Just left this store where staff did not greet me or my companion as we entered, made eye contact but did not offer a smile or any type of welcoming expression. After my companion greeted them they still did not respond but greeted the next patron, a white lady. Based on the prior yelp reviews I was very taken aback by this response. Will definitely spend my money with a business that can greet all customers. A very disappointing experience Edit - instead of being disappointed with my honest experience in your store you should be disappointed in your staff and take this opportunity to train and coach them. I'm sure you have cameras, I invite you to review them. May you have the day you deserve. read more

This shop totally wowed me. The variety of teas is incredible, and what surprised me is that they have many teas that aren't even visible on the shelves. For example, I was looking for a jasmine tea and didn't see any jasmine options displayed, so I asked about it, and they told me they have three different types. I asked for the strongest one, and they recommended the Royal Jasmine, and wow, I absolutely loved it. The flavor was intense, so I had to buy a bag to take home. I also love the fact that they sell tea by the cup. If you want to try several teas without committing to a full bag, you can simply buy a cup, which is such a thoughtful option. read more

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This place has some delicious teas and amazing customer service. When I first came in, I purchased a salty caramel black tea. They had a little left of an older formulation that they were phasing out, and the lady behind the counter said it was richer than the new formulation. So, I purchased the older one, and asked for a sample of the newer one. When I tried the older one, it didn't have much flavor. I bet it tasted great when it was new, but since they were phasing it out, due to a change in suppliers, they only had a little left. If you know teas, you know that over time, they can loose their flavor. But when I tasted the sample of the newer formulation, it was delicious! It was salty, and caramelly, and just yum! I reached out via email, asking if they would allow me to exchange the bag I purchased of the older formulation, for a bag of the newer formulation, and offered to pay the difference in cost. The owner of the store responded back that they would be happy to exchange it at no cost. I was floored by her generosity, and thrilled that I would be able to drink one of my new favorite teas! I brought my partner here who also loves tea, and he bought the earl grey, which has a very strong bergamot flavor. Again, delicious! I can't speak highly enough about this place, and intend to keep coming back. My hope is that I can find teas that each of my friends like, and get them hooked on it too! ;) The ambiance of the place is cute and chic. There are a couple stools to sit on by the counter where they make your tea, but mainly this seems to be a buy and take to go shop. Oh! And they have matcha whisk holders for sale. I had been looking for one specifically made in Japan, and they hand some! So, now my whisk will hold its shape! Highly recommend you stop by and check this place out! read more

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Wonderful tea shop! It smells amazing inside! So many choices of loose leaf teas! I ordered one of the specials, a pistachio pumpkin tea latte. Friendly and helpful staff. So many cool tea accessories to look at. I bought a beautiful china mug with "The Kiss" artwork by Klimt on it. I love that painting and this mug also has a lid on it, and a strainer inside for loose leaf tea. Limited seating, only a few tables so it's more of a to-go place but it's only a few blocks from the lake so it's a lovely location. read more

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Cute small place. HUGE tea selection. Staff was super nice and helped me pick the perfect flavor. read more

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For tealovers out there this is your shop in the Chicagoland area. They have just about any tea you can imagine. They also have a good amount of accessories as well. They have select teas you can try in house. The staff are really friendly and knowledgeable as well. This is a great shop to get your tea and other accessories you may need. read more

I want to give a raving review to the staff member who assisted me this Friday in the afternoon whose name I did not get unfortunately. I came in hoping for a recommendation for tea that would help with general upset stomach. I'd been feeling queasy all day and decided that water wasn't going to help anymore. I described my issue and she whipped up a lovely concoction of Spearmint amongst other things . It really helped! Could I have done this myself? Maybe but I appreciate the knowledge of tea properties, the attention and care put into my tea and calming atmosphere of the tea shop. I was told they can hold tea tastings as well so I'm very excited to come back in the future. read more

Chicago Teahouse - Coffee & Tea Near Me - Chicago, Illinois

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Service was attentive, professional, and pleasant. The shop is neat and organized, it made it easy to browse. The chocolate cake tea is excellent, we've not tried the others yet (vanilla cinnamon I think, and Marzipan). The shop felt a little sterile, but it could be that we had just left another tea shop with a different vibe. I'd recommend giving it a try. read more

Amazing and large tea selection. Staff is knowledgeable about all of the tea. Stopped by to pick up a bag of seasonal tea. The name has changed since, I was here a few years ago. I am told they are the same owners and the name change was just rebranding. Last time I was here I picked up the Chicago Mix Tea, now I am told that it is the Windy City Mix. They sell tea to brew at home and they also brew tea on site for you to enjoy there or to go. read more

Chicago Teahouse - Tea goodies - Coffee & Tea Near Me - Chicago, Illinois

Such a cute and cozy spot . Staff is friendly and helpful . Tea is delicious and they have amazing chocolates and caramels .

