Typically Chick-Fil-A's are at the top of the food chain of fast food restaurants but this location is sub par. I think the staff maybe isn't trained as well as they should be. Things just tend to be in disarray. The drive through takes forever and the food never seems to be quite as fresh and delicious. Their prep area tends to be a wreck. I wish I would have taken a picture of it today. It was gross. read more

I always eat here when visiting my parents since we don't have a Chick-Fil-A in NYC. I LOVE Chick-Fil-A (as do all my friends). This time I tried the spicy chicken sandwich and the banana pudding shake (with the waffle fries of course) and I think i died and went to heaven. I also got the chicken biscuits for breakfast later in the week--when honey is added, I think those may even be better than the chicken sandwich. Yum. read more

Usually a great place to dine but something is off tonight. The dining room and restrooms are dirty. The chicken on the sandwich was overcooked. The staff is on the verge of uncaring and rude. They were out of lemonade which is bizarre. If this was my first visit, it would also be my last. read more

I like their chicken. I love their potato waffle fries. That's the main reason why I even stop by.

I love Chick-fil-a even worked at one in college. The company is wonderful and caring. My family's experience at this Chick-fil-a was bad today. The dinning room worker was rude. She asked if our meal was fine. We explained a mistake and she said she would fix it. 20 min later my husband had to go ask where the food was. It was forgotten and he got rude comments from the dinning room worker. Not the normal Chick-fil-a customer service with kindness. read more

This place has hot and steamy fresh food. With the nice crispy waffle fries and nice fresh hot chicken with it. Chick Fil A has great food overall. read more

Poorly run chicfila. We ordered a party platter an hour ahead of time, only to arrive for pick up and have to wait 20 minutes. I understand they are busy, need to work on efficiencies. read more

Loved!! Great service, nice people, and even better food! I visits this Chick-fil-A every time I'm in town and I've never had any problems!

The drive thru can be a bit of a pain in the afternoon but they get through at decent of time. Food always good. They have never messed up my order. Just wished they be a little bit faster sometimes. read more

This Chick-fil-A always has great food and great service! They never have let me down. Keep up the good work

I love Chick-fil-A. We served it to my wedding party the day of my wedding. It's an addiction. When I moved to Owasso, I was relieved that there is a Chick-fil-A here. It started out as a staple in my diet and gradually became a rare event. The food is surprisingly hit or miss. My chicken nuggets sometimes taste rubbery and overcooked. The wait in the drive-through line is rarely worth it to me. And if you do go through the drive-through, be sure to check your bag. I've had some mixups. There's nothing like waiting in line for 20 minutes for nuggets and fries only to get home and realize you don't have fries. This location is still a Chick-fil-A, which is a huge plus in my book. I'm happy that it can satisfy my Chick-fil-A cravings on occasion. But I eat it far less frequently now - and typically get it at 71st and Garnett (The best location in my opinion). read more

Food is always good. I like to get a spicy chicken filet by it's self as they do not have spicy nuggets or spicy strips. The waffle fries are good and always seem fresh and hot. If the waffle fries are not your thing, try the coleslaw. read more

Always a winner! Great Service great staff Children love it! Can't go to long without some of their chicken nuggets! read more

My worst chick-fil -A experience ever! Slippery floor! No paper towels in bathroom! Gave my daughter a kids meal sack with just a toy, no food! Then when we got our food out in the car it was cold, fries were stall and the nuggets were burnt to a crisp:( read more

I know we went Sat night an hour before being closed but that doesn't mean my Chick Fil A experience doesn't have to be the best ever. Lemonade tasted terrible, fries were cold & so were the tenders. read more

This store falls way below Chick-fil-A standards. Employees have no sense of urgency and low customer service skills. If it weren't for the food it wouldn't be worth the trip. read more

Why do I always crave this on Sundays??? Chick fil A is the best! They are very well-known for their polite and accommodating nature. That is so refreshing in today's hectic world. Plus it's just delicious....bonus! And don't you dare skip the Chik fil A sauce! read more

There's a reason this place is always packed... Many good reasons at that- you always know what your food will taste like, no snafus at the drive through window like a certain American Fast Food Chain with Golden Arches, and extremely friendly staff through and throughout. I know it will be "my pleasure" the next time I go here read more

This was terrible. It was dirty behind the counter. One girl and the cook were throwing paper at each other. She was yelling this soup is cold. The floors had trash and food all over the floor. Our order was wrong. We'll never go there again. I work in food service and I would have fired to cook and that girl on the spot. I am also calling the health department because something out of control there. read more

Does it get better than chick-fil-a service?! I love the food! And the service is impeccable. Drive through is always busy but so quick!

I love the Chick-fil-A sauce the best thing there is the Chick-fil-A sauce and the nuggets and fries that's my favorite chicken place left Chick-fil-A read more

Love Chik-Fil-A but this branch. It's dirty and service is unsatisfactory. Chicken nuggets tasted burnt. Salad was not fresh. Iced tea was served without ice. read more

I never thought I'd be one to write a nasty review, especially about a Chick-Fil-A. Now I will say CFA is my favorite place to eat hands down, CFA Owasso will no longer be getting my business. As far as all the CFA's I've ever been to this one is the dead bottom of my list. I've lived here a few months now and the only thing I don't like about this town so far is the quality of the CFA. Any other CFA is better. It's understandable that things happen, however, when something's happening almost every time I go it starts to build frustration. I won't go into too heavy detail but things like wrong orders, missing items, and employees who would rather talk than pay attention to customers have happened on MULTIPLE occasions. I get better customer service from the Sonic on 86th. Also when the Taco Bueno has better order accuracy than CFA there's a pretty clear problem. I was under the impression CFA had higher standards. The last straw was when I finally managed to contact the GM I got a pitiful reply. This was frustrating considering none of my phone calls were ever answered and the online wants the receipt for just the one order when I had concerns on multiple. I finally found an email where I was able to voice my concerns and the reply I got was basically "Sorry, thanks for your concern." Now I wasn't expecting free things I don't want free things. I was expecting to at least have my voice feel like it was heard. I absolutely did not get that. Hands down am done with CFA Owasso. read more

If you're going to bring trays out to people's tables, please do it for everyone. I was the only one whose tray was left up on the counter for me to come get and I was also the only person eating alone. Everyone else I saw had their food brought to their table. This is probably the least courteous Chick Fil A I have visited. read more

I eat here wayyy too much. But with good reason. Food is always very great especially drowned in their buttermilk ranch. Best milkshakes around, and good customer service. read more

The chicken sandwiches are rarely edible. The only thing worth the trip is the chocolate shake