I used the mobile app to place an order at 1130 am on 10/7/25. I requested pickup for 1pm. I arrived at 1245 and there were over 25 customers all standing around the counter waiting for their orders and a few waiting to place an order. I heard some customers mention the short staffed location had an overflow or catering orders and the folks standing here had been waiting for a long time. Orders were being called out very slowly and it was too loud to hear the names being called out. There was no designated space for the simple pickup of mobile orders anywhere at all! I waited 30 minutes and then just called into the store to get an update. It took several calls to get through and I was told my order would be ready soon. I waited another 20 minutes and called again. I saw many potential customers walk in and walk right back out. The second time I called I was told they had no idea when my order would be ready. read more

McAlister's Deli - Twenty+ customers waiting for their orders. A half dozen waiting to place their order. Very slowl pace - Delis Near Me - Roswell, Georgia

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Great place for lunch. I got a corn beef sandwich and it was enough for two people. The marbled rye bread was delicious (I could just eat the bread). The service was great and the staff were very friendly and helpful! Delicious food for sure! New location is perfect and everything was spotless! read more

Yikes this place is not very clean. The bathroom was filthy and the tables had not been cleaned off in a long time. Dust everywhere and chairs misplaced. The food was mediocre at best. Certainly not a do over for me. read more

Their prices are a bit absurd, but the food quality is great! The Garden Fresh Turkey is a favorite! Don't get the pick 2 tho... it's not worth the price. I also didn't love that they still had the fall menu up, but when I went to order it I was told that they don't serve it anymore. McAlister's has always been a favorite but there are better locations. read more

McAlister's Deli - Chose 2: Half Garden Fresh Turkey & Half Chicken Tortilla Soup - Delis Near Me - Roswell, Georgia

Great place and food. Need to work on timeliness a little, but staff is friendly. The bakery that's attached is great too

The best Miami Hurricanes watch spot. Lots of folks sharing the love for the canes. Fun time had by all.

The food is good, but there are many things wrong with the Roswell location. Everytime i come i see 2 young lady's running around like crazy going to the back or not helping in the front. I saw this little man i think his name was Matt sending the girls to go to the back to do something and I was waiting for 15 min for someone to take my order. (This has happened to me before but a tall manager named Zack helped me out and gave me a free drink, but he was actually busy when i went in) This has happened at total of 3 times i've gone to visit and the person that handled it the worst was the short manager, he had horrible customer service and an attitude. God Bless his Heart and body, he needs it because he stinks like Alcohol!!! The person who ended up taking my order was a young hispanic girl. She was very sweet and very quick when she saw me. She made sure my food came out and made sure i was taken care of for real. She was very sweet but the wait time was not it, she tried to help me 2 before the 15 min and all the shirt man told her was "Are the dishes done" while he was complaining on the phone!!!! This is so inappropriate and I hope the GM looks for the real problem on his or her hands because it seems they're never there in order to solve the issues with customers. I hate coming here and seeing the little amount of work that man does, and the main reason I come is for cookies for my child and 1 meal i can share with him. The amount of time i waste there is insane for how empty it is. 20+ min for a simple choose 2 and 2 cookies... we enjoy our days together at McAlisters but recently it's been unorganized and chaotic this makes me never want to go back to their NEW location.. Waste of time. DO BETTER MCALISTERS! read more

Their sandwiches are always perfect and worth the cost. Fast and accurate service with friendly employees.

Great food and friendly staff. We ate in and it took about 5 min to make the sandwich. Clean and updated inside!

