They will let you give a donation to firefighters. They will let you leave a tip. They will let you have a pickle on the right side or left. And, when you ask for napkins they will direct you to that one dispenser in the corner. You know the one on the counter right next to where they put the subs for delivery. This place has plenty of choices for you to consider as long as it doesn't benefit the customer. Welcome to Firehouse? read more

The subs are always delicious. The downside is that they're expensive. I have never been unhappy with any of their food.

So I heard today that they had a special " Mike Day " we went there and got a free steak and cheese sub. It was REALLY DELICIOUS! I never had been there before and was extremely impressed with the quality of food. Also got the chili and some fries all for 10$ that included tip 20% . Our new go to sub place. Thanks MIKE! Do it again!!! read more

I always order my food in the app and pick it up. Everytime I go the employees greet me with a smile and ask if I need anything else. I appreciate that. The food is one of the better quick sub places around. Better than jersey mikes, subway, etc. Ill keep going back there for sure. read more

Their attention to detail is not the best. They served me 9 whole fries. I would double check all orders when ever you order online. read more

Firehouse Subs - My regular fry - Sandwiches Near Me - Columbus, Ohio

When I was a kid, Firehouse was typically my pick of restaurant, simply because I loved anything fire station themed at the time. And being from Jacksonville FL where they're very popular, it's nice to see that the Columbus locations hold up! read more

Ate here on May 10th.....it was our first meal of the day. In less than 2 hrs of eating the tuna we got sick (vomiting/diarrhea)...symptoms lasted about 4-5 hrs....I sent an email just to inform them..received a voicemail stating that since no one else got sick that it was clearly not the tuna sub. It doesn't take much to be sympathetic, even if you feel we did not get food poisoning from your establishment.....but how you handle it make all the difference. We clearly will not return.....voicemail was a joke...you call as you are leaving for the day....and I can call back tomorrow if I want but don't call during lunch hours!!!! Whoever hired this manager, they are hurting your business IMO! read more

Firehouse Subs - Voicemail I received - Sandwiches Near Me - Columbus, Ohio

my sandwich was more wet than a Latina off a honey pack Italian sub btw and the chicken was drier than my grandma's Coochie

I got a message that there was a special 2 medium subs for $14. That was not honored. Both sandwiches were messed up. Although both were hook and ladder, different toppings were on each but some for the first were on the second and some for the second were on the first. Neither of us got pickles. read more

We have always enjoy Firehouse Subs. They have great subs and we love the inside of each establishment. The young man who took care of us was absolutely amazing! He was very nice and polite, it was a pleasure talking to him. Our subs were done quickly and correctly as well. And was pleasantly surprised to see that they cherry limeade now! Keep up the great work and give that young man a raise! Sorry that we couldn't remember his name but , he was wearing a beautiful necklace with an owl on it read more

OMG so good!!!!! I had to get it twice this week. The Italian with jalapeños. The staff are all so nice and the facility is very clean. One of the staff members kept making up songs and singing as she was working. It was so funny. What a great group of happy team members. I'll be back over and over again. read more

Firehouse Subs - a half eaten sandwich - Sandwiches Near Me - Columbus, Ohio

This place is a hit or miss. Last time was a miss but better than other firehouse sub locations and pretty clean inside read more

Firehouse Subs - Italian - Sandwiches Near Me - Columbus, Ohio

Terrible! I never recd my free sub and did not get any help there. Our family of 8 and many friends are done with them. Other sub places are better! read more

Subs are so delicious but they're a little pricey. My favorite is the steak sub or the hook and ladder. Much better than subway. Friendly workers too. read more

I have been coming here for a while. You all can probably tell just by seeing the amount of check-in's I've had here. I have never experienced what happened tonight. I ordered my sub around 7:20ish and waited like 30 minutes for my order to be done. Not only were the people before me were getting their orders quickly but so were the people after me. Needless to say, the employees saw me getting a little angry for sitting for such a long time. They in turn, all looked over and (maybe even asked the manager what to do) because they'd never kept a customer waiting for that long. He said give her a coupon to get her next sub free. They were so scared I would review them badly and give them bad feedback on their website. Although I'm not that kind of person. They didn't mess up badly they just kept me waiting for more time than I would have liked to stay for a to go order. My feedback if they are reading this, just work on time management. I know making each customer happy is probably priority here and keeping them waiting is not something you want just start making the sub as I tell the order then things would go more smoothly in the future. I hope my feedback helps, you didn't completely loose me as a customer if you were worried about that I wouldn't have given a 3 star review if I didn't think something was good with the place after the countless times I've been here. read more

Firehouse subs is one of my favorite sub shops. Ordered this monster steak sub that would have received 5 stars however, had to take one off for the soggy bread that ended up falling apart read more

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The food is always great and the people who work there are friendly and engaging. One of our favorite sub restaurants.

Food is always good. Good quality. Good flavor. Ordered ahead and it was ready when I arrived.

