According to Ronnie "Lab Created Diamonds have no (Zero/$0) Value!!!…read more "Nathan's Friendly Loaner" offered me "gold price" for a 4.57 Certified Diamond Engagement Ring either a transferable lifetime care plan I was including and a certificate of authenticity included valued at $16,999 new in Canada where it was purchased. I asked for $5000 & they would not even give me a counter offer saying it would be so low I would be insulted. DO NOT TRY AND SELL ANY LAB CREATED DIAMONDS HERE!!! They say the buy them over the phone but don't tell you at "gold prices" I understand pawn shops have to make a profit but I am not going to GIVE you a free four and a half carat diamond. Be nice if before I spent $67 one way Lyft someone told me they accept lab made diamonds...but at ZERO value

I came in here looking for a gift. The selection was good, but prices were a little high for what…read moreyou're getting. I do understand that gold is at an all time high, but some of the pricing was crazy. Customer service was great and the man helping us was very kind!

Great place to shot and shoot! Knowledgeable staff and quick service. Excellent prices on new and…read moreused firearms.

Purchased a firearm( Glock G36) new a few months ago for $580. plan on moving out of state and I…read morecan't take it with me so I recently went to store to sell knowing I couldn't get a full refund but figured I'd at least get a fair offer. Boy was I wrong. The offered me $200! wtf ! Never will purchase from this place ever again!

I buy and sell for a living don't go here. if you want to sell your gold they should be able to…read moretell you up front! and if you count your money and it's not right after thats stealing! they are Thieves and don't do what they say! go to someone who will tell yiu what they pay up front

Why buy new when you can get a great deal and friendly service!…read moreI always like to see if PA pawn has what I'm looking for before going to the big corporate stores. My kids go through electronics and games so quick it just seems like a waste to buy brand new. We have purchased iPads, cameras, surfboards,and bikes. Every purchase has been a great deal.

Great shop, good prices and the owners are just really nice people. 10/10 would give them my…read morebusiness again. They do not operate your normal slime ball pawn shop. The store is neat clean and the items they sell are in great condition. They gave me a great price on my pawn and didn't make me feel like a broke bum. Best in Virginia Beach! Take cash to pay your pawns as they do not take card payments for your pawns.

Very comfortable and welcoming environment. Staff were professional, pleasant and helpful. This…read morewill be my 1st choice if ever I I'm interested in selling jewelry again! Thanks!

The greatest little pawn shop in Virginia Beach, very friendly owner and staff.read more

We chose this pawn shop last minute and based off of the 5 star reviews. The owner offered a nice…read moreold- fashioned handshake, great sense of humor, more than fair offers for our items, and the knowledge to back up those offers. We will definitely spread the word and be back. Thank you for a great experience!!!

Wouldn't know it's never open, came three times during business hours but no luck, I'll try one…read moremore time

Contacted this business via Facebook trying to make a purchase and said I would be there the…read morefollowing day by 1:00 work schedule permitting Received a message that morning saying that if I was not there at that time it would go back on the shelf...Explained to them that's understandable and would be there by 5:00 and if sold before then please contact me so I do not have to make the trip.. I arrived at 4:00 and am told someone else had called so they put a hold on it for them...Reminded the person we have been in contact all day and as agreed I have cash in hand but was told they can not sell it to me... Wasted trip and time and would not recommend this shop to any one

I have to shout out Ms. Cristy. I've been dealing with her for several years and always plesant,…read morevery professional and very knowledgeable of the jewlery and keeping my jewelry looking its best! Thank you so much!

As an 80 + woman I have joked about having a "million dollar mouth" because of past dental work…read more Well, I didn't get a million dollars for the gold teeth I'd saved over the years, but I did get a great price. "Gold is gold" as Glenda says and more than that, I got great service. Thank you, Hilltop Pawn!

I've come here several times & I have had positive experiences, & I've had negative experiences…read more Just like with any business, I think that you can come 1 day and it be great and come another and have issues and I actually never had a negative issue with any of the staff. Problem is, about 6 months ago, I came looking to buy a firearm & I was next in line & and the guy in front of me had a rifle in his hand and was clearly intoxicated. I kept my mouth shut & then asked the staff about a particular gun, & the very intoxicated guy was saying how he could do this or that before I ever had a chance to get the gun out & I'm just like, yeah whatever dude. And I'm not sure if he's the owner or manager but he was sitting behind the counter as this was going on, & I just felt like maybe he just didn't want to say anything to the guy & I just personally feel alcohol and firearms don't mix. It sucks that Google only allows you to make 1 review, because again I may rate a restaurant highly 1 day, but my next visit could suck. Well I ended up walking out purely because of this customer. I left a negative review, purely because of this customer. The staff had never been anything but friendly to me, & that day was no different, but again, I had a negative experience because of that customer & just don't feel it's safe to have an intoxicated customer dealing with firearms. And I made that very clear in my post. Well a few days ago I go in there, and everything is fine, the staff was polite but then the manager walked by and said "what's up man" And I said hi. And he said "what's your name?" And I told him. And like a little child he said "you're the motherfucker that left 1 star talking about intoxicated customers & that you had a better experience that day at Superior Pawn. Why don't you carry your ass to Superior" I tried to explain myself, as I didn't think he was actually kicking me out but just upset about a review, and he walked over and said "get the fuck out of my store" Now I should have walked out but I was literally trying to explain things and he said you know what, "here let me help you get out" And he put his hands on me, and shoved me to towards the door" And I said what are you doing, you are literally going to assault me, I know where you work, and before I could finish my sentence that I know where you work & could have the police up here " he said oh you know where I live. I will fucking kill you." I turned around & just went to leave and he ran at me and went to hit me from behind and the whole staff was screaming at him and grabbed him. A nice guy walked me to the door, and apologized for what happened. I'm going to let the situation go, but it's just absolutely insane and bad, bad, bad business. To put your hands on a customer because of a negative review when I literally even mentioned it had nothing to do with the staff but a customer, and to act that way. Absolutely insane to me. Never experienced anything like it in my life. I think the staff is very friendly, at least the ones I've interacted with and I thought the same about this guy as well until this happened. I just think it's crazy unprofessional, obviously illegal, and if they don't delete the camera footage, it would entirely back up what I'm saying, but I'm letting the situation go, and just moving on but to say it bothered me, would be an understatement. He's probably actually a really cool guy and maybe was just having a bad day, but if you are going to let a review of 1 bad experience push you to act that way, then customer service certainly isn't for you.

best customer service. I would highly recommend coming and purchasing something as they always give…read moregreat deals