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    Tidewater Diamond

    4.4 (33 reviews)
    Closed Closed
    Updated 2 months ago

    Services - Tidewater Diamond

    Jewelry cleaning

    Jewelry redesign

    Jewelry repair

    3 More Services

    Jewelry reshaping or resizing

    Jewelry restoration

    Jewelry stone setting

    Tidewater Diamond Photos

    Recommended Reviews - Tidewater Diamond

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    Reviews With Photos

    Both rings cleaned and shiny
    Marissa T.

    My husband has needed his ring resized for about 3 years now. So finally came across this jeweler on a whim, we went in. Honestly you wouldn't think to use them off the bat because of overall location. BUT, you walk in and get individualized service, way better than any commercial stores. Carl helped us when we came in, Mike helped when I came for pick-up. Both were friendly and phenomenal. The time it took was also impressive and done in house. It took an impressive TWO days versus 2-3 weeks with commercial stores. To top all of that off, they cleaned MY ring while I was there! Amazing!!!!

    White gold ring & necklace with diamonds and opal stone center piece.

    The staff and management at Tidewater Diamond are top notch, and their inventory is nothing short of impressive. On a days notice I took several pieces I've bought over the years to have them cleaned, and one purchased elsewhere to get repaired and Rand prioritized doing so for me as if I were the only customer in the store (while chatting with and giving attention to everyone simulataneously). While in the store, I inquired about an opal "mother's ring", and ended up purchasing a ring and matching necklace completely of my own accord with zero pressure from the store at a price I could not argue with. I was offered coffee and water multiple times, and truly felt like the store was focused on my experience being one I'd never forget. 10 out of 10 recommend.

    Kathryn M.

    I came in on a Tuesday afternoon in hopes of getting some information on how to make an old ring new again. I have a diamond ring with a yellow band that I want to put on a white gold band. I was helped by Rand who was very very helpful, informative and courteous with me the whole time. While he inspected my ring to get an evaluation on it, he also was super nice enough to clean my 3 diamond bands and inspect them for me. He gave me an evaluation of how much it would be to replace my yellow gold band with a white gold band. I will definitely come back here to have them do this service for me. They also had many selections of gorgeous jewelry so I would make sure to come here for any type of jewelry you want. I suggest you do the same! Also, just for checking in on Yelp, they give you a free watch battery!!

    Diamond ring
    Isabella W.

    After bringing in my husbands watch, I decided to bring in the rest of my jewelry. I wish I had before photos so you could see how incredible they did!They all look brand new. My silver Greek key ring was resized, my husbands platinum ring was reshaped and buffed, and my Diamond ring had a small Diamond replaced on the band. I was so relieved to get them back in such great shape! The last place I took my ring to (in South Carolina) they did such a poor job. It came back with polish still stuck on it, and their poor work on resizing my ring is what caused me to loose a Diamond in the first place! So glad Tidewater Diamond is better!

    Pictures really don't so the sparkle factor justice, but yelp won't let me do a video.
    Stephanie B.

    I spent months trying to find the right jeweler. I eventually turned to Facebook and the most common vote from the local mom group was Tidewater Diamond. My plan was to just upgrade my existing set but I ended up with the MOST gorgeous brand new set. I am absolutely in love with it. Not only that, my existing set was made into a mother's ring using my kids birthstones. It's so special to me because I didn't have to stop wearing my existing ring. Ryan and his staff are top notch, everyone is kind and friendly. My knowledge on jewelry is limited and that was obvious but no one tried to take advantage of that. No one pressured me at any point which was extremely refreshing. The turnaround time was very quick (even for someone as impatient as myself) and they stand behind their work. I have reported back to the Facebook group and after posting pictures, I think more customers will be on their way! Thank you for giving me my dream rings!

    The finished product

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    2 months ago

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    4 years ago

    A great place to buy and sale silver/gold! Fair prices and great customer service. I highly recommend them!

