Take this with a grain of salt because i'm a chicha san chen super fan, but this is one of my favorite boba places. Here are some factors that push it to the top for me: organic milk options, fresh brewed tea per order, fun seasonal options. The only downside is the price lol. This location is a lot smaller than the cupertino one. Taste: I love almost all the drinks here. If you can tolerate sweeter drinks i'd recommend given the taro paste a try. Parking: Plaza parking read more

Chicha San Chen - Bubble Tea Near Me - San Jose, California

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The fresh organic milk with taro ball and taro paste was okay. The initial sips were sweet, but after mixing the drink it tasted like I was drinking milk with a slight hint of taro. I was hoping the drink would have a stronger and sweeter taro flavor. It was also my first time trying taro balls, and I enjoyed them. They had a soft chewy texture and were my favorite part of the drink. read more

Chicha San Chen - Fresh Organic Milk w/ Taro Ball and Taro Paste - Bubble Tea Near Me - San Jose, California

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避雷san jose的吃茶三千 第一次：申请不加plum jelly被驳回 原因：公司规定必须加，客户申请不加也不行 第二次：繁忙期间不尊重客户（第一次跟pickup area的人说ta抬头看了一眼继续忙， 喊第二次那服务员让我去pickup area， 第三次pickup area的人看了一眼继续忙他做错的单子， 第四次我生气了语气有点能听出来是生气了然后那pickup area的人才给了我我的doordash pickup order。 找ta要袋子ta还跟我说要加钱+只给了纸质的cupholder+拿下车的时候才发现盖子没盖紧漏到车里和车顶） Advise: Avoid the San Jose Chicha Sen Chen if you can. The services are one of the worst I've seen in the Bay Area. First time, they refused to remove the plum jelly after I requested nicely. The reason they gave? It's company policy to add it, can't remove even upon customer request. Second time around was I had to ask them 4 TIMES before they gave my the DoorDash pickup order that was literally sitting on the counter the moment I walked it. Yes, it was busy. Yes, it was the weekend. But treating customer like thin air? Not sure about you guys, but I personally think that's not acceptable nor professional. The reason they didn't deal with my order quickly? I do not know, maybe because it's the previous order they messed up and the customer came back about it or something else. Oh btw, they requested for additional charge when I asked for a bag for my drinks, and the lid popped off and dripped all over my car and car hood when I carefully pull the drink out from my car. If you wanna be treated like thin air, or get charged for the basic need of a paper bag, feel free to go to the San Jose location of Chicha San Chen. read more

Chicha San Chen - Bubble Tea Near Me - San Jose, California

New location in North San Jose. Glad to see this new location. The drinks here are good as normal. We ordered the Mango Osmanthus Oolong Tea and the Classic Milk Tea, and both were great and high-quality, just as we expected. However, the visit was a bit disappointing due to a misleading promotion. The store had banners up advertising their lucky cup sleeve with giveaway, which started on June 8th across all locations. When we visited on July 1, the promotional banner was still there, but the staff informed us that they no longer having the lucky sleeves. It was a surprise to see the advertisement still up when it was no longer available. Love the tea, but hope they manage their promotional signs better. A bit disappointed. read more

