Best Chick Fil A!! They are always checking on the guests to see if anyone needs a refill or to ask about how you are. We will drive out of our way just to come to this location read more

Okay, I need someone to explain the popularity of Chik Fil A to me. Let me say that I LOVE fast food; it's my main guilty pleasure. I don't eat it often, but when I do, it really needs to be worth the calories. McDonald's fries, a BK Whopper, oh yeah! And how I made it to 63 without trying Chik Fil A, I don't know. I always wanted to try it, and as I was on Sawmill Rd. at lunchtime, ohmigosh, my mouth was watering just thinking about it. The place was jammed and the getting the food out was really slow, but the counter folks were beyond pleasant. I went with just the classic chicken sandwich and waffle fries, to really get the Chik Fil A experience. Well, this is the sandwich that the word "meh" was invented for. The chicken was moist, and satisfyingly greasy, but tasted identical to the moist and greasy bun. As in, zero flavor. The chicken breast was too thick for the minimal crusting that was on it, and it had no seasoning whatsoever. The only thing that had any taste was the one lonely pickle slice in the middle. The waffle fries, on the other hand, were positively repulsive. Flabby, pale, raw tasting slices of potato with no detectable crispness. You can achieve the same effect at home with a bag of Ore Ida waffle fries and a microwave. I threw the whole tasteless mess in the trash, along with my $7. But at least I saved 1070 calories, which is what a chicken sandwich meal clocks in at. read more

Going to a Chick-fil-A is about the best experience you can get considering it's fast food. If every fast food chain had the customer service and efficiency of workflow they would have more competition. Thank you chick-fil-a for being a wonderful fast food place and always putting your customers first. read more

Food is good. But, if your child is injured, you're out of luck. Their insurance won't help (probably because their deductible is so high, due to being in the food industry.), and will blatantly deny the claim due to it being classified as "an accident". Well.. of course it's an accident, that's what the insurance is there for. Chick-fil-a, despite their insurance denying the claim, won't bother to try to make things right by paying the ER bill through corporate, which was the direct result of premises liability. So, this experience has put an extremely sour taste in our mouths and we advise anyone who eats there to be weary. In addition, we have begun the process to take legal action and look forward to having this rectified. read more

I'm sure everyone has been to a fast-food location where the workers may not be telling you to buzz off and they have may have kind words, you can sense deep down in the staff that they would rather not be there or even be alive. The staff at this Chick-fil-A are all a refreshing ray of genuine sunshine! Everyone is super friendly, I almost feel like if I asked them to do something like change my car oil or do my laundry that they wouldn't say no to it (but of course they would say no). The food on my two trips here has been consistently good and the prices for the food are appropriate too for the quality. read more

Awesome service!!!! Love the fact they are closed on Sunday's and let the employees have a day off

This was my first experience at a Chick-Fil-A, I have heard all the hype about service and food so my family gave it a try. We were blown away!!! It started with 1 of our 2 gift cards not working that we received from Christmas, without hesitation one of the managers came over and said it happens sometimes and just gave us credit for the non-working gift card. My wife and I discussed how no other fast food restaurant would even consider doing that, let alone doing it automatically without back story or pleading. Then after that the food did not disappoint. Mac and cheese and our chicken sandwiches were delicious. I highly recommend this location! We will be coming back again due to the outstanding service and food. read more

Thank you for your fine food and excellent service. I had a milk shake and a cookie. The food tasted good. This is the second time I have eaten here - I had a sandwich the first time probably a club. I would return because it was nice. Monroe3 read more

Not the first time eating at Chick-fil-A, but the first time in this location! Always great to have their spicy chicken deluxe sandwich and waffle fries! Yummm! read more

Chick-fil-A - Fast Food Near Me - Dublin, Ohio

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Great food, very fast service. Super tasty. Very friendly staff. Clean and a play area for kids cant get any better

This Chick-fil-A is fantastic. They made my food wrong and when I drove home and realized it, I had to go all the way back. It was a salad missing some key ingredients. When I went back, they replaced my salad happily and free. They were exceptionally polite and gave me a free cookie. They were apologetic. If all fast food places were more like Chick-fil-A, the world would be a tastier place!!! read more

This is the best chick fil a!! I live right down the street so I stop by at least twice a month. They always go above and beyond. I was there today 9/13 @2:15ish for lunch and the girl running the drive thru made the extra extra effort to make sure my order was correct. The crew is always amazing. read more

I don't eat meat but was in the car with my mom when she was ordering food for my brother through the drive thru and the drive thru attendant was really nice. Unexpectedly nice. It was pretty awesome. read more

Absolutly wonderful! Just went with daughter and her family, 4 adults, 3 kids. The place was very busy and we were looking for a place to sit. Miss Sherry saw us and took over, found us a place and got the high chairs and made sure we got everything we needed. She checked back with us several times and brought the kiddos each a stuffed cow. The food as always was great and there was a man on a keyboard and a ladyvon guiatar singing a variety of songs in the background. 5 plus stars and a special shout out to Sherry! read more

First time I've been here. Have loved the "cow" campaign for a while. :) The chicken sandwiches are great quality. And who doesn't love waffle fries?!? The place was really clean and the service was very friendly. Oh yeah, and the Peppermint Chocolate Chip Milkshake is delicious! read more

I always look forward to coming here. The staff are the nicest people, and the food is always tasty. I always leave here happy!

