Super excited as they were able to quote me for a necklace repair & will hopefully have it ready in…read morejust a few hours! Super excited to get this necklace back! The gentleman was very kind & professional.

I inherited a diamond from my grandmother and wanted to incorporate it into my wedding set. With…read morethe three rings and a Pinterest pictures I liked, Drew created the ring set of my dreams!!! Words can't even describe how happy I am with these rings! Drew was very easy to work with, I love that they are a family owned and operated business, trustworthy, and incredibly talented in the jewelry making field! I would 100% recommend them for custom pieces, they will not disappoint!

Got my engagement ring resized in 4 hours!! :D They were…read moreable to size my ring down from an 8 to a 5.5 and have it back to me in four hours! I'm so grateful, my ring fits perfectly and I couldn't be happier! Everyone there was really pleasant to work with, shoutout to Jill for her patience with answering all of my questions about the whole sizing process.

Was given a quote of $100 for a diamond necklace, sapphire bracelet, and several other smaller…read morepieces. Went across the street to a PAWN SHOP, and received $520 for the same items. Had issues with apiece my husband purchased there as well

A few months ago, for one of my supervisor's retirement, I had a custom mug made for him. That mug…read morewas made from a spent round from the main cannon on a Naval Littoral Combat ship. I wanted to engrave his name and years of service onto the mug and after searching for a shop that can do it, I was finally referred to Nunez by one of the shop keepers on Little Creek Base. I drove to Nunez and showed them the mug and exactly what I wanted and they said sure no problem. 24 hours and they gave me a quote of about $70, which was a great deal considering the short notice; I needed the mug done for the retirement party which was in two days. The next afternoon, after work, I went to pick up the mug. The finished product was perfect! Great job done by the owner of this small family run business!

I hate to leave this because I've been here multiple times for jewelry repairs and I've never had a…read moreproblem. They have always done a great job. But today the customer service from the lady in the front was absolutely awful. I was nothing but patient and respectful to her and she continued with an unnecessary attitude with me. I am 8 month pregnant and very sensitive already but the way this lady spoke to me was so unsettling i had to take my items and leave the store and I will never return. This places seems to be a great business and if they plan to stay that way I think they should pay attention to how the customers are being treated.

According to Ronnie "Lab Created Diamonds have no (Zero/$0) Value!!!…read more "Nathan's Friendly Loaner" offered me "gold price" for a 4.57 Certified Diamond Engagement Ring either a transferable lifetime care plan I was including and a certificate of authenticity included valued at $16,999 new in Canada where it was purchased. I asked for $5000 & they would not even give me a counter offer saying it would be so low I would be insulted. DO NOT TRY AND SELL ANY LAB CREATED DIAMONDS HERE!!! They say the buy them over the phone but don't tell you at "gold prices" I understand pawn shops have to make a profit but I am not going to GIVE you a free four and a half carat diamond. Be nice if before I spent $67 one way Lyft someone told me they accept lab made diamonds...but at ZERO value

I came in here looking for a gift. The selection was good, but prices were a little high for what…read moreyou're getting. I do understand that gold is at an all time high, but some of the pricing was crazy. Customer service was great and the man helping us was very kind!

March 4 2023 Back in December 2022, I contacted this jewelry store specifically to order a designer…read morering by Steven Douglas, who is my favorite designer. Long Jewelers was very prompt in providing a quote which I appreciated. I was interested in the cherub angel ring, which is actually discontinued now, but Steven Douglas himself created my ring from his archives. I was pleased with Haley at the jewelry store who I worked with via email. The ring took a little bit over six weeks to create due to the Garnet needing to be sourced. It was well worth the wait and even more beautiful than I could have imagined. An appraisal was even provided. I have been wanting this ring for probably 15 years. Over the years, I've noticed it's becoming harder and harder to find, so this was the year I decided to splurge. This particular ring is available in sterling, silver, and also solid gold with the heart being solid gold as well. What made me fall in love with this ring is the contrast of the white gold crown with diamonds and also the beautiful deep cabochon Garnet heart that really makes the ring so special and unforgettable. I thank everyone at Long jewelers who assisted in obtaining this gorgeous ring for me and also, I will tell you that I quoted this ring from several jewelry stores and Long Jewelers - Virginia beat everyone else's price.The ring is by no means inexpensive, so it pays to shop around, and there are only so many Steven Douglas dealers who can provide this beautiful ring.