The subs are delicious and I love that the bread isn't super thick like other sub places. I ordered a pastrami sub with banana peppers and bbq sauce. It was amazing. The chili is flavorful and hearty. The Sawmill Rd location is very attentive and friendly. I told the person at the counter they were out of paper towels in the bathroom and the manager came to thank me for telling them. read more

Firehouse Subs - Pastrami Sub - Sandwiches Near Me - Columbus, Ohio

Had a large Hook & Ladder sub..... Terrible sub sandwich......meat was all mushy and not flavorful at all. Bread was dry and cardboard-like. The meat seemed like it was all processed product and not fresh at all, lettuce was soft and mushy like the meat. JM subs (you know who they are!) are the top tier and made from fresh products, this sub was not even close......tasted better from convenience store. First time at a Firehouse Subs and it WILL be my last. read more

I love the story behind Firehouse and each location's commitment to raising funds for local firemen. The firehouse theme is carried out throughout the decor and menu, which is cute. This location consistently delivers on the quality and friendly service I have come to expect from this brand. The subs at Firehouse are far superior to Subway and Jimmy John's. The meat and toppings taste more premium and they use a real toaster to heat the subs which adds a nice crunch to the buns. When you walk in, you are welcomed with a group greeting - Welcome to Firehouse! You order at the counter and they'll either call your name for to-go orders or bring it to your table if you are eating there. I love the Turkey Cranberry sub and husband gets the steak + mushroom or meatball. We don't usually deviate from our usuals, but you can also build your own if none of the menu options look good. A large sub is usually $8-$12, but it's a very generous portion. You can also get a small or medium if you aren't extremely hungry. They also offer soups and salads. For those with a sweet tooth, cookies and brownies are your dessert options. The subs do take a bit longer to make, but it is so worth it! If you are in a rush, you might consider ordering online. I haven't tried it yet, but they do have a separate pickup location for online orders so you can skip the lines. This location also offers delivery. Consider downloading their App for the rewards program. You earn points with each visit and can redeem for free food. All you need is to give them your phone number - no usernames and passwords to remember. read more

Best subs ever!!! Hubby had the beef brisket and I had the engineer. Each fully loaded sub comes with a pickle. Our subs were very meaty read more

Firehouse Subs - The engineer - Sandwiches Near Me - Columbus, Ohio

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My second time at Firehouse Subs. I came for my birthday (thank you for the sub, you guys are great)! I got the steak and cheese and it was very good. I want to give it 5 stars because I appreciate the free sub on my birthday but it wasn't the best I ever had. Would I eat it again? Absolutely and I would gladly pay the cost because it is really good. For a cheesesteak I just prefer Jersey Mike's Big Kahuna over all else. My son loved his sub and we look forward to our next visit. read more

We ordered using Door Dash 2 subs, 2 chips, and a salad. A total of five things. In Firehouse Subs in their infinite incompetence left out the salad. This is not the first time this has happened. They have a list of what was ordered. How hard is it to check items off as you put them in the bag? read more

Tips 1: don't use grubhub. Order directly from Firehouse sub website. Cost 24% cheaper if u pick up and not have grubhub deliver to you. Grubhub screwed my order and I had to reordered through firehouse sub website. 24% cheaper and easy. Grub hub still charged me $58, but manager at the store gave me store credit instead of trying to get my $ back from grubhub (usually pain in the a&$) Bottom line: great place, great food, awesome staff, cheaper to order directly from store if picking up at store yourself. read more

Worse than subway And I had to wait like 15 minutes. Story was empty although it seems like they were working on a big order all together and I had to wait. Just boring. read more

Holy cow! Delicious sandwiches galore at reasonable prices! Many meats! Many hot sauces! Many exclamation points for all the things! I decided to try this place out today, not only because they're within lunch hour driving distance, but also because my notoriously picky boyfriend came home last week raving about their pastrami, and that guy is seriously judgmental about what constitutes good pastrami. I decided to heed his advice, and got pastrami on white. Oh man, I was not disappointed! It was hot, juicy, not overly peppery, and even though I prefer it thick-sliced, it had exactly the right flavor. Also, the manager came over to our table to ask how our meals were, and I always love it when they do that, since it means that they actually care about whether or not their customers are having a good experience. It's worth noting that they have at least 30 different hot sauces to choose from, so if you think spicy is nicey, then get yourself over to Firehouse and go hog wild. I will definitely be coming back here! read more

Firehouse Subs - Pastrami on white - Sandwiches Near Me - Columbus, Ohio

Won't be back. Very pricey. Stake was tough and fatty. Wait.... charged 3% extra. Watch your bill!

