Thank you so much Rachel Walker and Jonathan for the good treatments you gave us. It was a wonderful experience from your store at Hilltop. Thank you for making my ring so beautiful. My husband asked a customized ring from you guys and you guys so amazing to put it all together. I love it. Thank you again, especially Rachel from the day 1, you took good care of us. Excellence customer service. Friendly and family environment. read more

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Years ago when living in another state, hubby purchase me rings for special occasions. After years of daily wear, weight loss, I dropped 2 of them off to be repaired. Of course it was Adele Diamonds that I though about. Let's face it......it took me over 2 years to loose weight. But I kept it off for 7 years. Yeah me! But to repair the ring and size it down isn't for the faint of heart. It's pricy but very much well worth the cost. Pictures will be coming once I receive the rings back. read more

I cannot say enough good things about Adele Diamond I have gotten two pieces from them so far and I am truly obsessed with the quality, and the attention to detail in every piece. Everyone I have met from the Lynhavven & Hilltop locations have been so friendly and have made every process so seamless. Bri from the Hilltop location is one of the purest kind hearted ladies we collaborated on the most beautiful pieces for my son's birthstone and she made the most amazing renderings. I recommend Adele to everyone & have even brought three of my girl friends and with the help of their awesome staff have all found their engagementa rings! I will absolutely be a repeat customer for years to come!! read more

I found their great advertisement and went there right away. It says, ' You can get 3 accessories!' First I thought this is pretty sketchy. Too good to be true. But I was with one of my girlfriends and gave a shot. It was TRUE! We got 3 free accessories without purchasing. I posted about them on yelp and fb. The owner and a staff are pretty nice. They don't push you too hard to purchase something there. Anyway, hurry up! You should go there before all freebies are gone!! read more

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The best jewelry store for pressure free shopping. The most amazing staff who are simply phenomenal! An excellent selection of jewelry. I believe they have 1,500 ring styles probably more. Come here to customize your one-of-a-kind ring. read more

Adele Diamond - Jewelry Near Me - Virginia Beach, Virginia

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If you are in the market for jewelry cleaning and repair I would definitely consider this shop. I brought in a few costume jewelry necklaces to get cleaned and one necklace that was damaged to get repaired. I didn't have much doubt, but I was shocked and impressed to see how well they were able to get them clean, in such a short period of time, especially since I had just attempted to clean them on my own. I left my damaged necklace with them, because the person there was unable to repair it and they wanted to see if another person who was not there at the time could. Note : I had previously taken the same necklace to 2 other jewelry stores and they didn't even attempt to try. Unfortunately, since due to the type of necklace (lots of stones and costume) and the location of the damage, they could not repair it. I will still use them again in the future for my jewelry cleaning and repair needs. read more

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My husband purchased my engagement ring from Rand and was so pleased with the experience that we went back for our wedding bands! We have since purchased diamond earrings and a lovely gold bar necklace from Rand. I would HIGHLY recommend Rand for his outstanding customer service and willingness to help you get EXACTLY what you're looking for. read more

Adele Diamond - Diamond engagement ring and gold wedding bands purchased from Rand at Adele - Jewelry Near Me - Virginia Beach, Virginia

They were very customer service oriented, knowledgeable, and easy to work with. Overall they were phenomenal and able to take care of everything we needed. read more

Same Review in a different place so y'all know where to go. I made a promise to my wife that in a few years when we had the money we would be upgrading her ring. I had the amazing opportunity to make this happen through the staff at Adele Diamonds. Specifically, James Pompi walked me through the entire process from start to finish with selecting a ring set within my budget and to my liking. I left with a stunning ring set that was reasonably priced and of incredible quality. This place blows the doors off of your local big chain jewelers in every aspect of professionalism and customer service. Whether you are a first time buyer or husband looking for an anniversary gift, this is the spot gents. read more

Mr Lyons is what business owners should strive to be. Professional, knowledgeable and courteous are just a few of his traits. I bought my first Rolex yesterday after a 4 hour drive to his store and he worked diligently to make my transaction as smooth as possible. I plan to make his store a yearly visit to buy future watches. Thanks Chris! read more

So glad I found Adele to have my watch batteries replaced!! They have open display of rings to try on freely which makes it more interactive and fun! Great opportunity to browse while waiting. The gentlemen were so nicer and personable! Will be back to get an estimate on having a new piece made from rings/stones I have already!! Thank you!! read more

Come see Chris, he will show you the best of the best jewelry. My fiancé purchased a beautiful engagement ring and this time I tagged along to get my ring sized. Chris was very helpful and insightful on matching pieces. If you want quality jewelry with quality service, come see Chris at Adele. read more

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I have shopped with Adele for over 5 years now when I accidentally stopped at their old historic home location thinking it was a local pizza place. Chris is an overall great guy that in my case has probably not made much of a profit because I change my mind so much. My wife has one hobby, jewelry. This used to be bad for me.. but I have learned a great deal over the years and am able to surprise her every time! She has not one taken back anything we have come up with. She frequents other jewelry shops and always lets me know that she cannot find the same items at them. :) If you want knowledge, then this is the right place, they will take the time to get to know you and your needs plus they have stuff not seen any where else. read more

