I was just there at the flowood store. everything was fine until I asked for a military veteran coffee drink that is complementary. they said they don't do it at this late in the evening. I thought the drink was 24/7. so I was denied and I'm 100% disabled veteran. how can you turn down a cup of coffee to a veteran. I'm sure the owners would disapprove of this. do better whataburger. read more

Good was great but the young woman at the counter, very rude, she was talking on the phone when I walked in and I had to wait for her to finish her conversation. Had to ask 2 different times for her to get me a drink holder as she'd walk to the back and start a conversation with someone and they was very loud and yelling in the kitchen read more

Very friendly and order was accurate and on time. Had breakfast taquitos, biscuits and gravy, and coffee.

Whataburger is always good for a fast food place, and this location is no different. Where they vary is customer service or lack thereof. Mason, on the counter, slowly walks up and looks at...no treating at all. When I walk off, leans on the register/computer like this is last place he wants to be. I don't expect wonderful customer service at a fast food place, but it doesn't take a lot to great someone. read more

the person that waited on us was very sweet, but the burger was ice cold when we got it. maybe need to invest in microwave to heat meat up before serving it. read more

The food is always delicious and the night staff is awesome!! They are so nice and are always working hard!

The BEST whataburger, no, the BEST RESTAURANT EVER. The service is absolutely fast, twenty minutes? that's faster than a five star restaurant. The food is delicious too. The fries were moist, tangy, and greasy! And the best part was the burger, it was really fun chewing experience. gave me food poisoning. Perfeeecttt if you want a fast, expensive but worth it experience!!!! read more

Food was good as always when I visit Mississippi from Florida I have to have a burger from here. Service not the friendliest but fast food is fast food.. Lol ambiance is of a typical burger fast food restauran. read more

Whataburger - a tray of food and drink - Burgers Near Me - Flowood, Mississippi

It's better than the one in Brandon on time but can't seem to get cup sizes right and have some pretty trash French fries. It's real easy making sure the fries aren't undercooked. You just put some in the fryer basket (don't overload it of course. You'll have uneven cooking) and shake them time to time while they are cooking. It's so easy. We don't want to pay for trash quality. Also, put some salt on the fries. I didn't have a grain of salt on them. Undercooked, cold, and unsalted fries along with wrong cup sizes. It's all super easy responsibilities. This is the Night Shift after 10 PM. Do better team. read more

This place is the worst ever! They are so slow and then get your order wrong. This place needs to shut down. Cold food and rude workers. I would give it 0 stars if I could. read more

The worst Whataburger in the area. Please open your sandwich wrapper and check it before leaving because I guarantee 80% of the time your order will be inaccurate. It will be inaccurate no matter if it's drive-thru, carry-out, online curbside or dine in. I've given up. I understand this is fast food and expectations can be low but atleast try to Excell in the speed of getting the order to the customer, customer service, accuracy of order, cooking the order to taste good. But this location fails in all of those aspects. Please try another restaurant or another Whataburger unless you like wasting time and money because this Whataburger location has customers doing just that, wasting time and money. read more

the grilled cheesy is simply the best thing ever. I loved the dr Pepper shake a while bac. the service is great aswell. The ambiance is most sizzling patties and greatness. Whataburger is just so good read more

What a horrible experience! Everything I asked for, they gave me the total opposite. I asked for a #2 (double burger meal) with extra pickles and mayo, and fresh fries. When I received my fries they were cold, so I had to wait another 7 minutes to get fresh ones, which I didn't realize weren't fresh until after I had driven off. Hind sight being 20/20, I should've checked my burger before I left too, because they had completely omitted the pickles and mayo, and the burger was so old, cold and dried out that the cheese hadn't even melted on it. It was 4:00 am when I visited this location, and I was not turning around and going back after I had already returned to my hotel room. Oops, I forgot to mention the nasty artificial strawberry and chocolate shakes! I don't understand what the hype is about Whataburger. I live in Las Vegas, and In N Out Burgers is killing them. On a positive note, Kelsey was a pleasure. read more

Whataburger - A copy of the ticket for my order - Burgers Near Me - Flowood, Mississippi

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Good patty melts, and decent burgers, but if you go after 12am, the lines are short and the wait time is LONG. Be prepared to wait. read more

Whataburger - Burgers Near Me - Flowood, Mississippi

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I came into town for the game. Since I landed late, this was the only thing open that I trust & am familiar with. I have NEVER been treated so rudely by anyone working in the fast food industry, oh my god. The two girls working the drive thru clearly hate their job because they were both rude as hell. I didn't even order what i truly wanted because I was scared ow it would come out. The attitudes were on 1000% & slow! I don't even know how else to disrespect this entire experience but disrespectful & disappointing. Dashaundria does not like her job & needs some MAJOR customer service training ASAP. My food wasn't even fully cooked but I would rather throw it out before I even attempt to get it cooked longer. Don't ever come here, there's a reason they only have 2 stars. They need to tear this location down & start fresh. Maybe build a Chick Fil A. read more

Ordering through app is better. But still not ideal when trying to pick up food quickly. The estimated time ready is always too fast.

If you come at night you will wait foreverrrrr for your food. It's supposed to be FAST FOOD. Too expensive to wait for 20 mins when there's only two people in the line read more

Good food and pretty consistent service. It's still fast food in Jackson so keep your expectations in line.

This is the slowest place on earth!!!! Expect to wait at least 15 minutes for a curbside order every single time!

They have improved on food an service to get food out onion rings were great an hamburger was good just onions fell off hamburger when ate it chop to fine . read more

George in the drive thru starts your day off right. He is welcoming and seems to genuinely care about his job and the customers he serves.

