It's your fairly typical chic fil-a, but ALWAYS busy. I mean lines wrapped around the building busy, and slow. The last time I was there I was trying to explain what I wanted to the girl through the box I wanted just a number 1 (it just comes with pickles) and add lettuce. And she insisted on giving me a number 2 (comes with cheese, lettuce, and tomato) but with no cheese, and tomato.. Thus charging me for the cheese I never even wanted in the first place. Then they weren't the friendliest at the window. Which is rare for chick fila, but whatever. I'm sure it was a long day. In other words, don't try to modify anything, you'll just get charged for stuff you didn't even want at this location. Lol. I've worked for chick fila before, and I've never heard of that before in my life. read more

worst chick fil a ever. terrible drive through line and they repeatedly have gotten my order wrong.

Andi Waterbury is the best employee at Flowood Chick-fil-a. She is hard-working, sweet and patient with customers, and very helpful. 10/10 experience with her during drive-thru! read more

Literally becoming the bar setter for fast food. Incredible food for Breakfast, Lunch, and Dinner. The customer service is as good as it gets for Fast Food. Very clean place and my kids are obsessed with coming here. Absolutely love this place and the staff! read more

Perfect for a quick stop... went to the curbside and the food came to our car in less than 10 minutes! They remembered everything and it was a great meal! 10/10 highly recommend read more

The service is always outstanding, but some guy who looked like Harry Potter took my order and completely messed up. I clarified to him my ordered and he said he got it, then he handed me one straw which was a sign that it was gonna me messed up since i got two drinks. I got to the window after paying, and they completely messed up the order and gave me one drink. I asked for the other one and they made me pay for the inconvenience. Harry Potter and the lady at the window were both very rude and acted as if it was a hassle to do their job. read more

My niece loves Chick-Fil-A, therefore I take her. Since this location is only 5 minutes away from my home it's our go to spot. The food is always fresh. The line may be wrapped around the building but they move quickly to get each order to the correct person. Not only are they consistent in the food being fresh, they also keep a positive friendly attitude while serving all of these people and do not get overwhelmed. That's a automatic 5 star in my opinion. read more

i just love chic-fil-a. been going there for years and years!! however, i have noticed the sandwiches getting smaller and smaller. tonight i wennt. and my sandwich only had half a chicken breast, and a much smaller bun that they used to have update. my chicken. feast was maybe 1/2" thick at the widest. drive thru wait was so unlike chick-fil-a. was in line for 25min. very slow. cashier could t be bothered i had even pulled up the the window. read more

The rest of our group's food was good but one of my friends had to wait 20+ minutes for her food. When she went to ask about it, they said they did not have her order. Then she got her food and they were somewhat rude... read more

Fastest, most courteous drive-thru experience ever!! We are traveling thru this area today & ordered 10 sandwiches for our tribe. We always have to "pull up & wait"- with our more-than-average orders, but not here. Our sandwiches were ready to go when it was our turn. With sauces, napkins, etc. all included. Tasty & hot! Impressed. Very pleasant experience all around. : ) read more

They're pretty consistent with their service. I've gone here a gazillion times and I've only had one bad experience when a manager gave me the wrong coffee, and made it seem like I'm trying to get a free coffee. Their grilled sandwich is so good and the salad with the fruits is amazing. You don't even need dressing for it! It's my go to chick fil a read more

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Never fails! I can't say I've ever seen a happy group of employees at a fast food joint but these guys are pros! They handle the rush like they invented it, food is always consistently awesome. I have nothing bad to say about Chik fil A! read more

Chickfila is amazing. This one is the especially great because the service is fast and the waiters are super friendly. When the drive-thru line gets really long the waiters stand out in the HOT Mississippi summer sun and take your order manually to move things along more quickly (as opposed to every car waiting for the kiosk). I've been piled up about 10 cars deep and never have to wait more than 10 minutes. read more

While the staff are friendly and seem genuinely happy (unlike other fast food restaurants where their "happy greetings"are forced and insincere), I'm not sure it is enough to overcome how slow the service has gotten here. Once before, I gave up on this location because they had gotten so slow, but I gave them a second try and it hasn't gotten any better. Before they installed the double drive thru, they were so much faster. Even though the line wrapped the buildingz it always moved. Now, you just sit there. Twice recently, I have just left because the line hadn't moved after five minutes. No amount of smiles and "it's my pleasure" can make up for a decline in service. I will just have to do without because I can't, in good conscience give my business to a company who fails to provide quality service. read more

This Chick-fil-A is very fast, they are very fast friendly and nice . Right when I order my food come right to me. I will forever love this Chick-fil-A a great service overall read more

Really fast and courteous service even at lunch time. I love this location. very convenient.