SLOW and rude staff. Windowside pickup is a joke. Something needs to be changed. Not ideal

I ordered once and it took one hour for one bowl of soup. I thought was just a bad day and they just opened so I cut them some slack I then ordered a Cuban a few days later and one hour went by I went to pick it up and it was not ready. read more

The Garden Fresh Turkey sandwich w/raspberry vinaigrette, for dipping, & potato salad are perfect comfort foods. Even their unsweet tea is great. Ciara & Matt have been most hospitable, engaging with folks so beautifully! There is no McAlister's in Carrollton, GA, so I love eating there, when in Atlanta area locations. Yum! GO, relax, & enjoy! read more

I just love love Jonathan. He has amazing customer service with a smile and was very attentive to us through our visit here. Great kid!! Will be coming back to this location more often. read more

I was prepared to not like this place. It's probably due to two reasons: First, it's become increasingly difficult to expect a whole helluva lot of from any franchise/chain restaurant these days (especially in Atlanta where the lackluster quality is matched by the dreadful service). Second, my idea of a great sandwich spot is based on amazing independent delis and diners up north. Still, we were hungry, not in the mood for fast food, and in the mood for sandwiches...so we came here. I gotta say, I was not disappointed! The menu was interesting, the prices were reasonable, the service was good, the portions were fair, and the quality was a few notches above "not too bad." I'll even dare say that there are some menu items (including the soups) that have me intrigued, and I'll likely try this place again soon! read more

It's always consistent! Such a great array of salads and sandwiches. Plus those big hot potatoes!! When I'm craving some sweet tea, this is the Go To!! read more

Litterally so good!! I reccend getting the jalapeno crunch. The place is clean and the workers are so damn nice :3

Its a drive for us but occasionally we need their spicy chicken tortilla soup and a gallon of their sweet yummy tea! I wish we had a McAlisters in Cumming! Always great service and they have a good amount of different items on the menu - several soups, tons of sandwich options, baked potatoes and misc appetizers. Oh and i even tried the new Cinnabon cheesecake! Yes, you heard me right....Cinnabon on the bottom and cheesecake on top! Very decadent, definitely for folks that love sweet treats! read more

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It was good for what you get. Not my favorite but can continue trying it . Customer service was amazing though

Food is always good. Can be a long line at lunch to order. Kinda loud. Clean tables and restaurant.

One of those places that you go months without visiting and then when you do, you always wonder why you stayed away so long. Of course the signature tea is still one of the best reasons to visit. We had the Roast Beef and cheese sandwich with potato salad; sandwich was a bit small but very good, potato salad, meh. Had that sweet taste that tends to permeate "ordered" v. homemade. We also ordered the Reuben. Old stand-by. Big sandwich and tasty, but had that error that you see a lot in places that keep their corned beef in water - the bottom slice of rye was completely soaked. Back home in NY this is literally treasonous, but you do run into it sometimes here in our new southern home. read more

McAlister's Deli - Delis Near Me - Roswell, Georgia

The staff was very nice and friendly. The food was hot and came out quickly. We were very satisfied with our choice for dinner. Bonus is that they have options for my daughter that must eat gluten free. read more

It was my first time here and Nicholas was VERY helpful! He gave some good menu options. And was very nice. My chicken chipotle spud was really good! read more

Service is slowest I've ever seen in my life. I can't believe they are still around. There is no urgency from staff.

I haven't been to McAlister's deli in a while but I do remember the savory soups and the delicious signature deli sandwiches. I saw something about the new steak sandwich and wanted to give it a try it is definitely a sandwich you would want to eat and enjoy and of course I got my favorite soup to chicken tortellini. ...I had the best Server she was really nice read more

McAlister's Deli - Monae my server was truly awesome! - Delis Near Me - Roswell, Georgia

Best iced tea ever! Sandwiches are good too!....can't say enough about that ICED TEA! iced tea ever!

