Chick-fil-A

3.2 (79 reviews)

ModerateFast Food, Chicken Shop, Salad

Closed • 6:30 am - 11:00 pm

Updated 1 month ago

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Chick-fil-A - Fast Food Near Me - Boston, Massachusetts

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Chick-fil-A Popular Dishes

$8.40

Spicy Chicken Sandwich

3 Photos4 Reviews

$9.06

Spicy Deluxe Sandwich

2 Photos1 Review

$10.49

Cobb Salad

2 Photos1 Review

CHICK-FIL-A ATMOSPHERE

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Dogs allowed

Outdoor seating

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Chick-fil-A Grilled Chicken Club Sandwich

Kit D.

This is definitely the busiest Chick-Fil-A I have ever been to. The line is out the door and they have probably 15 staff members behind the counter. The service, however, is absolutely outstanding. We had staff come up to us to take our order in line. They have so much going on that they messed up my order (nothing major, they just gave me fries instead of mac & cheese). I went to explain the situation and without question they gladly gave me my mac & cheese and were super sweet about it. Additionally, while we were dining, an associate offered us free chips! This was so nice. The food was just ok. I think because it's so busy, they have to work so fast that everything is put together too quickly. My sandwich was decent but the chicken was lukewarm and the bun was very flat. The mac and cheese was good in flavor but too soupy in texture. Fries were average.

Filipe V.

First, I will say the Szervice is great. No other fast food service has people coming up to you while you're in line to get your order. It's clean, everyone's working hard, and the premise itself would make it a top fast food restaurant. However, it's the food that's lacking in taste and how it settles. The chicken doesn't even really seem like chicken at all, but a commingling of chicken and something else made into a patty. Then with the slice of pepper jack cheese, that didn't taste good either. The mac & cheese was alright. It had a nice bruleed top. But the cheese mix tasted a bit chalky. Well, it's a great price, I don't think I would go back there for the chicken, but rather perhaps a salad. (Then why go to a a place called Chick-fil-a?) If the food quality was much better, I definitely be coming here again.

Nick S.

Chick-fil-A is a solid go-to for fast food chicken, with locations all over the country. This one runs like a well-oiled machine--during rush hour they were taking orders in line, had us pay ahead, and still managed to get the food out in under 10 minutes. Food-wise, it's exactly what you'd expect if you've been to any other location. Good quality for the price, and the chicken holds up whether you eat it plain or load up on one of their many sauces. Always a reliable stop when you're craving some quick chicken.

Mollie M.

The staff was incredibly gracious here. They were very very kind even though I didn't know what I was doing. That being said... I didn't know what I was doing because the set up is super chaotic between the mobile order and regular order area. The space was designed for folks to walk in and order and is long to accommodate a long line...I don't know how they could improve it. You walk in and I think they expect you to order at the front of the store but there is no menu there and no one stopped me to tell me what was up. Anyway. The food was as expected for Chick-fil-A. Pretty good. Waffle fries are by far the best fries. They were sampling their peach shake when I was there. It was pretty good. The upstairs dining area and bathroom were clean. And you could see the staff makes regular rounds throughout the restaurant. Very well managed. Just weirdly designed and stressful.

Jimmy N.

Got to love Chick-fil-a! Haha Their spicy chicken deluxe sandwich with a side of their Chick-Fil-A sauce always hit ! Tried their honey pepper pimento sandwich and I was not impressed. Lol I got it with their spicy chicken. Don't get me wrong, I actually love pimento cheese but... it was a little weird. I think it you were to add lettuce and bacon to the sandwich, it might be a hit! I will definitely give it another try. The reason for the 3/5 review is solely base on this location. It's always hectic out front due to all the delivery workers on their bike. They're just parked in front blocking traffic and making a big commotion . That just needs to be better.

Benjamin E.

I was in town this week and saw for once that there was no long line running out to this store. Taking this as a sign of fate, took the opportunity to jump in and enjoy one of their famous chicken sandwiches. If you are coming off the street like I had, you stand on the far right side of the line. The middle line will be for those who have the App. and have placed their order on the App. If you frequent Chick-fil-A, I recommend downloading the app because people who did were flying in and out with their orders. Although I did not have the App, and waited in the normal line, it did move and within about 13min. I was up to order. I got the #1 Combo meal (Original Chicken Sandwich with a medium drink and waffle fries). The 2nd floor to this place is where you can sit and dine. The dinning area is very nicely kept, with staff stationed up there to frequently clean any area that gets dirty. There are plenty of straws and condiments that are frequently stocked and well kept. (You don't have to worry about sticking your hand into a bin of ketchup packets and getting your hand sticky from dried up ketchup that squirted out). The Chicken sandwich was okay, really nothing to write home about, and my box of waffle fries seemed to have been half empty. The sandwich is significantly smaller than from when I had last had this sandwich at their Natick Location before the Pandemic. I guess its the reflection of the times. Going to have to go back to Natick try again to see if the size has really changed, or if its just this location.

Erin O.

I'm not sure whether Chick-fil-A went downhill, or if there are just much better places to get chicken sandwiches now. This location is always packed with to-go orders, but I stopped in for a quick bite to eat while in the area. The wait staff here were really nice and the food was made quickly. We tried finding a spot in the upstairs dining area, but it was very dirty and smaller groups of people were hogging multiple tables which was annoying. After waiting a few minutes, we finally got a table and were able to enjoy our food. I tried the spicy chicken sandwiches with a side of waffle fries and the seasonal peppermint shake. The shake was delicious and definitely worth it. I was disappointed with the amount of fries that we received and the chicken sandwich itself was just okay. The spicy seasoning is at least slightly flavorful, but I feel like there's just not enough happening for me. The patty was very thin and not crispy, which is the complete opposite of what I want in a chicken sandwich.

