Cancel

    Open app

    Search

    Chick-fil-A

    3.3 (168 reviews)
    Open • 6:30 am - 10:00 pm
    Updated 3 weeks ago

    Chick-fil-A Photos

    Business Info

    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for groups
    Good for kids

    You might also consider

    Recommended Reviews - Chick-fil-A

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Sara D.

    Their chicken sandwiches are good. A piece of fried chicken, it was moist, pickles on a toasted bun on a heat preserving bag. No sauce, no Mayo. I ordered the meal. Not crazy about their waffle fries, they were soggy and very salty. Root beer was the drink. Next time only the sandwich.

    Chicken Chick-fil-A Nuggets Mac & Cheese Hi-C Fruit Punch 8oz Polynesian Sauce chick fil 8oz Chick-fil-A Sauce

    This chick fil a definitely upped its game, I went here the other day after not coming for awhile because they messed up my order last time so I stick to the other one but I got great service and the food was so good, the chicken nuggets were the perfect amount of crispy, my Mac n cheese was good, and my hi-c was very refreshing. I ate inside and it was clean and there were flowers on the table which added a nice vibe and I overall had a great experience compared to last time so they have definitely hired some great new workers and chick fil a will stay my favorite fast food place!

    Sink

    Worked there for 5 years. The owner, Alan Taylor, is not only greedy, unprofessional, and irresponsible, but also refuses to hire professionals to keep maintenance within the restaurant. The gaskets, air ventilations, thawing cabinets, and etc are disgusting. When the health inspection comes he pretends to fix everything and makes it seem as if the restaurant is well-kept and clean, however, on a daily basis those tasks are not done. The pictures I posted are that of a pallet of buns infested with rat droppings(pest control). Jocelyn, his right hand on command does everything he tells her to do to keep everything under the wraps. He also commits nepotism with the promotion and hiring of his children within the establishment. There are so many things wrong with that place. Lack of care, repair, maintenance, and professionalism are some of the aspects, Alan Taylor hides behind the curtains of Chick Fila Greece.

    Sarah S.

    Alright. I caved to the peer pressure and decided to come here because why not, I love chicken. As imagined, the place is absolutely packed, and constantly crawling with people. I don't know how the workers do it. We decided to park across the street at the mall and then walk over--best decision we could've made. We ordered our food on the mobile app, and there is a little corner of the restaurant specifically designated for mobile orders. You walk over, give them your name, and they give you your order. Pretty simple. I did like how on the app, it tells you to click a button when you arrive, so your order can be made fresh. I got the spicy sandwich meal. The chicken was very finely seasoned, although I now wish I got tenders instead of a sandwich so that I could fully appreciate the flavor of the chicken. The flavor of the chicken was definitely overshadowed by the rest of the sandwich, which isn't technically a bad thing, but if you really want to taste how the chicken is truly different, I'd get some tenders. Waffle fries were also pretty good. I got iced tea lemonade, which was very sweet and authentic. The sandwich was pretty good. Would I go through all the hassle of the crowd and wait for this chicken again? Probably not. I will come back once the crowd and novelty have worn off. But for fast food, it does set a pretty high bar.

    Cold piece of cheese and a stale-like bun on my spicy chicken Deluxe sandwich
    Lea B.

    First time here..... glad I waited till the MAD RUSH of the "grand opening" to be over. I must report that I was sadly disappointed in the cold cheese and stale-like bun on my spicy chicken deluxe sandwich. I took it back to the register and asked if they could melt my cheese. The girl at the register stared at me for a few long, extended seconds and then at her manager.... They continued to make eyes at one another (I swear there was a real conversation happening without a single word uttered). Finally, the manger took my boxed spicy chicken deluxe sandwich and disappeared behind close doors. I waited for several minutes. All the while wondering what's taking so long to microwave my sandwich for 10 seconds. I decided to check on my husband whom I left to eat all alone and chatted with him and ate a few waffle fries. Then I got back up to wait near the register for the reheated sandwich. I was standing there long enough that 2 different employees approached me to see if they could help me with something. Still waiting, and hungry I head back to my table to eat more fries. My husband is about to finish his sandwich and he asked where mine is... IM STILL WAITING I exclaim! I went back to the register and was pondering the thought that with the amount of time I waited, maybe the manager is making me an entirely new sandwich and just didn't inform me of the long wait time. Well, about a minute later the manager reappears with my same grease-stained box so I know its my same sandwich. I open it to inspected....yes, the cheese is somewhat melted, but now my chicken looks almost black because it was re-fried, AND my lettuce formerly bright green and crisp lettuce is officially greasy, dark green, and wilted, Bun is still stale-like and not warmed. I'm so hungry at this point I'm just going to eat it. I'm regretting not taking a photo of the "reheated" sandwich for Yelp... I was just tooooo hungry! DARN! My husband and I discussed Chick-fil-A on the car ride home. We both agreed we like the thick, real piece of chicken compared to other fast food joints. We are NOT willing to wait in long lines for it however. Also, we are not in any rush to go back, but if we were craving a chicken sandwich, we'd likely come back because of that.

