I have always loved their sandwiches and recently started getting the salad. Always picked up my food to go. Every month I go out with my aunt and friends. Someone said Chick-fil-A. I said there won't be room and I wanted full service and a good salad. They just wanted me to try. I got the Cobb Salad and others got Chicken Salad and everyone's fav Chicken sandwich. THE FOOD WAS GREAT. But that is only part of it. The interior was very roomy they brought our food to the table and we're very nice. We are a bunch of old ladies and they loved us. We had a wonderful time w/pleasant people. One last thing and I can't say enough great things They close on Sunday and as fas as I know always have. Blessings? read more

Just went again this morning to try their breakfast and see if the service changed. I was the only one in line and they still didn't get my order right. It is clear this local has issues that cannot be fixed. read more

Chick-fil-A - Fast Food Near Me - Mount Airy, North Carolina

Still the worst chic fil a I've ever been to. Soggy nuggets, half full fries. Just the status quo for this location. When possible, we drive 30 minutes to the King location because this location one STINKS. read more

Chick-fil-A - "LARGE FRY" - Fast Food Near Me - Mount Airy, North Carolina

Not as quality as in my review two years ago . Buns usually fall apart the top of the bun separates from the top. Lemonade is great and I really like the frozen lemonade but it's too expensive to get with a meal. read more

I've been visiting this Chick-fil-A for some time now and on several occasions I just feel like the employees aren't that friendly. There's really no chat, or chat with me anyway, and this morning it made sense. The owner, who I have witnessed in the store on several occasions walked right by after making eye contact and not even a hi, hello, or anything. People learn behavior from their leaders and that told me all I needed to know. Once my rewards are spent, I'm good taking my business elsewhere, especially if being fake is what you get when you go. Be nice or not, but just be yourself. read more

Today I went out for lunch with a friend went through the drive thru and seem like a manager was out there helping handing off food and got our food and only received one meal when we paid for 2 full meals. My mistake for not checking there as soon as I received it but its their responsibility to make sure we get the food we pay for. It was too late to turn back. But i would like half the money back! read more

The person at the booth was extremely rude after we asked him a question and once we got up to the window we told someone and they didn't even acknowledge the compliment read more

Honestly this is one of my least favorite Chick-fil-A's I've ever been to. They are incredibly slow compared to others. Most of the staff is usually nice. Don't order curbside. They've "lost" my order 3 times when doing curbside pickup. The one down the road in King is 100x better, faster, friendlier AND they have a mobile thru lane. read more

Need to have spicy chicken minis. They would make millions. I always have great service and the rare times something wasn't right, they went out of their way to make it right read more

Their Mocha Cream Cold Brew is always spot on and an increase in size made it even better. read more

Chick-fil-A - Iced Coffee - Fast Food Near Me - Mount Airy, North Carolina

I ordered a chocolate shake and a market salad. They didn't put the chocolate shake on the order and gave me a southwest salad with no dressing even. Super disappointed with the service. read more

I was in yesterday on Veterans Day, and was shocked that all that was being given to veterans was a small soft drink. Mind you, I can go and buy as many chicken sandwiches as I desire, but only offer veterans who have defended our freedom and this day defends our freedom and offer them a small soft drink as a thank you is absolutely pathetic. Whoever owns this Chick-fil-A ashamed of themselves. My number is 336-552-9655. You can give me a call if you like. read more

The main reason for 5 stars is for the ambience. They have fresh flowers on each and every table, can you believe that? They are cleaning the tables real quick and that to with wipes. They have lot of parking area, play area for kids inside and drive thru with two lanes. We did mobile order from the app, and they processed our order real fast compared to other locations. As usual chicken was juicy and they do special packing for to go orders. read more

