Chick-Fil-A at Centerton Square in Mt. Laurel opens its doors early enough to catch a man between waking and responsibility. I came for breakfast while my son was at golf camp next door at TopGolf. I ordered the spicy chicken, egg, and cheese on a biscuit. A hash brown side. A coffee. The sandwich may or may not be the best fast food breakfast sandwich on the market. But in my opinion it sits comfortably in the top three. The biscuit was soft without collapsing. The chicken had heat without apology. The egg and cheese did their jobs. Together it was more than the sum of its parts. The potatoes were fine. Golden. Predictable. Grease in a familiar shape. The coffee was not good. Thin and burnt at the same time. The kind of coffee that feels more like an obligation than a beverage. The dining room was spotless. Not just clean but cared for. The staff were unfailingly polite. Smiles in a place where smiles might just be part of the uniform, but they felt real enough. It was not transcendence. It was breakfast. But it was a breakfast that started the day on steady footing. Four stars. read more

Chick-fil-A - Fast Food Near Me - Mount Laurel, New Jersey

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Drive thru was busy as usual. They now have a mobile order drive thru line and a traditional drive thru line. We had 3 orders of fries and they were not filled. read more

Chick-fil-A - Fries - Fast Food Near Me - Mount Laurel, New Jersey

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Got a chicken biscuit this morning and it was delicious. The drive thru ordering was quick and efficient. The cashier who gave me my food was Doria and she was super kind. This is a a great location! read more

Their drive thru is horrible. One lane for mobile drive thru which is empty with a few cars in and out then the regular drive thru 30 minutes till you get to order. Don't go inside it is longer. There are people ordering for the whole office on this line. I am avoiding this place. Cane and Popeyes are efficient with this process. read more

We will never be returning to this location again, and if you have young children in the Mount Laurel area I'd advise you not to eat here, as your family will not be safe. We just returned from this restaurant where my Wife, daughter and I went to have dinner. We ordered our food and sat down to eat. Just like the last two times I'd eaten there with my daughter, they did not include her drink--unfortunately this was not the problem tonight. During our meal, a man and woman came into the store screaming at the top of their lungs at the "manager" behind the counter. Apparently, their daughter had been fired from the location--the woman proceeded to curse and scream profanity at the manager for 10 minutes straight--every word you can imagine. The manager stood behind the counter laughing and smiling, as if it were a fight on a playground. As our daughter began to cry, we seriously wondered if we were safe. The woman came in and out of the restaurant with absolutely no intervention by any staff at all, as they all stood around laughing and staring. I was the only one to kindly and quietly ask the woman to refrain from cursing, as there was a 5 year old little girl who was terrified and crying. She didn't stop. The manager didn't intervene, take into account any of the patrons at the store, or take any action whatsoever to deescalate the situation. Finally the woman and man, having loudly exclaimed their last few curse filled threats, left the store. The staff erupted into laughter and the manager acted as if he'd just won a street fight. When I approached the counter to ask if he was the manager (as I felt it was both necessary and reasonable to address what everyone in the restaurant had just witnessed), this "manager" (whom I've now learned is a 23 year old boy named Josh) looked at me and said "ok now what's your problem." I asked why he hadn't tried to deescalate and take the woman outside--he laughed, smiled, and told me that would have been unsafe--unsafe? It certainly felt unsafe as a deranged woman screamed curse word after curse word as my wife covered my sobbing daughter's ears. In fact, when I told the "manager" about my crying daughter, he said he didn't know there were any children there (not that it should matter)--unfortunately, he actually took our order and served our food, so I didn't accept that "excuse". When I asked for the General Manager's information to complain, he refused to provide any more than the first name. When I asked other staff members, they quite literally ran the other direction. It was at that point that the "manager" threatened to call the police on me--not on the woman from the incident. But on me, complaining that my family and I felt unsafe in an apparently family friendly establishment. We packed up our things and left. I've never in my life seen a more poorly managed situation by the person in charge. Chic-fil-A should be absolutely ashamed that they have a group of children in charge of a restaurant. Fortunately, my wife and I have already acquired the GM and location owner's information, and we will not rest until we are provided an explanation for the behavior of the staff. When we returned to the car, the first thing my daughter said was, "Can we please not go there anymore it's so scary." We won't. It's really important, I think, that as a society we hold places like this accountable for their lack of management. This world is crazy enough--but to have an attitudinal 23 year old in charge of a restaurant is insanity. I'm absolutely blown away by this entire incident. I hope this young "manager" is reprimanded, if not terminated, for his embarrassing display of how not to manage a restaurant. I hope the owner, GM and Chic-fil-A take into consideration the seriousness of how these incidents can affect their patrons. read more

We went to drive thru this morning at 10:20. We waited 7 minutes in drive thru. We ordered sandwiches and went to second window where we waited. A woman came to our car and said they ran out of breakfast . Very disappointed in service here. We cancelled our order and then had to wait to leave as we were trapped in line. read more

