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    Silver Stream

    4.5 (10 reviews)
    Closed 10:00 am - 6:00 pm

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    Fink's Jewelers

    Fink's Jewelers

    (26 reviews)

    $$$$

    I knew Ms. Tamara since Finks was at Mc Arthur Mall. And now Finks is in a better location at…read moreHilltop. The store is new, clean and very classy as if you walked into a 5 star hotel. The staff are nice and will welcome you with smiling faces. So, finally after a little over two years the Rolex watch I ordered arrived. I was so excited I couldn't wait for tomorrow. Then tomorrow came and Ms. Tamara showed me the watch. It's so beautiful I was speechless. It's a Datejust 41 Blue Roman Dial with Jubilee Bracelet. What more can you ask for? However, this purchase "may" have a part 2. I fell in love with the same datejust watch with diamonds. Hopefully I get another call in less two years. In my opinion Finks is the best of the Beach. After several visits over the past few years I highly recommend them for not only purchases, but for servicing Rolex watches.

    I walked into the store at Hilltop and was approached by a rotund, middle-aged woman with black…read morehair who asked if she could help me. Her attitude was aloof and condescending. I was reminded of Julia Roberts' treatment by stuck-up sales associates in the movie 'Pretty Woman'. I told the large, black-haired woman I had a pocket watch that I wanted someone to look at for potential repairs. She stated they (Fink's) don't work on anything that wasn't purchased at their store. I found that to be a ridiculous policy but took her at her word. I told her that last time I was in Fink's, a young lady associate had been more than helpful getting the jeweler to remove the back from this very watch. (I wasn't sure how to remove it and didn't want to damage the time piece.) She went on to say "they (the Fink's jeweler who opened my watch back) shouldn't have touched it". I assured this portly, black-haired lady I would not be 'bothering' Fink's again and left the store. On the previous occasion I remembered thinking I was lucky to have such a knowledgeable and gracious jeweler in my neighborhood. But after the older, larger woman treated me like I wasn't good enough to be in the store, I made a vow never to go back to Fink's for anything! There are simply too many other jewelers around who are willing to be kind and polite while I spend my money with them. I have read a number of other 'single-star reviews' on this site and notice a consistent theme: Fink's seems to have a significant problem. They are apparently content to have potential customers run away by some members of their staff who lack common decency and a basic knowledge of customer relations. I will be sure to share my experience with everyone I know who is looking to purchase jewelry or have their jewelry repaired. By-the-way, it occurs to me that a jeweler who can employ a full-time repair person who works 'exclusively on items purchased at their own store', must be selling sub-standard jewelry in the first place. A fulltime employee's salary would inherently require a lot of jewelry needing repairs. Thank you (Fink's) for demonstrating how NOT to treat customers. You never know who's walking into your store - or who's walking out. My money will be plenty green-enough for another local jeweler in the future.

    Nunez Fine Jewelers

    Nunez Fine Jewelers

    (19 reviews)

    $$

    A few months ago, for one of my supervisor's retirement, I had a custom mug made for him. That mug…read morewas made from a spent round from the main cannon on a Naval Littoral Combat ship. I wanted to engrave his name and years of service onto the mug and after searching for a shop that can do it, I was finally referred to Nunez by one of the shop keepers on Little Creek Base. I drove to Nunez and showed them the mug and exactly what I wanted and they said sure no problem. 24 hours and they gave me a quote of about $70, which was a great deal considering the short notice; I needed the mug done for the retirement party which was in two days. The next afternoon, after work, I went to pick up the mug. The finished product was perfect! Great job done by the owner of this small family run business!

    I hate to leave this because I've been here multiple times for jewelry repairs and I've never had a…read moreproblem. They have always done a great job. But today the customer service from the lady in the front was absolutely awful. I was nothing but patient and respectful to her and she continued with an unnecessary attitude with me. I am 8 month pregnant and very sensitive already but the way this lady spoke to me was so unsettling i had to take my items and leave the store and I will never return. This places seems to be a great business and if they plan to stay that way I think they should pay attention to how the customers are being treated.

    Silver Stream - jewelry - Updated May 2026

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