I've been coming to this Chick-fil-A for years, and I'm happy to say the food quality is finally getting closer to what it used to be before they changed chicken vendors. You can really taste the improvement, my spicy chicken sandwich had that classic crisp and flavor I've been missing, and the 3-piece tenders were juicy and cooked perfectly. One thing I definitely appreciate is the mobile scan line. It moves way faster than the regular line, and it makes picking up food feel a lot smoother and less chaotic, especially during the lunch rush. Service was friendly as usual, and everything came out hot and fresh. If they keep trending upward with the chicken quality, this location will be back to top-tier status. Would definitely come back for another spicy sandwich fix read more

Chick-fil-A - Spicy Chicken Sandwich - Fast Food Near Me - Dublin, Ohio

After spending several minutes in the drive thru for my order, I arrived at my home 20 minutes later to find missing food items from my order. I immediately contacted store manager for a resolution. He suggested I return to pick up my missing food items. He offered no other solutions. I have my receipt with pertinent info and requested a refund for the missing items. When I advised him of my time and gasoline concerns, he was not interested. I contacted the corporate customer service and they were equally uninterested in issuing a refund. I will hesitate before returning to any Chi k Fil A location. The get an F- for service.​ read more

Had lunch here for the first time. The staff was beyond amazing and just impressed that any restaurant/fast food place can have this many teenagers hired and all of them doing a 10/10 job. Hats off to chick fil an and to this location in particular! read more

Food is always excellent Service is always 5 star The ambiance is perfect . You really can't go wrong with any read more

Chick-fil-A - Fast Food Near Me - Dublin, Ohio

Chick Fil A always hits the spot! This location did things a bit different, upon entering you'd grab a table marker and seat yourselves, someone would come up to your TABLE and take your order. We felt we waited a good bit to order that way as opposed to the typical counter service, but the food still came out quick! They had a play set here and cute little fresh flowers on each table! My meal was delicious as always, but both myself and my friend felt the "spicy chicken" patty on our sandwiches weren't as spicy as they usually are. Employees friendly and the restaurant and bathrooms are clean!! read more

Chick-fil-A - Flower bouquet on the table - Fast Food Near Me - Dublin, Ohio

They took our order at the table and never once asked for a tip! Very friendly and accommodating. I'm not sure if they are changing their ordering and service process everywhere or just here. We just needed to dispose of our trays once finished. The location also has the play area for kids. Kudos to the service team. read more

Chick-fil-A - Cobb Salad with avocado ranch. - Fast Food Near Me - Dublin, Ohio

Just a fair warning to people that I've been to several Chick Fil A's in Columbus, and this is definitely busiest. With that being said, that doesn't stop their service from being very prompt and friendly. read more

I've only had Chick-fil-A once before, so I wanted to give it another try after several years. The drive-thru at this location is intense. We went during peak dinner time, so there were tons of cars. I was super impressed with how efficient the process was from start to finish! All three lanes were constantly moving and employees were getting orders taken fast. Before I even got to the window, my order was brought to me. I got the four piece chicken strips with honey mustard and a medium side of waffle fries. The strips were average in size, but delicious!! Tender and crispy. The fries weren't salted too much, which I find to be the best. And of course, the honey mustard went perfectly with both the fries and chicken. I don't remember Chick-fil-A being this good, but I'm now a solid fan! read more

Chick-fil-A - 4 piece Chick-n-Strips & medium Waffle Potato Fries - Fast Food Near Me - Dublin, Ohio

The food was so very delectable and the service was quite optimal thanks to the employees specially faith and Stacy they had quite respectable and very knowledgeable on chik fil a and my needs read more

