Car: 2010 Mercedes Benz C300 Problem: Brakes feel mushy, add…read moreBrake Fluid-ok, but next day same problem. Need oil change- so take vehicle to a local Fast Oil Change/ Brake shop- Oh, hey-vehicle is leaking brake fluid from Very badly rusted brake line. Get estimate-- $2400- as labor is about 14 hours plus parts. Need second opinion- Next well known shop- "seen these problems before- can be as high as $5,000. Wow! Ok, time for third opinion: Tommy Mathewes- We can fix it- about 8 hours of labor. $1600. Well OK. Took only 5 hours of labor and price drops more. Now: Prices may vary as each repair job will be different. Costs shown was for one particular car and one particular problem. Every repair job may and will have different costs. All I am saying is yes it pays to shop around- get different opinions and see which one works best for you. Tommy Mathewes give a good estimate price, and it was actually lower when the job was done. How often does that happen? So, friendly service, on time repair work, and no hassle. Recommend Tommy Mathewes Auto Repair for professional repair on your vehicle.

Dropped my car off ('07 550i) the night before for total front bulb replacements- due to complexity…read moreof job, i wanted all bulbs changed at the same time. While there, i wanted an oil change too. I had an 11am appointment scheduled. They kept my car "all day"and after not hearing from the shop at ~3pm, I called the shop for an update? I was then told at 3pm that my car was "next to be pulled in" (I had an 11am appointment), so to hear that my car was next at "3pm" was a little concerning.....fast forward to 5pm/closing time and I get to the shop to settle up. I pay nearly $800 for bulbs to replaced along with the oil change.....jump in my car to leave and low and behold, the right lamp fault is still there on the dash (why i brought the car in the first place). This is when they tell me as they are closing that the fault wont clear because i need new headlight assemblies for the car?? No one called to give me an update along the way and I get the "we just took your car down off the lift along with we are short a technician" today....excuse. I expressed my dissatisfaction...have brought my car in for service on multiple times...time before being a ~$5k job worth of work. Very discouraging to fork over nearly $800 for bulbs and oil change and get a rushed job at closing and excuses. Don't mind paying for quality work but don't insult a customer's intelligence with guesswork and no communication. Also, was given an "updated" receipt of service after the tech went back an added in the comments why the fault light wouldn't clear and the need for new headlight assemblies. This information was not in the original receipt when I paid for service and was headed out before I caught the fault code still illuminated on the dash.

Last year they stole a colt 45 our of my wifes center console tole me it's my fault for having it…read morein the car, reported it to the FBI, atf, and state. Did a half ass job fixing my wife's car and they damaged it further to the point where the rear bumber shakes going 40mph. Said they fixed it, didn't. They lie they cheat and they steal go somewhere else like ricks or anybody but here. If they take this post down again I will just re upload it again

Really awful experience. They had both our vehicles for over a month. They called me three weeks in…read morea row to tell me my car would be ready by Friday and it never was. I started to wonder what they were doing with it, maybe they lost it. When they finally said it was ready, there was a large fresh ketchup spill inside. The other car was damaged by them multiple times, they twice tried to return it to us unfinished. It was so bad, they put the door on crooked so it hit the door behind it. Every time we asked them to fix the big scratch they caused or the broken door they put on, we felt like we were begging for extras. They had also driven it a lot, they put way more miles on it than they told us about. Very untrustworthy, we are not happy with the work they did but there's no way we're taking it back to them.

I took my 2024 C8 to Ricks and requested a price to install some side skirt. They started being…read moreshady from the get go. The service lady took my paperwork and ran up the manager in charge and started whispering to him about what I needed done. The manager told me it would be $300.00 dollars for a 20 minute job. I could do myself. They wanted me to leave my leave my car there for an entire day I asked could I wait on it. They said no so that's when my little voice started going off in my head. I inquired about why would it take all day. Now at this point my little voice kept saying no don't do it. I advised the receptionist. I'll give you a call later if I wanted them to complete the work. I went back home and did the work myself in 15 minutes. Now, I'm happy that I didn't let them keep my car after reading the horror stories about other people's cars being joy ridden and being damage. I just couldn't shake the feeling about leaving corvette with them. I will never go to that business ever agai.

James Patterson came to my house today to pick up a vehicle and take it to a local dealership for…read moretire repair. What an incredible experience I had talking with this man and the customer service that he provided is above and beyond. I have dealt with Rick's paint body in the past and they restored my vehicle to its pristine state . I will never settle for anything less than the customer service James Patterson provided. He is incredible and an awesome team member. Such a great business

I had a 6R80 rebuilt here in late October 2022, the owner said he was going to do a preformance…read morebuild, with a Billet Torque converter, well that was a whole lot of horse shit, they lost a bolt on my starter, the transmission went out again loosing 4,5,6th gear 2 1/2 months later, I sent it back to South Carolina to warranty the work I was hoping some common courtesy and getting something reimbursed for the Haul up there, I was "ready" February 7th, I drove it 2 weeks 2,1000 miles later and it goes out again, I called to see how can they help me as the truck is back in Texas I called multiple times they said they will talk to the "Boss" & call me back and the sorry SOB now won't even answer my calls now ! I forgot to mention they changed my transmission coolant hoses without asking me, they used regular rubber hoses, which get eaten up by the coolant, Definitely poor craftsmanship probably using cheap parts, & poor professionalism, wouldn't recommend this shop to anyone,

Wonderful honest people wanting to make sure your satisfied completely! Absolutely outstanding…read morecustomer service and so willing to help us out while we were traveling.