Joseph L.

Tried this place in the summer, but I just finally got around to writing a review. The place is pretty big with two floors. The line looked long, but it does move pretty quickly. I had the chicken sandwich with waffle fries and iced tea sweetened. I was a bit disappointed with their sandwich. The chicken I had was dry, and the bun seemed a bit stale. The iced tea felt a bit watered down, so it didn't have much flavor. The only thing I liked was the waffle fries, perfectly seasoned, and had a nice texture. I do like the seating on the second floor, being able to look out over the copley square.

Steven W.

Very friendly staff and well maintained, super clean and dining room is upstairs. Food came pretty quick and while in line the staff takes your order. All foods we ordered were fresh and hot.

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Chasey R.

516

164

3 years ago

Love their chicken sandwich and fries never let me down. Service is always fast and staff is always friendly. It also depends on when you go, it can get a line worse then McDonald's. read more

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Chan P.

255

5 years ago

The long anticipated Chick-fil-A finally opened in Boston. It's understandable to expect long lines/wait times. I personally waited 20-25 minutes in a line to place an order physically at the store (they also take online orders). No biggie. Finally received my food and left without checking as it was very busy. Got home, opened the bag and realized I was missing my fries. Quite disappointing but whatever. Rest of the food (sandwich and mac and cheese) was cold but good. Fine I'll take that. Now here's why the 1 star. Halfway through the mac and cheese, found a strand of hair in it. Now that is not cool. Because of that, and all the other *little* things just made this overall first experience quite Hopefully they step it up the next time. read more

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Becky F.

Elite 24

110

3 years ago

I know that CFA staff are notoriously nice, but the workers here go above and beyond. I love their ice- it's probably even my favorite thing on the menu! They'll gladly give you a cup of just ice if you ask. This place is my guilty pleasure. Yes, the company is evil, but what company isn't? The milkshakes are awesome, and they'll always offer a "pup cup" for dogs. I love their waffle fries so much. It's just good junk food, how can I say no? read more

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Angelina Z.

Elite 25

189

502

592

3 years ago

Pro tip always order ahead on the app. I've been here in the middle of the day and there's still been a long wait. The frozen coffee is absolutely wonderful. read more

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William G.

Elite 22

234

236

485

4 years ago

The chick-fil-a in Copley is in a great location is always has a consistent line of people waiting. I got the deluxe chicken sandwich which has decent chicken, bun, lettuce and pepper jack cheese. I also got waffle fries, and nuggets, and iced tea. My order came out to close to $15 which is pricey for fast food. The food was a bit greasy and not particularly delicious. With fries, sandwich, and nuggets they only gave me two sauce packets which was not enough, ideally it should have been at least 3 (one for each item). In addition, they messed up my drink order where I ordered unsweetened but gave me sweetened tea. I told them and they quickly fixed it. read more

Chick-fil-A - Chick-fil-A Deluxe Sandwich, chicken Chick-fil-A Nuggets, Chick-fil-A Waffle Potato Fries - Fast Food Near Me - Boston, Massachusetts

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Kirsty W.

3 years ago

Fast Service and the food was fresh. Staff were pleasant. Thank you from the team at www.supportmyempire.com!

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N N.

315

4 years ago

This review is for the Chick-fil-A in Copley Square, and specifically for the Cobb Salad with avocado-lime-ranch-dressing! I really liked this salad - I ordered it after hearing the ads on a local radio station, and the salad was very good - flavorful fried bite-sized chicken pieces with lettuce greens, roasted corn, shredded cheese, crispy red pepper pieces, and tasty dressing. It was very good for "fast food". I will be ordering the Cobb salad again when I want a quick and easy meal to-go. The service was friendly and very fast. read more

Chick-fil-A - Quite a delicious Cobb salad with chicken. I really liked the avocado-lime-ranch dressing! - Fast Food Near Me - Boston, Massachusetts

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Joseph M.

2 years ago

The food was good, the woman working the counter, was very polite and pleasant; but the fact that there's no place to sit down and eat, during breakfast service is not good. I had to eat my breakfast in the rain,on the restaurant patio. The the tables were wet and two supervisor in pink shirts walked by without whipping any of the wet tables. read more

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Kevin B.

4 years ago

This is my 2nd and possibly my last time I will patronize your establishment! I went into your Chic Fila restaurant located at: 569 Boylston St, Boston, MA 02116. I ordered 5 chic fila sandwiches. I was in the carryout line, I decided to get out of this line because it was to congested and it wasn't possible to social distance myself , (Due to Covid-19 and Monkey Pox concerns)from everyone. A heavy-set back office caucasian woman named "Corrin Griffith" started asking me questions in a condescending way!! She made up some nonsense about blocking mobile orders?! She had poor "people skills!" She scolded me like I was her child! I asked her what was the problem? Because I wasn't obstructing anyone's ability to bring out any mobile or uber eats/grub hub orders! She gave an attitude and caused a random young male customer waiting for his order, to start lecturing me! I did not know this man, but she was acting like a narcissist and wanted me to know she was in charge! Even though I spent almost $30 on 5 sandwiches, and wasn't arguing with your staff or other customers! I felt embarrassed and unwelcomed at your restaurant!! It felt a little bit racist too! Because of the way I was dressed! This occurred around 8:30ish pm on 9-27-2022. I do not believe I will support a business where my credit/debit cards and cash, are the only things that are welcomed...But not me! Very terrible experience! I'm not coming back!! Respectfully Yours!! read more

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Tyler O.