Chicha San Chen - Bubble Tea Near Me - San Jose, California

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It was a hot day, and we were craving boba, so we decided to stop by this place. We had noticed it and the yogurt drink shop next door when we were picking up food from Shin's Tofu on a previous visit. After looking at both options, we decided to give this spot a try. When we arrived, there was only one couple ahead of us. Ordering is done through a kiosk, which was easy enough to use. My husband was a little shocked when my brown sugar boba drink came out to over $9! After we placed our order, the place quickly got busy and a line started forming behind us. One thing I liked was the order status screen. It shows all the orders in progress, the estimated wait time, and displays your name when your drink is ready. Unfortunately, my order seemed to take quite a while. I only ordered a brown sugar boba, but it felt like everyone else's drinks were being completed before mine. Meanwhile, my husband's Pineapple Breeze was ready pretty quickly. When my drink was finally called, it was still a little warm, so I had to swirl the cup around to help the ice cool it down. Thankfully, the first sip made up for some of the wait. The boba was excellent--soft, chewy, and with that perfect bounce that every boba lover looks for. They also have a rewards game where you pull a tab on the drink sleeve to reveal an animal. Depending on which animals you collect, you can earn discounts on future drinks. It sounds fun, but most rewards require collecting multiple different animals, and you have to save the sleeves. Since we probably won't be visiting frequently, it seems a bit difficult to actually redeem anything. My biggest hesitation is the value. While the drink was tasty and the boba was top-notch, the size was noticeably smaller than what we get at some of our favorite boba spots, especially considering the price. Overall, it was a good drink with excellent boba, but between the higher price point and smaller size, it's probably not a place we'll visit often. I may stop by again if I need a quick boba fix, but it likely won't become a regular boba destination for us. read more

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Wow, we have a newly opened up Chicha San Chen in the Pacific Rim Plaza II! It takes over where Gong Cha used to be. The parking is ok, though crazy during lunch hours. The interior is small and has only a couple of benches to sit on. Two kiosks and/or cashier to order from. The service is super friendly and helpful! They are efficient in churning out the drink orders. Dong Ding Oolong Milk Tea (Cream) and added konjac coconut jelly. The size was a bit small for their price. But, I'll be back to try some of their other drinks. Come suppprt your local business. read more

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My go-to order is always the Dong Ding Oolong Milk Tea with boba. Choosing their "perfect" sugar level is spot-on since it's never overly sweet and feels more like a balanced 50%. The boba is a MUST; it's always perfectly chewy! I also love that they often offer tea samples so you can try new flavors while you wait. But can someone please tell me why a small cup of milk tea is nearly $10?! It's good, but I really wish the portion size was a bit larger for that price! read more

Chicha San Chen - Dong Ding Oolong Milk Tea (Cream) with boba - Bubble Tea Near Me - San Jose, California

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i placed my order on snackpass and it was done pretty quickly! i ordered dong ding oolong tea with cream (and boba) and was unfortunately not a fan. it was almost there but had a really funky aftertaste to me. maybe i wasn't a fan of the tea notes and should've asked to sample, but i honestly don't think i've ever disliked an oolong milk tea before! maybe it's the cream and i should've just ordered with milk???? i don't know lol their pearls are also huge and just taste kind of standard. as someone who usually gets drinks at 25-50% sweet at places like i-tea or sunright, their "perfect" is fine. it's not super sweet though and i would probably appreciate more options than just perfect or light. would maybe revisit and get something else just to see, since i have heard a lot of people say it's good lol read more

Chicha San Chen - Bubble Tea Near Me - San Jose, California

Didn't care for the drinks we got as it was too sweet even though we had ask for minimal sweetness. I did enjoy the sample tea they were handing out we bought a box of it for home. read more

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Been a loyal customer and heard a new location was open nearby so i decided to check it out. Ordered my usual which was Honey Osmanthus Latte w boba, light sweetness. Tasted as amazing as always. I had to compliment the cleanliness of the space and the decor, very Chi Cha SanChen. Compliments to the staffs for holding it down that day, as I can see the orders flooding in yet they still have my order made in a timely manner. Reading other negative reviews is such a heartbreak since I had such a good experience while the store was at peak time rush. So give them a visit when you're in the area read more

This location is the latest in the chain to open a few weeks ago. There wasn't really a line upon arrival and we ordered online via Snackpass for pickup. This location doesn't have any table seating. There's a few small benches, but sitting somewhat blocks off the walkway for other visitors. Staff was friendly and helpful. Service was also very quick. Lemon Condensed Milk is my usual go to for ChiChaSanChen. My drink felt heavy on the ice even though I asked for less. In terms of value, $8.15 is steep for a 16oz cup. Regardless, I'll be back for this specific drink since I can't get it at any other milk tea chain. I don't frequent Chichasanchen as much as other spots due to pricing and wait times, but sometimes I do crave their lemon condensed milk drinks! read more

