Quick and str8 forward. They had the firearm I wanted when no one else in Hampton roads didn't. AND…read moreit was priced right! For you fellow Vets They offer military discount. I don't think anyone else in the area offers this. Surprising for a military town.

Great selection of guns owner was very rude and confrontational wasn't welcoming.The prices was…read more regular no really no discounts better prices around the city

Always a positive experience. I have been shopping here since I turned 21 more than 20 years ago. I…read morelearned how to shoot here, and I took the course for my concealed carry at this location. I am always treated with respect, and I always receive genuine help and advice when needed.

GREAT RANGE!! My Son and I went in late Nov / early Dec 2025 to try out their range for the first…read moretime and I was more than satisfied with their service / range procedures. Range fee was very affordable and they have a huge selection of rental weapons as well. Overall, we had a great time at this place! Thanks much for an amazing time! Cheers, Ben

Great service, very knowledgeable staff. Just an over all great experience.They have a large…read morevariety of handguns to choose from.

Good shotgun ar combo for under $600. The guys in there were very friendly and helpful!read more

As a firearms instructor, I see a lot of new students. I can confidently recommend them to Chesbay…read moreArms. I have known the owners since they moved into the Cedar Road location and have had nothing but a positive experience from this family run business. Great deals and great advice. It is a place where a handshake still means something. You won't be disappointed. Stop in and say hello!

The family who runs it is very knowledgeable, kind and down to earth. We like seeing their…read moreselection and they will buy items as well. They also have great prices!

CUSTOMERS BEWARE!! ! These sales and shop guys are really slick. I happened to not be anywhere in…read morethe neighborhood when i intentionally entered the shop, and everyone of those employees in there answered all my questions promptly and professionally ,and did nothing to prevent me from dropping a bunch of money on things I may or not have needed.. I have never been able to get out of there without them taking my money for whatever reason(s). Be careful!- all of those guys are slick. If you're looking for a particular part for a particular "platform", usually don't have it. THEY HAVE MANY OF THEM- and usually from different manufacturers. If they happen to not have specific parts, they can probably get it. There have been times when I would drop things off to have one of many of the services they do, and they would have it completed before my next payday. What an inconvenience in funding that has been for me. My only other complaint is their services, Ive used, are done professionally and leave no room for complaints. ALL Complaints aside- my hat's off to THE TACTICOOL TEAM. I've been very pleased with the sales and service. Thank You

BUYER BEWARE! Employees are okay. Owner is not. I attempted to make a purchase and apply a small…read morestore credit, in my name, and verified by the store manager. The owner refused. Called me yelling using foul language and wouldn't allow me to talk. I told him to just forget it. He replied, "I am going to forget it. I'm tired of this s#*t" and hung up. This just confirms that conflicts are common and also confirms Tacticool's substandard reputation. Very unprofessional and a bad business. The credit isn't worth the fight. He can have it. Any rebuttal of this statement is simply not the truth. Find someone else. There are plenty of good ones out there.

Nicely organized and clean facility. I went to shoot with my brother. He has a membership here…read more which helps get priority booking for range time. It gets quite busy! I did not know they have an archery range here!! Otherwise, I might have invested in a compound bow years ago! Check-in was easy. I had to fill out a waiver since it was my first time shooting here at this range. You just go to the kiosks to the far left of the check-in counter. Be sure to have your Driver's license/ID with you because you will need it to type in the number when you check into the kiosk for the waiver. Plus you will need to turn it in at the check-in desk while you're in the range. You must have safety glasses and ear protection before entering the range. If you don't own any you can purchase safety glasses for $4. My brother loaned me his ear protection and he brought his own guns and ammo. You can purchase from a variety of targets that are against the wall to the right of the counters. Just state which number to the staff. They will give you a stapler to attach to the board in the range. Holy cow! Gunfire can get EXTREMELY LOUD and jolting in there depending upon who is firing what in there. Some dude was firing a weapon that felt like it shook the range and jolted my body. My brother told me what it was they were firing but I forgot. Me and this teenager laughed and looked at each other because MY GAWD, the sound and pressure of that weapon felt like a sonic boom. LOL. They have staff inside the range to change out the back boards if needed and to sweep up the shells to prevent tripping as well. Restrooms are available as well with many multiple stalls and were very clean.

