this one is in a great location, but they added the Mobile Lane, which is a ridiculous addition. Nobody uses it in the traffic backs way up now. Figure it out Chick-fil-A. read more

It's a chick-fil-a I mean what you expect is what you get. They are pretty much all the same. Good chicken if you like Chick-fill-a, I am not particularly fond of it... my kids like it. I tried their pretzel roll chicken sandwich and gave to say... not bad... but not great. How about making the chicken biscuit available all day!!?? That would make me want to eat here more for sure! read more

Every time we get delivery from this store something is missing but today was a new low that inspired the review. Grilled chicken club sandwich came with no chicken, just a piece of lettuce, tomato, cheese and bacon. Called to tell them to check their orders, didn't ask for anything, and they were apathetic. The staff didn't seem surprised and I was just told to contact DoorDash. At the premium price and normally high standards of Chick-fil-A you can only excuse these errors so many times. We're going to steer clear of this location in the future. read more

This is one of the worst chick fil a restaurants. They are extremely slow. You'll be waiting 30 minutes for an order. There is no rush, urgency or hustle. read more

Destinee or destiny sorry for misspelling your name you were amazing today in drive through thank you for your amazing customer service

Order on line for carry out, when I got home I noticed that the sandwich was dried out to the point that there wasn't really any chicken. Called the store and told Robert about the issue, he just said "OK". No apologies..nothing. So would have drive all the way back there, I asked if he could have 2 new meals delivered, he said that the were not equipped for that although they offer delivery. I called customer service and asked that the owner/operator to call me. 4 days later, never heard from him. Called back to their customer service and asked for his district manger, 2 days later Lucas Called from the store to " get my side of the story". Don't belive the ads. read more

Chick-fil-A - Fast Food Near Me - Alpharetta, Georgia

This location never fails to mess up my order every single time. It's unfortunate because it's my closest one. Always packed and it feels like you are waiting forever. Do better pls read more

This is, hands down, the worst Chick-fil-a in about a 25 mile radius. It's actually pathetic. The first Chick-fil-a that the employees don't say "My Pleasure!", not that I care, but it's a red flag. The manager must be an absolute nightmare to work for, because the employees always seem unhappy and they get orders wrong at least 50% of the time with me. I'm not picky, I order through the mobile app, I get my order and leave usually without checking (I know, my fault there), but it's right about half the time that my order is missing an item, or they didn't give me sauce, or there's something wrong with the order (missing cheese, etc.). Not to mention they are slow as xmas. Do yourself a favor and drive to North Point, it's way better and worth the extra drive and they have the best biscuits in a 25 mile radius :-) (you're welcome) read more

visit here often. might be the slowest chick fil a I've ever been too. Doesn't matter if your the only person in line either. Not normal Chick Fil A hussle going on here. read more

I 100% understand mistakes happen, and I am not particularly blaming anyone, but when an establishment or someone working at said establishment causes a mistake that will cost you out of pocket $, that is a major issue. Yesterday morning, an employee spilt coffee all over the exterior AND interior of my car. Yes, mistakes happen and although the employee was apologetic, nothing was done to fix the mistake. Nothing was cleaned up or even compensated for. Not only did I still have to pay for coffee to be spilt all over my car, I now have to pay to get coffee cleaned off of my car. I hate to see poor customer service at a Chick-fil-A nonetheless, but this particular location is about as bad as fast food customer service can get. (This is not my first bad experience here) I recommend going to another location if you want to ensure that your order is correct. read more

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I've never had anything but excellent food and service at this location using online order and regular drive thru. The staff are always cheerful and speedy. read more

Sebastian is the best!!! He is always so sweet and an amazing manager for his age! He should be training all the managers in every location.

Absolutely the worst location ever. I was really Hoping the would get better after the renovation but I think it got worse. Customer service is awful. They are extremely slow. My order hasn't been right (and I do mobile ordering so it's not a hearing mistake) one time I've been here. I'll drive further to a different location from here on out. read more

Online orders are alwayssssssssssssssss slow! ALWAYS! Same procedure. I come in after giving them enough time to prepare, they act lost as they search my order and then I wait a long a*s time while their lines are backed up even with employees assisting outside. They may need more than one manager on site. Too chaotic. They need help. read more

Take for everrrrrrrr to have your order. If you are hungry and need fast food do n ever visit this place