Chicha San Chen - Lemon Condensed Milk - Bubble Tea Near Me - San Jose, California

This new location is small in a lot with somewhat difficult parking but is quick and not as much of a wait as Cupertino. The drinks here are just as good! My favorite is the Lemon creamy tart and the mango osmanthus. So glad there's another location now! read more

Happy Grand Opening San Jose! The place has great parking, so I didn't have to worry about not getting my drinks. My go-to is always the Mango ostmanthus (please always have it in the menu). And to top it off - thanks for giving me a pin for my collection read more

Chicha San Chen - grand opening pin - Bubble Tea Near Me - San Jose, California

So glad there's a new and closer location to me! I always dreaded having to drive to Cupertino for it. It's in the same plaza as Dough Zone, right next to Shin's Tofu. Since it's in a plaza, you'll manage to find parking. Stopped by a little after 1pm on a Saturday, it wasn't busy. Clean & well lit space - they have two benches inside for anyone waiting. To order, there are two kiosks & the worker at the cashier. Convenient, but I can see the place getting crowded when it is super busy. I like that they have the screen to keep you updated on the status of your order. My order was ready before the estimated time listed. Got the Honey Osmanthus Oolong Tea & Bubble Milk Tea (both light sweetness). 10/10 satisfied! Quality tea & flavor. They use non-dairy creamer. Really good boba consistency - nice chew. I appreciate the way they package the drink with the sleeve, rope, & side sticker. Boba drinks can be so expensive nowadays - this is more on the pricey side but you're truly paying for the quality. While waiting for my drink, I saw that they were giving out a free pin this weekend (25th & 26th) if you order two drinks & follow them on IG. There were two options, really like the one I chose! They offer samples. The sample was the black tea + creamer. They have a sample & water station at the front by the cashier - easy & convenient for you to grab on your own. The worker would also walk up to customers to offer it. Overall, great first experience at the new location. Will definitely be back! read more

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My sisters and I were wanting a nice refreshing drink before our drive back home. I ordered the classic fruit tea at regular sweetness and it was fairly sweet, I probably should have requested for less sweet, but the flavors were really good. Overall, cute little shop and I liked how each cup came with a sleeve with a little rope/handle. I'll be back if I'm ever in the area. read more

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New location! I love Chicha San Chen so much. I came here to get a drink for me and my boyfriend and we both liked ours a lot. It's just as good as the others I've been to, and I'm so happy there is a closer location to me now :) The interior is beautiful! It's a bit of a smaller shop compared to other locations but still very nice and with good service. The person who handed me my drink was super friendly even in the short interaction we had, actually it kind of made my day. If I remembered his name I would put it. Anyways kudos to the staff. read more

Drinks were good and got my usual passion fruit green tea and mango osmanthus oolong. Yes I got 2 drinks. First time coming to this location and wow it's definitely the smallest of the locations I've been so far. Came here in the middle of the afternoon and while it was super busy there were about maybe 9 people in here at the kiosks. Assuming it gets much busier at night or on weekends. But it's a decent spot as the next closest location is in Fremont or Cupertino. As far as ambience it was alright, just not a whole lot of room to wait or stand. read more

Oolong tea with less sugar and boba is perfect. Very authentic and flavorful. Cute place with easy tablet ordering! read more

Chicha San Chen - Oolong - Bubble Tea Near Me - San Jose, California

I wanted to bash this place, but it's pretty darn good. I have ordered a few times online for pickup and it's always there on time. Good service. Good tea. A little pricey but I have no idea what's considered expensive anymore. Parking can be a challenge if you go on a weekend. read more

Just opened! Pricey for the drink but we got a Oolong with taro, the taro paste was minuscule which I was disappointed by but it was a decent pick me up. read more

