I agreed to allow him to service a Seiko automatic diver. I told him that I had sent the to ger an…read moreestimate and was told I needed a new movement. He told me he could fix it. After I paid him nearly $200 when I picked it up, the watch wasn't fixed. I took it back a second time and he couldn't fix it. I eventually sent the watch back to Seiko and they replaced it. I was also suckered into allowing him work on a Longines quartz. Oh, I can fix it. The ran for about five months. He didn't fix it. I would never go back to him.

Went to Mahmoud at Geneva Watch for the third time. Each time, he delivered quality work in a…read moresurprisingly short time. He knows his stuff. I've only taken in Rolex watches: two general services and cleaning--one had impact and water damage. Very satisfied with the results. Highly recommend.

Service was fast and friendly. Got a battery replacement for 5 bucks in about a 5 min repair!read more

Steve is great - I brought my mother-in-laws beautiful cuckoo clock in as it wasn't working…read moreproperly. Steve gladly took a look while I waited and fixed a few minor things, tuned it on (oops!) and then proceeded to give me a thorough education on how the clock works! He also gave a typed up instruction list with his best tips on how to use and care for the clock. Fantastic help and excellent service! Thank you again!

I knew Ms. Tamara since Finks was at Mc Arthur Mall. And now Finks is in a better location at…read moreHilltop. The store is new, clean and very classy as if you walked into a 5 star hotel. The staff are nice and will welcome you with smiling faces. So, finally after a little over two years the Rolex watch I ordered arrived. I was so excited I couldn't wait for tomorrow. Then tomorrow came and Ms. Tamara showed me the watch. It's so beautiful I was speechless. It's a Datejust 41 Blue Roman Dial with Jubilee Bracelet. What more can you ask for? However, this purchase "may" have a part 2. I fell in love with the same datejust watch with diamonds. Hopefully I get another call in less two years. In my opinion Finks is the best of the Beach. After several visits over the past few years I highly recommend them for not only purchases, but for servicing Rolex watches.

I walked into the store at Hilltop and was approached by a rotund, middle-aged woman with black…read morehair who asked if she could help me. Her attitude was aloof and condescending. I was reminded of Julia Roberts' treatment by stuck-up sales associates in the movie 'Pretty Woman'. I told the large, black-haired woman I had a pocket watch that I wanted someone to look at for potential repairs. She stated they (Fink's) don't work on anything that wasn't purchased at their store. I found that to be a ridiculous policy but took her at her word. I told her that last time I was in Fink's, a young lady associate had been more than helpful getting the jeweler to remove the back from this very watch. (I wasn't sure how to remove it and didn't want to damage the time piece.) She went on to say "they (the Fink's jeweler who opened my watch back) shouldn't have touched it". I assured this portly, black-haired lady I would not be 'bothering' Fink's again and left the store. On the previous occasion I remembered thinking I was lucky to have such a knowledgeable and gracious jeweler in my neighborhood. But after the older, larger woman treated me like I wasn't good enough to be in the store, I made a vow never to go back to Fink's for anything! There are simply too many other jewelers around who are willing to be kind and polite while I spend my money with them. I have read a number of other 'single-star reviews' on this site and notice a consistent theme: Fink's seems to have a significant problem. They are apparently content to have potential customers run away by some members of their staff who lack common decency and a basic knowledge of customer relations. I will be sure to share my experience with everyone I know who is looking to purchase jewelry or have their jewelry repaired. By-the-way, it occurs to me that a jeweler who can employ a full-time repair person who works 'exclusively on items purchased at their own store', must be selling sub-standard jewelry in the first place. A fulltime employee's salary would inherently require a lot of jewelry needing repairs. Thank you (Fink's) for demonstrating how NOT to treat customers. You never know who's walking into your store - or who's walking out. My money will be plenty green-enough for another local jeweler in the future.

If you need a new battery for your watch or jewelry repairs, check out Choi's Watch & Jewelry…read moreRepair. The customer service is amazing--friendly and very helpful. Not only do they repair jewelry, but they also have an impressive selection of watches and jewelry to browse. I always go here to get my watch battery replaced, and it only takes about 15 minutes. Whether you need a simple battery replacement or jewelry repairs, visit Choi's Watch & Jewelry Repair!