Called to see about getting my brakes and rotors done, they told me that I can bring it in next…read moreweek on Monday. I told him I will have to cancel my appointment at the dealership to bring it in, but I was assured. I canceled my other appointment, I showed up Monday only to be told that they couldn't do it and don't know when it could be done by. Even better I ended up with a screw in my tire from going over there, now I have to get my brakes/rotors done AND now my tires fixed... I left this shop with more work needed than I went in for... Don't tell me you can do something then make up excuses when I show up. YOU told me to be there, I showed up and YOU failed.

Great place & great service. We got in pretty quickly and they found the problem with no extra…read morefees, didn't try to make us buy anything extra! Super friendly, no BS, great prices!! Definitely come here if you need!

EXCELLENT WORK & EXCELLENT CUSTOMER SERVICE! I could not be more pleased with the body work that…read morewas done on my car. Mr. Walker and team did an outstanding job and earned my future business. They even washed my car after repairing the accident damage. I can't even tell there was ever any damage. My car has never looked so good! Highly recommend!

The WALKER PAINT AND BODY SHOP! The BOMB! Man I bought my…read moreC300 into the shop and Mr Walker guaranteed his shop would make the paint job like new. A man of his word and it was PERFECT!!!! I will use this shop for all my vehicle paint and body repairs. Oh yeah courteous, timely, and affordable. August, listen get to this shop and leave all those crazy shop alone like Gerber, Kushman, Maaco etc. Somebody needs to get this shop on TV, radio etc. seriously it's worth checking out.

Reasonable price. Very professional. Walked in for brakes ,…read morefront and back, and was out the same day.

This shop doesn't value their time or your time. I was quoted $45 for diagnostic which I thought to…read morebe a little too cheap, but I was referred to them by a friend. I've concluded that the price was cheap only to be told by the receptionist a week later they don't charge for diagnostic. BEWARE! As a small business owner myself I would never not charge for my time, even if I'm only looking at the situation.If they don't valve their time to look at your vehicle or any equipment then what is their incentive to give you an honest and thorough report, which they also did not due. They didn't even take my name and number down. When Enrique is out, nobody has a clue what is going on and you can hear the shop commotion in the background while they talk to you over speaker phone. We took our car in on a Monday and were told the parts would be in on Saturday and to call back on the following Monday. The following Monday came around and we didn't hear back. I then called back on Tuesday and they said they couldn't find the parts locally. Tried to offer more money for shipping or even after-market parts. No luck. Then when I requested the part numbers because I find material for my business in the oddest places, but they couldn't tell me the part numbers because Enrique Is sick! The price might be right, but the service is terrible!

I was not happy with this company. They never called me . I had to call them every two days to find…read moreout about my car. They finally called me almost two weeks later to tell me it was ready. On my way home with my car it stated breaking down they fixed the fuel pump which went bad, but they damaged the drive shaft & transmission mount. Granted they fixed the problem, but they also caused two other problems with their repairs. They didn't have the parts or knowledge to work on my kind of car. I called them on my way home & they said to bring it back. At that time I was two hours away. They said to let them know what my mechanic said was wrong with it. I called them to let them know the issue & they never returned my call or offered me any money back. Lesson learned not to just trust anyone with your car especially if it breaks down out of town.

Had a truck driver wreck out around 5am. These criminals "rescued" the truck and trailer from its…read moreside but as it was going back to their yard, their tow truck fell apart! Well since our truck still had a universal joint in tact they took ours off the truck. Left our damaged reefer at a circleK and still had to call another tow company for help. Best part was....Noone called to notify ANY of this transpired! We had no clue anything happened until our driver was discharged from the hospital. The line items from the tow invoice were outrageous to say the least, especially for the BS charge for storage when we were told we couldn't get the truck off the yard until Monday morning business hours. Saturday afternoon, a 29K tow bill was agreed to verbally on the phone between the owner and our driver (who was standing next to the Broome tow driver) bc he refused talking directly to the owner of the truck for whatever ridunkulous reason. Wait theres more! Wouldn't you know, come Monday morning....40K NOT 29K later...we were able to bring the truck and trailer (pulled separately might I add) home. So here's the warning folks: after reviewing each line item we were invoiced for, ive decided there is a special place in hell for people like them. Just make sure if it's necessary to be serviced by Broome Service Center, ask ahead of time for a lube job so your rear end isn't hurting like ours You've been warned!!