I cannot recommend this place enough!…read more I came in with a history of gun violence & this visit was to overcome my fear of guns. The check in process was very easy to navigate and the team members were very helpful. Jake helped me get set up at the desk & he assured me that the safety person in the range would be helpful too. It's clear that safety is a top priority here. They require you to wear hearing & eye protection before you enter the range room! I entered the range room & was initially shaken & tearful so I stepped out, wiped my tears & then entered again. John helped me slowly ease up to the bay & walked me through all the safety basics of the gun. He helped me grip it correctly and get a feel of it before the mag was even loaded. He imitated what the kick would feel like. Once I was comfortable with just holding it, he showed me how to load the bullets. I was shaken & nervous between each step but he was calm, reassuring, & patient with me. I eventually loaded the mag & did one shot. From there, my confidence built. Overall, I would recommend this gun range to any & everyone. As a woman who came here alone to face my fears, I feel accomplished & empowered. Huge shoutout to John for his patience, kindness & cute smile. To anyone out there debating:DO IT, even if you do it scared & with tears in your eyes!

This is my spot for anything firearms related. The owner and staff are very knowledgeable, down to…read moreearth and cool. They can order anything that might not be on the shelf and they have a good selection of pistols and rifles. Their prices are the best I've seen in the area as well. I've purchased 5 pieces so far. Go check

From the owner: ISFA-4 Defense Supply Company specializes in firearm sales for both first-time buyers and…read moreexperienced owners, with a strong focus on education, safety, and no-pressure service. We offer a wide selection of firearms, ammunition for range use and personal defense, suppressors with clear guidance through the NFA process, and quality optics, lights, and firearm accessories. We also provide reliable FFL transfers, efficient paperwork handling, and clear communication throughout the process. From start to finish, our team is committed to accuracy, compliance, and making every transaction smooth and stress-free. Customers choose ISFA-4 for knowledgeable recommendations, honest advice, and dependable follow-through.

Great service, very knowledgeable in all types of firearms. I am looking forward to their…read moreexpansion plans coming to fruition. They have most DEFINITELY gained a return customer.

Well I had chosen them to do a transfer for me last week, mostly because they had a low fee for…read moretransfers but once I got to the bussiness it had a nice family owned atmosphere, small place where you would be treated right. Well they call me today and say my transfer is in and I could pick it up before 6. Cool I thought. Well, before I go any further let me say I was having a collectable 1955 cosmoline wrapped rifle transferred. So I get there and fill out the paper work for the check, while they running it, they say have a look at the rifle. Well when I look in the shipping box at the rifle, I see that all the cosmoline wrapping has been removed... So I ask them whats up with the cosmoline being taken off completely and they say they had to take it all off to check the serial number... so this rifle that has survived 59 years wrapped and has gone thru at least 3 transfers before (import, buyer, pawn shop, and now me) suddenly had to be stripped of its cosmoline shell. I was pretty well upset about this and after a 5 minute discussion where they basically said there was nothing they could do, I took receipt of my naked rifle and a plastic grocery bag full of cosmoline wrappings and left. I felt really taken advantage of. So I get home and after looking in the box closer I see that the bayonet and cleaning kit are not in the box. So I have to call them back to look for them and now I have to go back and get them ... So after talking to the owner for a addotional 20 minutes on the phone I was told there is nothing they can do and it is MY fault for not being specific about handling instructions after they received the transfer... So i pick up the parts and only words i say is where is the tag also, i am quiet and reserved as to not escalate things. So now I'm screwed, and my collectable rifle is now worth a third less and is no longer in the more desirable collectable condition. So beware, they seem to not be concerned with having customer service, I say two thumbs down for them. If it was a honest mistake just say so and make it right as possible but they choose to blame me. Looks like I am going to have to find another FFL for transfers in the future. Beware! Shop with them at your own risk!

spent some time with the in house gunsmith, Ace, very knowledgable and capable craftsman. I would…read morefeel confident leaving any of my guns with him to fix if needed. Great gun shop where I've purchased a majority of my firearms and spend most of my range time at.

Great place, low key knowledgeable people If they don't have…read moreit (which is rare) They can get it

Once again, as always, the staff here were awesome. I had some jewelry to be fixed, and I was…read morelooking for a crucifix for a present. The counter person was awesome - very patient and helpful. Everyone made me feel very welcome. They have a great variety of jewelry available at the store, as well as plenty of books to order from. In the area? Check them out!

I've lost count of how many times I've been to Jewelry Repair & Design over the last few years…read more I've purchased pieces here, and had pieces altered or repaired. Everyone here is phenomenal. I cannot recommend this business enough.