Absolutely one of the best auto parts stores I've ever been to. They are very highly recommended!!…read more Customer service is absolutely what you'd come to expect. Good stock inventory and k the guys here are very knowledgable.

This review is overdue but I must thank Josh for his incredible customer service skills. I had an…read moreissue with my vehicle and he went the extra mile to help me find the right parts to fix the problem. All auto parts stores are not created equal because they don't have Josh as an employee! Thank you once again for restoring my faith in wonderful customer service. This O'Reilly Auto store is forever my go to as long as Josh is there. Give him a raise!!

Thank you Steven for replacing my car battery while burning your fingers. you were very kind!…read moreGive Steven a raise! ME P

Damien was extremely helpful in ensuring I purchased the correct oil for my vehicle! His attention…read moreto detail was extraordinary! A very professional representative who probably should be leading a team!

When I stopped here, I was just coming in for some windshield washer fluid. Upon entering the…read morestore I was immediately greeted by a guy behind the counter. I was helped right away and found what I needed. Super friendly staff here from what I saw and helpful customer service! I was in and out in no time and got what I needed. I will definitely be coming back here for any of my car service needs.

Of all the O'reillys in the area this is the one you want to go to. They turn rotors here and they…read moreseem to have the most knowledgeable people as compared to their other stores. If I need a part that I know is hard to find they always seem to have it. The store has an Ok lay out but they are lacking in the variety of car care items such as waxes and cleaners. The big thing that keeps me from going here consistently is that you can only get in and out in one direction. Traffic makes it impossible to take a left into our out of.

Best Advance Auto Parts I've ever been to. John is an absolute gem and the staff as a whole is…read moreextremely helpful. Anytime I need anything for my vehicle and know I'll have additional questions this place is my go to. Their recommendations for mechanic work and other checkups have been great as well. They get the job done and well.

24 March 2025 My granddaughter a student at AU was at the…read moredowntown Cyber Center parking garage and had car problems. It wouldn't start. Called me, her granddad, and of course I went down there to help. I brought some tools and a voltage meter with me. First thing, Checked battery output voltage with a voltage meter and reading was around 11.6 volts. Not a terrible reading but the engine wouldn't start. Not even crank. Made sure battery terminals were on tight, Did tighten one, but engine still not starting. Had jumper cables. Jumped started car! Nice. Checked battery voltage again, reading 13.6 volts. Checked for date on battery, hmmm- 2018. Six or seven years old depending on the month. Time for a new battery. With car running, granddaughter and I drove to Advanced Auto on 4018 Washington Road and Flowing Wells, just across the street from Gerald Jones Auto Group mall. It was our lucky day! On duty was the most friendly and knowledgeable sales associate you could ever meet, Allie,. Allie just knew exactly what to do- check battery terminals, check, look over battery for any bulging areas, yes one side is slightly different, get battery testing machine- hmmm- battery showing not good- Replace. Now most people would say "well it started with a jump, so maybe the battery just needs a good night's change to bring it back to life. Well, maybe that would work, but battery is over Six years old, car driven for school and work by a young woman, and let's face it- do you really want your granddaughter to get stuck somewhere at night? So we bought a new battery. Now sales associate Allie, really knew her stuff. Got the correct battery and did need some help from sales associate Ken, and not only installed the new battery, but also replaced the nut and bolt on the battery terminal that was stripped and could not properly tighten the battery terminal. Allie did her work in a most professional manner with a friendly smile! Advanced Auto is lucky to have Sales associates like Allie and Ken. I recommend that if you need a battery replacement or any other service required parts, and looking for great customer service then I heartily recommend going over to Advance Auto Parts on 4018 Washington Road in Martinez.

Great Customer Service. Went in for a new battery, the new location manager (Tyree) installed the…read morebattery and tested the alternator to ensure all was well. Best customer service I have had in a long time. Thank you.

Has a lot of the auto parts you are looking for for your vehicles. I needed mainly light bulbs and…read morewipers and they had it all and then some that I haven't thought about buying before for vehicles. They also offered to put the wipers on for free. There's a sign on the window that says that. Unfortunately I couldn't use those services as I was in a rush. I'm looking forward to coming back here if necessary!

