Ran in here to grab a quick lunch on the go I got a unwiched sandwich, which means it's wrapped in lettuce instead of bread, so a great healthy option. The service was friend and quick. It's was also nice and clean inside which is always appreciated. sandwich came out great! Will definitely be back. read more

Jimmy John's - a wrap of lettuce - Sandwiches Near Me - Columbus, Ohio

On 10/24/25 I ordered a sandwich to be delivered. I placed the order at 2pm with a delivery window of 3:45-4:00pm through the Jimmy John's app. At 4pm, I get a notification from Uber Eats saying my driver was on the way to the store and would be delivering my food by 4:19pm. I work from home and my lunch break is only 3:45-4:15pm, so a 4:19 delivery would be too late. I called the store and was told they had to delegate the order to a third party because the delivery driver wasn't in. I asked why that meant my order was going to be late as they could've delegated the order earlier. I was told they didn't have any control over the third party delivery. I told the store the order needed to be cancelled because it would arrive too late and asked what could be done about the inconvenience. I was told the order could be cancelled but nothing could be done for the inconvenience. I said ok and completed the call. I then called the corporate customer service and explained what happened and was told that I would get contacted within 24 hours by the franchise owner. I asked if the owner could follow up by email as I can't take calls while at work. No response. I called the corporate customer service back the following Tuesday and was told I should've gotten a contact and that they would follow up in 24 hours and if not to call back. The next day, Wednesday, still no contact so I followed back up with corporate. I was told that the store responded to them and said I have been contacted and told I have a credit at the store under my name and I needed to call the store to see what that credit was. I then called the store and spoke with a manager who told me that the order was refunded but there was no credit under my name. I called the corporate customer service back and told them that no credit existed and the owner had lied to them not only about contacting me but also about having issued a credit. I was told that, again, I would be contacted by the franchise owner within 24 hours and to follow back up if I wasn't. At this point I have called every week day and still gotten no contact or follow up about how this would be prevented in the future. To be clear, I am not asking nor have I asked for anything more than contact. This is not my first issue with deliveries from this store and I am just trying to find out that it's being fixed. I'm not asking and have not asked for anything free, just to have a simple dialogue. My attempts have been met with nothing but lies and silence. This whole situation could have been handled a number of different ways that would have resulted in a more positive experience, but instead it has been handled with misdirection, lies, and a total like of communication. My only hope is that this review serves as a warning to other customers to avoid this location and that it lets the owners know that this level of service is not acceptable and will not go unanswered. read more

Fast, cold, and tasty subs from Jimmy John's never disappoint. I'm not hard to please when it comes to subs, so as long as the service is good, it'll be an automatic 5 stars. I ordered the Beach Club without cheese, added ham, and grabbed an oatmeal raisin cookie. I was the only customer in the store, so my sub was made very quickly. It definitely hit the spot. The cookie was the all star though. Delicioussss! read more

Jimmy John's - Customized Beach Club - Sandwiches Near Me - Columbus, Ohio

See all

the service at this particular jimmy johns was great! everyone was so friendly and just wanted to converse and have a good time! i got the Italian night club which is probably the best sub they have in my opinion! since it is a franchise im not going to pick on the food because its all the same throughout the whole lot of them. its the kind people that being me back and they sure have them on deck here! if you have not had a jj cookie, theyre the best youll find ;) read more

Jimmy John's - italian night club - Sandwiches Near Me - Columbus, Ohio

I've been getting Jimmy John's since 2014 when I was introduced to it when I was working back in Plain City. They always delivered to us and were super nice every time. My favorites are the beach club and Italian club subs. My husband got me hooked to the beach club since he says that Jimmy John's bread is way better than Jersey Mike's bread. He also likes that they add the avocado spread to that sub because it makes the flavor of the sub stand out. I would agree with him on that opinion, as it does bring out the sub taste. I usually get the subs on wheat bread because I like to cut the calories, I've even eaten it with the lettuce wrap but didn't prefer that too much as it was messy. Never go wrong either way on the breads. I like how quick Jimmy John's is compared to other sub shops. I can get in and out without the huge wait. Always a convenient choice coming here. read more

This Jimmy John's location helped us host an appreciation event in the area. We placed a large order of 3 party boxes, hoping to have it delivered to Bridge Park. When the Jimmy John's delivery person became unavailable, the manager called us 2 days in advance to let us know, so we were able to make other arrangements to get the subs. They timed up the order perfectly and included plenty of packets of mustard and mayo to go along with the sandwiches. It is so nice to have a reliable place to go for large food orders. Job well done! read more