I ordered a small fry and spicy chicken sandwich. They charged me $8.78 for my meal, I get this meal often and it usually costs around $7. So, I decided to look in my bag before I pulled away. They gave me a mac and cheese, not a small fry. I told the girl in the drive threw about this and she asked me for my card, to "refund me the dividend" and asked me for the mac and cheese back. I gave her my card and the Mac and cheese. She then returns 2 minutes later and gives me 2 more receipts. A refund of $1.20 and a charge for $2.19. I never CONSENTED to her recharging my card. I decided to call in and talk to the manager. I asked why I was not refunded the full $3.39 for the mac and cheeses, if they were going to still charge me $2.19 for the fry? He replied with because I got a small fry, and they could only give me back the dividend for the fry/mac and cheese. I had to explain it to the manager 4 times for him to understand that I was charged for two small fry's and only received 1 fry. I explained to the manager my card got charged $9.77 when it should only have been charged $7.58- after having to do all the math myself. He then at the end of the call said he understood and apologized and said he would refund me the $2.19. (This phone call lasted 11 minutes, I just worked 11 hours with no lunch and was very emotional after this call because my food was now cold.) What I don't understand is why didn't he compensate the whole bill? Why did he argue with me for 11 minutes saying I was wrong, to realize I was in fact correct. Why was my card charged without my consent? And why was my fry so cold that it was barley edible? I've gone to many different Chick-fil-As and this by far was the worst experience I've ever had. read more

Chick-fil-A - Fast Food Near Me - Dublin, Ohio

Check your order before driving off. Ordered a 4 piece tenders and 3 of the 4 were just flat crispy chickenless pieces. Just the fryer runoff. Very disappointed... read more

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I've been to this location a handful of times but never remembered to write a review. It was the only Chick-fil-A I went to at first, until one opened in Grandview. I came around 9:45am on a Friday and there was one other car in front of me for drive thru. I was shocked although it was well past rush hour. I ordered the breakfast burrito because I had a craving. It's just so good! Taters, fried chicken pieces, and eggs with the jalapeño tomato sauce that gives it a nice kick. Whenever I used to come here for lunch or dinner with my parents last year, the parking lot would be packed and the drive thru Lane was chaotic. They still did a good job of serving you and cleaned tables quickly. Service was great, as usual. Food was ready at the window. I will add that their burritos are expensive. A little over $3 each. It's filling though, but more like something to treat yourself. Still, they do a great job. They have a sausage option instead of the fried chicken in the burrito that I'll have to try next time. Make sure you get here before 10:30am! That's when they stop serving breakfast. read more

Very efficiently run with 10+ employees at the drive-thru. 3 lanes and people to guide you and take your order personally. You were given your order in a bin for no contact. This is why I love Chick-fil-A! read more

Chick-fil-A - 3 lanes of ordering - Fast Food Near Me - Dublin, Ohio

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This location has reopened after being shut for renovations for a couple of months. They seem to be primarily focused on drive thru right now, as it was the only option on our recent visit. They were very busy and had four lanes going for the drive thru. They were doing an excellent job at keeping everything flowing smoothly and efficiently, with one person directing traffic and several others taking orders in each lane. The lane closest to the building was getting food from the drive thru window as is traditional, while the farther out lanes had runners bringing over the food (not unlike the old curbside pickup). The food was quite tasty too! read more

Love this location and frequent it. The staff is great. Food is always great. And they are always super personable. Highly recommended

What a pleasure! We are just passing through from out of town and stopped to get a quick bite in the drive through. It was fast! It was a pleasant change from our home Chick-fil-A where the drive through is very slow. The girl taking our order just kind of walked off while we were in the middle of ordering. She didn't communicate very well and after about 10 seconds I realized she wanted us to pull up also. Food was great. Thanks Chick-fil-A! read more

Missed the order - 5 items, would not take our tax exempt form and were rude. Bathroom was filthy. They did come back and apologize and complete the order. read more

Chicken nuggets were delicious the mac & cheese was top notch the service was outstanding drive-through went so fast I barely had time to get my wallet out I was super impressed with the way the whole thing went and how the quality of my food was outstanding that I will probably eat here once a week did I mention the staff superfast super friendly super knowledgeable I can't ask for more from fast food restaurant read more