Manager/Assistant manager horrible. no customer service. Purchased 6 cookies as part of a fund raiser for this store on Thursday. no cookies in bag when I got home. stopped back in today and let drive through order person what happened. said no problem, pick up at window. got to window and manager or assistant manager said I had to "call" the restaurant first and should have done so yesterday. for what? so I could get in my car and drive back for 6 cookies? manager/assistant manager basically implied that I was lying. rude. horrible customer service. not what one would expect from CFA. read more

At first I couldn't understand why this location had poor reviews. Today I found out why. I went for lunch and the line wasn't long but the service was extremely slow. It is probably one of the slowest locations I've ever been to. To make it all much worse, the woman in the car in front of me, I guess she had about enough. She decided to get out of her car, move the cones in the second lane, drive further up, get out of her car again, walk up to the window fuss at the workers and ask for her order. Guess what!! She was handed her food ahead of the 3 cars that were in front of her and she left as we all sat there and waited our turn. Way to award a tantrum!! A shame!! I won't return to this location. read more

Great service! I've been here several times per month, and they haven't gotten my order wrong at all. Good service, fast, and friendly as usual. Zero complaints! read more

Chick-fil-A - Clean and neat as always! - Fast Food Near Me - Alpharetta, Georgia

Horrible experience, had no care for people waiting in line, only focused on drive through. Got there at 10:15 and refused to let me order breakfast because when I got to the register it just hit 10:30. Do not go here. read more

This is my go to cheat meal and/or dessert Most of the time I do stop here it is on the way home from work & I usually almost always just get a small vanilla milkshake. Yes I said it, a vanilla one, plain jane lol. But their vanilla tastes so perfect & creamy & almost like vanilla bean to me! They hit the spot perfectly after a long, stressful work day! I come maybe twice a month max as I don't like to make this a weekly thing due to it not being so healthy, but every time I get a milkshake I am so happy! read more

They do not use their drive thru the way it should be used!! So inefficient. Absolutely ridiculous now at lunch time. Please change this management!!!!! read more

Slowest Chick-fil-a I have ever been to. I've been in this area for two years and my husband and I were thrilled to have a restaurant near by. Everything was perfect - then the remodel happened. Ever since then the staff has been extremely slow. The line is more often times than not, just stagnant. To top it all off, they're no longer open for breakfast. It's just all bad. The good/fast employees must have gone to other locations during the remodel and haven't been back since. It's truly a bummer. read more

Service was amazing!! Clinton in the drive thru today was helpful, positive, and so friendly!!

Every time I come here, I'm usually one of the first 5 people when they open, and I always be having to wait for my order for 5-8 minutes.

This store needs to get its act together. 15mins+ in the drive through is ridiculous! And then after this is what I get? Over cooked and dry minis?? Yet the DT attendant said they were slow due to cooking times.? read more

Chick-fil-A - Fast Food Near Me - Alpharetta, Georgia

Used to love going here. Always easy to order and nice staff. However, now it's just BAD. The other day I waited for 30 minutes for a salad. They gave it to me with no dressing at all. I asked about it and they said, oh yea; we're out. Today I waited for 20 minutes for a chicken biscuit and water. They got the biscuit wrong. This used to be one of the fastest Chick-fil-As around, now it's just a frustrating experience read more

Closed again for "unforeseen issues "...Chick-fil-A needs to close this location until they can find an operator that can solve all of the many problems.. read more

service wasn't too bad but bro. I literally found a hair in my Diet Lemonade. beyond disgusting I work at a CFA & would never hand this to someone. big yikes! Don't eat here please. read more

Chick-fil-A - Ñ - Fast Food Near Me - Alpharetta, Georgia

So I'm a regular for this location and usually everything is pretty swell as far as customer service. They are in a great location, the staff are usually friend and your order is placed exactly how you tell them. Me and my daughter were making early morning Saturday runs and did not bring out breakfast so we stopped here. The line literally started as soon as you walked in so I decided to park and go inside - after all I wanted to eat breakfast. Just know that breakfast on a Saturday is a mad house! We waited about 30 minutes for our breakfast inside! It was crazy. I've been here many times and never thought about turning them down for breakfast but my experience was definitely a traumatizing one. They told me they were waiting for the batch of biscuits so my food was cold and my daughter's biscuit was scolding hot - ironically that's what happens! But overall, they did keep me informed so I can not scrutinize them any futher. read more

