberry flathead (top) Cup butternut squash + frontera chicken panini (bottom) - Sandwiches Near Me - Richardson, Texas

I think it's delicious and healthy. And pick up fast. I will come back again. I like it.

The menu variety is good. From over easy egg sandwich to salads, soups, and entree. I love their variety.

Ate there for lunch and disappointed with quality of food. Cobb salad greens not fresh, bacon not cooked and missing hard boiled egg Got sandwich and it had watery slaw on it which made the bread really soggy. Will not go to this Panera again. read more

I've ordered from this location 4 times for clients that come into our company. 4 times the order has been completely wrong. I'm talking wrong like ordering 6 salads and getting 3 soups instead. I've received sandwich completely dry. Just meat and bread. Or the sandwiches would come with NO sides. I hate that we even have to offer them because you never know if you are going to laugh or cry when your food arrives. read more

Annoyed is an understatement. Preordered an item, got an email it was ready. Arrived, waited 10 min only to find the item was out of stock! How did i get an email saying it was ready? How? While waiting for my refund, zero apologies were given. Extremely rude staff! Will not be back.... Starbucks me please ! read more