My family goes here about once a week or every other. It's about the only place my little boy with autism will even consider eating out at. He loves it, always. It's his big treat and a big motivator for him. The staff always treats us so kindly, they have even come to give him a free ice cream cone simply because they made an extra. It's refreshing to go to a fast food place that has such a nice family atmosphere and the employees do not act annoyed by your presence. Whatever they are doing as far as training, they are doing it right. Thanks for always making us feel welcome. read more

This location offers the best customer service EVERY time!!!! Everyone is so polite and my order is never incorrect. I wish every fast-food restaurant had a staff like Chic-fil-A. You can definitely tell they value their "guests" at a high standard. read more

Hard to imagine, maybe, but this was our first trip to CFA. I downloaded their app and we got in the drive-thru line which was busy at 7:48pm. We had checked out the menu and knew what we wanted. I got a reward for signing up for the app of 8-piece nuggets. When I ordered, I told her (Jessica) this. The order was really, really wrong. In her defense, she did repeat the order back to me, but at such rapid speed that it was unintelligible and sounded like one big run-on sentence. I should have asked her to repeat it more slowly, but I think she may have relied on no one understanding but still saying yes since people were lined up behind. So my bad that I let it go. We got home and the food was delicious, the only reason for 2 stars. My husband ordered the spicy chicken deluxe sandwich combo, with waffle fries and a small coffee. I ordered the 8-piece nuggets then added waffle fries and sweet tea. I wondered why the amount we paid seemed too high. Well, I gave her the app to scan and yes, it took it off, but she had given me TWO orders of nuggets! So sure didn't save me money there. My sweet tea was clear! Turned out to be Sprite. My husband was charged for a small coffee so it's fine, but it was HUGE. Maybe that's their normal small? She never offered or asked me about dipping sauces. Since I perused the menu ahead of time, I knew they offered some good ones and I asked her if I could get some. She obliged me but thought since I was ordering one (and she thought two) chicken nuggets that she would have asked/offered. Also, I think her problem was talking to co-workers constantly and maybe that's why she got the order so wrong. Even when we held out our credit card for her to take, she was completely turned around talking to another female co-worker. My husband was getting tired of holding it up for her. I read the reviews saying how great their service is, so this whole thing surprised me. I can't see us ever going back and I've deleted the app. Not a great experience if CFA is seeking new customer acquisition. read more

Great customer service! They came around and refilled our drinks for us. Restaurant is well kept.

I've gone to this Chic-fil-a several times. Today I went with my toddler for a play date. She had a blast. The play area was very clean and not busy at the time we went (what a plus)! Our food was exactly how we ordered it and the WI-FI was an added bonus. read more

Great place for kids! We had 3 generations there, and the kids were getting fussy as we we finishing our lunch. Sherri came to our table to see how things were and asked the kids if the liked ice cream. She brought a cone with sprinkles for my granddaughter, and a special kids toy for my grandson. She made sure our visit was an EXCEPTIONAL experience. You now have 6 raving fans! read more

chick-fil-a is awesome...company is christian owned, chickens used are sourced from animal welfare oriented farms, the service and people are outstanding, especially at the sawmill road location and the food is good! got to try the chicken biscuit w/american cheese and a peach milkshake...da bomb breakfast!!! i gotta go get me some now! read more

Dave was so incredibly friendly and welcoming! He brought over an extra lemonade for my husband because we were sharing one and insisted we try some nuggets since we ordered sandwiches. He also brought us over new sauces to try. We cannot thank Dave enough for his excellent customer service. People like him are true treasures and need to be celebrated for making others feel appreciated! read more

So they finally have made some improvement with managing their lines. Still involves negotiating your way around the whole restaurant, when they are busy, but at least they have a system now. So my last trip I was picked for a get one free survey. Kind of cool, I thought, but their online system wouldn't take the serial number on my receipt. Called their customer service line and the guy asks for all the info on the receipt, serial #, transaction #, date, location etc. So now I have about an hour into trying to get a free sandwich, which I'll probably have to wait in line to get. So the rep says, we'll be in touch via email soon. 4 days later, I get an email asking for all the same info over again. Man, you guys need to get your system together. What could have been a positive experience is now another point of frustration with your company. Most top shelf companies would have given a code with the first call and then worked things out internally. Guess you guys missed the last customer service class. read more

The friendliest staff and the tastiest fast food on the planet! Enjoyed a frozen coffee, bacon egg & cheese biscuit and a delicious chicken biscuit. read more

Courteous and quick. They serve balanced & nutritious meals that taste great. Their burger's setups come nested perfectly below the freshly grilled chicken. For bringing unheard of food crafting precision to fast food restaurants in the sawmill area, Chick-fil-A is a true model. read more

This Chick-fil-A catered an office event today and the service was top notch from the phone interaction, to the delivery, to the quality and preparation of the food. Well done. read more