2 years ago

It's chick fil a, what more is there to say. Great service, even better food. Very efficient location for how much product they move in a day read more

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Mia M.

3 years ago

Every time I make the mistake of eating here they mess up my order horribly. I highly recommend never going here, it's a waste of money and time. read more

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Kristina M.

3 years ago

This location is so busy, they don't actually care about you or your business. Showed up for breakfast two Saturdays ago only to find the dining room closed. I ended up eating my burrito at one of their standing tables outside in 30-degree weather. They left me a voicemail after I complained, I called back, they "took a message" and I never heard from them again. Miserable customer service and an even worse dining experience. 0/10 read more

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M B.

4 years ago

If you love Chick-fil-A - do NOT go to this branch! This location messed up my order three times! The lemonade was full of gritty pulp, the biscuits were hard and they leave items out of your order. The staff and management don't care about customer service. I have been to Chick-fil-A's all over the country and this location should not be using the name or representing the brand. Just stay away because they are trying to ruin a great thing. read more

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Angela O.

4 years ago

This place is horrible, the manager asked me how my day was I said horrible your staff are unprofessional and rude. I tried to scan my code which didn't work I asked help from a staff member who ignored me and asked a woman behind me if she needed help. I said I need help she turned her back and the managers excuse was she's new. Food was late we got served the ice cream in my order first and waited an additional 5 mins for the rest of the order by then the ice cream melted in my sons hand and I asked for another the guy at the front counter was acceptable and made another. I'll drive out 16 miles to Dedham and back to the other chick-fil-a. Never returning. read more

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NAN S.

5 years ago

Long lines. Confusing pick up even if you order ahead on the app. Chick-fil-A is usually a well oiled machine...this one not so much. Typically the app has an "I'm here" feature that ensures speedy pick up. Here you scan a QR code and then.....wait. The place is slammed just like all other chick-fil-a restaurants but this one is too crammed. Surprised it was built/opened during the pandemic without a pickup window like some shake shacks have installed. Adding to the joy is the flurry of food delivery service drivers aggressively pushing past you as if they somehow have priority over others making a frustrating wait more annoying. PLEASE IMPROVE THE PICKUP PROCESS at minimum with signage. For customers -- You may be ready to just get out of there but CHECK YOUR ORDER before you leave. You have been warned your nuggets may not be in that bag. read more

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Katie C.

3 years ago

One of my favorite fast foods & most certainly my favorite breakfast I love the scramble burrito its amazing! Service is decent could be better but I won't complain. read more

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Beth C.

625

3 years ago

We came in with a group of 14 in a rush to catch a train. We ordered so much food when it was super crowded. Adeline, the employee taking our order was so patient and helpful. She should get employee of the month. It was a very stressful situation and Adeline's hospitality made it easy. Thanks!!!! read more

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Jessica M.

4 years ago

DO NOT UBER EATS from this location . Ordered on two different occasions and each time I paid for Mac and cheese and never got it . The orders never came with straws or sauces as I requested . You will not get your money back either or the item if you complain . Just go somewhere else or go in person . Last time I try to order from here . read more

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Isaias B.

460

5 years ago

Why is there an employee cleaning your fence in the front I know presentation everything but you could hire a power washing company to clean your fence you're being cheap that's the truth but the food is OK waiting game sucks read more

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Randy K.

5 years ago

45 minute wait at lunch time for two chicken sandwiches. You've been warned Boston. Ask yourself if it's really worth it.

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Lemah T.

3 years ago

Cold and dry. The staff is stingy and act like the sauce is their personal paycheck and you can't get any. Literally refused to give me the sauce I ordered. read more

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John F.

115

5 years ago

If they had delivery that would be great, the one in Dedham does as well as even chicopee, There is no where to park down there, so pick up isn't too appealing either. Doesn't matter if you use the app or doordash. they just don't offer it read more

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Ashley J.

4 years ago

The lines were long when I went in, but it went by astonishingly fast. Chick-fil-a has always been a bit of a favorite of mine, though I have no care for their religious affiliation, no one can deny they are considered one of the better fast food chains. I love their waffle fries and chick-fil-a sauce. And I haven't had any bad experiences with them yet. read more

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David C.

3 years ago

Extremely slow don't recommend ordering from any of the apps. Low-quality location, it's obvious the staff don't care and they consistently screw up read more

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Cyan ..

5 years ago

Chicken is dryer than other stores and service is really bad (surprising for a chick-fil-a) read more

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Samuel B.

5 years ago

Good food and there fries are the best. There nuggets one of the best also. There sauces are the best sauces I have ever tried.

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Samuel S.

4 years ago

I went there to order a chicken sandwich and they asked for my pronouns. Like it's cool, but why did you have to gender someone when they are trying to order food? We ended up leaving. lol read more

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Bernice M.

3 years ago

My nuggets was cold, no taste and didn't send the sauce I ask for so my nuggets was dry. Fries was cold the only things was good was my sweet tea and my milk shakes. read more

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Cam G.