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The Chick-fil-A spicy deluxe sandwich with pepper jack cheese is probably the best or at least within the top two or three sandwiches on the fast food market right now. This thesis shall support that assumption. You see, Chick-fil-A already has the chicken sandwich nailed. Their basic chicken sandwich is made with the perfect chicken that is both moist and tasty. With the spicy deluxe sandwich they merely build upon that solid foundation. For those who like to feel healthy they throw a salad on top (really it's just lettuce and tomato, but it does add a nice crunch and a bit of veggie flavor.) They do have cheese as well, and Chick-fil-A has a variety of cheeses for the customer to choose from. The default cheese which would be at American cheese or equivalent, is tasty but I think pepper jack as a special kind of touch to the sandwich. Because the sandwiches "" spicy already pepper jack really just sort of makes it interesting. The original spiciness of the sandwich is basic is intended for common consumers and really is just a hint of spice. Pepper jack cheese is like candles on a birthday cake; the cake is good anyways but the candles really help to accentuate the point. To sum it up, if you have not tried one of these sandwiches with pepper jack you are doing yourself a disservice. Oh yeah, and the legendary Chick-fil-A staff is performing their gig every single waking second. read more

Fresh food. Quickly ordered and received food. Restaurant very clean. Service was great.

Great restaurant with real flowers on every table! The furniture is much better than most fast food restaurants! The large windows give a openness and comfort as you relax during your meal! There is plenty of parking if you are dining in and the drive-thru is often assured outside to speed you through the two lane drive-thru! Really speedy service! However. I recommend dining in for the relaxed view and comfortable furnishings! Service is fast and friendly; southern style! Food is tasty and prepared just right! Try the deluxe meal and while you are at it include the waffle styled fries! Restrooms are very clean and extras included! I highly recommend this Resturant in your travels in N.C. along interstate 77! read more

Chick-fil-A - Real flowers on every table! - Fast Food Near Me - Mount Airy, North Carolina

This Chick-fil-A, in comparison to about any other I've been to, is terrible. The manager is fantastic, and usually if you go while he is there, everything is great. It's when you go in the afternoons that things aren't so great. Orders are wrong, workers are rude (especially one in particular), and fries are served cold and half filled (if even half...). When I say orders are wrong, let me demonstrate some of our more memorable instances: 1. I got a sandwich without the whole bun.... I laugh at this one. The only place I've ever been to that's done this. 2. My friend got a sandwich without the chicken. We laugh at this one too. Again, the only place I've ever been to that has done this. 3. We got an order of fries one time that BARELY had any in it (size large). The next time we ordered I said something and they laughed. 4. We've had a worker that cannot understand what we are saying. All of us speak clear and proper English (not even much of a southern accent despite growing up here). There was a worker in particular, which I will not name, who would look at us with visible confusion every time we spoke. You could say "I want a small coke" and she would literally ring up macaroni and cheese. I watched her do the same with many others after us. 5. We've seen workers fighting and arguing as we went through the drive-thru. One was in the window and one was outside. They were arguing back and forth about the best way to do something. When we went by they were nearing the end of the argument it seemed. These are just a few. Sadly, I think this is how a lot of Surry Co. is getting. If you're passing through, I'd give Mount Airy a hard pass. read more

There are Chick- Fil-A's and, then again, there are Chick-Fil-A's... This is Mt. Airy's first and only AND one of North Carolina's finest! My family of 5 from Charlotte had a late dinner there following the Autumn Leaves Festival. The place was jam-packed and yet the employees were still pleasant and went out of their way to satisfy (and yes, it really did seem to be their pleasure to do so.) Our cashier Bethany not only took our complicated order, she happily delivered it, then happily stopped by to refill teas, happily collected our trash, and ultimately even brought over after dinner mints (happily). Did I mention the joint was packed. Kudos to this location's manager/operator Chad Tidd. It is obvious that this is a well-managed location easily warranting five stars. Oh and by the way, as always with Chick-fil-A, the food was fresh, hot and delicious. read more

Excellent customer service, food, and facilities! Manager was working drive thru, greeting customers, and walking table to table outside checking on everything! We will be back for sure! Great job read more

My daughter would be a very un happy toddler if this Chick-fil-A didn't exist! We have ate far to many meals here I think they know us by name. But each time they are very kind and respectful. The food quality is always on point with what you expect. Their iced coffee is my favorite around! read more

Food was good but I didn't get what I ordered. Service was good. People were friendly but my order was wrong.

Can't go wrong with the lord's food. Love this place!! Employees are the nicest people and very accommodating. Food is the best!