Honestly I'm not impressed. I came here because I really like Jimmy John's sandwiches. I think they're way better than Subway. So I tend to get Jimmy John's about once a month for lunch. Today I came in on a rainy day parking was fine it was easy to find a spot. There was no line even though it was 12 PM on a Tuesday. My order was quickly taken and they did not try to upsell me or anything like that. I ordered a number four with cheese. It was freaky fast. However I was disappointed at the fact that there was literally almost no meat. What is the purpose of taking out the top part of the bread if you're only going to put three slices of meat in it? Sandwich when I been so much better if I had more meat and cheese. I paid seven dollars for the sandwich and I literally feel like it should've been three dollars. The store was clean and the service was quick. There were no smiles anything to make me feel customer service-y but it was decent. I'd go back but request more meat. I'm scared to find out how much it might be, though. read more

This is a place of interest to me for many reasons 1) very very fast... real fast.. as they advertise...! 2) They Deliver 3) I have two vegetarian options #6 and #13. Reasonable price, fresh and super fast.. I like this place and will be here again! read more

Jimmy John's - Dos - Sandwiches Near Me - Columbus, Ohio

See all

I love hearing Jimmy Johns I'm so fast delivery commercials. When in fact when you're 1.2 miles away it has now been 43 minutes!!!! Since we've placed our order. And still no Jimmy Johns knocking on my door. And their phone customer service was worse than a teenager. Any estimate on when the driver will be here?? No I don't - he had 4 deliveries when he left. 1.2 miles away!!! The timer is still counting because they're still not here. So the fast delivery is just a gimic for marketing. read more

This place is excellent. I'm always getting food from JJ's. The people are always nice. The food is always delicious. It's all very speedy. I sometimes don't have time to waste picking toppings, so being able to tell them "gargantuan to go" and have a sandwich in my hand less then 60 seconds later, is plum fantastic! I do wish they kept the punch cards since I'm here so often :-( read more

Jimmy John's - Gargantuan! - Sandwiches Near Me - Columbus, Ohio

See all

CUSTOMER SERVICE IS ABSOLUTELY POOR. I am super disappointed in the fact that when discussing matters with the employee she started by stating what she 'knew'. What I know is that a bag, a napkin, a smile, nothing was given. The complete wrong sandwich was given and they had zero concern. I absolutely cannot wait to go the their neighboring Chipotle and spend my money (if i was able to give ZERO stars i would without a doubt) read more

Good: gargantuan is the best sandwich around with a lot of meat on it for the value. Bad: force you to buy bottled water that's not even kept cold. Then refused to give me a cup with ice in it and less I wanted to run an additional credit card swipe and pay $.27. Ugly: the manager was standing there watching the whole thing and didn't solve the problem after watching a customer have an issue. read more

Seriously..need I say more. Very disappointed... a sandwich should maybe come with the stuff that's advertised on it. I'm not sure how to be anymore direct here but literally a slice of roast beef and tomato. Kinda waited all day to eat because the grocery stores are nuts and then I get a piece of bread with a slice of roast beef. read more

Jimmy John's - This was the sandwich we got today...I would say more but I think you get the point. Wow. - Sandwiches Near Me - Columbus, Ohio

I've always been a fan of Jimmy John's, I was happy to find them here in Columbus after moving here. The 6618 sawmill location just sent me home with some meat and cheese on a tiny day old loaf! Thanks guys. Make sure you all have bread or tortilla wraps at home so you can at least reuse the toppings. What a waste of $15.00. read more

Jimmy John's - Bread was inedible. At least the roast beef was good. - Sandwiches Near Me - Columbus, Ohio

Good and Quick service. What can you really say about the food, standard Jimmy John's. Honestly, if you've had one Jimmy John's you've pretty much had them all. The only negative I could say is that their delivery area is a bit small, won't deliver to the townhouses across from the airport. Not that far down the road but still won't deliver. You win some, you lose some. read more

It still surprises me when people tell me they've never had a Jimmy Johns sub before! I've been eating JJs for over a decade now! Damn I'm old. If I want a sub/sandwich, JJs is the first place I think of going. Favorite subs: Beach club, Italian night club and the roast beef! Usually my husband and I order two and split it. The French bread is really good and baked fresh every morning! I've also had the wheat bread, which is good as well. This location is always clean and service is great! read more

Went in just wanting to get a quick bite to eat and was greeted by an extremely rude manager who made us feel uncomfortable even as we were trying to leave. Zero social skills and even less customer service we will never be back here again read more

My Wife and I decided to give Jimmy John's a try, have heard many commercials and wanted to try a new sandwich shop, needless to say we both did not care for the sandwiches, basically I can make the same ones at home, no impressed with them and will not be making a return trip, sorry Jimmy John's you did not make the cut. Updated Review Well I have visited Jimmy Johns after I moved out here to Arizona and found the best sandwich from Jimmy Johns and thats the J.J. Gargantuan. read more