I got the New York Steamer, which has brisket, pastrami, and provolone. The meat was great, the bread was very good. All in all, a great sub. A bit small- I got the medium, and it was tiny. Next time I'll get a large. Still, better quality than Subway at a slightly higher price. More like Jimmy John's, though smaller subs. I'll go back. Service was quite friendly, and the atmosphere was nice. Pretty big place for a sub shop. read more

Dare I start off by saying Subway is better than Firehouse? Sure, this location is huge, the staff nice, service fast and its very clean here. For one its expensive for what you get. We paid $30 for 2 sandwhiches and a salad. Turns out the sub on a club that my son ordered was horrible so he brought it back. It had turkey, ham and bacon and since he said all those meats were nasty, there was not much left for him to try and with that a very unpleasant meal with a hungry child complaining, not fun. I had the chef salad and asked if instead on ham I could have sauteed veggies which worked out fine. Unfortunatly what i got was microwaved? canned mushrooms and lukewarm raw onions and they forgot the cheese and eggs. Later on I noticed I could have gotten the same salad for $3 instead of $6 just without the slice of ham and cheese (or in my case veggies) which really annoyed me. My husband got the large briskit double meat and while it was a big sandwhich I'm not sure about the double meat part. Oh well, been there, done that, not going back. read more

Firehouse Subs - Sandwiches Near Me - Columbus, Ohio

Out of the 3 locations that I have visited here in the Columbus area, this one is the best. Very friendly crew here that have been trained well. When you order, they actually tell you what comes on the sub and ask for additions/deletions. Food quality is awesome here and the place is very clean. And of course, they have the Coke Freestyle Dispenser! You can't go wrong here! read more

I love the subs. Reasonably priced and very tastey. Love this restuarants history and its business concept. With that said, if you are not familiar with this location or with Firehouse, it can be a bit overwhelming at first, even chaotic. They staff have always been helpful. This location is not exactly laid out the best and likely contributes to the chaos. You order in the center section. Get your fountain drinks off to the right. Pick up your orders off to the left of the order (they will bring to your table if dine-in). Giving three stars because of the service. It was a busy Saturday lunch hour. Two of three cashiers were staffed when there were about 8 people in line. While standing there I looked at the sub crew - EVERY one of them was leaning back along the back counter just standing there ... watching everyone in line. Obviously there was a backlog with the order taking. Eventually a third person staffed the empty cash register and the team sprung into action then. read more

Okay, I'm a big sammich fan and I love Penn Station, but let me say after just one visit: Firehouse Subs is beyond amazing!!! Anybody can make a sub, but to make a stellar one requires quality meats, toppings, veggies and bread, all of which Firehouse definitely supplied. We ordered a large Hook & Ladder and a large Meatball sub and split them both. The Hook is a combo of sweet ham and turkey with Monterey jack cheese served slightly toasted. The lunch meats were thinly shaved and had tons of flavor, which blew me away since the sliced lunch meats at Subway and even Penn Station are usually flavorless and super wet. The bread was perfectly chewy and they really loaded the sandwich with tons of meat, cheese and lettuce and just the right ratio of condiments. Probably the best sub I've ever eaten, no lie. The meatball sub was equally delicious. Great quality meatballs packed tightly in an open face bread loaf, with provolone and Italian seasonings melted on top. Awesome marinara sauce that just made this one of the best Italian sandwiches you can get, especially at a fast-casual spot. The interior of this Firehouse Subs on Sawmill Rd. was super clean and even though they were really busy when we arrived at 1:00 on a Saturday there were employees constantly cleaning tables and interacting with customers with smiles on their faces (sadly so rare nowadays). They have a million kinds of sandwiches and chips to choose from, but I do wish they had hand cut french fries like Penn Station...that was the ONLY thing missing from our delicious meals. However, the subs were so large and we wolfed them down quickly so I guess a big pile of deep fried fries weren't really necessary at all! Overall, I was super impressed with Firehouse Subs and we will definitely be going back again and again -- good thing they're popping up everywhere! read more

Firehouse Subs - Hook & Ladder on top, Meatball on bottom (both large size). THE MOST AMAZING SUBS I'VE EVER HAD! So good this picture makes me drool. - Sandwiches Near Me - Columbus, Ohio

Always love eating here, great subs great service and very friendly. Love the pop machine cause you can make your drink so many different ways.. very clean and nice. read more

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The hot sauce bar is gone! The hot sauce bar used to be the main attraction for me. Now it's gone and it feels like an expensive subway. I asked for hottest sauce they have, and they gave me two packets of Texas Pete. Yikes. It wasn't all bad though, the service was good and they make a decent sammy. read more

This Firehouse is great! The food is always consistent, the service is friendly, the store is clean and the drink area is stocked. It's also nice to be able to round up to donate to a good cause when I'm out to eat. For two people, and rounding up for their foundation, my bill is rarely more than $20. I love the Italian sub! Plenty of mayonnaise and Italian dressing so it's not dry like some other sub places. The bread also has a good flavor. We have plenty of sub places to choose from in the Sawmill area, and Firehouse has become our go-to craving-a-sub spot! read more

recently had their sub and would never go back. wilted lettece on sandwich, dry bread, tasted like it was made the day before. glad the first and last sandwich from this outfit!!! read more

I had a small social distance party for my husband. I bought the deluxe sub platter. Everybody loved them. They were cut in pieces and wrapped in paper. The display was so you could see what was in them. The store was so accommodating with plates, souses etc!! We love this place! read more

Good subs. Have flavor and rolls/bread is yummy.

I have never had this chain until my parents turned me onto it. I have never had a bad meal here, ever. Kind of fell into a rut where my family after Taekwondo would come here 2x a week for a long time lol! The flavors are great and not stale. Recommend to anyone looking for great sand which shop! read more