Y'all I'm so sad to even write this review, but I've given them multiple chances because mistakes happen. I might have gave them a few more chances compared to any other place, but thats expected since they are known for such great service...just not at this location. Somehow my order is always wrong or missing something. So if you are at this location just be sure to double check everything you ordered even though they repeated it back to you. Sighs* I didn't have salad dressing for my salad. I ordered a spicy chicken sandwich, but received the regular one. The honey mustard I asked for was chick fil a sauce in the bag. read more

Mgmt sucks...GNAT alert! Adrian (mgr), she had no concern that my Market Salad w/strawberries was full of gnats. read more

Chick-fil-A - GNAT Alert - Check your salads before driving off! - Fast Food Near Me - Alpharetta, Georgia

I go to a lot of Chick-Fil-A restaurants and am Generally amazed at the good service and friendly employees. This restaurant must be exception to this consistency. I always place mobile orders and immediately select I am here when I arrive. It is always at least 10 minutes of waiting on the food. The associates generally do not seem to care. read more

Very disappointed! Are kids the only one who eats chicken nuggets?? I'm an adult and I love chicken nuggets. However every time I get them here they are very small and I'm paying full price for them. I talked to the young manager and he didn't really seem to care. He just said the chicken nuggets are for the kids.... Really?? read more

They didn't give me a book when I asked for it for my son, didn't bother telling me they didn't have it in stock. And they gave my husband the skinniest, tiniest piece of chicken on his biscuit. Why even serve that tiny piece of chicken. And I wrote them an email to complain about it and never heard back. Ugh it's so close to our house or I'd never want to go back!!!! And there have been several occasions where we have had to go back (annoying) because our orders were wrong. read more

Chick-fil-A - My husband didn't take a very good pic but it was shockingly skinny and tiny. - Fast Food Near Me - Alpharetta, Georgia

Literally just THE worst Chik-Fil-A in existence. I have never, not once, been given the correct order in the last two years of coming here regularly. Once I called and complained and I was told they would mail me some vouchers... that was six months ago and they have yet to arrive. This location needs a change in management ASAP! read more

This is a terribly run Chick-fil-A. They are so slow. Not the normal customer service you expect at this restaurant.

Terrible. This Chick-fil-a has literally been the worst since I moved to the area in 2016. A brand new start with a new building didn't seem to do the trick either. My first trip there after they reopened, everything was great and we had hope that they turned it around but they didn't. We've been there four or five times since and there has been at least one thing wrong with our order. We went tonight and I'm so sad. I ordered a chicken sandwich combo with cheese. We picked up our food almost thirty minutes ago, and the chicken was so cold that I just now was able to pull the slice of cheese off of it because it was unmelted. AND the chicken breast they gave me was half of the size of the stale bread used to create my sandwich. I hope my dog likes it. Also. My wife fed me a fry when we were driving home and it was so hard that I actually thought that I bit into her fingernail. We will be driving to the Chick-fil-a farther away from now on because at least I know the cheese on my sandwich will be melted by the time we get home. read more

This Chick-fil-A just reopened which is convenient because I'm right across the street but this is the worst Chick-fil-A I've ever been to in my life. I come here almost every day and order the same thing every time and my order is always messed up or missing something this is the 5th day straight my order was messed up. I'm missing parts of my order or my order is incorrect every time. The kids working here need better training and don't know what they are doing. The line is the slowest Chick-fil-A line I've ever experienced. I normally don't leave reviews but enough is enough. Something needs to be done. Out of the 18 times I've been here this month my order was messed up 14 times. read more

This continues to be the worst chick-fil-a in the Atlanta area. The management poor and incompetent, evident by longer than average wait times and overall poor quality of food. As a person that loves Chick-fil-a this upsets me. Not up to the standard of the brand. Below average in all aspects. Consistently drive 20 min out of the way to other locations for better service. Sad. read more

Our family loves Chick-Fil-A, but this location missed the mark on a few points. 1) No one in the store had the trademark Chick-Fil-A friendly and helpful attitude. This felt more like walking into McDonalds or Wendy's--very basic service. The girl at the register told me that they couldn't(more like wouldn't) customize my son's order the way that we are able to at every other CFA. 2) I didn't receive a receipt. I went to look for it because our total seemed higher than usual, but it was not handed to me nor was it in the bag. And no one reviewed my order with me to make sure it was right. 3) The food was overcooked and the lettuce was wilted. The fries were so over fried that they tasted like chips. Overall, this store didn't deliver on any of the qualities that make us love and frequent CFA. We will continue to go to CFA, just not this one, which is a bummer because it's the closest one to our house :( read more