I live close to here and I love bringing my two and four-year-old here. The indoor play area is air conditioned and has large glass windows so I can watch my kids from inside the restaurant so I can eat my food in peace while they play. Last time we were there, the hospitality director, whom I called Mr. Chik-Fil-A, was giving out free soft serve to the little ones who were "good" and ate all their food. My daughter never ate her food so well. This place is always clean and the workers are super friendly and accommodating. It's always a good place to eat. I love that they have Honest kids drinks here. read more

Great customer service and the food is fresh and good good job guys happy belly happy customer

Always a great time with great food. Can't go wrong with the breakfast or lunch menu! I come to this location all of the time, and there have been two workers that stood out to me. Stuart and Kathleen. Both are perfect examples of the attributes a customer service worker should have. They genuinely care about the customers and their needs, as they were consistently checking in on my friend and I. read more

The manager Mitchel has one of the best customer service I have ever seen at Chik-fil-A. Came here for Cow Appreciation Day after going to a different Chik-fil-A location who refused us service claiming that we did not "look like cows". Was extremely frustrated and decided to try this location. Mitchel was at ease and was very friendly. Got the deal and am extremely satisfied. This will be my go-to Chik-fil-A location. read more

Moved to the neighborhood and had received coupons for various free items. Ordered a side of chicken salad along with my free sandwich. The guy at the window was nice until he saw my coupon, then was kinda rude. Literally gave me one sauce with my order. Chicken salad was very sweet and a little grisly. I won't return when Raising Canes is down the street. read more

Yello fellow yelpers. Mannn Lemme just say that this place is quite phenomenal. I cannot believe there amazing service and there amazing food. they are so nice to you and respect you. That's how every place should be. But boy lemme tell you this place is really an all around great place please give it a try. read more

Awesome location! The staff is always super friendly. The food is always great. Literally no complaints. Highly recommend.

Always busy when I go there! But I don't mind waiting in line. even though they have a simple menu I don't get tired of it. I usually order the spicy chicken sandwich meal with unsweetened tea. Trust me the unsweetened tea might sound soo gross and healthy but its not. Its really good. The staff there are so nice and they work FAST even when its packed with people. read more

A favorite with the kids for sure. The chicken is solo yummy. I try to watch what i eat, but i get the strips salad here. I cannt resist it. Chicken strips on a salad, i feel both healthy and sinful when i eat this but it is worth every calorie. If u do not obsess on calories, try one of their shakes, they are the best! read more

This place is amazing. Chick-Fila is a gem among fast food. The worst part about it is the fact that they support anti gay organizations, so that really turn me off. Otherwise, their spicy chicken sandwich is unbeatable read more

I love chick fil a, especially for breakfast. Their chicken is moist and tender and perfectly seasoned. The employees are always so pleseant and helpful. They bring you your food and have also offered to take away your tray and bring refills to your table. Its top notch service. read more

Great service. Good Food (for fast food) - just a little expensive. Happy they have moved into Aliso Viejo.

This location must not like to honor promotional items or coupons. I read another review about attitude change when a coupon was presented for something free. My experience was they keep tryin to charge me for the free breakfast item every Thursday for the month of September. This is a nation wide promotion for their new App. We are 4 weeks into the promotion and its my 3rd times at the drive thru schooling them about their promotion each time. Either employees are not well trained/informed about corporate promotion or employees were told to pretend to be unaware to avoid giving it out for free. I can't be the only one at this location that order the free breakfast item for the last few Thursdays in September. How could they be unaware??????? read more

I personally am not a fan of chick fil a--nothing wrong with it, just not my type of food. However, my son loves the chicken nuggets (as I presume is a staple in most childrens diets). The thing that sets this place apart from other chick fil a's is they remember things about me. They know my name, my sons name, our likes, etc. Its incredible. I feel like they know me. They go out of their way to accommodate us. As soon as I enter, they welcome us by name, bring a coloring book and crayons along with a balloon, they know the drill. Especially Peggy, she is a hostess there. She is on top of it. So much so, I bought her a thank you gift for the holidays. I have never done that before, but the service is so outstanding I had to. Great place for children. I am amazed at how great the service is. read more

I love the chick n minis for breakfast.the best!!! I love their Milkshake .this store is clean .very friendly staff.

This is my go to place for a chicken wrap. It might seem like the drive thru line will take long but it goes by fairly quickly. I took advantage of the free chicken sandwich when I completed the survey. read more

I ordered 2 meals plus a sandwich and fries on the side. I asked for the chik-fil-a sauce and ranch. They only gave me one of each.

Went there everyday just like i did chipotle when i was in the Anaheim area. One of the times they took like 1 minute longer than usual to get me my order and they gave me 3 free breakfast sandwich cards. Like woah sick. Also recommend the milkshakes. read more

I love Chick-fil-A! Especially the milkshakes :) I think their milkshakes put In-n-Out's to shame. Whenever I had stressful days at work, my go-to stress relief would be a Chick-fil-A shake and some Chick-fil-A fries. Another thing which sets Chick-fil-A apart from the other fast food chains is that if you go through the drive thru with your dog, some locations will offer your dog a treat. No joke! My dog was the benefactor of this several times. Needless to say, he also loves Chick-fil-A ;) Now, if they can only expand to Hawaii... read more

This review is to acknowledge an employee at this location. Kathleen, the employee in question, is the nicest, most delicate and brightest smile wearing person ever to help you with your lunch. People like this make the difference between a good day and a great day. Everyone deserves a person like that in their life. read more

