Georgetown's Chick-fil -a is s good example of the brand. I would have given more stars but I have a bone to pick with the Gluten Free bun here. It was stale and I couldn't eat it. Went GF after a serious illness and with not many options around I have come to searching them out. Now I want to set this straight I used to think of people ordering gluten free as weird or just part of some latest trend. I apologize after nearly die'n and Dr's saying it may be years till I'm totally well and I better remain GF or become sicker I need a GF option every meal. I know the chicken fried is the bomb I used to eat This companies food all the time. We all know the lemonade is addictive I truly appreciate this company in so many ways but please the only gluten free bread item has got to be better. Everyone else in our party of 7 loved their meal My Buddy Jake adores their nuggets. read more

I can't say enough about the staff at this location. I brought a group of high school students during the busiest time of the day. We had pre ordered our meal and when we arrived it was ready and hot. The staff made every effort to make our visit great. Thank you!! read more

Every thing I expect from Chick-fil-a; friendly, clean, fast and tasty. My kids love these nuggets so we were excited to find this on a road trip. Right after we sat down a drink spilled and it was cleaned up before we got our food, which we got before my kids could get their shoes off to play. Thanks for the great pit stop! read more

Best service and best salads antwhere near. Food prepared well and always good. Milkshakes are the best anywhere.

I have visited this locations on several occasions, always have fresh food services in a relatively fast manner, drive through is quick as well. Great Breakfast. I have a much better experience when in a hurry here then McDonalds, or Dairy Queen. read more

The staff was very helpful with my high school students and very quick and friendly with all my staff and students !

I love this chain. I think the food is great and the prices are fair. I always know that if I'm hungry and there is a Chick-Fil-A around then I will be happy. This is easily the best fast casual chain in my opinion. read more

Trying to give it a 4 1/2 star for its quality is superb and the signature sauce is def what makes the meal...friendly staff and great experience...wont lie if your in a hurry this place is the busiest chicken joint around so drive threw wait times are almost ridiculous but they try to maintain a steady pace...took a half star off mainly for the wait times drive threw or dine in...both are so so on certain times threw the day you go there...def not the mall style chic with a upscale kinda atmosphere surrounding it...place is very tidy and well maintained, and those waffle fries are to die for if you love natural cut fries read more

Don't come here based on order accuracy or customer service. Brent the owner does not take accountability for incorrect food. Instead of trying to rectify the situation he walked away and was dismissive. Had my fiancé came in I am sure he wouldn't have been as disrespectful. Another man approached me and said he's experienced the same thing at that store but after a long banter his food was remade. So, I'm assuming because I am a woman he felt like he could disregard what I was saying. Going forward I'll be sure to spend my money at a fast food chain that prides their business ethic on customer satisfaction. read more

Chick-fil-A - Taco Bell knows how to treat their customers. - Fast Food Near Me - Georgetown, Kentucky

Nice and friendly staff. I love that they help sitting customers with refills, putting away the trash, and always checking if we need something which is great if you have kids and have your hands full. Our kids love playing at the play area. Play area looks nice and clean. Great place to take the kids out on a rainy day or when mom needs a break. read more

Kids play area! Very clean and great for parents traveling wirh young kids. Can't go wrong with long trips needing an active child stop.

Neil was very sweet to alter my order after I made an error!

Never had a problem here. Always quick, food is hot, and all is good! So glad the peach shake is back in season!

We always stop at this Chick-fil-A when we pass thru Georgetown on our way to the Horsepark. We appreciate the friendly, efficient service and the food is fresh and delicious every time! Also!! Rey is a wonderful dining room host! read more

Breakfast is my favorite here with the chicken minis. Always pleasant service. For fast food the food is always quick & fresh. Normally go through the drive. read more

Very clean the staff is super nice and polite. We stopped here for a quick lunch. The place is crowded but service was fast. Always good food definite step up from traditional fast food. Parking lot gets a bit congested so be careful. But I highly recommend if you're in the area. We'll be back! read more

The young lady taking orders and the one working the drive-thru window this a.m. around 10:20 were both quite short and unfriendly. You get used to the drive-thru personnel being chipper and helpful, finishing up the order with "My pleasure!" and it always makes you think, "that's so nice..." Didn't happen here. The girl working the window was flat and affected, very short. She actually shot a, "What did you say?!" to my husband when he told her we didn't (after she asked if we needed a drink carrier). He had to ask for ketchup twice and the girl jammed it at him. We went to drive away and my husband said, "Wow... never had that happen before at Chick-fil-A...". read more

Such a great place. Place is always spotless. Food is always piping hot. One great feature about this location has nothing to do with the food. No matter how crazy busy the place is you can always find a place to park and not walk a mile to get to the door. Whoever designed the parking lot gets a sweet tea on my dime. read more

The people here are great. Chick fil a has the best customer service of any fast food restaurant I've been to. The food is almost always hot and fresh, and if it isn't the employees are quick to correct the mistake. It's great to walk in every time and see a smile on the faces of those who work there. Keep it up! read more

Always great service and good quality of food. I love the fact the staff comes out and will get you a refill.

The chicken sandwich was awesome but the wait for it was not good. The waffle fries were below average, they weren't salty enough. But nevertheless the restaurant was clean and the employees were friendly. I will come back!! read more

Nice, clean establishment. Very courteous employees. And as always, the food is on point.

Chick-fil-A always has good food and good service! Quick even when crowded and they always come by your tables to see if you need a refill or to take your tray away. read more