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    Chicha San Chen

    4.3 (1.5k reviews)
    Closed • 11:30 am - 9:30 pm
    Updated 2 months ago

    About Chicha San Chen

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    Dong Ding Oolong Milk Tea (Cream) 凍頂烏龍奶茶
    Kiely B.

    Stopped by to grab my usual Dong Ding Oolong Milk Tea, and this place continues to be one of my favorite spots for milk tea! I really enjoy the oolong flavor and how it isn't completely overpowered by the milk. The drink itself was delicious, but I did notice that the boba was a bit chewier than usual today. I personally prefer my boba on the softer side, so I wish it had been cooked just a little longer. It wasn't a huge deal, though, and I still enjoyed my drink! As for the service, ordering was pretty straightforward through their self-service kiosk. I also noticed that the staff were very attentive when preparing the drinks, which I appreciated. Everything went smoothly, and the overall atmosphere was nice and casual. Despite the boba being a little chewier than I would have liked, I still love this place and will definitely continue coming back! Hopefully, the boba will be a little softer on my next visit.

    Joshua S.

    Pretty good drinks, I like that they are not super sweet. This might be the one and only place (that I've been to so far) where I recommend getting full ("perfect") sweetness for milk tea. I just came for the LE SSERAFIM free stuff before the concert at the SAP center for the PUREFLOW tour. Service is great! I need to try full sweetness next time because less sweet wasn't enough! Meanwhile at other places 25%, 30%, or 50% can be too sweet lol

    Bubble milk tea
    Olivia G.

    Best tea ever. Hope they come here to Sacramento. We need more quality tea shops. Service was good, the self service kiosks was great.

    Green Tea with Passion Fruit
    Nhi T.

    I ordered on the kiosk, which was easy to do. You enter your phone number and it will text you when your drink is ready. I had a passion fruit green tea here. Both the tea and the passion fruit flavor was not too overwhelming, which I liked. I also liked that the drinks come with a string attached, which is such a great idea for carrying your drink around! The store itself was clean and there was an area where it seemed like they would hold events for tea tasting.

    Green Tea with Cream
    Monique S.

    A coworker had told me about Chicha San Chen and how she loves the flavor of the tea. She had picked up an order and brought it in for us. I've loved it ever since. This is I think my 6th time visiting Chicha San Chen and it will not be my last. This one located in Cupertino is my favorite location. It is so cute inside and they have so many different spots to chill out and drink some tea. If you are looking for a really good tea spot, I suggest stopping by this one in Cupertino.

    Boba tea
    Aparna K.

    First time trying Chicha San Chen, and I honestly think I'm hooked for life . I didn't know what to expect, but the tea was SO good! You can actually taste the tea instead of it being overly sweet, which I really appreciate. Their tea blends have such unique, delicious flavors, and the boba was one of my favorite parts so light, soft, and delicious. I also loved how cute the store is, and even the packaging feels thoughtfully designed. The service was great too, which made the whole experience even better.Definitely a place I'll be coming back to. If you're planning to visit, I'd suggest avoiding the rush hours since it can get pretty busy. But honestly, it's worth the wait!

    Krajicek K.

    Excellent tea! It worthes the wait and price. Long line but one can order online first to reduce wait time. Nice decoration and explanation on its tea origin.

    Dong Ding Oolong Milk Tea
    Isabella W.

    My go-to drink order is the Dong Ding Oolong Milk Tea, usually with reduced sweetness. What's so unique about Chicha is that they have a teaspresso machine that actually brews the tea as customers order their drinks, so the tea is fresh and you can taste the quality in your drink. Going on a weekday, there's no line, but on the weekends it's pretty crowded. There's a lot of seats to hang out with friends. One wall is beautifully decorated with dried tea leaves and various colored ceramic tea cups. In the back is the tea tasting station where an employee can explain the different roasts of tea leaves that we can try, and they brew the tea right in front of you. They weigh the leaves with a scale, use a kettle with the precise temperature to boil the water and prepare your tea very professionally. They also sell tea bags with different tea types, which I bought the variety pack for my dad since he's a huge fan of tea.

    Evelyn S.