Came here for a yelp event and im super happy i attended. Great experience and customer service. The staff are super friendly and knowledgeable about tea and really help you find your drink. I got the pu-erh pistachio with honey. The storefront is cute and slightly tucked away so keep a look out! read more

Chicago Teahouse - Coffee & Tea Near Me - Chicago, Illinois

I came here on a Thursday afternoon and it was pretty empty except for 2 workers. I've been wanting to come here since I heard about them at the Christkindlmarket a few years ago. I love the ambiance inside because it's such a chill vibe. I love the smell of the different kind of teas they have on display and behind the counter. The lady told me they ONLY have over 200 kind of teas for me to choose from. I got the grape tea as part of the Yelp Event and it was so sweet of Yelp to also include a little jar of honey as well. The grape tea was perfect for the chilly weather in Chicago and I was feeling something fruity that day. I also bought a small pack of Irish tea for my in laws because they're tea lovers. I cannot wait to come back here whenever I am in the area to try out more teas! The workers here are super nice and helpful when you're indecisive of what kind of tea you want. They offer amazing recommendations depending on your mood or the seasonality we're in! read more

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Online shows differing information. 1 listing says the tea is in stock if purchased in the tin. Another link shows it out of stock. I call to confirm and the entity answering the call seemed to have been having "issues" saying if online shows it's out then it's out. Click. Won't wish anything but the best of luck to your future, honey... read more

Chicago Teahouse - Out of Stock means Out of Stock. Or does it? - Coffee & Tea Near Me - Chicago, Illinois

Marvelous teashop, amazing tea, very professional service.... but outrageous prices...

Love Chicago Teahouse! The pistachio pumpkin tea with cream was delicious. I purchased chocolate cake tea leaves that I can't wait to try. Note- there's no indoor seating. read more

Chicago Teahouse - Tea - Coffee & Tea Near Me - Chicago, Illinois

Service was very friendly and helpful answered all my questions! The pistachio seasonal tea was perfect! I bought the Maple Magic and was offered a free sample so I picked dandelion root! I can not wait to sit and share this seasonal tea. I'll be back to try the next seasons offerings! The only thing that there was only 3 seats but we made it work and they even bright out an extra stool. Quaint spot! read more

Chicago Teahouse - Pistachio seasonal tea - Coffee & Tea Near Me - Chicago, Illinois

Very good selection of excellent quality teas. I'm a tea nerd and have taken a number of tea classes. In my experience, the best way to judge a tea seller's quality is by their selection and quality of unflavored teas. The second flush Assam I got here was really delicious. Their flavored teas smelled good, too. read more

Moments ago I entered this shop excited to purchase both tea to consume and to take home. Upon entry I was not greeted by the two workers. They looked up at me made eye contact and just leered. My companion spoke to the workers and neither of them greeted him back. Another patron, who was white walked into the store and was promptly greeted. While an unfortunate experience I guess it's indicative of the times we live in. If you're a person of color save you time and your money and shop at a place who at least have the decency to greet any potential customer who enters their doors. read more

Lovely place! Eden was very helpful with explanations of the teas and accommodating letting us take a whiff, haha. So far out of the items we purchased I've tried the Royal Samovar (robust black) and the Winter Jam (dried fruit/spice) and they've been delicious. Excited to try the East Frisian, whose tea tradition I haven't seen for sale anywhere else. Also picked up Gunpowder Temple of Heaven and Pu-erh Pistachio - I don't typically go for flavored teas, but the aroma of this one blew me away. They also gave us samples upon request - of Nepal Ilam and even of award-winning gyokuro. I will definitely be back to restock. Fully recommend this place. (They also seemed to have a decent selection of teawares, but we were not in the market for that.) read more

Wonderful tea shop with a great variety! They are on the pricey side. It would be great if they sold 2oz portions or tester teas versus having to purchase a larger amount at a time. Wonderful staff as well read more

This is a well stocked and darling little tea house. My sister and I love herbal teas. The staff was friendly and helpful. The Mango Rosemary and Strawberry Moringa are delicious! When we're in town we will happily shop here. read more

The person helping with my order was so nice here. The variety of teas makes me want to go back immediately. I was definitely impressed with my order. read more

Great small shop with great staff and sooo many teas to choose from. Overall, a great experience.

My fiancée and I came in by chance to see what types of tea the guys had. I really like the atmosphere, very tasty tea and amazing staff! We couldn't leave without taking a cup of tea. read more

Chicago Teahouse - a hand holding a cup of coffee - Coffee & Tea Near Me - Chicago, Illinois

I LOVE this place!!! Every time I visit Chicago I have to stop here. Customer service has ALWAYS been amazing. This last visit Simone assisted me and she was finamanal. Their Almond Milk tea (its now called something else) is my FAVORITE!!! read more