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    3 years ago

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    9 years ago

    Great people who work there. Nice jewelry @ great prices . Plenty to choose from. They also can fix jewelry that you need fixing

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    6 years ago

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    11 years ago

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    13 years ago

    Business owner information

    Photo of Chris L.

    Chris L.

    Thanks for your kind words. We have new items in stock daily!

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    12 years ago

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    9 years ago

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    Rand G.

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    Ask the Community - Tidewater Diamond

    Has anyone used this jeweler for diamond stud earrings? If so, would you recommend this business to new customers?

    Don’t See Your Question? Ask Away!

    Review Highlights - Tidewater Diamond

    I was helped by Rand who was very very helpful, informative and courteous with me the whole time.

    Mentioned in 3 reviews

    Read more highlights

    Long Jewelers

    Long Jewelers

    (39 reviews)

    $$$

    Took much longer than I anticipated to receive my custom piece BUT it was well worth the wait…read more Flawless execution upon delivery and excellent customer service. If ever you need a special creation Long's is the place to go. They made nearly impossible job possible with a little bit of a wait. Perfection takes time.

    I've visited this Long Jewelers location on 2 occasions - once to have my watch battery replaced;…read morethe second time to have a necklace fixed. The watch I brought in has become sort of an heirloom. It belonged to my maternal uncle, and since he has no children, I was given the watch when he passed away in 2020. Long took a look at it and was able to replace the battery on the spot. I waited maybe 5 minutes, so that transaction was quick and easy. I dealt with 2 employees that day, and both of them were kind, courteous, helpful and 100% professional. That was enough for me to bring in my necklace later on for repair. My necklace was a birthday gift from my mom years ago, but the latch broke, so I wasn't able to wear it without it falling off. The latch broke about a year ago, so I obviously wasn't in a rush to get it fixed. But as I mentioned earlier, Long took care of my watch, so I figured they could fix this. In this situation, the latch was kind of a loss - it would cost more to repair it than replace it. They were able to find an exact duplicate latch for the necklace, and after asking my permission to replace it, they had the necklace ready for me in roughly 2 business days. They called me to let me know it was ready. When I came in, they had me inspect the necklace to confirm I was satisfied, and I paid for that service afterwards. I dealt with a different employee for this transaction, but she was also kind, courteous and professional. I felt like everyone I've encountered at this Long Jewelers location was excellent. They went out of their way to make me feel welcome, and their services are prompt and top shelf. Thank you, Long Jewelers, for all of your help! JV

    Diamonds Direct

    Diamonds Direct

    (116 reviews)

    $$$$

    My husband went ring shopping here after not finding what I wanted in a ring in the mall stores. I…read morewanted several elements in an engagement ring and no one could make it happen... but diamonds direct did. They combined my favorite elements of 4-6 different rings I sent him and made one absolutely beautiful unique to me ring. I have gone in for cleanings and the service is great! They have a wonderful warranty. We custom designed a wedding band to go with it, adding several diamonds on the side and matching the engagement rings side stones. I am in love with my set. I get compliments on the engagement ring weekly from strangers! Great quality diamonds are not out of reach here. I thought they would be more expensive than somewhere like Kay's but my set was significantly cheaper, natural diamonds not just lab AND higher quality cuts/color than what Kay offered. I am so glad they took care of us here My husband worked with Kim on designing the engagement ring and we went back to her for the band

    So many different styles!!! -needed to find a match for my…read moreengagement ring and had been to other places with no success. -Doors have a one door open at a time security but dont worry the staff will greet you as soon as you open the first door and tell you how to enter. -someone is available right away for me without any prior appointment and I didn't feel in a rush. Rep listened to my expectations and was able to help me find my match! -there is a waiting space inside in case your desired rep is currently occupied with someone else. -big and very clean location. -private parking in front of their main door and is easy to miss. Plaza parking directly behind in case you missed the main entrance. -pricing met my expectations. They do offer a range of prices but that will be directly related to the style and material that you desire. If you have a pricing in mind start with that.

    Tidewater Diamond - jewelry - Updated May 2026

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