Let me just say I'm really disappointed. I am a vegetarian. I ordered the veggie sub to be delivered to me. I got it in a timely manner, took a bite out of it, and there were 3 slices of turkey inside. It had everything else a veggie sub normally has so I didn't question it. I am so disappointed and want to throw up right now. Never will return here read more

Ordered at 11:56 AM on a cold Wednesday had to call 40 mins later, still was not on the way... arrived more than an hour later. That is not Fast..., it's freaky slow My suggestion is that the site tells you there may be a delay or they call and advise there will be a delay, that's not hard. read more

Stopped in just before noon a few Friday's ago. Order a roast beef. They have the worst roast beef you can imagine. Sat down and my cashier took advantage of a lull in customers and grabbed a big dirty, disgusting hand duster thing and proceeded to walk around the table, dusting the crap stuck up on the wall. When he got to my table I told him if he dusted over my head I was leaving. He passed mine, but hit every table behind me. Yes I'm sure those dusters pick up everything and never drop dust. When he got done dusting all the stuff over the tables, he started dusting over the food bin's, with all the lids up. I left, won't be back. read more

Ordered a sandwich from this location and yes it was delivered freaky fast however the delivery guy was FREAKY RUDE! We operate a small business that does a lot of retail work and I was cashing out a customer when the freaky delivery guy rudely interrupted my conversation to let m know he was here. I simply said to him please hold on and I would be with him in a couple minutes. He proceeded to say that he had an order and he needed a signature. I did not acknowledge the guy due to me wrapping up with my customer. At that point (Less than 1 minute later) he just left the package and left with no signature. Jimmy Johns, you guys can have freaky delivery times but keep in mind your guys still need to have good customer service. Anyone can drive fast around town but being kind to your customers and earning your tip is another thing! read more

This place has really gone downhill. I used to order here quite often and it was great, but the past 3 times have been awful. The past 3 times it has taken them longer than 30 minutes for delivery (how is that freaky fast?) and they have forgotten parts of our order. The first time they were so late that they couldn't go back to the store to get our forgotten item (because the store had closed, even though I ordered 40 minutes before closing), so they just gave us cash back. The second time they forgot yet another drink and went back to retrieve it. This last time I'm not sure if they've forgotten anything, but it has been 40 minutes since I placed my order and I have yet to receive it. Freaky sucky. read more

Earlier today I ordered 3 sandwiches and chips - the driver arrived promptly with the sandwiches but no chips. Called the store and was offered an option to either receive a refund or have somebody run the chips out. Feeling pretty hungry I asked to have the chips delivered. It feels a little petty, but 3 hours later still no chips and I'm a little ticked. read more

Always have the nicest people working and never have to wait in line. Clean, kind and freaky fast.

We have ordered delivery from this place 3 times. Each time the order has been correct, the food has been delicious, and the delivery has been super fast. Once they even wrote nice messages on the outside of the wrapper. I mean, it's basic subs, it's nothing gourmet or fancy, but it tastes good and it's on the lower price point so we will order again! read more

Store was clean and the staff were immediately welcoming. What I liked best was their helping me find something I would like off their menu despite the extra time it took me to decide. When I got home I realized they made my order wrong but when I called to tell them about it they immediately made the correction and offered to deliver a new one. I was super impressed with how fast they arrived. I would definitely recommend this place as they really care to make sure their customers are fully satisfied, not to mention the food is EXCELLENT. Jimmy Johns in Dublin is a win for my family. read more

Food fine but sloooooooowwwwwww. Slowest JJ's yet! Maybe they had a trainee. Tasty tho

My wife and I are very happy with the consistent quality of the subs@ Jimmyjohns. One thing that would improve the experience would the toasting of the sub roll ( personal preference ) read more

Food is fresh and service is great!!! Nice place to sit and relax and eat your food. The employes were ready for me when I was ready to order. read more

Well, I used to really like Jimmy Johns but no longer. Since moving to my new house I found that the two stores located both north and south of me are exactly 1.8 miles from me either way. Now neither store wants to take my order because I'm "outside" both their delivery area. I'm in between you and you can't close the delivery gap? Piss poor and you don't deserve my my money. read more

the managers and staff here are great! they make me feel like a valued customer every time I come in. I also love how fast they are, it's remarkable service! read more

Always a favorite! The service was great with fresh toppings. Delivery was freaky fast!

Ssndwich was decent but not as good as I had heard. Nice location and restaurant was clean. Staff were nice.

I'm here in Dublin for work and I've been to this location throughout the week. Every time I get the best service and everyone is extremely nice and friendly. read more