    We did our Wish Ceremony with Vanessa today and it was such an amazing time! She's so kind, sweet, and knowledgeable about all the teas (even non CCSC teas!). She made everything such a pleasant experience bc she's so patient! The teas ofc are delicious! The ceremony comes with 2 drinks off the menu as well and a beautiful jar to hold your tea of choice!

    Christopher C.

    Highest quality Tea around. We did a free hot tea tasting with Nic. He did an awesome job explaining the process and was very welcoming!

    Free tea tasting
    Han-Nha T.

    Osmanthus - lighter roast. Dong Ding - darker roast. Most boba places use a darker roast, so if you're not used to lighter roasts it can feel sour. Cute ambiance and I liked the mousse top for the stronger tea. Wait time was accurate to their estimates. It is better quality tea than many shops, but it was also $1 more and their menu is more limited.

    Jenny K.

    This is our favorite boba place (and we've gotten a lot of boba!) but it is quite pricey for how much drink you get. Our favorites to get are mango green tea w/ lychee jelly + bubble volcano. The service is relatively fast for how many orders they get and you can order online in advance. There's some seating inside but no Wifi - it's more of a grab-and-go place.

    Efficient Wait System

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    18 days ago

    Nic was really nice and professional introducing the lishan tea. It was a fun tea tasting experience!

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    2 months ago

    Had a very good tea tasting experience and the passion fruit tea is really good and the ambiance is aesthetically pleasing.

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    4 days ago

    Nick helped us out with tea tasting. It was very well paced and not rushed at all. Had a great time

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    24 days ago

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    Page 1 of 38

    Chicha San Chen Reviews in Other Languages

    Ask the Community - Chicha San Chen

    For your milk tea, do you use real milk or milk alternative?

    For our Cream, Mousse, and Fresh organic milk beverages, they do contain dairy! If you are looking for a non-dairy alternative, oat milk will be the best option to enjoy your Chicha Beverage! :)

    What kind of sugar did they use? Regular cane sugar or high fructose corn syrup?

    I think they use fructose syrup.

    What's their slow time now?

    I think you'll have a better shot during weekdays when it first opens or after 2 pm. Weekday late at night is also an option.

    Has the horde of people died down yet or do I still need to wait 5 hours?

    I went again last Friday night right before close and it's still about an hour wait after ordering, and about 20 minutes to actually order.

    What are the hours for Thanksgiving Thursday 11/23 and Friday 11/24?

    12-6pm. They are not closed on Thanksgiving.

    How to sign up for tea tasting?

    You can go up and ask the workers to see when the next available tasting is. They will then give you a card to come back at that time

    Don’t See Your Question? Ask Away!

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    Izumi Matcha - Matcha soft serve

    Izumi Matcha

    4.3(850 reviews)
    0.9 mi•Rancho Rinconada
    •$

    Izumi has been my favorite matcha spot for a while! I've been coming here since it opened. This is…read morea to-go tea shop, so there's no seating inside. You order at a kiosk and wait for your name to be called, then pick up your drinks at the counter. There are some benches outside in this plaza, so if you want to sit, you can. Their matcha is exceptional, and although the line can get very long, they are so efficient that your drinks are ready in no time. I'd say the longest part of the process is waiting for someone to place their order at the kiosk. As a vegan, I stick to the fruit teas like Strawberry Yuzu Matcha Tea, Red Dragon Refresher, Lychee Matcha Tea, and Yuzu Matcha Tea. However, prior to becoming vegan 3-ish years ago, I did try the Crème Brûlée Matcha and Okinawa Hojicha Latte. Each drink is delicious in its own way, and I love that the matcha shines regardless of the flavor you choose. During my recent visit, I had the Strawberry Yuzu Matcha. The screen suggested keeping it as is instead of choosing "less sweet," so I stuck with the original. I liked it, but next time I'll definitely go with less sweet. It wasn't a sugar bomb, but it was a bit sweeter than I prefer.

    Ordered strawberry matcha latte. No matcha flavor at all. Pretty disappointing since this place…read morespecializes in matcha .... It tasted like water with a splash of milk and strawberry. They gave a lot of ice. More than half the cup was ice. Expensive for green colored ice water lol. Better quality and value out there.

    Photos
    Izumi Matcha - Drinks menu and wares for sale (along with line for the ordering kiosk)

    Drinks menu and wares for sale (along with line for the ordering kiosk)

    Izumi Matcha - Me after eating matcha ice cream

    Me after eating matcha ice cream

    Izumi Matcha - Crème brûlée Matcha is so good.