Elite 19

545

159

106

5 years ago

Let's start off with a quick fan about myself. I'm a CFA super fan. Like absolute fan girl. I live in the heart of Boston and I religiously travel to Woburn or Dedham to get my CFA fix. I finally today got around to going to the new location in downtown and I am nothing but disappointed and angry. Everything good about CFA is gone at this location. Communication, individualized interactions, fast service, quality of food, and the over all atmosphere. None of the hallmark quirks were there, the pleasant nature of service and the goofy "how may I serve you" type phrases. My tenders were burnt, fries soggy and grossly stuffed into the bottom of the container, less sauce than ordered and worst of all my Mac n cheese container was less than half full. This was awful. I will never return and i will instead take the 40+ min drive to the suburban locations outside of the city. Shame on CFA for compromising their quality. read more

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Jennifer J.

4 years ago

asked for two spicy chicken deluxe meals and got one deluxe one regular. the deluxe also had a dead bug on the cheese. read more

Chick-fil-A - dead bug on my cheese - Fast Food Near Me - Boston, Massachusetts

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Gary F.

4 years ago

Nice place, great service here. Not happy with the quality of the offering on this visit to this location. Waffle fries were beat, two of em were burnt. Order Chicken Deluxe no tomato, add extra pickels and bacon. Got to my seat upstairs, and saw they hadn't put the bacon on and there were two pickles. I went to take it back, and the woman supervising the second floor asked what the problem was and took it back for me. I got it back like 10 minutes later. Same sandwich two sad looking pieces of bacon and only one pickels (I ordered extra pickles. Kid who took the order got it right. Guy that made the sandwich must have been a couple of bong rips deep. Anyway, they gave me a voucher for a free chocolate chunk cookie troubles. Huge fan of CFA, but I was kinda bummed about my visit to this location. read more

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Yannick D.

333

5 years ago

Ordered in advance and took over an hour to get the food. I thought Chick-fil-A was efficient lol. My pleasure.

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Spencer H.

5 years ago

Everything you would expect from Chick-fil-a! Great food and customer service. Went here on day one of opening, and while it was chaotic it was organized. Long lines, but quickly expedited. I recommend ordering from the app to save time! read more

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Ilyas O.

4 years ago

I had written a review months ago and I gave chick-fil-a 1-star and now after multiple good experiences there I need to change my review. The food has been good and the serving time has gone down a lot they also don't mess up as many orders anymore. Overall best place in boston to go for fast food read more

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Sharaya V.

4 years ago

Four 5 the food is always on point my Chicken Sandwich With cheese on point My the Salads on point just no Complaints so I'm good

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Gary U.

4 years ago

Arrived at the noon hour and the line was quite long. However, the associates were efficient and the line moved quickly. We ordered 2 sandwiches, 2 milkshakes, and an orange juice. The sandwiches were ready very fast and we waited a short time for the shakes. I didnt think to double check the accuracy and left. Later I found that my oj was missing from the bag. Damn, lost 3 bucks. The food that we did get was perfect though. read more

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K B.

4 years ago

I don't get the Grilled Chicken Club any more, the bacon is gross because it's under cooked. You would not know this unless you opened up the bun to check it out......NO EXCUSE FOR UNDER COOKED BACON ! ! ! read more

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Michael T.

5 years ago

Exactly what you would expect from a chick-fil-a, which includes long lines for making an order in store! Would recommend ordering ahead and picking up in-store, since they have a dedicated line just for that. Note that as of January 2022 there is no indoor dining, but there were some outdoor tables and seats set up if you can bear the cold read more

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More info about Chick-fil-A

569 Boylston St
Boston, MA 02116
Back Bay
Directions
(617) 702-4848
Call Now
Visit Website
https://www.chick-fil-a.com

Full menu

Hours

What time does Chick-fil-A open?

Chick-fil-A opens at 6:30 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.

What time does Chick-fil-A close?

Chick-fil-A closes at 11:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.Chick-fil-A is closed on Sunday.

Mon-Sat 6:30 AM - 11:00 PMSun Closed

Payment methods

Does Chick-fil-A take credit cards?

Yes, Chick-fil-A takes credit cards.

Food & Alcohol

Does Chick-fil-A have catering options?

Yes, Chick-fil-A does have catering options.

Does Chick-fil-A have a drive thru?

Yes, Chick-fil-A has a drive thru.

Does Chick-fil-A serve alcohol?

No, Chick-fil-A does not serve alcohol.

Indoor Amenities

Does Chick-fil-A allow dogs?

Yes, Chick-fil-A allows dogs.

Outdoor Amenities

Does Chick-fil-A have outdoor seating?

Yes, Chick-fil-A has outdoor seating options.

Does Chick-fil-A have parking?

Yes, Chick-fil-A has parking options. Private Lot Parking

Other Amenities

Does Chick-fil-A have free WiFi?

Yes, Chick-fil-A has free WiFi.

From the Business

Specialties

Welcome to your Boston Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It's our pleasure to serve you.

History

Established in 1946.

Chick-fil-A, Inc. is a family-owned business known for its customer service, clever cow advertising and delicious food. Founded in the early 1960s by the late S. Truett Cathy, the company has grown from humble beginnings. Credited with inventing the boneless chicken breast sandwich, Cathy first served his now famous Chick-fil-A® Chicken Sandwich inside his original 1946 diner, the Dwarf Grill. Today, the family business has expanded to partner with other families, who throughout communities in 48 states and Washington, D.C. own and operate 3,000 Chick-fil-A® restaurants. While the Chick-fil-A® Chicken Sandwich remains a menu staple, Chick-fil-A® also serves a variety of menu items that include Chick-fil-A Waffle Potato Fries®, salads, wraps and hand-spun milkshakes and Icedream®.