I walked in Choi's watch & jewelry repair and Jimmy helped me right away answering questions I had…read moreabout a repair to my necklace chain. It was a simple solder repair and Jimmy solder the necklace where needed on the spot! I was in the store for only 5 minutes! Jimmy provided great customer service and I really appreciated his help with fixing my necklace. The prices for repair and custom jewelry are very affordable. Repair costs start at $30, and I saw beautiful nameplate necklace designs at $200. If I am getting a nameplate as a gift or have any other jewelry repairs this will be my go-to shop.

Got my engagement ring resized in 4 hours!! :D They were…read moreable to size my ring down from an 8 to a 5.5 and have it back to me in four hours! I'm so grateful, my ring fits perfectly and I couldn't be happier! Everyone there was really pleasant to work with, shoutout to Jill for her patience with answering all of my questions about the whole sizing process.

Was given a quote of $100 for a diamond necklace, sapphire bracelet, and several other smaller…read morepieces. Went across the street to a PAWN SHOP, and received $520 for the same items. Had issues with apiece my husband purchased there as well

According to Ronnie "Lab Created Diamonds have no (Zero/$0) Value!!!…read more "Nathan's Friendly Loaner" offered me "gold price" for a 4.57 Certified Diamond Engagement Ring either a transferable lifetime care plan I was including and a certificate of authenticity included valued at $16,999 new in Canada where it was purchased. I asked for $5000 & they would not even give me a counter offer saying it would be so low I would be insulted. DO NOT TRY AND SELL ANY LAB CREATED DIAMONDS HERE!!! They say the buy them over the phone but don't tell you at "gold prices" I understand pawn shops have to make a profit but I am not going to GIVE you a free four and a half carat diamond. Be nice if before I spent $67 one way Lyft someone told me they accept lab made diamonds...but at ZERO value

I came in here looking for a gift. The selection was good, but prices were a little high for what…read moreyou're getting. I do understand that gold is at an all time high, but some of the pricing was crazy. Customer service was great and the man helping us was very kind!

I had this place fix two pieces of jewelry - my antique engagement ring and a super thin linked…read moregold chain. To reset the diamond on my 1930s engagement rings isn't a job for everyone - the man who did the ring clearly knew his jewelry and I felt comfortable with him fixing the ring. To reset the diamond cost $25. The diamond was reset on the spot. The gold necklace/chain needed to be relinked and this had to be kept for a few weeks. To fix the small chain it cost $15. The links were extremely small so I was super impressed that they were even able to fix it. The customer service here is great - whether you're on the phone with them or face to face. The only reason this place doesn't get 5 stars is because my chain was kept a week longer than promised. In the future I will be fixing all of my jewelry here.

This place is wonderful, I'm glad I brought my watch here to get the wristband shortened. It took…read morethe gentleman 5 minutes to get three links out of my watch and cost me less than $10. Also told me if I decided I needed another link out or needed any back in he would do so free of charge. All the people in the store were extremely friendly and welcoming, not to mention the beautiful and various things they carry in the store (aside from jewelry of course!) I will be returning here for future jewelry needs and would recommend this place to anyone, you won't be disappointed!

This guy is tops! Gilbert's semi-retired and tries to balance work and golf, so his hours are…read moresparse, but he will take care good care of you and really know his stuff. Just like the other reviewer, he charged me $10 for a same day battery replacement. I had to wait weeks for the priviledge to pay a jewler in the mall $60 to replace the battery in the same Tissot. I only did that to keep the warranty intact. If you don't have a warranty to worry about you shouldn't think twice about going to Gilbert!

It's tucked inside a pawn shop but don't be fooled...very honest man. Went in to have my watch…read morebattery replaced. He quoted me $15 and was done in 5 min and charged me $10! Very honest and clean. I'll be back! Go nowhere else but here!

Super excited as they were able to quote me for a necklace repair & will hopefully have it ready in…read morejust a few hours! Super excited to get this necklace back! The gentleman was very kind & professional.

I inherited a diamond from my grandmother and wanted to incorporate it into my wedding set. With…read morethe three rings and a Pinterest pictures I liked, Drew created the ring set of my dreams!!! Words can't even describe how happy I am with these rings! Drew was very easy to work with, I love that they are a family owned and operated business, trustworthy, and incredibly talented in the jewelry making field! I would 100% recommend them for custom pieces, they will not disappoint!

Quickly repaired my watch as a walk in ($15/battery). I had tried to repair it myself so he had to…read morereassemble it too. Thank you

First time here and impressed. Quick, friendly, and honest service. Replaced batteries for 3…read morewatches: 1 Vitorinox and 2 Tags. I would come back here for all services in the future.