Got my engagement ring resized in 4 hours!! :D They were…read moreable to size my ring down from an 8 to a 5.5 and have it back to me in four hours! I'm so grateful, my ring fits perfectly and I couldn't be happier! Everyone there was really pleasant to work with, shoutout to Jill for her patience with answering all of my questions about the whole sizing process.

Sold some gold today and the wonderful folks at Segal & Co were very accommodating and gave me the…read morebest and most fair prices. If you have gold to sell, come here!

We requested to remove links from a watch, necklace, and bracelet…read more First visit he was able to complete the watch in 15 minutes for $15! What a great price! And quick service. Then we visited a second time for the necklace and bracelet and he quoted $30 for 30 minutes. No problem at all. He got it all done on time and for a great price. He was able to accomplish both services no problem and no issues. We would definitely visit again for future needs.

Same man every time. He's more than likely the owner. He has the worst customer service I've ever…read moreexperienced. Today he began screaming and yelling uncontrollably. He called security as I was trying to submit the review. Today's visit was a very simple request, but every time he's very rude and a very angry man. I visit this shop because it is close to my resident. I walked in because the watch is ticking slow and not keeping up the time. I purchased a battery from him 6 months ago, but I was ok with purchasing another one, because I didnt keep my receipt. I asked if he could test the battery, to make sure its good and to ensure its not the watch that is breaking. Thats when he started yelling about the battery being good. I was trying to ask if he could check the watch itself. He continued yelling about the watch is good, but its obviously not. I never raised my voice, I was asking why are you yelling and why do your work here if you hate your job and people. He also charges a 5% when you use a debit or credit card. I would like to encourage individuals to take your good business, money and kindness to a better business. This man is psychologically not well. Serious mental illness and should not be serving the public. And most importantly his batteries DO NOT LAST. WASTE OF MONEY. Keep your receipt if you have anything done here, because you WILL BE TAKING IT BACK. Best wishes for everyone:)

I discovered this business when I had a very unique marquis shaped sapphire, and diamond ring where…read morethe gold prongs were so worn it was barely holding the stones. This ring is very sentimental to me as it is the only piece of fine jewelry I've ever bought myself 38 years ago. He repaired it beautifully! Today, I went to have the ring inspected and cleaned--all is still good. But I had another dilemma. I have an old radio shack frame from about 30 years ago that my son sent me a beautiful message from when he was 2 and the batteries finally died-- yes 30 years! But the problem was this old frame. I couldn't get the batteries out. I tried everything googled, ChatGPT magnets--everything. Nothing would get those stupid batteries out!! You took care of it in seconds and brought back all my favorite memory. Thank you so much for restoring my precious gift!!

Super excited as they were able to quote me for a necklace repair & will hopefully have it ready in…read morejust a few hours! Super excited to get this necklace back! The gentleman was very kind & professional.

I am so thankful that Chris pointed me James' way when I reached out to him after losing my wedding…read moreband and engagement ring a couple of months ago. When I lost my rings, I was devastated and it took me a few weeks to even begin looking at new ones. James and his team were so welcoming and helpful. I hadn't looked at rings in around 15 years, so I had no clue what I was looking for at first. James guided me the entire way. Thanks to him, I have an amazing new set of rings and can't stop staring at my hand! I feel like a new bride again. Ha Thanks to everyone at Adele's who helped me through a stressful time. You have a customer for life now!

Such a great team of people. Ask for Cindy, she was so helpful and knowledgeable. We are very happy…read morewith everything.

Once again, as always, the staff here were awesome. I had some jewelry to be fixed, and I was…read morelooking for a crucifix for a present. The counter person was awesome - very patient and helpful. Everyone made me feel very welcome. They have a great variety of jewelry available at the store, as well as plenty of books to order from. In the area? Check them out!

I've lost count of how many times I've been to Jewelry Repair & Design over the last few years…read more I've purchased pieces here, and had pieces altered or repaired. Everyone here is phenomenal. I cannot recommend this business enough.

This is a really very special place for me. Randy (owner), Mike ( excellent sales) and Carl (does…read morewonders with jewelry repair, cleaning, size or anything else you need done to make magic happen with your purchases) are ALL WONDERFUL and are true REAL People! I have found them to be honest when you are buying and not trying to CON you about the jewelry you are buying. They tell it like it is:) I have not been recently or been to the new building, but I already know if I was purchasing jewelry; this the first place I would start! They give excellent pricing, quality products, and they do appraisals on anything you buy. They offer a wide assortment of jewelry. Low end to the very top. There is something for everyone. Please stop by and just look. I am certain you will come out with something. Celia Herron

I stopped into Tidewater Diamond with a necklace whose clasp had broken (and I hadn't even bought…read moreit there). Will and another team member helped me right away, took it to their jeweler, and had it fixed within minutes. What impressed me most was that they wouldn't let me pay--just genuine kindness. Afterward, Will showed me around the showroom and immediately picked up on my jewelry style. The whole team was professional and welcoming - I'll definitely be back.

Excellent customer service, people were friendly and helpful, inexpensive and quick service for…read morewatch: new battery, wristband. They offered good advice on selecting and fitting the wristband and eventual deep cleaning of watch mechanisms.

BETRAYED. I have been a customer here since 1995 and have…read morespent thousands over the years. I trusted this jeweler with some of the most meaningful pieces in my life including my engagement ring which he provided the appraisal and certificate. Earlier this year, my engagement ring was cleaned and repaired in the store -- the only time it ever left my hand. Months later, the diamond looked dull and cloudy, so I returned to ask about upgrading. The owner offered me a shockingly low trade‑in value, which made me seek a second opinion. A jeweler in New York removed and inspected the stone in front of us. What we learned was devastating: the diamond in my ring was not the original one we purchased. The measurements didn't match, the laser inscription was gone, and the stone was cracked. The financial loss hurts, but the emotional betrayal is far worse. After decades of loyalty, admiration, and trust, discovering this was heartbreaking. I'm sharing my experience so others can protect themselves. Trust should never be taken for granted -- and once broken, it cannot be repaired.

I searched Yelp for a place to replace watch batteries and Jewelry Plus came up high on the list…read more The status is DESERVED! I brought in three watches, including a Movado, and they replaced all three in just a couple of minutes with pleasant explanation and discussion of that process as well as other jewelry opportunities! I'll be back soon!

Quickly repaired my watch as a walk in ($15/battery). I had tried to repair it myself so he had to…read morereassemble it too. Thank you

Essam a super honest and nice jewelry expert has great skills if you need a necklace fixed or ring…read morere-sized. He has even fixed broken prongs on rings- his repairs are done right the first time. He was my go-to Jeweler until he moved from Pembroke in Va Beach. Now that I have found him in Chesapeake I am grateful.

From the owner: E&N Jewelry is a family owned jewelry store in Chesapeake, VA. This is a generational business.read more

I have gone to Mister Jewerly for years for varius work. Never disappointed. I will continue to…read morego to Mister Jewerly.

Brought my two chains in and both given back worse than before. Prices don't match the work. Don't…read morerecommend at ALL!