This guy is tops! Gilbert's semi-retired and tries to balance work and golf, so his hours are…read moresparse, but he will take care good care of you and really know his stuff. Just like the other reviewer, he charged me $10 for a same day battery replacement. I had to wait weeks for the priviledge to pay a jewler in the mall $60 to replace the battery in the same Tissot. I only did that to keep the warranty intact. If you don't have a warranty to worry about you shouldn't think twice about going to Gilbert!

It's tucked inside a pawn shop but don't be fooled...very honest man. Went in to have my watch…read morebattery replaced. He quoted me $15 and was done in 5 min and charged me $10! Very honest and clean. I'll be back! Go nowhere else but here!

Quickly repaired my watch as a walk in ($15/battery). I had tried to repair it myself so he had to…read morereassemble it too. Thank you

First time here and impressed. Quick, friendly, and honest service. Replaced batteries for 3…read morewatches: 1 Vitorinox and 2 Tags. I would come back here for all services in the future.

I discovered this business when I had a very unique marquis shaped sapphire, and diamond ring where…read morethe gold prongs were so worn it was barely holding the stones. This ring is very sentimental to me as it is the only piece of fine jewelry I've ever bought myself 38 years ago. He repaired it beautifully! Today, I went to have the ring inspected and cleaned--all is still good. But I had another dilemma. I have an old radio shack frame from about 30 years ago that my son sent me a beautiful message from when he was 2 and the batteries finally died-- yes 30 years! But the problem was this old frame. I couldn't get the batteries out. I tried everything googled, ChatGPT magnets--everything. Nothing would get those stupid batteries out!! You took care of it in seconds and brought back all my favorite memory. Thank you so much for restoring my precious gift!!

Super excited as they were able to quote me for a necklace repair & will hopefully have it ready in…read morejust a few hours! Super excited to get this necklace back! The gentleman was very kind & professional.

Another strong experience at Reeds, it's been a minute…read more Looking for White Coat gift ideas for my son. Came across a lot of wonderful ideas by the female representative. My focus was on a watch as I'm a collector. The Omega caught my eye. Reeds is a chain, but has the feel of a local. No pressure whatsoever at anytime I've shopped them for ten years. Recommend!

Carol helped my fiancé and I pick his wedding band and a matching gold chain and bracelet! She…read moreapplied all the promotional discounts and rewards points to make the total cost come down and provided us to a free ring cleaning kit, buffing cloth, and jewelry pouches. She provided great customer service and my fiancé was very happy with his selections. Also, Robert did a great job cleaning my engagement ring while will were there. Back in December at the same REEDS, Briana assisted me and my then boyfriend, now fiancé, design my engagement ring! We were in the store for an hour and a half seeing what stone and setting I liked best. She broke down the prices for natural stones versus lab made and placed different color stones in the ring setting. We decided to go with a rose gold setting with small diamonds around a round pink sapphire stone. We got engaged in February and I absolutely love my ring! Reeds also offers a lifetime warranty/coverage package over purchases. They don't require you to come in annually to keep your warranty, which was a major selling point for us in addition to their great customer service. Definitely recommend!

March 4 2023 Back in December 2022, I contacted this jewelry store specifically to order a designer…read morering by Steven Douglas, who is my favorite designer. Long Jewelers was very prompt in providing a quote which I appreciated. I was interested in the cherub angel ring, which is actually discontinued now, but Steven Douglas himself created my ring from his archives. I was pleased with Haley at the jewelry store who I worked with via email. The ring took a little bit over six weeks to create due to the Garnet needing to be sourced. It was well worth the wait and even more beautiful than I could have imagined. An appraisal was even provided. I have been wanting this ring for probably 15 years. Over the years, I've noticed it's becoming harder and harder to find, so this was the year I decided to splurge. This particular ring is available in sterling, silver, and also solid gold with the heart being solid gold as well. What made me fall in love with this ring is the contrast of the white gold crown with diamonds and also the beautiful deep cabochon Garnet heart that really makes the ring so special and unforgettable. I thank everyone at Long jewelers who assisted in obtaining this gorgeous ring for me and also, I will tell you that I quoted this ring from several jewelry stores and Long Jewelers - Virginia beat everyone else's price.The ring is by no means inexpensive, so it pays to shop around, and there are only so many Steven Douglas dealers who can provide this beautiful ring.

Excellent service. Extremely fine collection of jewelry. Always excited and pleased with selection.read more

Needed batteries replaced in several watches. Mr. Han was fast, polite and had great prices!. I…read morewill be back. Thank You !!

I was worried about a chain link watch that was way too big. It No appointment and my watch had its…read morelinks shortened in no time!

Great service, reasonably priced on jewelry repairs. Would definitely recommend, definitely use…read moreagain.

I have brought my diamond bracelets to get repaired over the last few years and had nothing but…read moregood experiences. I would highly,recommend them.

Sterling silver jewelry has lab made gemstones. Gave as a gift and was later notified that it…read morewasn't real. Not only was I embarrassed, but I purchased something fake from what I thought was a local jewelry store selling quality products.

I came in looking at there selection of jewelry an was very impressed not only with the selection…read morebut also with the customer service by the rep/owner by the name of Leo.will definitely be back soon