Courtney was so helpful and very knowledgeable about their jewelry. She is not one to pressure, so picking out our wedding bands went very smooth and easy. read more

Kind, knowledgeable, genuine and considerate people operating boutique shop right here in VB! If every specialty shop could be like Adele, the world would be a better place. First, they know their business well. Second, they are very fairly priced. And finally, they are just a pure joy to work with. We purchased a custom made diamond engagement ring setting recently and were overwhelmingly surprised at every turn. The ring itself was gorgeous! But, the process was fun, easy and a pleasure to endure. I'd highly recommend this shop and team to help with any jewelry purchase needs. Thank you Chris and team, for your hard work! We will see you again sometime. read more

My now husband and I picked out my engagement set here. The experience was amazing. A very friendly and funny gentleman helped us. I believe it is family owned and definitely has that feel. Even though I had pretty much picked out my ring within moments of walking in, he had me try on a bunch more. Even some just for fun. We took up a lot of his time and he seemed genuinely excited to go through this experience with us. I highly recommend this place over big name box stores. Loved the experience!!! read more

I visited the Greenbrier location and was extremely pleased. Not only was the store beautiful with a HUGE selection of rings, but the staff was extremely attentive and knowledgeable and made me feel special! I definitely recommend! read more

I had multiple rings cleaned and I left a few rings there to be repaired and appraised. Chris Lyons and his staff are very friendly and knowledgeable. I never once got that uncomfortable feeling of being stalked and pressured like some jewelry stores in the mall. I love the design and decor of this store. Interior design is not my forte so I can't think of the descriptive words to accurately describe the place but the pictures say it all. I really like the glass "wall" that allows you to see into the back of their store where they are working on cleaning and repairs and such. Right now they are offering $20 off a purchase after you check-in through the yelp app. read more

I want to thank the folks who own and run Adele at Hilltop. I stopped in by accident just days before Christmas. I was looking for a nice pair of earrings for my then boyfriend to get me for Christmas. I felt no pressure at all and absolutely loved not only the selection but the atmosphere and the decor as well. The sales woman who helped me out, I believe her name was Janet or Janice, was very fun and friendly. I picked out a pair of earrings within our budget and she took a ring I was wearing to clean as I texted my boyfriend. While looking around I saw an engagement ring on sale. She introduced me to one of the owners who told me he hand picked and made the diamond ring. I couldn't believe the quality for the price! I jokingly texted my boyfriend a photo of the ring and he decided we should get the ring instead of the earrings. They were kind enough to let me wear the ring until my now fiancée met me at the store for the purchase. Thanks to them I went from girlfriend to future wife and I seriously could not be happier. Their selection, staff and friendly service are bar none. I wouldn't recommend anyone go anywhere else when purchasing a piece of fine jewelry. Thanks Adele. read more

Adele Diamond - Showing off my gorgeous 1 ct double halo diamond engagement ring. - Jewelry Near Me - Virginia Beach, Virginia

I've purchased from Adele Diamond a number of times and frankly, I just wouldn't buy anywhere else. I've also referred several friends and they were happy with the selection and THRILLED with the prices, like I was. I'm not sure how they can keep their costs so low, but I think it's because they don't waste thousands on keeping huge inventories on-site. How do other jewelry stores stay in business around Adele?? read more

I visited Adele Diamond last night to purchase a wedding band for my fiance after seeing their other reviews online. I worked with Rand and he was helpful, courteous, and extremely knowledgable. He provided his opinion when I asked, but did not try to push me into a sale or show me things that weren't what I described. He really listened to what was important to me and showed me options that reflected what I was looking for. The end result was that I walked out with TWO wedding bands (a classic white gold band that will stand the test of time and then one that was a little more unique and "out of the box"). My fiance loved them both. The value was excellent, the service was exceptional, and their store is attractive and very comfortable to shop (not overly stuffy or intimidating). I would definitely recommend them for any wedding related jewelry needs!! read more

Best experience at a jewelry store. The staff was very professional and knowledgeable. They go out of their way to help you find exactly what you are looking for. read more

They have a wonderful staff and beautiful store. It's a great place to shop and when we had to return a piece they were very kind and promptly processed our request. read more

I got them! I bought the most beautiful 1 carat each stud earrings. The entire team at Adele is outstanding in knowledge and service. Girls don't be afraid to treat yourself. Guys, this is the jeweler for you read more

Amazing, we went in looking for qualo rings. They treated us like we were buying a new wedding set. Top level service for the cheapest ring they carry. Offered to clean my jewelry I was wearing. Super friendly. They carry locally made items and one of a kind treats. I will go back and have recommended them already. read more