OMG, the food here is AMAZING! I go here most of the time because their food is so good for every meal course. The only problem I have is that every parking space is taken when I get there, but still their food is good and the service is wonderful as with the employees that are always nice to every customer. read more

I love Chick-fil-a! This location is always busy, but the food is great. They also have a play area for the kids. Educational toys in kid's meals--also has healthy substitutes for french fries like fruit cups. I am a regular customer here. read more

Phenomenal drive thru service. Lady outside taking orders was by far the best experience I've ever had in a drive thru!!!! Line all the way around building and in and out in less than 6 minutes!!! read more

Mrs. Barbara is awesome. She is so pleasant. I will be back just to see Mrs. Barbara.

As a food lover I have hung in there with chick-fil-a despite the bigotry etc because I love their food and I trust them to give good service and get my order right every time. This morning though my experience did not go as I had expected. I walked in to order with a moderately friendly boy. He did a good job at taking my order but it got out slower than usual despite the fact the store wasn't terribly busy. I received my order trusting that it was correct but when I opened the bag it was completely wrong. I went back inside a few minutes later, employees looked at me but did not acknowledge my existence. After saying "excuse me, sir?" And being ignored by everyone meandering on the expo line I proceeded to say "can I get help from anyone?" They still attempted to ignore me. Finally the boy who I spoke with the first time (after he was instructed to do so) came and spoke with me about my issue. They begrudgingly prepared my chicken mini (3ct meal with hash browns) that I paid for. I receive it with no hash browns so naturally I ask for what I paid for and eventually received it along with the 2 chicken biscuits they originally gave me. Yes, I eventually got my order but I will not be returning to this location. I don't appreciate being treated like a nuisance. I may have just been a woman with purple hair and tattoos to them but in reality my actual job is to train people in hospitality and food service and I see many flaws here. Also, I would like to say that some their clientele are not very friendly either so I don't recommend coming here if you have tattoos or anything significantly unique about your appearance. That is, unless you appreciate disgusted looks from people. read more

Super friendly. .. food is always good and I've never had a bad experience with them... I love love the frosted lemonade. .. it taste like heaven. .. sometimes I wish it came in a bigger size..lol.. read more

Used to be a great restaurant with absolutely the best customer service. The last two times I took my kids I can not understand anything barked at me through the intercom. Don't even dream about a smile or a friendly greeting from the staff. Sad, but I will not be returning. read more

I go to Chick-Fil-A all the time. I love everything I've tried there. The service is amazing. I never wait a long time for my food. The environment is wonderful. It isn't very costly. The chick-fil-a app is also something I enjoy using I have gotten so many meals from it and it is very easy to use. I recommend chick-fil-a to everyone read more

Anyone who knows me knows that I love love love chic fil a. Today on the other hand the service was horrible. I felt like I was at McDonalds and i don't even eat that!! I was very disappointed. read more

This place is the worst chic fil a in the state of MS. It's been multiple times that I was disappointed! One morning I asked for superfood, the lady responded we don't have any made! We'll go make it! The line is always so long! The associates don't even like their coworkers so just imagine how they feel about customers! I have been so many times that I left to eat my salad and no damn fork! Chic fil a sheeeessshhh might as well be McDonald 2.0 read more

The most efficient fast food company in the country.

Great food like always at Chick Fil A. Wish they'd spend some money to clean up the kids playroom though. It was pretty rough. 5 stars for restaurant. 2 stars for playroom. The manager did give my son a free ice cream cone which makes a world of difference to me. Even if it is on 80 cents. It made my son happy. read more

I love this chick fil a, they are always sooo nice and they go above and beyond for my family and I and make sure that everything is correct. read more

Great place for food and service. fast and efficient---and very friendly staff. always there every week.