I think I have learned what the problem is here: they don't pay the staff enough to keep them. The constant turnover is bad-today, we were told upfront that there is a 30 minute lag time, not enough people in the back and as usual, the tables are not clean. Again the place is understaffed and the quality is slipping. read more

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Ok- just so you know- there was so much meat on this sandwich, me n hubby could've easily split it. However, it was so good, im glad we didn't. I ate 3/4!! Been craving a pastrami sandwich and purchased the New Yorker and it came with pastrami and corn beef. Flavor was amazing, bread was toasted just right too. Very good deal for the money . read more

McAlister's Deli - The New Yorker - Delis Near Me - Roswell, Georgia

Food is great! It smells so freaking good in here AND everyone is SO helpful and nice. Excellent customer service.

33 mins for 2 sandwiches and cup of soup. Done, never again! Used to be solid, last 3 TIMES NOPE. DONE!

I ordered via Foodsby! I had the Southwest Chicken Wrap, fresh fruit, and the Heath Bar cookie! All was very delicious. This is my first time eating at this particular location as well as having the SW chicken wrap! It tasted great and fresh. I love the McAlister's Deli brand! No complaints! read more

McAlister's Deli - Spicy Southwest Chicken Sandwich - Delis Near Me - Roswell, Georgia

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Great lunch spot good selection of food there salads are delicious. Sandwiches are hardy delicious soups and baked potatoes. Overall good selection, comfortable setting, service is good and outdoor seating is available. read more

Worst baked potato I've ever had at a McAlister's. Zero customer service. Three workers here for Saturday night dinner- and no orders coming out because the only worker that can make food was in the bathroom!!!! Took over 20 minutes to get our food. Should probably give zero stars. read more

Sometimes they are very slow, but usually service is good. Love the vegetarian chili.

We order delivery today. The items were packed upside down, the soup containers were side ways. We received a jumbled mess with items spilled inside the bag. Really disappointed that they did not take greater care in packing our order. read more

If you are wanting a salad, don't get one from McAlisters, any of them, go to Zaxby's or Chick-fil-a, and spend $3 less for more salad instead. This 90% bowl of lettuce was $12. This isn't the first time I've fell for this, shame on me? I could count on my hands the number of cheese strands and protein they added. They are intentionally using large plastic bowls to create a confused perspective on how much salad they are getting. I contacted them via social media, they saw my messages via Instagram. They chose to remain silent, so here I am. I know a rip-off business model within food restaurants when I see it. read more

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I can't believe that your restaurant is still open. We place an order for my family spend over a hundred dollars and get half our order. I wouldn't bother spending a response but this has happened on multiple occasions. If you can't get your act together then you should close. read more

I ordered over the phone for 30 mins prior to picking up and still waited 30 mins a while a hour for a sub and soup when everyone coming in had there food first don't place over the phone orders please hell no I won't be back to this location read more

I'm done with this place. I understand how hard it is to get workers, but I placed an online order with a time of 4:50. I came in at 4:55 checked the bins my order wasn't there. So I wait patiently by them, there was only one girl behind the counter and she made eye contact and looks into the kitchen so I figure a few minutes more no biggie. Then I noticed a bag tied up behind the counter and now there are customers coming in. Then this kid waltz's in checks in, walks around and washes his hands. He goes over to the bag reads the tag. Then he comes back to the bag picks it up and starts walking to the bin, I ask what name was on it and it was mine. I'm thinking you dick. Then I get home both sandwiches without pickle which I check for online and the desert I order was missing. Bye bye read more

Great food, reasonably priced. Friendly service and very low key, comfortable ambience. No blaring music-- we actually could hear each other and have conversation while we ate! I definitely recommend it. read more

So glad they finally put one of these in the city - not far from my house. This location did an awesome job at creating the ambiance that fits our area. It's swanky, modern and just an overall welcoming experience. The staff was overly welcoming and extremely patient with first time visitors. The food was on point -- and the menu options are limitless. I had one of the sandwiches and a loaded spud max which you can't go wrong with. Def a place to try with friends or even business colleagues. read more

McAlister's Deli - Limited Time Jalapeño Crunch Turkey Sandwich + Loaded Spud Max (Choose 2 - 8.99) - Delis Near Me - Roswell, Georgia