More Info

Special Hours, Health Score

Chick-fil-A Reviews in Other Languages

Spanish
1 Review

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4.5(57 reviews)

1.1 mi•Downtown

As I sat inside of a Panera waiting for a restaurant reservation for 1 hour already, I decided to…read morego somewhere else. Next to me was my fave go-to, Dave's hot chicken. It was a location I have not yet tried yet, so the appeal was there. Then, I remembered Birdies Hot Chicken - I've always wanted to try this place and it's down the street. Off we went! Get some steps in, walk past the commons and hot chicken awaits! Today is about 90 degrees and humid. This restaurant had the door pegged open and it had no AC inside. Already, we were uncomfortable. There was a single ipad ordering kiosk. Our order: 2 sliders with fries: Both Mild and Hot looked the same, spice wise. I only ate one so couldn't tell if they were the same or different. The tenders were smaller than Dave's. The spices were plentiful, like Daves. The same "hot" level is much more mild vs Dave's. I guess not a bad thing during this hot day with no air conditioning inside. The slaw in the burger was crisp but slight sweeter than Dave's. The bread seems to be a potato bun variety, but of lower quality vs Dave's. I was not impressed. the chicken tender also crumbed into 3 pieces as I bit into mine. Never does this happen at Daves. I got extra crispy on the fries and they were just crispy, IMHO. They were well seasoned and good though. The Quarter leg add-on was a great value, like $3.50 more to the combo above. However, it was way overcooked and I'd say 1 step from being burnt. When you're pulling pieces of bone out of your mouth but realize it's just overcooked chicken, then something is wrong. The wing as a side was pretty good. Very enjoyable. Maybe the best part of my meal. The corn bread was disappointing. It's probably the type you'd get at a school bake sale. The entire meal was only $25.68, so the value is there. I would not go out of my way for this place, especially if there is a Daves Hot Chicken around. I do admire that this is a "local" shop, but no one greeted me or said good bye on my way out despite them just sitting at the counter as we walked by. I'm glad I got this itch scratched as social media posts made this place look so good. Now, I can comfortably just enjoy Dave's going forward.

Finally decided to try Birdies Hot Chicken since they first opened a couple years back. I always…read morewalked by it and was curious about it and I have to say I'm glad I finally gave them a shot! I made an order online to pick up on my way home from work. I ordered a chicken salad and a side of fries. When I went in to pick up my order the service was somewhat aloof though not bad. I got home and couldn't wait to dig in. Everything tasted delicious! The veggies in the salad were crisp and fresh. The chicken was pretty tender and had a good flavor. The fries were seasoned nicely. Plus a generous portion of that amazing tangy sauce was the icing on the cake. I'll definitely be adding Birdies Hot Chicken to my rotation of quick stop dinner options in downtown!

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Inside

Quarter Leg, added to combo

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Inside

Raising Cane's Chicken Fingers

3.6(69 reviews)

0.3 mi•Back Bay

Raising Cane's is the fast-food spot that proves sometimes simplicity is the secret. This popular…read morechain has built a cult following around a very focused menu: perfectly crispy chicken fingers, crinkle-cut fries, coleslaw, buttery Texas toast, and their legendary Cane's sauce. The box combos are where the value really shines. You get a great deal on a satisfying meal where everything works together. The chicken is always reliably good, and that signature sauce, a creamy, tangy, slightly peppery blend is what ties it all together. It's delicious for dipping not just the chicken, but also the fries and that excellent, soft Texas toast. The fries themselves hit that sweet spot of being crispy without being greasy. A word to the wise: the lines can get seriously long, as it's a hugely popular spot. The absolute best move is to order ahead through their app to skip the wait, which makes grabbing a quick and easy meal a total breeze. Overall, it's a consistently good, decently-priced meal for when a fried chicken craving strikes. Just a heads-up that all that fried goodness, while tasty, can sometimes feel a bit heavy on the stomach, but for most it's a small price to pay for that specific comfort food fix.

I had never been to this restaurant before, but I walked in knowing the food is one of those things…read morepeople love or don't really give AF about. The atmosphere is nice. The service was nice and she didn't look at me like a weirdo when I ordered my kid's meal (I am only greedy in moderation....lol). The chicken tastes like nothing and its fried. The sauce tastes like what, why and how much sodium is in this shyt! The fries were pretty salty too, so dipping the fries in the sauce was an absolute NO for me. Would I come back here....LMAO....for what? I make much better chicken at home and it doesn't taste like a salt lick.

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Interior | May 2023

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Underdog Hot Chicken

4.4(249 reviews)

2.9 mi•Allston/Brighton

•$$

I got written and verbal assurance that the chicken is halal, but not the hot dogs…read more Excellent chicken, crispy, tasty. One item is very underrated: the delicious coleslaw.

Is it good? Who knows? I couldn't even order because their order touchscreen wouldn't get past the…read morefirst option. Zero customer service.

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Combo - chicken tender wrap with side Mac and cheese

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Combo 1 with Mac and Cheese

Crispy Chick

3.5(13 reviews)

3.0 mi

Ordered takeout from here last night and I'm torn. The spicy chicken on the chicken sandwich…read moreapparently just means that they cover the chicken in hot sauce. The chicken itself and the rest of the sandwich were good, I think the hot sauce actually kind of hid the quality of the fried chicken cause it was covered in it. The fries were fire. I'm gonna try again and get a different chicken sandwich. I think I'll have a way better experience.