I am highly dissatisfied with Chick-fil-A in mount Airy the drive thru is so long and workers are just poor and I asked them why it was so long they gave me a poor answer and said"sorry it's not our fault" Waited in drive thru for 30 poopin minutes. I would give them no stars but thats not and option.DO NOT RECOMMEND!!!!!!! BOO Boo read more

Always consistent no matter what location - and I'm talking about food quality, professionalism of employees and cleanliness and organization of restaurant. read more

Chick fil a is always a good decision and this location is no different. Great service, great food, great prices. There are often community events hosted which is great for children or anyone hunting for a deal. read more

I'm already a big fan of Chick-Fil-A but this one especially. We have stopped here many times and they have never disappointed us. Courteous staff, efficiency and accuracy in filling our orders, cleanliness of the store and well kept grounds surrounding the store are a plus. Just wanted to tell y'all we appreciate you. I also have a special request; if anyone who reads this is a franchisee, please consider putting one in Galax Virginia and Siler City NC. Mount Airy is 40 minutes from Galax residents. Galax is a growing market that should definitely have one. Siler City's closest is Asheboro and it's a good 30 minutes from Siler City. The newly constructed Mountaire processing plant is expected to be at a little over 1000 employees once it is fully staffed. This also is an untapped market. Thanks for your consideration on these future stores. read more

I love this Chick-fil-A purely for Jennifer! She is such a doll and such a hard worker!! She always remembers who I am and puts the extra effort to be friendly and helpful and it just shows the little things make your day so much brighter. Thank you Jennifer and everyone else at Mount Airy Chickfila ! read more

This is a very busy, but very nice Chick-fil-a location. The store is always clean and well maintained. Unlike some CF locations, the dining room tables here aren't as crammed together and you feel like you have a little more room. They also offer outdoor seating. They are very community oriented and they do a lot to help local schools and organizations. It seems like there are kids events here very frequently. The food is always reliably tasty, hot, and fresh. Service is prompt. Drive thru is usually fast as well. The employees are friendly. If you like CF, this is a good stop. read more

It was good before covid but ever since the service has been horrible and 4 times out of 10 they've gotten an order completely wrong

Really getting tired of what has been going on at this location... it used to be GREAT, but now it has gone downhill greatly. My wife and I love Chick-fil-A and we eat here at least once per week. The staff use to be very attentive and got orders right. Now it's just sad... Our order is almost always wrong. We mobile order so I always have proof of what I ordered. Got tired of the cashier claiming I didn't say what I did, then having to pay for what we were supposed to have gotten. Now I can show them the mobile order, so that is good. Unfortunately here lately the food is presented as shown in the photo. My wife and I paid to upgrade our fries to a large, and we got no more than we would have if we left it normal. As seen in the photo, they don't even come up to the bottom lip of the opening. This has always been the case for the drive thru (which is why I never use the drive thru), but now you get shorted inside too. Disappointing. read more

Chick-fil-A - How they present your food now - Fast Food Near Me - Mount Airy, North Carolina

The food was great as usual but i paid for a whole spicy deluxe meal to be left with no fries, I hadn't realized until I got home because the sauces were on the top, upsetting :( read more

Awesome chick fil a! Super clean and professional. Noah and Dalton deserve a raise!

I absolutely love this chick-fil-a, it's clean, big, beautiful, the staff is great and they're usually very quick. I however can't get past the fact that no matter how many times I order a large waffle fri I get the same amount of fries as if I got a small... read more

Awful customer service... Cashier/manager was very rude to my wife and acted as if she was in the right the entire time. Sanctimonious attitude...Avoid! read more

Great food, very friendly staff! Every time we go here it's always consistent, food is amazing (but I've never had a bad experience from one of these). Staff always greets you, and most of the time they food is handed to us by the time we get our receipt. Definitely recommend, LOVE the biscuits and nuggets! read more

Always consistent. Good product, excellent service for fast food, and easy to get in and out of the restraurant if your not lazy and park and go in. Best nuggets and chicken sandwich imo. Just wish they had regular fries instead of waffle fries, I'm not a fan. I'm sure lots of people like them though and I like everything else there. read more

If you're looking for a clean, honest & friendly environment to sit and eat this is the absolute best in town. Plus their chicken sandwich is the best chicken sandwich I've ever had hands down. You've got to go try it out if you haven't already and that'll be the only place you go to get a chicken sandwich ever again! read more