Had a ring appraisal! They were very quick and nice! I would recommend them. They also have some…read morevery nice jewelry.

Was given a quote of $100 for a diamond necklace, sapphire bracelet, and several other smaller…read morepieces. Went across the street to a PAWN SHOP, and received $520 for the same items. Had issues with apiece my husband purchased there as well

We requested to remove links from a watch, necklace, and bracelet…read more First visit he was able to complete the watch in 15 minutes for $15! What a great price! And quick service. Then we visited a second time for the necklace and bracelet and he quoted $30 for 30 minutes. No problem at all. He got it all done on time and for a great price. He was able to accomplish both services no problem and no issues. We would definitely visit again for future needs.

​I generally go out of my way to support local small businesses, but my experience here was so poor…read morethat I feel compelled to warn others. I brought my hybrid watch in for a battery replacement, but after the service, my app indicated the new battery was only at 13%. ​When I returned to politely ask about the discrepancy, the owner immediately became defensive and argumentative. I hadn't accused him of anything; I was simply looking for a solution. Instead, he began yelling at me in another language, removed the battery, and threw my money back at me. It was bizarre and unprofessional. I later found out from another jeweler that this specific battery is quite rare--honesty I would have appreciated from the start. I ended up easily replacing it myself in two minutes. Save yourself the headache and go elsewhere.

Super excited as they were able to quote me for a necklace repair & will hopefully have it ready in…read morejust a few hours! Super excited to get this necklace back! The gentleman was very kind & professional.

I inherited a diamond from my grandmother and wanted to incorporate it into my wedding set. With…read morethe three rings and a Pinterest pictures I liked, Drew created the ring set of my dreams!!! Words can't even describe how happy I am with these rings! Drew was very easy to work with, I love that they are a family owned and operated business, trustworthy, and incredibly talented in the jewelry making field! I would 100% recommend them for custom pieces, they will not disappoint!

I had walked in to get my young sons chain repaired. The young lady who helped me said "Ok give me…read morea couple minutes" and walked to the back, returned just a couple minutes later with the chain repaired and apparently it was just a simple fix for her! I had asked how much I owed and she said "Nothing, it's no problem. Have a good day" This was the first time I had been in this shop and that was so kind of her! Also as I was waiting I browsed the jewelry and noticed the broad selection. They are wonderful and I will definitely be back.

Went to get my ring resized, it was easy and they finished earlier than expected. They also had a…read morenice selection of jewelry at various prices so I could get something new!

I have always had a great experience at Tidewater Diamond. The service is consistently excellent…read moreeach visit. I had come to have a pair of vintage earrings appraised. I was greeted by Camille Knight when I walked in and she was exemplary. She was extremely helpful and professional while evaluating my earrings. Even though I did not make a purchase, I felt like a valued customer and I will return to make future purchases. She even went the "extra mile" by professionally cleaning the earrings! I highly recommend Tidewater Diamond.

I stopped into Tidewater Diamond with a necklace whose clasp had broken (and I hadn't even bought…read moreit there). Will and another team member helped me right away, took it to their jeweler, and had it fixed within minutes. What impressed me most was that they wouldn't let me pay--just genuine kindness. Afterward, Will showed me around the showroom and immediately picked up on my jewelry style. The whole team was professional and welcoming - I'll definitely be back.

Took much longer than I anticipated to receive my custom piece BUT it was well worth the wait…read more Flawless execution upon delivery and excellent customer service. If ever you need a special creation Long's is the place to go. They made nearly impossible job possible with a little bit of a wait. Perfection takes time.

I've visited this Long Jewelers location on 2 occasions - once to have my watch battery replaced;…read morethe second time to have a necklace fixed. The watch I brought in has become sort of an heirloom. It belonged to my maternal uncle, and since he has no children, I was given the watch when he passed away in 2020. Long took a look at it and was able to replace the battery on the spot. I waited maybe 5 minutes, so that transaction was quick and easy. I dealt with 2 employees that day, and both of them were kind, courteous, helpful and 100% professional. That was enough for me to bring in my necklace later on for repair. My necklace was a birthday gift from my mom years ago, but the latch broke, so I wasn't able to wear it without it falling off. The latch broke about a year ago, so I obviously wasn't in a rush to get it fixed. But as I mentioned earlier, Long took care of my watch, so I figured they could fix this. In this situation, the latch was kind of a loss - it would cost more to repair it than replace it. They were able to find an exact duplicate latch for the necklace, and after asking my permission to replace it, they had the necklace ready for me in roughly 2 business days. They called me to let me know it was ready. When I came in, they had me inspect the necklace to confirm I was satisfied, and I paid for that service afterwards. I dealt with a different employee for this transaction, but she was also kind, courteous and professional. I felt like everyone I've encountered at this Long Jewelers location was excellent. They went out of their way to make me feel welcome, and their services are prompt and top shelf. Thank you, Long Jewelers, for all of your help! JV

I stopped by on a whim after forgetting to get my husband's battery changed on his watch. When he…read morereminded me I searched Yelp and this was the closest. Chris was very welcoming and pleasant and informative. I ended up leaving with a piece on layaway. There's nothing I love more than supporting an awesome local small business.

First time here and impressed. Quick, friendly, and honest service. Replaced batteries for 3…read morewatches: 1 Vitorinox and 2 Tags. I would come back here for all services in the future.

Essam a super honest and nice jewelry expert has great skills if you need a necklace fixed or ring…read morere-sized. He has even fixed broken prongs on rings- his repairs are done right the first time. He was my go-to Jeweler until he moved from Pembroke in Va Beach. Now that I have found him in Chesapeake I am grateful.

From the owner: E&N Jewelry is a family owned jewelry store in Chesapeake, VA. This is a generational business.read more

Brought my two chains in and both given back worse than before. Prices don't match the work. Don't…read morerecommend at ALL!

Brought my two chains in and both given back worse than before. Prices don't match the work. Don't…read morerecommend at ALL!

Very happy with our experience. We sold a very small amount of gold scrap pieces. We were helped…read moreimmediately and the items were verified. It's an interesting process. We walked out with a check! Don't pawn gold or silver until you check out prices here! Very easy process and professional service.

Great experience. Highly recommended top price paid for the items I brought in customer service…read morecould not have been better ! And suggestions for the items they did not buy