The chicken had weird dark spots, soggy, and tasted like it was a week old. I really wouldn't…read morerecommend

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Spicy Chicken Combo

18pc Wings

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Fried chicken

Buttermilk & Bourbon

4.0(1.3k reviews)

0.1 mi•Back Bay

•$$

I love this place but was astounded when I asked the server for pickles on my fried chicken sliders…read moreand she told me there would be an upcharge. Seriously?? For pickles??

Excellent meal, excellent drinks and excellent service by Elsa! Give the steak frite a try.read more

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WARM HONEY GLAZED BISCUITS & OYSTERS

Alligator fries

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I can't remember the name of this drink....it was sweet, but good.

Pollo 2 Go

3.1(14 reviews)

1.5 mi•Kendall Square/MIT

I've wanted to try this place for a while and it was a great opportunity this week when I went into…read morethe office. This place is right in the Kendall Square area, an easy walk from all of the tech companies. 10 piece fried chicken - Chicken was decent sized and definitely not bulk ordered chicken. This was marinated and spiced in-house. It had good strong flavor, with a hint of ginger that stood out. I think it's ginger, at least. Enjoyable, not dry at all. I would get it again. Chicken cheese patties - they were dry and not that cheesy at all. This saddens me as the place prior to them opening served the best chicken cheese patties in the area. Chicharron - Kind of over cooked and dry. The skin is definitely crispy - almost to a fault as most were too hard to enjoyably bite into. The dryness was the worse. Plaintains were okay, tasted more like potatoes but I think thats how they are supposed to taste anyways. Service was good. Checkout was easy with tap-to-pay. The place looks clean and had 2 or 3 small tables inside.

I discovered this place in February and it has been become my favorite spot for Dominican food…read more This beats traveling all the way to JP for a fix. I ordered many things off their menu from their stewed beef, stewed chicken, the empanadas, etc. The staff there are really nice and the space is always clean. Every time I am pleased with their food. Recently I tried their oxtail and my only critique is that they need to let them cook longer to get tender. Some pieces were a bit tough but there was one piece I had to throw away because it was extremely tough. Once they make the oxtail more tender? GAME OVER! Overall I love this place!

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Pollo 2Go Cambridge Cambridge's Newest Latin Restaurant The Best Chicken on the Grill is Now in Cambridge!

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Pollo 2Go Cambridge Cambridge's Newest Latin Restaurant 169 Harvard street Cambridge, Ma

KChickin

4.6(191 reviews)

1.3 mi•Fenway

•$$

Found on yelp it had great reviews and they were true. Quick friendly service and Excellentread more

Delicious food especially the Korean spicy wings and spicy miso ramen. We got sat right away and…read morereceived amazing service by everyone. Food came out quick

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Interior

Kimchi Tofu Soup

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Soy garlic wings

Dave's Hot Chicken

4.2(13 reviews)

1.1 mi•Fenway

Cheap food and huge portions! The mozzarella sticks were as delicious and crispy as they looked…read more New mac and cheese loaded slider was bursting with flavor as well.

Lives up to the hot chicken hype. The men got chicken sandwich sliders and fries. They both loved…read morethe medium heat on the chicken. A little less love the next day. So if your not a pepper belly back it down! Service was slower but it was super busy at this location! Get some hot chicken.

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Royal Chicken

4.0(7 reviews)

1.5 mi•Dudley Square

The food is very good. My only issue is the customer service. When I go into an establishment, I…read moredon't expect perfection, but I do expect to be treated with courtesy and respect. I work in both customer service and the culinary industry, so I understand that everyone has off days. However, from a customer's point of view, service is just as important as the food. A staff member's bad day shouldn't affect the experience of the people coming in to support the business. Great food will always bring people in, but great service is what keeps them coming back.

Royal Chicken in Roxbury is so disgusting they sent me the oldest driest chicken I asked for corn…read moreon the cob they send me nasty ass coleslaw mashed potatoes out of a box they're just disgusting I would not recommend them for anything this is the second time this has happened to me at the same restaurant unbelievable

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Royal fried chicken

Raising Cane's Chicken Fingers

3.8(407 reviews)

2.2 mi•Allston/Brighton

•$$

It's only chicken fingers... but they do them so well…read more Service is always so organized. The person at the register calling out the guests walking in. This is how fast food needs to be done. Some chains, like Shake Shack and Chipotle, barely notice I'm in the store. Cane's does customer service right. Love the fries so much. The Texas toast is a nice touch. I've been opting out the slaw, but it's good. The star of the show are the fingers and the sauce. Wow. It's not fine dining... but it's chicken fingers done to perfection. An easy 5 stars because for what it is, they nail it everytime. The stores are always so clean too! Love the interior. It feels vibrant. I was in another fast food chain restaurant recently that felt old and dilapidated. Huge fan of Raising Cane's chicken.

Raising Cane's is that straightforward fried chicken chain that does one thing and does it pretty…read morewell. The whole concept is built around their signature chicken fingers, crinkle-cut fries, coleslaw, Texas toast, and that iconic Cane's sauce. The lines here are pretty much a given, with a good tip is to use their app to order ahead; it lets you skip the wait, which is a lifesaver during peak times. Once you get your food, it's exactly what you expect: crispy, reliable chicken fingers that are decently priced. The Cane's sauce really is the star and pairs perfectly with everything. It's a solid, quick meal when that specific craving hits. It's not fancy, and yeah, sometimes all that fried goodness can sit a bit heavy, but for a no-fuss box of comfort food, it consistently hits the spot. It's easy to see why it's become such a popular chain across the country.