Adele diamond provides a great service and is a welcoming environment. As a gay man, I was daunted by the prospect of shopping for an engagement ring for my partner. Two other Virginia Beach jewelers simply assumed the ring was for me and asked no further questions. Chris asked all the right questions and took the time to get to know a bit about me and my partner. It was immediately comforting. Chris showed me a few mountings and educated me a bit more on diamond selection. I had my eye on a particular mounting which he promptly ordered. Then, he found a great diamond option that would fit my price range. My partner was about to deploy so I was on a bit of a time-crunch, but Adele Diamond was more than accommodating. A staff member even hand-delivered the ring to our hotel. All in all, it was a great experience and Adele Diamond comes with my highest recommendation. read more

It's all about SERVICE. Any jeweler can get a diamond. But where else can you find knowledgeable, helpful, friendly people who give 100% of customer satisfaction for a small job? Imagine how they treat the high ticket customer. HIGHLY RECOMMEND this jeweler and their staff. read more

Excellent customer service! The entire staff is so friendly when you walk in and they actually remember who you are. Not like most "corporate" business where they aim for a sale and belittle customer service. You're also not being boggled down with thousands of question nor do you get that awkward feeling of "I don't belong here". Very comfortable store, great people, and amazing quality of service! read more

Wonderful customer service! I needed a quick appraisal for my grandmother's wedding ring. I called several jewelry stores and nobody had an appraiser on site that day. I called Adele and they said, "bring it in"! Rand Gold greeted me at the store and was more than helpful. They had the appraisal done in about an hour!!!! I also got to see some of the gorgeous jewelry they have! I will definitely be back! :) read more

My wife and I purchased two rings this year from Adele Diamond for our 10 year anniversary. I am generally not one to like jewelry shopping...I dislike the high pressure sales tactics of the big chains, and in general it is very hard to understand the value of what you are getting. Adele was different from the moment we walked in...no pressure, extremely informative, and they specialize in custom work. Their prices were very good, they were wonderful with the whole process and they even sped up the custom work to surprise us by having it done for Christmas, despite us being a week or two late to make the Christmas completion cutoff. Highly recommended, if you're shopping for jewelry check out Adele, I'm sure you'll find it as refreshing as I did! read more

I can only say great things about Adele Diamond and the customer service they offer. From the moment I walked into the store I was treated with respect, and Chris, Rand and James were all eager to help. They offer great quality products, and have an easy to use website. I would recommend this company to anyone and everyone. They are very professional and answer any emails/questions in a timely and respectful manner. Great establishment! read more

This review is long overdue (so sorry Chris and team!!) Life got in the way, and every time I sat down to write my review, I could not put into words how amazing the team at Adele Diamond is. I mainly worked with Chris, Rand, and Arielle on different occasions. First was when I came in looking for some assistance when another jeweler (not in Hampton Rds) was taking advantage of my lack of knowledge about a stone he was trying to sell me. Chris and his team were able to give me a mini lesson regarding the stone I bought in vs. what I was looking for. At that point, I was not even seeking to buy anything from Adele. I found the stone I was looking for online and could have purchased it through that vendor. Adele Diamond was so wonderful during my first experience with them that I wanted them to get my business (#buylocal). Long story short, I purchased the stone through them and ended up having my jewelry repaired by them. Rand completed an appraisal for me, and Adele beat any local competitors prices. I ended up selling my gold pieces to them and, the best part, after 12 years of not having a wedding ring (my choice) I ended up buying a wedding ring from them. I never felt pressured to buy anything (such a turn-off) and that made me love them even more. If you are looking for a team that is ethical, honest, friendly, knowledgeable and provides AMAZING customer service, this is the place to go. read more

Adele Diamond takes care of their customers with integrity. My husband (boyfriend at the time) purchased an engagement ring from them which ended up having manufacturing malfunctions. This was not Adele's fault but the supplier. Adele was so gracious in walking through the exchange process with me. Their sales staff remembered my likes and dislikes from the time past. This turned an unfortunate and potentially very disappointing happenstance into an enjoyable experience finding my dream ring! I highly recommend Adele Diamond for their excellent customer care (not to mention their inventory of beautiful jewelry!) read more

In March of 2014 I began the process of finding an engagement ring for my girlfriend. Through a friend I was referred to Liberty Diamond. Liberty was prompt in responding to my email and I met with them within days of contact. During my initial visit I was given a crash course regarding all things diamond including the 3 C's. With the new knowledge I acquired, I felt more confident with my purchase. Liberty worked with my budget and when I proposed to my now fiancé! She was thrilled! I am so pleased in my investment with Liberty and my experience with them was nothing short of amazing. read more

My diamond was more than I could have asked for or dreamed about. Great price, too! On top of that, my family decided to get me a Mother's ring, and it is SO pretty! I have seen some that are tacky, but this one is amazing.The service at Adele is top notch, and you won't find better prices. I can't believe the selection. The store is pretty, tastefully decorated and inviting. read more