Chicha San Chen - Bubble Tea Near Me - San Jose, California

Yummy oolong milk tea. Surprisingly lines aren't that long for the opening. I enjoyed my tea and boba and got it with light sweet and light ice. I think they may have added too much boba, I think it would be nice to have a light boba option. Otherwise , super excited to have a chicha in San Jose without having to drive to Cupertino. This replaces the previous gong cha location read more

Chicha San Chen - Osmanthus oolong milk tea - Bubble Tea Near Me - San Jose, California

I've never been here before and came here because I saw it somewhere, probably on insta. I was very surprised by the prices ($9 for a boba milk tea) so I decided to get no boba. I got the Green Tea with Milk and it's more different than other milk teas I've had. The price was more higher than I expected but it was good at the end of the day. read more

Chicha San Chen - Bubble Tea Near Me - San Jose, California

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Chicha San Chen is one of my favorite boba chains! I'm glad it's here now so there's another option to get the Chicha fix than Cupertino. The black tea mousse was and the pineapple tart drink were both delicious. The service was fast, much faster than Cupertino - granted they were much less crowded than Cupertino but that's still a pro to me. It's not the biggest space inside the store but that's okay, it feels friendly and inviting and has delicious tea read more

Chicha San Chen - Outside - Bubble Tea Near Me - San Jose, California

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First time at the new Chicha San Chen location in North SJ during their soft opening. Staff were friendly and greeted us as we walked in. I ordered a plain Cassia Black tea which was ready within 15 minutes, and thought that the flavor and quality both seem consistent with that of their Cupertino location. Prices seem to have gone up a bit since the last time I visited in 2025, but at least the quality is similar between locations. read more

Chicha San Chen - Cassia Black Tea - Bubble Tea Near Me - San Jose, California

I ordered taro drinks, one with tea and one without. It's easy for me to order ahead through the apps. Both drinks were really sweet to me, especially since I ordered no sugar. The taro paste and taro balls they made were too sweet. I remembered the drinks made in Cupertino were so much better for the same drinks I ordered before. I definitely won't come back to this location. We're disappointed. read more

Chicha San Chen - Bubble Tea Near Me - San Jose, California

With so many milk tea places competing against each other in the Bay Area, Chicha somehow manages to stand out despite it being a franchise. Actually, if you're a freak about franchises, Chicha might be one of the best ones? I am certainly not a freak since I've often found chain milk tea places to be underwhelming, but Chicha surprised me. The ambience in here is honestly really cozy. Even though there's no tables for you to sit and catch up with a friend, the modern and chique interior makes waiting for your drinks a nice experience. They also sell some of their tea powder by the front. The service is also really friendly. They offer samples and can suggest you drinks based on what you think what you might like. Samples, in a milk tea place? Kind of unheard of to me, since I usually have to pay the actual drink fee itself to figure out what I like in a menu. But the real contender that Chicha delivers on is its flavorful drinks. You can definitely taste the tea-- none of that artificial flavoring, watering down or it being too milky. The drink also comes with fresh, piping hot boba, which is always a plus to me! The prices are unfortunately a bit steep; but with the authenticity of the flavors, I guess you're getting what you pay for. Plus there's samples, so you can come in buying a drink you know you'd like. I got the Dong Ding Oolong Milk Tea, which has cemented itself as probably one of my favorite oolong milk teas around the area? It has a strong but refreshing, earthy aroma and the foam at the top is a nice touch. The place does boast about its oolong a fair bit, and I can definitely see how it won an award. Looking forward to coming here again and trying out the other drinks! read more

Chicha San Chen - Dong Ding Oolong Milk Tea - Bubble Tea Near Me - San Jose, California

