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    Chick-fil-A

    3.1 (76 reviews)
    Open 6:30 am - 11:00 pm

    Order Chick-fil-A Delivery

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    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Outdoor seating
    Dogs allowed

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    Nick S.

    Chick-fil-A is a solid go-to for fast food chicken, with locations all over the country. This one runs like a well-oiled machine--during rush hour they were taking orders in line, had us pay ahead, and still managed to get the food out in under 10 minutes. Food-wise, it's exactly what you'd expect if you've been to any other location. Good quality for the price, and the chicken holds up whether you eat it plain or load up on one of their many sauces. Always a reliable stop when you're craving some quick chicken.

    Grilled chicken
    Mollie M.

    The staff was incredibly gracious here. They were very very kind even though I didn't know what I was doing. That being said... I didn't know what I was doing because the set up is super chaotic between the mobile order and regular order area. The space was designed for folks to walk in and order and is long to accommodate a long line...I don't know how they could improve it. You walk in and I think they expect you to order at the front of the store but there is no menu there and no one stopped me to tell me what was up. Anyway. The food was as expected for Chick-fil-A. Pretty good. Waffle fries are by far the best fries. They were sampling their peach shake when I was there. It was pretty good. The upstairs dining area and bathroom were clean. And you could see the staff makes regular rounds throughout the restaurant. Very well managed. Just weirdly designed and stressful.

    Spicy Deluxe Sandwich
    Jimmy N.

    Got to love Chick-fil-a! Haha Their spicy chicken deluxe sandwich with a side of their Chick-Fil-A sauce always hit ! Tried their honey pepper pimento sandwich and I was not impressed. Lol I got it with their spicy chicken. Don't get me wrong, I actually love pimento cheese but... it was a little weird. I think it you were to add lettuce and bacon to the sandwich, it might be a hit! I will definitely give it another try. The reason for the 3/5 review is solely base on this location. It's always hectic out front due to all the delivery workers on their bike. They're just parked in front blocking traffic and making a big commotion . That just needs to be better.

    Spicy Chicken Sandwich
    Erin O.

    I'm not sure whether Chick-fil-A went downhill, or if there are just much better places to get chicken sandwiches now. This location is always packed with to-go orders, but I stopped in for a quick bite to eat while in the area. The wait staff here were really nice and the food was made quickly. We tried finding a spot in the upstairs dining area, but it was very dirty and smaller groups of people were hogging multiple tables which was annoying. After waiting a few minutes, we finally got a table and were able to enjoy our food. I tried the spicy chicken sandwiches with a side of waffle fries and the seasonal peppermint shake. The shake was delicious and definitely worth it. I was disappointed with the amount of fries that we received and the chicken sandwich itself was just okay. The spicy seasoning is at least slightly flavorful, but I feel like there's just not enough happening for me. The patty was very thin and not crispy, which is the complete opposite of what I want in a chicken sandwich.

    Benjamin E.

    I was in town this week and saw for once that there was no long line running out to this store. Taking this as a sign of fate, took the opportunity to jump in and enjoy one of their famous chicken sandwiches. If you are coming off the street like I had, you stand on the far right side of the line. The middle line will be for those who have the App. and have placed their order on the App. If you frequent Chick-fil-A, I recommend downloading the app because people who did were flying in and out with their orders. Although I did not have the App, and waited in the normal line, it did move and within about 13min. I was up to order. I got the #1 Combo meal (Original Chicken Sandwich with a medium drink and waffle fries). The 2nd floor to this place is where you can sit and dine. The dinning area is very nicely kept, with staff stationed up there to frequently clean any area that gets dirty. There are plenty of straws and condiments that are frequently stocked and well kept. (You don't have to worry about sticking your hand into a bin of ketchup packets and getting your hand sticky from dried up ketchup that squirted out). The Chicken sandwich was okay, really nothing to write home about, and my box of waffle fries seemed to have been half empty. The sandwich is significantly smaller than from when I had last had this sandwich at their Natick Location before the Pandemic. I guess its the reflection of the times. Going to have to go back to Natick try again to see if the size has really changed, or if its just this location.

    Joseph L.

    Tried this place in the summer, but I just finally got around to writing a review. The place is pretty big with two floors. The line looked long, but it does move pretty quickly. I had the chicken sandwich with waffle fries and iced tea sweetened. I was a bit disappointed with their sandwich. The chicken I had was dry, and the bun seemed a bit stale. The iced tea felt a bit watered down, so it didn't have much flavor. The only thing I liked was the waffle fries, perfectly seasoned, and had a nice texture. I do like the seating on the second floor, being able to look out over the copley square.

    Efrin F.

    im usually a fan of this particular chic fil a. however this time i got it it was cold. service was slower then usual. the ambiance was quite. but from my past experiences have always been amazing.

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    2 years ago

    Fast Service and the food was fresh. Staff were pleasant. Thank you from the team at www.supportmyempire.com!

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    4 years ago

    45 minute wait at lunch time for two chicken sandwiches. You've been warned Boston. Ask yourself if it's really worth it.

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    4 years ago

    Good food and there fries are the best. There nuggets one of the best also. There sauces are the best sauces I have ever tried.

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    4 years ago

    Four 5 the food is always on point my Chicken Sandwich With cheese on point My the Salads on point just no Complaints so I'm good

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    4 years ago

    Ordered in advance and took over an hour to get the food. I thought Chick-fil-A was efficient lol. My pleasure.

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    Page 2 of 2

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