OMG! I WALK to this location at my new job! I will ALWAYS love Chick Fil A! So delicious - great prices and awesome app perks! I usually go with the Chick Fil A Deluxe (Pepper Jack cheese). I also really like their kale side salad and Market salad. I'm going to rack up rewards big time! read more

Chick-fil-A - awlllll (you can purchase them) 6/21/23 - Fast Food Near Me - Mount Laurel, New Jersey

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Exactly what you'd expect from a Chick-Fil-A! Quick service, quality service, and absolutely delicious food! We doordashed once and visited the drive through once and both times were exceptional. read more

I hate to say it again but I try to give Chick-fil-A a chance but they keep letting me down. I'll be short and sweet, I know they mass produce everything and they're crazy busy but nothing is hot anymore. The other issue is when someone orders for a family of 4 and spends $65 they would like napkins, ketchup and all the sauces that were requested and on the ticket. I know their a billion dollar company and who cares but people get tired of feeling ripped off and you don't give them stuff that they asked for, that should come with the meal. read more

Chick-fil-A - Large fries filled half way, new way to create shrinkflation - Fast Food Near Me - Mount Laurel, New Jersey

I usually give this location of 5 as a rating. However, on my latest run, I ordered the 10-piece chicken tenders, a spicy chicken sandwich, and a frosted lemonade. The order came to $30.49. However, I had large fries instead of a spicy chicken sandwich when I got home. Also, I wish the order taker had asked me what size frosted lemonade I wanted. I got a large when I was thinking small. That said, I could have checked the bag before driving off and specifically asked for a small frosted lemonade when I placed the order. However, in my defense, I was both very tired and very hungry. In the future, whether I am tired or not, I will have to double-check the bag before leaving. It's not a deal breaker, though. read more

Always good always quality service quality food Love the lemonade but be ready for a wait but the customer service is awesome

I picked up three french fries and I parked curbside and when they were delivered to my window I noticed that the two french fry carriers were full and the third one had about four or five french fries in it so I called immediately and explain the issue and Tyler answer the phone and was very courteous and said that he would bring me a new french fry that was for in the package so I am surprised and happy and satisfied thank you so much for making things right read more

Chick-fil-A - The organized and clean drive thru - Fast Food Near Me - Mount Laurel, New Jersey

I started liking their mocha drink, so I swung by here but the lines look overwhelming... especially on a Saturday. The entire shopping center is spilling over with traffic! read more

Chick-fil-A - Order takers - Fast Food Near Me - Mount Laurel, New Jersey

I don't eat chick-fil-a often but decided I wanted a treat. I stopped at this location. A very chaotic way to order, 2 lanes open filled with cars. An employee was taking orders and names. I only ordered 2 milkshakes, I was surprised that came to almost $11 and that they only had size small. When I got to the order window my order wasn't ready. I was the lead car waiting, but all these cars behind were getting their food, but yet still stuck in the line. Guests were getting upset, a young gentleman was running these orders out to cars and kept apologizing to me and another guest who was also the head car. Both of us were waiting for our food and couldn't move our cars which was upsetting so many other guests. When my milkshakes did come the quality was not what I expected. I ordered 1 cookies and cream and 1 chocolate. One had whipped cream and cherry, but the whip cream was runny and the other was a little over half full with neither topping. I didn't want to hold up the line, but did mention to the young man it was half empty and he just said sorry. When I got home was when I realized the other shake was not the flavor I wanted. I feel like this location and many others focus on quantity vs quality. read more

This Chick-fil-A is always packed but the like others have said, the line moves unimaginably quickly. I'm always surprised by how quickly I can get my food. Even with the speedy line, I always order on the app and park in one of the online order spots. The workers will literally run your food to you. The speed, smile, and consistently good food just makes me wish they were open on Sundays too! read more

As with every other Chick-fil-a, the staff is very friendly. One of the staff members who takes care of the floor is a gentleman who is ver attentive to his guests. If every restaurant had staff like Chick-fil-a, I might never cook again! Haahaa In New Jersey it was nice to fine a restaurant with Sweet Tea that is "Southern Approved" read more

This review is an accumulation of all the Chick-Fil-A restaurants I have visited. I am a stickler on customer service because we are paying for the merchandise and the service that is being provided...otherwise, we are better off getting stuff out of a vending machine...am I right?? They have created the best customer service interaction model in the fast food business, there is no contest!! So, what can you expect when going to any CFA...the place is always clean, friendly staff, excellent customer service, the food is always spot on; fresh and delicious. Their waffle fries are neck-to-neck with MickeyDee's fries is my opinion. When dining in, the staff would routinely stop by your table to ask how was their service, if you need anything (i.e., refill, napkins, etc.), take your tray and clear your trash...what other fast food chain does that? So, I visited CFA yesterday--like so many on Friday evening--as I pulling up to a parking spot I saw a CFA worker running (full sprint) thru the lot, to catch up to a car after driving away from the drive-thru window. I'm sure I won't see that at the other fast food spots!! This is evidence that fast food restaurant workers that don't get $15/hour can still provide quality product and service to their customers. Based on my observation from visiting every CFA, management and/or owners must care for their staff well for them to continue to have that constant high-level performance of customer service. read more