This is the second time I went to this location and they didn't give me any dipping sauce! I ordered chicken strips and a sandwich they even asked what sauce I wanted when I ordered. Clearly no communication here. They mask their horrible service with being overly nice. Well it's my pleasure to never go here again! Better double check your orders! read more

Wow, walked up with 7 hungry boys and they locked the door. $70 business, looked at my phone 9:59 pm. Still here next door at Del Taco, people inside eating, it is 10:16. We wanted it to go! read more

Im usually impressed by the customer service at Chick-fil-A's but this one especially. Everyone working here is so friendly and kind! Just makes you want to come back! read more

This is far and away THE BEST Chick-fil-A location! Every time I come here everyone is super kind, welcoming, and the food comes to my table before I can even sit down! You all rock! read more

I normally really enjoy chick fil a but this location is not quite on par with others. It is not as clean or organized and the chicken in my spicy chicken deluxe was tough to chew. Staff are friendly. read more

Fast and friendly service, always correct order, and quality ingredients. I wish I could say this about every chick-fil-a but I can't. This place has never failed me and the employees are such a delight to chat with. Also, a couple chick fil a places I've been to in the past gave me a super small and burnt chicken but not here! Always huge and always fresh! read more

Drunkenly ate here one Monday night in December, 2013. Big thanks to my CA friends who brought me here knowing that I had never been to a Chick-fil-A. From hazy memory I enjoyed my meal. The receipt I uncovered in my pocket revealed that the value here is pretty solid. I gather the service was adequate, too. read more

I used to really obsess over Chick- fil-a back when there wasn't one around where I live but now that there is one right down the street...I never go. Go figure! But here's the thing when I go it never disappoints well maybe a little because it is a little pricier for fast food. I always order the nuggets so yummy and easy to eat while I'm driving DONT JUDGE. I had a friend suggest the chicken salad sandwich and also the Sweet Tea, that sandwich is really good but I do not crave it like the nuggets. But that Sweet Tea aahhhhh yeah! that is some good shit! You know what else is good their breakfast nugget sandwiches oh my they are on sweet bread they are bite sized, again easy to eat and drive and those I really crave! So this location has the best customer service. I work in the service industry and WISH that my staff worked like this. They are excellent! One minus closed on Sundays BOO! Guess what else I always seem to crave them on Sundays..... read more

I went in this morning for a free breakfast sandwich from an online promotion and was very impressed. This visit mostly with the manager this morning. I never got his name but the only asian? guy wearing a white shirt at the front counter. His positive energy was all over the place and you can tell he does really great at being what I'm assuming to be the manager. He was great at multitasking and helping all of his staff, even made sure one of the employees was ready for her break. This location is always clean, i've never had a problem, and all of the employees are eager to help in anyway possible. read more

Gentlemen (Matthew) helping in drive thru was extremely rude, made no eye contact, walked away while we were still trying to order. Family business NO CUSTOMER SERVICE! Teach Matthew some manners. Order was all wrong, guess that's what happens when "employee walks away from u while ur still talking" read more

Honestly these guys here are the best and the sweetest. They really care about their customers, i've never had a bad experience

This Chik Fil A is awesome! It has all their sauces at the condiment counter, where all other Chik Fil A's keep them behind the order counter. Great food. The service is always fantastic. Great management. Highly recommend. read more

Good food and great service and they welcome you when you walk in the door.. What else can you ask for? Wait.. 2 for 1 deals please? :p

Like most other Chick-fil-A locations, this one is clean, plenty of seating, SUPER friendly staff, and... *bonus points* a semi-soundproof play area that is totally safe for kids, who can be in there semi-unattended and plenty of Purell wipes available. They also offer kids activities on specific days. Parking (and the traffic around the area) can be congested a bit a tricky during rush hour, but this location is always dependable! read more

Finally sampled Chick-fil-A and I think they've got a good product. Service was nice and friendly, and the food was fresh and tasty. Make sure to ask for the chick fil a sauce when ordering. read more

Came to this Chickfila location last night to satisfy my wife's sweet tooth and came away highly disappointed. We went through the drive through and ordered a small ice cream cone and received the smallest serving ever. The ice cream didn't even reach into the cone and had a height of maybe 2 inches. Other Chickfilas usually give a good amount, heck even other competitors give a fair amount more than what this location had to offer. Probably owned by a cheap franchise owner. Let that be your guide to how this location is run. Stay away. read more

The food is amazing but i HATE the new ordering system. I do not want someone walking up to my car window. Just let us order at the speaker like a normal place. read more

I have always loved Chick-fil-A, but last night I went to get some people food and they failed to give me a spicy chicken deluxe sandwich, 8 count nuggets, 1 order of fries, and a small cookies and cream milkshake. I was very disappointed to find this. Not only did they not give me the food but they charged me for it as well. Please take caution when going to Chick-fil-A and always check your food. Even if you ask if they got it all still check or else you'll end up with half of your food missing. I can easily spend $60-80 a week at Chick-fil-A and will unfortunately not be coming back to this Chick-fil-A, in n out may be the better option seeing at they do not get the order wrong. read more

Pretty good. The food is about average. It tastes fresher than most fast-food places though. They're not open on Sunday though, so that's minus 40 points. Still, chick it out. read more

Chik-Fil-A is usually my go to fast food restaurant and I just had to write a review for this location. This is my first time at this specific location and their service was amazing! Everyone was so sweet and kind. The food came out quickly and the workers never hesitated to offer to refill my drink. I came here with a couple of my church friends and 3 others from Texas who were first-timers here and they absolutely loved it. I was so happy with the service I was given here and I definitely will be revisiting whenever I'm around here! read more