4.18.26 I walked in an ordered on the kiosk. Also used the clean bathroom wasn't greeted or anything that's ok. But they did great other people. I asked the girl who then asked Rui , who had to ask a manager only to find out that they don't give out the sticker sheets. *Fyi... Maybe it changed now. But at Cupertino location I got a few sticker sheets before and the last time at Cupertino location they gave me 1. Couldn't give me two so it sounded like one per person on the full sticker sheet over there. Pro- two order kiosks , wait wasn't bad and there's a screen that shows u the status of your drink. One girl took a tray of the free samples and offered to the non Chinese speaking couple at the kiosk. It would have been nice if they just went down the line and asked other customers who were already waiting for the drink if they wanted some too... Idk that's what I would have done. Not just be nice to the people who haven't paid yet. I do like my drink tho. 4 stars for drink and overall clean bathroom and ordering ease, two kiosks. 2 stars for friendliness. 1 star for the not super generous vibe that they don't give out the stickers sheet (basically they peel off one of the stickers to stick on to hold the cap to the cup). But Cupertino has remade my drink for free before so I'm on the fence. Mabye the policy is just not to give out the stickers anymore, but why... read more

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This location of Chicha San Chen is located in Pacific Rim Plaza. Parking is a bit hectic on weeknights and weekends, but if you park at the far end of the lot, it is not too bad. This is a smaller location compared to their other ones. Also, not much service either, especially compared to Berkeley and Fremont. I ordered my usual - a green tea with milk and boba at what they call perfect sweetness and less ice. Drink was not that sweet and it tasted a bit watered down. I had this drink so many times at Berkeley and Fremont, and it tasted different. read more

Chicha San Chen continues to live up to the hype. The tea flavor is incredibly fresh and aromatic, with a smooth, clean finish that really lets the quality of the tea shine. Every drink tastes thoughtfully crafted rather than overly sweet. If you're a tea lover, this is the kind of place that reminds you why premium tea is worth it. Definitely a go-to spot whenever I'm craving a refreshing and high-quality boba drink. read more

This Chicha San Chen location is a grab and go spot which I appreciate. They also had online ordering at their grand opening, which I loved. Drinks are consistent with their other locations and I'll be back whenever the craving hits! read more

Compared to my last visit to their Cupertino location (probably 6 months ago?), my order at this location is horible, and for $10 a cup of milk tea? I ordered Ding Dong Oolong Tea but there was barely any taste of tea, it tasted so creamy just mike I was drinking a cup of heavy cream. Definitely something needs to be reviewed carefully at this new location. read more

Pleasantly surprised to see that there's a Chicha location now in San Jose. This location is a lot smaller than the Cupertino one, with very minimal seating. It's more of a get your drink and leave place vs a hangout and linger spot. I ordered the ding dong milk tea with taro balls and found that the quality of my drink was on par with their Cupertino location. The tea flavor was there and the taro balls were chewy and not under or overcooked. Parking is plentiful in this plaza, and the times that I've gone on a weekday around dinner time weren't busy at all compared to their Cupertino location. I'll be back in the future! read more

