This shop doesn't value their time or your time. I was quoted $45 for diagnostic which I thought to be a little too cheap, but I was referred to them by a friend. I've concluded that the price was cheap only to be told by the receptionist a week later they don't charge for diagnostic. BEWARE! As a small business owner myself I would never not charge for my time, even if I'm only looking at the situation.If they don't valve their time to look at your vehicle or any equipment then what is their incentive to give you an honest and thorough report, which they also did not due. They didn't even take my name and number down. When Enrique is out, nobody has a clue what is going on and you can hear the shop commotion in the background while they talk to you over speaker phone.
We took our car in on a Monday and were told the parts would be in on Saturday and to call back on the following Monday. The following Monday came around and we didn't hear back. I then called back on Tuesday and they said they couldn't find the parts locally. Tried to offer more money for shipping or even after-market parts. No luck. Then when I requested the part numbers because I find material for my business in the oddest places, but they couldn't tell me the part numbers because Enrique Is sick! The price might be right, but the service is terrible! read more