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    Ten Ren Tea - Roasted oolong

    Ten Ren Tea

    4.2(1.1k reviews)
    1.4 mi
    •$

    This is a Taiwanese brand tea shop and I think they have the best tea in town . On tips of tea bags…read morein nice boxes , they also sell loose tea left in large cans ( air tight to keep the freshness of the tea leaves) for gifts or home use . My favorite are their 鐵觀音Ti Kuan Yin tea ( Aka Iron Goddress of Mercy ) . It is a light brown lightly curled leaf . When brewed , it produces light-red color , sweet mellow taste , and refreshing aroma . The loose tea leaf quality is better than the one in small tea bags . Ti Kuan Yin Tea was sold for 22 for 300 gram . Their Oolong tea and Jasmine tea are very popular too . Another diadem of the store sells made to go boba tea . I like their ice black Oolong milk tea , Jasmine ice tea . The staffs are very polite and friendly. They pay attention to give me the less sugar and less ice version as he I placed the orders . The line for boba teas cold be quite long . It is advised to order on line in advance . Then go pick up . Free parking near by . It got busy on the weekends and you may need to park farther away then walk a short distance there . This is one of the tea shop I go to on a regular basis . They have many branches at different locations. I have include a photo for the locations .

    I finally went back to Ten Ren after many years and it's still consistently good like I remember…read more I think Ten Ren arguably has one of the best boba out of all the milk tea shops in the area. it's always soft and chewy no matter when you go I ordered their white peach green tea -- I made the mistake of getting 100% sweetness (I think 75% would've been perfect) but it was still really good Service was fast as well, but the downside is there isn't any seating inside. But I definitely will be back soon to try their oolong next time

    Photos
    Ten Ren Tea - Roasted Oolong Milk Tea | IG: xstina.eats

    Roasted Oolong Milk Tea | IG: xstina.eats

    Ten Ren Tea - TenRen - inside

    TenRen - inside

    Ten Ren Tea - Friends are forever...

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    Tea Top - Wintermelon alpine green tea. Instagram: TianTianEats

    Tea Top

    4.2(606 reviews)
    1.5 mi•Joaquin Miller, West San Jose
    •$

    I love coming to TeaTop! I've been going here since 2015 and I'm so glad it's still in the area. My…read morego to drink (which has never changed) is the Passion Green Tea Medley (with Boba and Lychee Jelly). Their boba is the perfect chew and has never been bad once. This drink is perfect for any weather but especially a hot summer day. Easy to order from here and there is a kiosk inside. Lots of parking and lots of indoor seating. Right now, they are doing a Buy 2 Get 1 Free for their anniversary EVERY WEDNESDAY! We have been using their stamp card since going here but I believe you can collect points in other ways now. Hope to see this TeaTop stay!

    I usually really like this boba place and have had good experiences here, which is why today's…read moreinteraction was disappointing. I ordered three drinks through the self-order screen like I normally do. There were banners displayed in the store advertising a "Buy 2, Get 1 Free" promotion, but when I placed my order, the promotion didn't apply on the screen. Since the cashier was busy, I went ahead and paid, assuming they could help correct it afterward. Once I mentioned that I had purchased three drinks but didn't receive the advertised free drink, the cashier said she would check with who appeared to be the owner/manager. She asked, and the response was immediately no. The cashier then came back and simply told us, "Unfortunately, it's not possible." What bothered me wasn't even the price of the drink--it was the way the situation was handled. If a promotion is being prominently advertised inside the store, customers shouldn't be expected to know that it won't automatically apply when ordering through the store's own self-service screen. I had clearly purchased more than the two drinks required for the promotion, and there was no attempt to explain what went wrong or offer any kind of solution. I like led this place but this experience was disappointing and could have been handled with much better customer service. So disappointed!

    Photos
    Tea Top - Line to order

    Line to order

    Tea Top - Cool and refreshing Mango Slushy, Passion Green Tea Medley & Signature Alpine Green Tea

    Cool and refreshing Mango Slushy, Passion Green Tea Medley & Signature Alpine Green Tea

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    Chicha San Chen - bubbletea - Updated October 2026

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