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Chick Fil A is full of dark magic. The play place here cannot be heard from the dining room. How do they do this? Can I get this feature in my own home? Dark magic is everywhere. We come here to fuel up the kids, let them play safely inside, and enjoy a moment of rest in the day. I enjoy the Southwest salad, the other food is great too! Their breakfast burrito is my favorite chain restaurant breakfast burrito in America. The only thing I don't like is the parking lot but that says a lot about how y'all act (yes, you, Dave) and not much about the people who planned or run the facility! Dave, get it together. You can wait a minute or two to get your chicken. read more

Who are these magicians that can make you feel like you're a part of their family, all while getting your meal ready? and then they send you on your way and you're like-what just happened? Seriously, break neck speeds! And the order is usually super accurate! Definitely recommend! read more

Updated review.. 5 stars.. they are the very best customer service and food you can get in a fast dining environment.. the service you get here other restaurants should make their employees come here twice a week and observe.. the app is the best on the market for rewards in my opinion and with the convenience of curb side pickup and the app, this very busy restaurant is so convenient.. especially when I go to that Target 5 days a week.. So I came in today and I have multiple $10 gift cards from Christmas and the line was crazy long and since I had a meeting shortly after I went to use my app, but wasn't able to use my app with the gift cards I had? While I love how my app makes my trip here very convenient, today was not convenient at all....honestly I wish I wouldn't have went in at all.. being as busy as I was today, this trip threw me wayyy off.. but now I know? If I have gift cards don't go here at lunch.. Other than that the food turned out great... read more

I stopped by chick-fil-a this morning for a bite to eat and I have to say, I'm beginning to think this company should be in charge of our country with how well it is ran. As a 3rd shifter, I crave dinner items when everyone else wants breakfast and it can be hard. I walked in and was instantly greeted with a smile and a hello. I let them know I'd need a minute because I was hungry but breakfast didn't sound great to me. The gentleman at the register happily offered to cook me anything I wanted on the menu and told me it may take a few more minutes than usual. I happily agreed and ordered a chicken sandwich meal with pickles on the side. When it came out, a lady walked it to me and asked me to double check and make sure everything was right. Everything was perfect, they even stamped 'no pickle' on the sandwich bag to ensure it was right. The sandwich and waffle fries were so hot and fresh I burnt my mouth a few times. Even the last bite was still hot. Every employee is friendly, well kept and clean. The restaurant itself is immaculately clean and there are even fresh flowers at every table. Our closest Chick-fil-A is almost 20 minutes away, but I see myself making this trip often after this experience! A++ guys, well done! read more

this cfa sucked. the service was unclear, the fries were old, the nuggets were overdone, the drinks were too watered down upon arrival. The chicken wrap wasn't wrapped right at all, the stuff was gushing out of it. What the hell North Columbus, OHIO CFA. I saw the moldy stand you had outside, and NO GLOVES!! shameful. the girl at the window gave me attitude and dropped my drink because for asking for sauce. I work at CFA too in a different state and this is just outrageous. What would Andrew Truett Cathy think of this :( ONLY IN OHIO... read more

Great food. Service is always prompt and friendly. I go through the drive thru normally and have never had to wait for very long.

Organize your damn line. You think you have it figured out but after waiting in line for 5mins then coming out to tell me I must pull around to get in line is crap. I'll never come back read more

This is how you did me with my order. Yes I complained to Doordash did not post a pic. The bag was sealed so no, the driver did NOT eat them. 3rd party delivery should get the same respect as coming in or drive thru! read more

Chick-fil-A - H half order of Fries from 3rd party delivery - Fast Food Near Me - Dublin, Ohio

Monday-Saturday this location is a perfect stop from any meal! Situated on Sawmill Rd in the center of all stores you need. They have a good amount of parking and dual lanes for drive thru or you can order ahead through the app and they will bring it right to your car. Today, was the hottest day of the year and I was saddened to see workers outside still taking orders but then I noticed they have cooling compression vest and hydration stations. I was impressed the location wanted to give great and quick service but was also taking care of their employees. Try their cookies and cream milkshake paired with chicken nuggets(grilled or breaded)! They also have great lemonade as well. Be sure to download their app and gain rewards towards free meals. Also thank you to this location, I had my pups in the car and they wanted to give them treats but were out so they gave them some nuggets! I had two very happy puppies! read more