Excellent service. Extremely fine collection of jewelry. Always excited and pleased with selection.read more

I have always had a great experience at Tidewater Diamond. The service is consistently excellent…read moreeach visit. I had come to have a pair of vintage earrings appraised. I was greeted by Camille Knight when I walked in and she was exemplary. She was extremely helpful and professional while evaluating my earrings. Even though I did not make a purchase, I felt like a valued customer and I will return to make future purchases. She even went the "extra mile" by professionally cleaning the earrings! I highly recommend Tidewater Diamond.

I stopped into Tidewater Diamond with a necklace whose clasp had broken (and I hadn't even bought…read moreit there). Will and another team member helped me right away, took it to their jeweler, and had it fixed within minutes. What impressed me most was that they wouldn't let me pay--just genuine kindness. Afterward, Will showed me around the showroom and immediately picked up on my jewelry style. The whole team was professional and welcoming - I'll definitely be back.

I contacted Either Ore about having a custom piece built based upon a retired necklace I found…read moreonline that can no longer be purchased. It took a few weeks but I was given a proper quote and explained the process which all seems very professional to me and prices were fair and in line with other quotes I had gotten at the same time since I reached out to a few jewelers. I've attended one of their piercing parties and bought some beautiful jewelry to go with a second hole I had wanted for a while. It was a fun experience at their partner location for the event, The Parlor Room. They're right across the parking lot from Whiskey River Tattoo and usually have a piercer from there attend and you can go there for piercing care and advise if you have issues so it's nice they're so close. I stopped in the store for the first time last week while in Red Mill and, although it's small, they had a lot of beautiful and quality diamond and gold jewelry on one side and some cheaper options on the other side. I was greeted by a friendly sales associate and spoke to her for a while.

Visiting on vacation. I wanted a nice piece of jewlery to…read moreremember the trip. Drove across town (since they make you think they are in Va beach but actually in a suburb). Get there, make a selection and was about ready to pay. The lady then starts this game of having to look up the prices (she got it out of a locked cabinet). Regardless, you had it tagged a different price and should honor it. I walked out and didn't purchase anything. I thought it was very shady! I will NEVER go back! Extremely rude!

This guy is tops! Gilbert's semi-retired and tries to balance work and golf, so his hours are…read moresparse, but he will take care good care of you and really know his stuff. Just like the other reviewer, he charged me $10 for a same day battery replacement. I had to wait weeks for the priviledge to pay a jewler in the mall $60 to replace the battery in the same Tissot. I only did that to keep the warranty intact. If you don't have a warranty to worry about you shouldn't think twice about going to Gilbert!

It's tucked inside a pawn shop but don't be fooled...very honest man. Went in to have my watch…read morebattery replaced. He quoted me $15 and was done in 5 min and charged me $10! Very honest and clean. I'll be back! Go nowhere else but here!

This is by far the worst jewelers in the area! The women are absolutely horrible who work here. I…read moreasked the ladies about purchasing a diamond earring replacement that my BF purchased from here. They acted like I couldn't afford it. I was trying to purchase the replacement and the women just won't even give me the time of day. Do yourself a favor and stay away from these snobby women! Go to Fink's or somewhere they actually will carry worthy items. I don't recommend this place!

Fern the owner of Either Ore is top shelf. Not only does she understand her trade , she goes above…read moreand beyond to make every customer happy. She made an extremely generous ring for me, after I had contacted over 10 other jewelry stores Fern was the only one that came through with shining colors. She physically took my diamond to NY and fulfilled my dream. Her ability to take your old dated pieces and transform them is amazing. Love doing business with her.

If you need a new battery for your watch or jewelry repairs, check out Choi's Watch & Jewelry…read moreRepair. The customer service is amazing--friendly and very helpful. Not only do they repair jewelry, but they also have an impressive selection of watches and jewelry to browse. I always go here to get my watch battery replaced, and it only takes about 15 minutes. Whether you need a simple battery replacement or jewelry repairs, visit Choi's Watch & Jewelry Repair!

I walked in Choi's watch & jewelry repair and Jimmy helped me right away answering questions I had…read moreabout a repair to my necklace chain. It was a simple solder repair and Jimmy solder the necklace where needed on the spot! I was in the store for only 5 minutes! Jimmy provided great customer service and I really appreciated his help with fixing my necklace. The prices for repair and custom jewelry are very affordable. Repair costs start at $30, and I saw beautiful nameplate necklace designs at $200. If I am getting a nameplate as a gift or have any other jewelry repairs this will be my go-to shop.