    Spicy deluxe, cold enough that the cheese wouldn't melt
    Marissa N.

    Why don't I listen to YELP reviews? The food was just warm, not warm enough to melt the cheese on the "entrees". The waffle fries felt undercooked and unseasoned. The sauces however are delicious Chick-fil-A, Polynesian and Sriracha were a highlight.

    Southwest salad with no chicken
    Sam G.

    Came here yesterday for Lunch and of course they Southwest salad was great until they mentioned they did not have the spicy chicken that comes with the salad, I was disappointed but hey they had me pay a little extra for chicken nuggets and I was all set !

    Emily Q.

    I love CFA, the food is always good and the servers are always so polite and helpful even when I'm a giant emotional mess! I lived in the south for many years so when the homesickness hits I always stop by and it always helps. Plus if you frequent get the CFA app because the rewards program is actually worth it, I visited maybe 5-6 times before getting enough rewards for a full meal (entree, side, and drink). The sauces are great I keep like 5 in my car just in case I get food from other places that's too bland.

    Emma J.

    Top notch I'm still so happy this joint came to town! I love this chain since their chicken is, as you may have guessed, delicious and not gross like other fast food places. If you've never been, of course you have to try the signature Chik Fil A sauce and their thick milkshakes....and their grilled sandwich. Oh and their French fries and their breaded sandwich and pretty much the whole dang menu. This location is clean and has a nice staff! The only complaint is the location and tiny parking lot but it will do. You can download the app and pick up your food at a separate entrance to the left of the main doors. Their is a sign that says pick up. This has always saved me time and helped me avoid the rush of people eating inside. There is also one parking spot for pickup only which is semi across from the pick up door.

    See all

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Eve M.
    0
    41
    1

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of G C.
    0
    7
    0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ruth R.
    13
    13
    5

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Always impressive as usual. Placed my order on the app and it was very speedy as well as great customer service.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of R A.
    1
    12
    0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mrs Y.
    0
    56
    16

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    OK, sorry, it's CHICKEN!!! It's good, but really I don't think it's worth the long lines. Fruit as a side option is great

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    It's ok. I prefer the chicken sandwich at McDonalds more. Not sure what al the hype is about.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    I have eaten here before in Florida and when I heard they where coming here to Rochester I got excited

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ann A.
    0
    22
    0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sam O.
    55
    33
    5

    8 years ago

    Only one in Rochester. Have had fantastic service every time. I go there usually once a week.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 3
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    The service is amazing and the chicken is the best. But the waffle fries are never crispy or salty enough.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Nick H.
    159
    3
    0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Lori T.
    58
    19
    4

    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Dawn F.
    10
    21
    0

    8 years ago

    The breakfast is my favorite around chicken on a biscuit. I like the hash browns. It's amazing

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 4 of 5

    Ask the Community - Chick-fil-A

    You might also consider

    Outlaw Potato Shack - The picture doesn't do it justice. The ride home kind of smooshed it, but believe me, the Cowboy Potato is amazing!

    Outlaw Potato Shack

    4.1(66 reviews)
    1.4 mi
    •$$

    First time at Outlaw Potato Shack. The menu is quite large for a literal shack size establishment…read more We ordered the outlaw potato with all toppings and chopped brisket. We did a mobile order and drove thru to pick up our food. Our food was ready quickly. Service was friendly. There is no indoor seating pure drive up. The location is strange but it seemed like they were getting a good amount of business. The potato is huge, the brisket was delicious. I'd prefer the cheese was melted but overall it was good. The potato easily fed 2 adults possibly 3.