Bang for your buck: 10/10 Quality: 10/10 Service: 10/10 Ambiance/Location: 10/10 Overall: 10/10 read more

Spicy chicken sandwich always hits the spot! The service was friendly and facilities were clean. read more

As text book as you can get. I've yet to find a Chick-fil-A that has failed to meet expectations, and it starts from the top, they must bleed great leadership and great great people. The staff was as friendly as can be, all the regular "my pleasures" and warm smiles and nice faces. Chick-fil-A has a standard to uphold and this store meets that perfectly. Once again showing why they are number 1 in the customer service industry. The food was extraordinary, and once again textbook. I had the same meal two days in a row and consistency was there, it looked and tasted the exact same both days. I order their Grilled Chicken Club Sandwich and it looked like the kind of sandwich you see on the front of a magazine, the lettuce perfectly balanced, the tomatoes perfectly placed, the bacon crisscrossing and slightly over extending the edge of the sandwich to show its presence, and the chicken PERFECTLY cooked. Absolutely amazing flavor, all packed into a chicken sandwich that will knock you off your shoes. The experience of eating this sandwich two days in a row with the same exact consistency was amazing. Top to bottoms, great experience. This continues to be a trend, I'll be heartbroken to find that Chick-fil-A that doesn't meet its company's well thought out and perfectly executed standards. 100% recommend this location, wow. read more

Took my dog to the drive though lane. The girl who took my order, Emma, asked if she could pet my dog who peeked her head out of the window. She asked if it was okay to give my dog some whipped cream. She made Carly a one happy dog! read more

Chick-fil-A - Whipped cream with a dog biscuit - Fast Food Near Me - Dublin, Ohio

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I have found Chick-fil-A to be a consistently good place to eat. I think their ordering system is unique and efficient. A minor drawback for me is that they do not a coleslaw on the menu, but this does not warrant a Star deduction. read more

After being in the hospital for 3 days all I wanted was breakfast from Chick-Fil- A. Pulled up just as they ended breakfast, begrudgingly got nuggs instead of breakfast. Then the manager came out and said they just finished breakfast but they had an order of chicken minis (my fave) left over if we'd like them. Let me tell you he made my whole weekend. Thanks chick fil a guy! read more

Scenario: Two kids under 3 and wife is in Target. Perfect place to come and let them play and eat a little breakfast. Standard fare with polite workers who double check to make sure you have everything you need. The playplace is the standard type. read more

Chick-fil-A - Playplace - Fast Food Near Me - Dublin, Ohio

While this location has been absolutely slammed every time I've visited, they continue to deliver stellar food and top-notch service no matter the time or day. I've been four times in the last 2 weeks, and each time my drive-thru order was taken a different way; that's how eager they are to be efficient during rush hours. There's always at least three people inside the drive-thru window so you don't have to wait, they wipe the drinks off before giving them to you, they're always polite and fast even when the line's wrapped around the building twice, etc - small details, but ones that make me choose to wait in line there as opposed to Chipotle or something closer to home. Five stars all the way. read more

Like the quality of food and service. Funny advertisement :), lovely kids playground. Try the grilled chicken sandwich with Jack Cheese, waffle fries and the Frosted lemonade. read more

Chick-fil-A - Nice playground area. - Fast Food Near Me - Dublin, Ohio

Great service by Chick-Fil-A! I want to say thank you to Sam. It was incredible service..

This location has super friendly staff and the spicy chicken sandwiches are the best on earth. The chocolate chip cookies are straight out of heaven and are like a chocolate anti-depressan. Mac-n-Cheese is the bees knees and always warm and the right amount of cheesy. The line goes smoothly even during the peak times. Great to see that management is looking out for their customer and staff safety with masks and hands free paym and food deliver. Outstanding. read more

I love chic fil a to death but some of the employees at this location need to learn how to salt fries properly. Waffle fries shouldn't be tasting like the ocean. read more

Frys always suck here. Recent orders always have at least one thing wrong. I tend to go out of my way to avoid this CFA