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Inside Seating

The Box Combo - 4 Chicken Fingers

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Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

4 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Neha W.

Elite 26

2 years ago

Chick-fil-A is always a solid choice for a quick bite. The food is consistently good and the service is friendly and efficient. It's not bad at all, but I do feel like the portion sizes could be a bit more generous, especially for the price. That said, everything tastes fresh and the sauces are great. Still a go-to for a fast and tasty meal! read more

Logan T.

1568

4 years ago

If I could give it 0 stars I would. Nobody wants this shitty hate filled company in our lovely city especially not on Boylston. Take your tacky, racist, homophobic company somewhere else. read more

Kaelyn D.

4 years ago

god is not happy that on his day, you're closed. he wants his chicken nuggies

Lucia P.

5 years ago

Not healthy and full of fillers.

Chick-fil-A - hotdogs - Updated October 2026

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Side Chick

3.9

(58 reviews)

Busy late night stop and saw many regulars interacting with owner who was eager to please. Great…read morefood of course.

I was super excited for my sandwich considering the price. It was very underwhelming. I got the…read morewifey found out and the chicken wasn't crispy or seasoned well. The flavors seem to pair nicely on paper but it wasn't doing it for me. I do love the unique menu items, but my friend paid $22 for 10 low quality wings.

Lee's Burgers

3.6

(221 reviews)

•$

I just had a burger here and it was fabulous! Large, juicy,nice bun and toppings…read more The service was really good too,and the bathrooms were clean. I will definitely be back!

Solid spot for cheap burgers and sandwiches. Not the best food you will ever eat but the prices are…read moresuperior for Boston and food is good. The small sweet potato fries I got were actually a pretty large portion. Burger was good but a little dry. They do tons of customizations here. You can modify or add sauces, toppings, type of bun, cheese, etc. My whole meal was 14$ with tax. Ordered online and was ready when I got there.

7th Street Burger Newbury

3.3

(47 reviews)

Don't be shy.. Get up there and order yourself a…read morecheeseburger with fries. I'm from the West Coast. The taste was very reminiscent of a In-N-Out Burger. Nothing fancy, nothing expensive, just a tasty burger and fries

I got the single burger with fries, and the burger was... okay. Not the best, not the worst, but a…read morereally normal smashburger that you could find in pretty much any city. The patty was crispy but not crispy enough, the buns were okay, and the seasoned fries are decent, but small and probably not worth the $4.50 I paid for it. Overall this place is just a really average place with standard food and decent service. It was pretty fast and they had a lot of seating available. I would come back if it were convenient and there weren't better options in the area, but I wouldn't go out of my way for it and I think In 'N Out is better.

University House of Pizza

3.2

(190 reviews)

•$

Photoshop picture of black widow has me crying son. Waited forEVER for food, was okay. Heard lovers…read moreof meat will not like the meat lovers pizza. Shake was good

Pizza is hard to mess up, and they didn't. It was fine to pop in for a slice on our way to the MFA…read more But I'm rating it so low due to the service. We walked in and were not greeted despite them not actively attending to another customer. They then moved around us for about 3 minutes without so much as a hello, before begrudgingly taking our order. And it seemed like they were equally rude/disinterested in everyone.

Bostonian Market and Cafe

3.5

(23 reviews)

•$

Bostonian is a gem. It looks like a typical convenient store with some Boar's Head deli sandwiches,…read morenothing striking, but the food and service are exceptional. The owner and staff are always incredibly friendly and their Chicken Supreme sandwich has captured the hearts of everyone I've introduced. If you need a quick bite or something to take back to your desk, then Bostonian is the place to go. Make sure you try the Chicken Supreme!

The gentleman at the front register overcharged my credit card by over 25%. When confronted, he…read moreonly gave me about half my money back. I had to again explain the math, and then he gave me my money back. He was at least apologetic. The steak in the steak tip caesar salad was inedible and filled with fat. When taking my order, the gentleman asked how I wanted my steak cook. I asked for it medium rare, and it came out well-done tasting like boiled meat. Why even ask?

Haley Jane’s

3.6

(20 reviews)

Put my gluten free chicken on a gluten bun and got me sick…read more Heard from High Street manager how Haley Jane's owner had Celiac and they had loads or gluten free options. I told the Haley Jane's team that I am Celiac and asked about all their gluten free options. Spent all this time with the guy, only to have them put it on a gluten bun. Even with a gluten-free owner, the could not keep this straight.

SMACKING CHICKEN WITH ABSOLUTELY BANGER SAUCES?!!!…read more Absolutely delicious chicken sliders cannot recommend more! Love love their deals here and you WILL be filled if you get the choice of two sliders. And not to mention the sauces on these?? YUM!! I think that the deal of getting two different sliders with the side (I got fries) is really really really good!! They recently added a spice bag to their menu that comes with a curry sauce--ABSOLUTELY DELICIOUS!!!!!!! I really hope that they keep this menu item for a while because it's soooo GOOD! The chicken nuggets are huge in portion and absolutely crispy and with the seasonings on top of the fries....ugh it's so good. If you're at high street place, you HAVE to check out Haley Jane's because they do not miss!