Michael was so helpful. He helped me address my concern and provided excellent customer service.read more

Needed to do some car repair and this store is closest to where I live. This store has the same…read morefamiliar setup as all other auto part stores you will go to. The person at the counter was very friendly and helpful. They did have some of what I needed but not all. That's OK because I know the part was a shot in the dark being a specialty part. The things I don't like is the parking lot is narrow and they don't carry items in a way that allows you to buy it in the quantity you need. Like fuel hose. They only offer packs of 18" long pieces and because they are pre packaged it makes them pricey. Why not carry the rolls and sell it by the foot like it use to be done. Will you find your basic needs here? Yes but beyond that you may want to try a different store.

Store was busy when I went Sunday morning around 10am. I needed a battery check + battery change…read morefor my vehicle. There were only 2 employees, but they were doing their best with the situation. Lots of customers in and out. I had to wait about 15 mins while technician was finishing another battery change. Once my battery was purchased, it was a super quick install. Very professional.

Went to autozone for a battery test. I ended up having to buy a new battery. After the quick…read moreinstallation, I went to crank my car and it unfortunately would not start. After having a few people look at it, Brett and a colleague spent ample time inspecting further and found the problem. Brett kindly spent the extra time and went the extra mile to fix the issue myself. Purely out of a kind heart!! I am blown away by the incredible service I received at AutoZone.

I always get great service here. This store is my go to place for auto parts and accesories.read more

This store is a little run down on the outside but it has everything you need on the inside…read more O'reilly's always seems to be the place that has a part when I really need it and its a hard to find part. They also turn rotors, which I believe they are the only parts store that does it anymore. The two main issues I have is the web page is a little clunky to use and their customer's perks is not as good as their competitors which is the reason I only come to o'reilly's for the hard to find stuff.

Car: 2010 Mercedes Benz C300 Problem: Brakes feel mushy, add…read moreBrake Fluid-ok, but next day same problem. Need oil change- so take vehicle to a local Fast Oil Change/ Brake shop- Oh, hey-vehicle is leaking brake fluid from Very badly rusted brake line. Get estimate-- $2400- as labor is about 14 hours plus parts. Need second opinion- Next well known shop- "seen these problems before- can be as high as $5,000. Wow! Ok, time for third opinion: Tommy Mathewes- We can fix it- about 8 hours of labor. $1600. Well OK. Took only 5 hours of labor and price drops more. Now: Prices may vary as each repair job will be different. Costs shown was for one particular car and one particular problem. Every repair job may and will have different costs. All I am saying is yes it pays to shop around- get different opinions and see which one works best for you. Tommy Mathewes give a good estimate price, and it was actually lower when the job was done. How often does that happen? So, friendly service, on time repair work, and no hassle. Recommend Tommy Mathewes Auto Repair for professional repair on your vehicle.

Dropped my car off ('07 550i) the night before for total front bulb replacements- due to complexity…read moreof job, i wanted all bulbs changed at the same time. While there, i wanted an oil change too. I had an 11am appointment scheduled. They kept my car "all day"and after not hearing from the shop at ~3pm, I called the shop for an update? I was then told at 3pm that my car was "next to be pulled in" (I had an 11am appointment), so to hear that my car was next at "3pm" was a little concerning.....fast forward to 5pm/closing time and I get to the shop to settle up. I pay nearly $800 for bulbs to replaced along with the oil change.....jump in my car to leave and low and behold, the right lamp fault is still there on the dash (why i brought the car in the first place). This is when they tell me as they are closing that the fault wont clear because i need new headlight assemblies for the car?? No one called to give me an update along the way and I get the "we just took your car down off the lift along with we are short a technician" today....excuse. I expressed my dissatisfaction...have brought my car in for service on multiple times...time before being a ~$5k job worth of work. Very discouraging to fork over nearly $800 for bulbs and oil change and get a rushed job at closing and excuses. Don't mind paying for quality work but don't insult a customer's intelligence with guesswork and no communication. Also, was given an "updated" receipt of service after the tech went back an added in the comments why the fault light wouldn't clear and the need for new headlight assemblies. This information was not in the original receipt when I paid for service and was headed out before I caught the fault code still illuminated on the dash.