I really wanted to like this place, but it was so disappointing. : ( I placed my order regularly through one of the staff/cashiers and ordered a "Jasmine Milk Tea" with Boba with "Perfect Sweetness" and "Regular Ice". I received the wrong item, and instead, got an iced Jasmine Tea with Boba (no milk) with barely any ice. When I politely let one of the staff know I received the wrong item and ordered the Jasmine Milk Tea, she alerted the cashier who originally took my order, and the girl looked at me visibly annoyed and said "you ordered a plain Jasmine tea" and I said, "no, I ordered a Jasmine Milk Tea." She then gave me the infamous Gen Z stare (the one where they short-circuit and just stare at you when dealt with even the smallest conflict) then said, "Um...we can remake it...." then she went back to two other employees to discuss. She then looked in my direction again still visibly annoyed and went about remaking my drink (how uncomfortable). Did something so small, a simple error on your part, require a discussion? Shortly before they handed me the drink I actually ordered, the staff said, "the remade drink is extra." I'm like, "I think I was already charged over $7?" "It's extra for the cream". Then I'm like "uh...ok." Well, I didn't want my remade drink to be held hostage behind the counter, so to have it released, I was rung up for an extra $1.50 or so, so the total for a basic Jasmine Milk Tea with Boba is nearly $9 for a one-size, small cup. Sure..."each cup is hand brewed" for "quality", as the store advertises, but it was nowhere near the quality I received. I wouldn't mind the price if the drink and service was actually good, but two out of the three staff I interacted with were rude, handled correcting a simple order inefficiently, and for the wait, the drink was just awful. The Jasmine Milk tea lacked flavor and was super watered down (as many folks already pointed out in other reviews), only had a couple pieces of ice floating on the top, and the "perfect" sweetness was non-existent. It reminded me of a boba drink after all of the ice has melted and was just left sitting in a car or something. : / Definitely will not be coming back here, even if a refund was offered. I almost forgot to mention that while waiting for my drink, I asked one of the staff about the tea packets they had on sale. My question was, "Is that just plain tea you have to brew? Does it come with cream, or do you have to add milk?" She then stared at me, asked another employee, and they both looked at me and said "we use our own special cream, sorry." And I was like, "no, the tea packets that you sell (I point to the ones on the shelf) how much milk would you recommend when brewing that at home for a milk tea?" Then they just stare at me again with no answer, and I'm like "Nevermind.." because I already wasted so much time and just wanted to get out of there. Sad that this will be my only visit at this store. Perhaps the other San Chen's aren't as bad as this one. : ( The whole experience at this store was just off-putting and weird. To the owner: Some of your staff would really benefit from additional customer service training, basic retail conflict management, and knowledge/familiarity about the products that you sell... read more

I DoorDash or come by every other day' staff is so friendly and the drinks are amazing! Jessica really helped me out today, thank you Jessica! read more

Quality tea and boba. Although the location is much smaller than the Cupertino one but the quality did not change. I appreciate how it's much closer to my house so I don't have to travel so far for quality boba. read more

Chicha San Chen - Bubble Tea Near Me - San Jose, California

Came on the first day of their soft opening. Store is much smaller than the Cupertino location with no seating. With 2 self order kiosk and a register with an employee, the line does move pretty fast. Menu is the same and the employees were nice and friendly! read more

I was really excited for this location because I usually go to the Cupertino one, so I was happy when this location opened. Unfortunately, I was really disappointed today. I ordered the Creamy Mango Tart, but it tasted nothing like mango. Even the color looked completely different from the picture. For $9.15 before tax, I expected the drink to have a better flavor, but it was extremely bland and tasted more like cream cheese mixed with tea no sweetener and no fruity mango flavor at all . Wait 10 minutes for nothing:)) heytea better at this point if you tryna spend the same amount read more

Chicha San Chen - Creamy mango tart - Bubble Tea Near Me - San Jose, California

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My little sister got me the mango osmanthus oolong tea with boba because I asked her to surprised me and I finally understand the hype. It not too sweet and the boba itself is bouncy chewy, and soft with also a hint of sweetness. Perfect drink! Would I come here? Only if I'm in the neighborhood. Is it worth the price? I think so. I technically inhale the drink. Haha. Yet I'm not a huge boba fan. So that says a lot of volume for this particular store. I wasn't there in person. I got it handed to me when she got home. Home delivery service! read more

I am a big fan of Chicha San Chen and was so excited to see they opened one closer to me since I would have to drive all the way to Fremont or Cupertino. This location is very small but they have a couple kiosks and cashier to order. You can also order online which is a great option since there is no indoor seating. I got the osmanthus oolong tea with cream and boba. I love the flavor of the tea and the cream compliments it really well, making the sweetness just right. Their boba is really tasty too, but I think their boba-to-tea ratio is off. I always find myself with too much boba at the end. I'd rate this drink 4.5/5 I also got the creamy mango tart and it was so good. The mango flavor is just right, being sweet and sour and balanced by the cream. You can still taste the tea flavor as well. This drink is a 5/5 for me but I would suggest getting less sweet. read more

Drinks and service are top notch. They make the best taro drink and its worth trying out. I wish their cup size was bigger.