This was another great visit to chick fil a, which wasn't surprising since they're always on their dean. However they took it to the next level, not just due to the food and outstanding service. But this one stood out for the LITTLE things, like the motion sensored garbage can and the complimentary mouth wash (not that I used or needed any, but still a nice touch) in the bathroom. The only thing I had food wise that stood out, because it was my first time ordering it, was the southwest chicken salad! Which was awesome!! From the creamy salsa to the tortilla strips and corn it included, and even the shredded grilled spicy chicken, this salad was hitting! This will now be a definite go to for me next time I visit! I'd totally suggest this location to anyone in the area, as I'm from north Jersey and stopped thru here on a road trip south and am so glad I did!! read more

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This location like most Chick-fil-A's is always packed around lunch but they get you through the line so fast and they're so friendly! Even given the high volume they continue to have great customer service! It's also very clean inside, I'm lucky this is the closet location to me! read more

after 5 months of being closed- they finally reopened. place looks the same as before........ doesnt make much sense. Had the basic chicken meal 2 days ago. chicken was way overcooked. not golden, but dark brown. maybe they refried it 2x? small portion on the waffle fries and they were only luke warm. really unimpressed. dont expect t go back and oh, now over 10.00 with tax. too much $ when there are so many other choices..... read more

Stingiest people ever! Every single time I come here I order the exact same thing and know I use 6 chick fil a sauces for a 12 count nugget and a large fry. When I go through the drive through I ask for 6 sauces, when I get to the window I notice (EVERY TIME) I only have 2. So I always ask for 4 more. Again they hand me 2 more. Then I ask for 2 more and they always have an attitude. If it's a one time thing idc but it is EVERY SINGLE TIME I COME HERE extremely frustrating. And to have an attitude when I ask for extra I've even told them I'll pay for extra if it's such a big deal idc. Some of us are sauce people. Or kindly give extra sauce with out an attitude. read more

Very good food and very good service. Fast and usually accurate on your orders. Order online for pickup is faster.

Quick Service! When I arrived I saw a huge line and was immediately discouraged but then the line moved super speed! The employees are hard working, friendly, well dressed and proactive. They sell the normal menu options, good for drive thru, dine in, or even outdoor seating! Big fan of this location. 4 stars bc my food quality grilled chicken bites were a bit sloppy. Didn't taste as good as I've had them from other locations. I'd stay away from that option, fried is much better. Their superfoods combo is great tasting, a little too salty on the nuts TBH but manageable. Enjoy! read more

Chick-fil-A - Fast Food Near Me - Mount Laurel, New Jersey

Great business for many many years here. Top notch service and food! Highly recommended! Bring all the kids and family.

I went through the drive through and ordered a chicken sandwich for $3.99 , when I got it I noticed there was literally just a piece of chicken thrown on a bun with no sauce , no lettuce , no cheese. I have been to other fast food restaurants that offer all the topping for that price , I could have made a better sandwhich at home, I also ordered fries with cheese that came to $3.00 , I thought it was a little pricy for the small amount of fries they gave me, In all I paid $ 7.65 for a plan sandwhich slopped together with fries, I will go to another restaurant next time who will give me my money's worth , this one cheated me and it is not exceptable. I brought my sandwhich up to the worker and the worker wanted to charge me even more for toppings they should have included. If you want better quality I would recommend going to another place to eat. read more

Great friendly service, fresh food, always busy but the staff keeps everything moving.

Delicious like alway best place to eat chicken from chicken nuggets to chicken sandwich's their chicken is alway moist and flavorful

CFA is the best fast-food chicken restaurant there is. From their delicious menu to their friendly staff, it's always a great time stopping by this place for a quick bite or a full meal. S read more

Although I gave up meat, I still go to Chick fil a for their waffle fries and side salads. Yum! I honestly really like this location and my visit tonight was as pleasant as the last. When I arrived I had to use the restroom, which was very clean with paper products fully stocked. They even have mouthwash for the folks who don't want to walk around with fried chicken breath all day, who knew?! After my bathroom trip, I waited in the short line to be serviced. The cashier was super polite and went over my order, asked if I needed any sauce, the usual chick fil a pleasantries. My order came out pretty quickly and was fresh and delicious as always! read more