Sauce Burgers

3.1

(9 reviews)

Didn't have much time for lunch so took a short walk from the office to Hub Hall. Sauce Burgers is…read morethe only burger specific place in the food court and looked interesting so I gave it a shot. Only one person working at 11:45 on a Monday morning, but she was doing a great job of running the grill and register. Ordered the Double Team (2 patties with extra cheese) burger, a side of fries, and a can of Diet Coke. The burger was cooked to medium-well, but was very dry. No sauce or toppings other than the cheese. The bun may have had butter on it but not much. It was a hard burger to get down because of the lack of moisture and didn't have any standout flavors. Cheese had no flavor at all. Fries were cooked well but just average in taste with nothing standing out. $30.16 including tax and tip for a dry burger doesn't make me want to go back. If I have to eat in Hub Hall again I'll try somewhere else.

Wow! We hadn't been to Sauce Burgers in a while because of relocation. We went today and boy did it…read moreremind me why we love it so much! Best burgers in the city! The buns are beautiful, the beef cooked perfectly, and no matter which burger you choose, you cannot go wrong! The fries are also right up there as some of the best in Boston! Cooked golden brown with a perfect ratio of salt! And the Manager, Orlando, treats you like a VIP, no matter who you are! He makes every single person feel so so welcome! THANK YOU Orlando for another amazing experience at Sauce, Burgers!

Al's State Street Cafe

4.3

(590 reviews)

•$

Amazing people Amazing sandwiches…read moreHow did I not know about this place? I can't wait to come back Will never go inside Quincy market again!

I came here in the middle of the week around 11:30 and was able to walk right up and order. There…read morewas no line so I was in and out in just a few minutes. I got a small chicken salad sub with lettuce, pickles, and onions, and it was really good. The "small" was huge!!! It was basically the length of my arm, probably around 12 inches, so I can't even imagine how big the large is. My only SMALL complaint is that my sandwich came out to around $12.84, and as I was leaving, I noticed they had a sign saying their lunch special is $13.50 for a sub + drink and chips. I wish they had mentioned it at checkout because for less than a dollar more, I definitely would've grabbed a diet coke and some salt and vinegar chips. So if you're going, make sure to ask the lunch special. Overall , it was a great experience and I'd absolutely come back for another sandwich!

Panera Bread

3.3

(16 reviews)

Panera offered me a membership to their Sip Clib for $5 for 2 months. What's not to like about…read morethat? Coffee is good and their menu is ok. I get a bagel here almost every day. Although I ask for it toasted, and I like mine darker, Panera's idea of toasted is on the very light side. If it's not busy I'll have them double toast it.

So definitely didn't realize this was in a hospital and that threw me in for a loop but hey 24/7…read morePanera is a pretty good deal imo! Went and got my usual pick two chipotle chicken avocado melt with Mac and cheese and the order came relatively swiftly! Saw a lot of nurses and doctors come pick up orders and the staff was super sweet to them! If you're driving parking can be hard, so t would be better. Overall, a nice late night pick up vibe (there's no seating)!

Mr Bartley's Burger Cottage

3.6

(1.4k reviews)

•$$

This is an institution known for their burgers and milkshakes. Not sure why the ratings aren't…read morebetter because it's one of my favorite places to eat in Harvard Square! I haven't had a real solid burger in forever, until now. Nothing fancy, just a really good classic burger with perfect proportions ( not that smash burger stuff). Good size of meat too. I also really enjoyed the onion rings. Not overly greasy. Only thing is that it does get really busy, especially at the peak of lunch and can get really loud inside too. I'm promising myself to get a milkshake next time!

Mr. Bartley's Burger Cottage is a Harvard Square institution that opened in 1960 and has not needed…read moreto reinvent itself since, which is its own kind of statement. We walked into a room where the walls are covered in memorabilia and every table is labeled with the name of a famous person who has sat there, giving the space a personality that no amount of designed ambiance can replicate. It feels like a place with genuine history rather than a place performing one. The burgers are the reason to come and they hold up after more than six decades without apology. The patties are thick and cooked to order, with medium being the right call for maximum juiciness. The creative topping combinations across the named burgers give you a range of directions to go depending on your mood. The Masshole is a natural starting point for a first visit, and the build your own option is worth knowing about if you want to go a more specific route. The portions are large enough that leaving satisfied is essentially guaranteed. The onion rings are a great choice of side for good reason, crispy and well seasoned in a way that holds up alongside the burger rather than competing with it, and the sweet potato fries are a strong alternative if you want something slightly less heavy. The frappes and shakes are worth ordering if you want something to wash it all down, and the raspberry lime Rickey is a summer ready drink with a refreshing taste. Service is straightforward and efficient, fitting the no-nonsense energy of a busy burger joint that has been handling crowds for decades. The staff moves quickly and knows the menu inside out, helping first timers navigate the extensive list of named burgers without hesitation. For a classic burger experience in Harvard Square that delivers on history, flavor, and personality, Mr. Bartley's Burger Cottage remains a landmark worth every bit of its reputation.

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4 Chick-fil-A reviews that are not currently recommended

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4 reviews that are not currently recommended

Chick-fil-A - hotdogs - Updated October 2026

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Side Chick

Lee's Burgers

7th Street Burger Newbury

University House of Pizza

Bostonian Market and Cafe

Haley Jane’s

Sauce Burgers

Al's State Street Cafe

Panera Bread

Mr Bartley's Burger Cottage