    This was our first time coming here after receiving a recommendation to try it. We ordered online…read moreand the food was ready for pick up in the stated time frame. You would think that a restaurant who only does take out would have a better presentation in its to go containers. My husband ordered a 2 meat 2 side plate and both his sides were essentially combined, as were his meats. His container was on the top in the oversized bag on top of a container with a potato and then a container with a sandwich at the bottom. Stacked completely out of weight order. His had also leaked all over everything else so it was a mess. The food itself was just OK. The best item was the cow boy baked potato. The side of corn tasted fresh out of a can, not sure how it's "Cajun". The beans (now mixed with corn) had a nice flavor and probably would have been really great by themselves. My husband didn't eat much of his chopped brisket so that must have not been tasty. He did eat all the chicken. My pulled pork sandwich was really lacking on the amount of meat. I ending up eating it open face because there was way too much bread for the tiny smear of pork. My daughter liked the Mac n cheese and she's picky. If I ever come back it will probably only be for a potato.

    Photos
    Outlaw Potato Shack
    Outlaw Potato Shack
    Outlaw Potato Shack - Famous Outlaw Potato with Brisket

    See all

    Famous Outlaw Potato with Brisket

    Shake Shack - Crispy French Onion Burger & Root Beer Float

    Shake Shack

    3.6(9 reviews)
    0.1 mi

    My family and I came in to try this new location in Rochester and were really excited to try it!…read more The staff here was super friendly and agreed at this right away! We made our orders on the mobile kiosk . We ordered french fries with cheese sauce on the side a holiday cookie shake, which is sugar cookie, frozen custard top with whipped cream and sprinkles, a big Shack and a regular Shack burger. Everything was delicious, but I do have to say that I ordered my burger well done and I noticed it wasn't, but that's okay. I also really like in Henrietta that they have a drive-through, but they're lacking here in Greece which is sad. I hope to come back soon and try there sticky coffee, pudding shake that sounded really good. They were out of it at the time we went.

    First experience with shake shack ever. Found it to be okay, nothing amazing…read more We were greeted by a lovely girl who asked if we were paying cash or credit. I don't even know what I was ordering..... but she explained to me that if I'm paying with cash I should order at the register, if I'm paying with card, I should use the kiosk. There are four kiosks nothing irritates me more than these kiosks everywhere you go now. Where is the Customer service??? Anyhow, I asked the same young lady what this "shack sauce" was like, she has said it's hard to explain, it's mayo base with some paprika in it. She said it's kind of like chipotle sauce. I asked if it was smoky? She said that I would have to try it myself. Dang, if it literally didn't taste like mayonnaise with paprika. I gotta tell you. I was really disappointed in its lack of flavor. Maybe because we're all used to an orangey looking sauce having more flavor to it? Anyway, I ordered a cheeseburger with my specified toppings and the shack sauce on the side. My burger came out with tomatoes on it, which I did NOT order. Glad I could easily pull them off. I do wish I asked for extra pickles because I could hardly taste the ones that were on there. I had initially asked for Mayo on my burger and the cashier pointed to the Mayo packets on the counter. I also asked for water and she pointed to the paper cups and water dispenser at the counter. ROOM TEMPERATURE WATER..... ugh, no thanks. Had to ask for a side of ice. I heard a customer at the next table over talking at the about onion rings but I did not see them on the menu board. I also saw a photo of a French onion burger but no price on that either. My total was. $12.40... The cashier asked me if I was paying with cash or card and I said cash and I handed her the $12.45. She proceeded to ask me if this was exact change??? (Do these kids not know how to count cash?). So anyway, I told her no, there will be five cents change and I headed her off and I said and I'll take the receipt, please. Overall, I might come back.... But am in no rush.

    Photos
    Shake Shack - Their counter area

    Their counter area

    Shake Shack - Food

    Food

    Shake Shack - Seating at the restaurant

    See all

    Seating at the restaurant

    Chick-fil-A - hotdogs - Updated September 2026

    Loading...
    Loading...
    Loading...