They're getting a bit better. We have not been to this Whataburger in over a year because of their service. Today we gave it another try and, it was great! My salad was FRESH. Our food was hot and delicious. The restaurant is clean and the manager is hard on the crew but, she is also coaching them. This, to me is teaching life skills. Keep moving on up! read more

I would give this place negative stars if possible. The only thing positive that I can say about this place is that it was open during the posted hours. Service was horrible, long wait, cold food and wrong order. When asked about an issue with our green chili burger they told us that the 5 green chili's was standard. To eat here on Veterans Day after not having Whataburger for over 10 years I was sadly disappointed. Only good news is that we're on our way to Texas where we can try again. -Disappointed Marine Veteran read more

Food on floor and tables. Employees must know the manager will not be here on a Sunday. Burger previously cooked. ALSO TOOK FOREVER. HORRIBLE. read more

I have eaten here several times in the last few weeks. The restaurant was clean and the service was from good to excellent. The food was consistent and good. Better experience than the other Whataburgers in town. read more

We sat in-line for 30 minutes and then weeks told the restaurant was closed until 11PM. I wouldn't waste my time at this place ever again. I will never go to this location again. read more

This Whataburger was good when it first came to the area. I haven't ate burgers from here after eating several salty, dry burgers and cold fries. I only get breakfast here now. The best food items to get from here are: the taquitos, the sausage and pancakes, & the honey butter chicken biscuit (it's good but as good as it use to be). Whataburger has the best breakfast burrito (taquito). I could eat a burrito every day. Better than the legendary McDonalds burrito. Way, way better than Wendy's and Taco Bell's burritos. The Chick-fil-A burrito would be a runner up. Close but no cigar. Go check it out! read more

What happened to you, Whataburger/Flowood? You were doing so good. Then last month things started changing. First, no one was working the counter and couldn't be bothered to wait on us/ kept telling us they were sorry they were busy on drive-thru. We left after 15 min. of no service. Then a few days later you were out of ALL carbonated drinks. Then Saturday morning at 9:00 am your lobby doors were locked and only drive-thru was open. We knocked and no one came so We went next door to Sonic. Then tonight we went in and were waited on- yay! But on our way out the door 2 customers were still waiting at the counter and no one would take their orders. Also when we ordered Jr. Burgers we were told y'all were out of ALL small meats. Whataburger Manager, you'd better ramp it up. We love WB but poor service and management will lead to your closing. Too many other options besides you. People are not happy. read more

Whataburger is always good. I haven't had a bad experience (YET). The service was good, no complaints really. Just look at my pictures...LOL. Patty melt, onion rings. It's all there. There were more than a few patrons inside the restaurant. The lunch crowd of course. read more

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Why bother, there are so many other food spots in Flowood. These folks can't get orders right, leave items off the order and brought me a large coffee in a medium drink cup with a straw, really????? Not as bad as McDonalds, but we still go to these places which is why they stay open. No more! read more

This place is in serious need of a makeover from the top to bottom. Customer service is horrible. The only reason I come Here is because My daughter loves the burgers and fries. I come here every Monday and Wednesday and sit in the drive thru for about 10-12 minutes. On 2-3-20 I entered the drive thru at 5:17. Two cars were in front of me so I payed at the window at 5:28 , The cashier gave me my food at 5:37. This makes no sense at all. I look inside I see a bunch of teenagers just joking and playing. If this was one time I would not even wrote a review but someone needs to know what's going on. The customer service/ time wait at other locations is not like this one. The cashier gave me my food at 5:37. This makes no sense at all. read more

This location gives the brand a bad name. Sodas tasted horrendous, fries were unsalted and soggy. Burgers were cold.

Tried to give this Whataburger another chance. Once again disappointed. Had to wait forever just to order. Then the person taking our order literally answered his personal cell phone while we were trying to order. Then they took forever on literally just four combo meals. Then to add to it no one in the back is wearing hairnets around the food. Someone mentioned it I'm assuming the manager, and the employees still refused to put hairnets on. This place is an absolute disgrace to Whataburger. It's sad that the one in downtown Jackson is better than the one in Flowood. read more

I have tried going to this location several times, and I end up being disappointed every time. This location messes up my order every single time. Whichever consistently puts mayo on my "ketchup and mustard-only" order needs to be relieved of their duties. They are also extremely slow and mess up drink orders. Whataburger corporate needs to step in and set this location straight bc it is giving the brand a horrible reputation. read more

Have waited 20 minutes in the drive thru now and nothing has moved or changed. This is very unfortunate when you are not from this area. I still have a 3 hour ride back home and was trying to get food and go. read more

I have been waiting over 25 minutes in the drive thru for milk shakes. Clearly the concept of fast-food is lost here.

Don't even think about asking for extra sauces. They charge you for them and don't even bother putting them in the bag. Now I've sat in line for 35 minutes so I can eat the super dry popcorn chicken with no sauce. read more

Slow - Waited 15 minutes in the drive through with zero movement. I along with a few others drove off. The franchise own/corporate needs to make changes to this store! read more

I am done with this place. Went through drive-thru recently and left after sitting there for over 5 minutes without moving an inch. Went again today and actually made it to order and they're out of most of their drinks,so we left again. I don't accept COVID as an excuse because we've gone elsewhere and had no problems. As a matter of fact, we've been through drive-thru places more often. Other than longer waits we've had no problems. read more

I have eaten at this fast food place once a month or so. The burgers are good and the service is adequate. The prices are about average for a fast food place. I would recommend this location if you are in the mood for a quick burger. read more