I had a free reward to get a large frosted beverage. I only had 2 days remaining before it would expire. Today is the day that I chose to use before I would lose my reward. I ordered the large frosted strawberry lemonade. It tasted almost like a strawberry milkshake with extra citric added. Any way, it was good. I would even order it in the future. It's creamy, you can see swirls of strawberry throughout the beverage and it is kind of think but not quite as thick as their milkshakes generally are. read more

only gave me 1 sauce with my meal i'm very dissappoined in the costumer service and quality i paid $10 for my meal which should include AT LEAST 2 SAUCES but i only got 1 and had to suffer with making the deduction if i wanted to eat dry fries or nuggets because i didn't have enough sauce for both read more

Great food, a little pricey but it's fresh and fast even when they are super busy. My son is a fan so when we are out with travel hockey we often look for one. read more

I am a Believer! Everything just tasted more fresh than Wendy's and even the Applebees and 99's of the world. We went here twice in 2 days! Their chicken sandwiches are affordably priced and much better tasting than any of their peers. Seriously for the same cost you would pay at Burger King or McDonalds, you could come here and have way better tasting foods and eat a ton healthier. Their frosted lemonades are out of this world. Tastes more like ice cream than lemonade (think creamsicle). Their Lemon Water (lemonade) was very good. The only thing I didn't like was no free refills but that is a small sacrifice to pay for great food and service. Oh yeah, their waffle fries were amazing... read more

I use the drive-through service today and it was me quick and friendly. Their safety measures are wonderful they are taking all of the right precautions this is such a trying time it was good to see that everyone is doing their part. read more

We been going to this store many times and we never had any problems. This evening, we picked up 3 boxes of chicken strips and brought it home for our kids and 3 boxes of strips were burnt. We went back in line to wait another 20 minutes and they told us to wait on the side parking lot so they will bring a new strips out to us. Wait for another 20 minutes in the car, no one show up as we see cars ands cars leave from the drive thru. I had to run in the store to hear them yell at me that customers can't come in. Finally , we got our chicken strip hour and a half later from our original first stop at the drive thru. Bad customer service. Can't believe they put those burnt black chicken strips in the boxes before they gave it to us. read more

As an avid Chick-Fil-A customer/fan, this location is far below expectations and does not meet standards that Chick-Fil-A famously provides. I have been frequenting this location for over a month now, about twice/week. There have been several occasions of missing items, disinterested/rude employees, and no motivation to correct the errors made. Here are just two examples over the past couple weeks: 1. I use curbside delivery for my lunch just after peak hours (around 1 PM, only small line in drive-thru). After I am notified that my meal is ready, I wait 10 minutes before I start wondering what's going on. I call the restaurant from my car and politely ask what is the delay. I am rudely responded with "We don't have any curbside orders", only to hear another employee yell "Yes, it's over there!". A young kid eventually walks out to my car, does not apologize for the delay, and was seemingly clueless about what just happened. Needless to say, but because my meal was sitting somewhere inside for quite a while, it was not warm upon consumption. 2. Only yesterday, I ordered again and received my meal fairly quickly, but no sauces or condiments I requested were included. Being a drive-thru order, I did not want to hold up any line and drove off. Only after I got to work did I notice many items missing. By itself, this is not a big deal. However... ... these are just a couple of instances that are uncharacteristic to Chick-Fil-A. By themselves, they are not a big deal (and I am more than patient). However, everything adds up eventually and this is no exception. Too many errors over a short period of time can only mean poor management with a group of employees that are not suited for the Chick-Fil-A standard. They require either retraining or get new employees. Maybe this will change now that school has started and all the spoiled NJ high school kids will be back in class. I have provided feedback directly to the company, but haven't heard back. Just goes to show that management here really does not care. Sad! Will I continue to frequent Chick-Fil-A? Absolutely! But, not here... read more

This Chick-fil-A is AWESOME. Am a huge fan. Tasty food, clean location. Just wish they were a touch faster, seems like 3 minutes slower than your average Chick-Fil-A? But regardless. Love it. read more

I came here for the Veteran's Day special. I have never sat down inside when I come here. I received the chicken sandwich special and it always hits the spot. The staff has always been quick and friendly. This location has plenty of seating for a group. During the spring, summer and fall this complex has a lot of nice outdoor seating to enjoy the outdoors and the weather. read more

One of my favorite fast food restaurants the people working there are always happy and upbeat. Love the deluxe chicken sandwich along with the spicy one as well. My favorite sauces are the Polynesian and the chick-fil-a sauce. I just wished they still had cole slaw and carrot raisin salad. read more

Chick-fil-A - Deluxe chicken sandwich - Fast Food Near Me - Mount Laurel, New Jersey

This my second time at chk fil la today at 2different locations. I for the first time I was very disappointed. My order was incorrect, and missing things I ordered at the first store. The next store they forgot some of my order and the fries were half full and Wht was in them were small crumb pieces the kids were even upset. read more